BannerBuzz
Reviews and Complaints

I recently purchased a garden banner from BannerBuzz (bannerbuzz.com) and I must say, I'm thoroughly impressed with my purchase! Not only did I receive my personalized garden flags with photos, but I also received support to hold my flags, which was an added bonus that exceeded my expectations. The rendering of my personalized designs on the banner is top-notch and I couldn't be happier with the outcome.
Although I chose to save money by selecting a single-sided printing option, I did notice that the photo displayed on the banner was slightly transparent, making it less visible in certain lightings. If I had the option to redo my order, I would have opted for double-sided printing to ensure better visibility of the photo.
Additionally, I did feel that the price-point could have been a little more flexible. I would have preferred to have the choice between either a support or double-sided printing for the same cost, rather than having to choose one or the other.
Overall, my experience with BannerBuzz was great and I highly recommend their services to others who are looking for customized banners and flags.

My experience with BannerBuzz has been extremely disappointing. Initially, I was impressed by the range of products they offer and the ease of navigating their website. However, any positivity quickly evaporated when I encountered their customer service team.

In my attempts to clarify an advertised promo code that didn't seem to work, I reached out to their customer service for assistance. I received responses that were unhelpful at best, and in some cases even worse solutions than what was available on their website. To make matters worse, the promo code had no expiration date mentioned and was still being advertised, yet I was told it had mysteriously expired.

When I escalated the issue to a customer service supervisor, I was offered a $100 discount to make up for the error. Given that the website was offering more than $100 off with a different promo code, I found this offer to be pretty inadequate. In fact, I was quite frustrated that they were unwilling to match the advertised promo code discount.

Overall, my experience with BannerBuzz has been subpar to say the least. I find it concerning that a company with such a significant online presence has such poor customer service. I will certainly be taking my business elsewhere in the future.

As a customer of BannerBuzz, I am disappointed to say that my experience has not been ideal. While I have not yet seen the final product of my banner, I am giving a 2-star rating due to the unfortunate circumstances I have encountered thus far.

When I placed my order, I made sure to pay the extra fee to ensure delivery by Friday. I also provided both my email and phone number as contact information. However, I realized afterwards that I had accidentally typed in the wrong email address.

Unbeknownst to me, BannerBuzz attempted to contact me via email and did not receive a response. Rather than making an effort to reach me through my provided phone number, they simply pushed out my delivery date without further contact.

As a customer who paid extra for expedited shipping, I expected to receive my order on time. It is disappointing that BannerBuzz did not value my business enough to make every effort to reach me and ensure that my order arrived in a timely manner. I am left feeling frustrated and disappointed, especially as I was in urgent need of the banner by Friday.

While I cannot yet comment on the actual quality of the banner, I hope that BannerBuzz will take customer service more seriously in the future and make sure to communicate with their customers effectively in order to avoid similar situations.

I had the opportunity to design my own flag using BannerBuzz's design feature, but unfortunately found that it needed some improvements. The process was not as seamless as I had expected, and required assistance from one of the tech guys at BannerBuzz. I appreciated his patience as we worked through the glitches in the system, although his suggestions did not always work and I was getting quite frustrated.

Although I was able to eventually design my flag to my liking, I was surprised to find out that BannerBuzz is an offshore company - it seemed that my flag was being mailed all the way from India. However, despite the distance, the flag actually turned out better than I had anticipated, which was a relief after all the effort I had put into designing it.

While I was grateful for the assistance I had received, I couldn't help but feel like the design feature could use some improvements to make the process smoother for future customers. The advice I was given didn't always lead to the application working as intended, leaving me to experiment and make mistakes until I finally figured it out. As someone who used to program, I'm confident that the BannerBuzz team can fix the application so that customers can have a more seamless and enjoyable design experience in the future.

Unfortunately, I have to say that my experience with BannerBuzz has been frustrating to say the least. Although I really love the cards I ordered from them, I had a very difficult time communicating with their customer support team.
I wanted to use the same template for labels that I had used for my cards, but every time I talked to someone, they seemed to think I wanted my business card turned into a sticker instead. I tried explaining my request to multiple people, but it seemed like they couldn't think past their scripted talking points.
Despite my repeated requests for a call back, I never received one. It was incredibly disappointing since I really wanted to give BannerBuzz my business. Unfortunately, due to the lack of communication and issues with using the same template, I ultimately didn't receive the labels I had hoped for.
While I can't deny the quality of the cards I received from BannerBuzz, I have to say that my overall experience with the company was less than stellar. It's a shame that their website can be difficult to navigate, and their customer support was not able to effectively address my concerns.

I was very pleased with the entire process of designing and ordering a beautiful step-and-repeat banner for my daughter's elementary school's 6th-Grade Promotional ceremony from BannerBuzz.

The designing process was a breeze, and I was able to create exactly what I had in mind with ease. When I needed help with my order, the customer service team was there to assist me every step of the way. They were prompt, friendly, and incredibly accommodating.

What impressed me the most was that when I reached out to customer service for assistance, they not only provided me with immediate help, but they also gave me a better discount than the one I had initially submitted. The level of customer service provided by BannerBuzz is truly commendable.

The final product was exceptional, and I couldn't have been more pleased with the quality of the printed fabric. The step-and-repeat banner looked stunning, and it definitely served as the perfect backdrop for the graduation ceremony. Although the top pole could have had more support in the middle, the banner succeeded in holding up beautifully during the entire event.

Everyone was blown away by how amazing the banner looked, and I received many compliments on it. I'm delighted that the school will be able to reuse it for years to come.

Overall, my experience with BannerBuzz was fantastic. Excellent customer service, high-quality materials, and a beautiful end product. I highly recommend BannerBuzz for all your banner needs.

My recent experience with BannerBuzz was terribly frustrating and I feel I must share it with others. For starters, I work for a federally funded non-profit and thus qualify for tax exemption. Even though I have submitted our tax exempt form multiple times, contacted customer service via phone and email, and provided a state issued certificate containing our account number, organization name, expiration date, and address, I have had nothing but trouble. I was told repeatedly that they needed additional time to update our account to reflect our non-profit status and remove the tax from our purchase. Despite these promises, we received countless emails asking for further information, even after providing the documentation requested. This back-and-forth has been going on for far too long and I am at my wits' end.

It seems like the customer service team at BannerBuzz is heartless and shows little concern for the needs of non-profit organizations like ours. I was incredibly confused by the whole experience, and it felt like every time I contacted them, I was met with a different answer. All of the time and energy I've spent trying to resolve this issue has been a complete waste.

Bottom line, I would not recommend BannerBuzz to anyone, unless you have time to waste or really enjoy getting on the verge of tears. Their customer service is a nightmare and it's clear they don't have much experience working with non-profit organizations. Save yourself the stress and go elsewhere.

BannerBuzz is a website that allows you to customize banners for various events and purposes. The process seems to be easy and straightforward as highlighted by one customer's experience. However, they were a bit concerned about the proof and the delivery time. Fortunately, these are valid concerns that many customers have, and it is always good to ensure that the product you receive meets your expectations.

In their review, the customer shared a past experience whereby they had ordered 2 ft by 4 ft banners multiple times, and they were all delayed by a month. This is a considerable amount of time to wait, especially if you needed the banners urgently. What's more, the customer did not receive any explanation or compensation from BannerBuzz for the delay. This is rather disappointing, and it would be great if the company took more measures to avoid or at least address delays.

The customer, who was also going through a health crisis, had specific requirements for their banners. They wanted their logo on one side and a picture of a dirt or pit bike on the other. However, when they received the initial draft, their logo was missing. After a few back and forths with the company, they finally got their requirements right. This is a clear indication that BannerBuzz may not have a robust quality control system, which could lead to errors and mistakes.

Lastly, upon receiving their orders, the customer noticed that one side of the banner was crooked, an unfortunate discovery that definitely impacted the banner's overall appearance. It is vital to ensure that orders are checked thoroughly before shipping to avoid such avoidable errors.

In conclusion, BannerBuzz seems like a promising platform to design and order banners. However, improvements in their quality control process and shipping times are necessary to ensure customer satisfaction.

When I decided to order some banners from BannerBuzz, I expected it to be a simple process. However, it turned out to be more complicated than anticipated. The online design tool was confusing at first and it took me a while to figure out how to get my designs into the shopping cart. Unfortunately, that was just the beginning of the problems I encountered.

When my artwork was revised, I was surprised to learn that it didn't allow for the necessary margins. I was even more surprised to realize that the online design tool had given me incorrect information about the "safe space" area. I felt frustrated because I had already submitted my designs and approved the proofs due to time constraints.

To make matters worse, I received conflicting responses from four different people. It was confusing and frustrating not knowing who to believe. One person suggested that the safe space was designed to ensure the best result, but it didn't make sense to me. Another person acknowledged the problem with the online tool and promised to fix it. A third person blamed me for approving the proofs, which wasn't helpful. Even after I requested not to receive any more replies, I continued to get them.

In general, I don't believe that English is the first language of this company's customer service representatives. As a result, there can be misunderstandings and much is lost due to poor communications. Additionally, I found the material to be thin when compared to other banners I've purchased in the past.

Overall, my experience with BannerBuzz was less than pleasant. I expected more from a company that specializes in making banners and other advertising materials. While the end result wasn't terrible, the process of getting there was frustrating and complicated.

My experience with BannerBuzz was not a pleasant one. For my first order of 500 bookmarks with 5 designs, I consulted with their customer service team through their chat feature. I was advised that this type of order is okay. After verifying my order with their design team, I experienced a week of back and forth regarding the designs. Unfortunately, when my order arrived, it was incorrect. I was then told that two of the people I had dealt with were wrong and that I have to pay an additional $178 plus postage and wait for another two weeks.

This experience has left me disappointed and frustrated. I explicitly asked for instructions to buy the products and followed them accordingly, only to still receive an incorrect order. I also paid for express post to ensure I received the bookmarks in time, but now I have to pay again, adding insult to injury. The lack of customer service from Sophia and their team prompts me to recommend looking elsewhere for your printing needs. In my opinion, this company prioritizes profit over customer satisfaction, which is unacceptable in business.

The chat feature proved to be a lifesaver after suffering two terrible experiences with customer service agents while trying to place our order at BannerBuzz. We were left frustrated and disheartened by the malfunctioning website that caused chaos in the ordering process. However, the third customer service agent we tapped into via the chat system was a breath of fresh air. They were incredible, providing the necessary support and guidance to overcome the website issues we encountered.

Despite the initial setbacks, we were overjoyed when we received our product. The quality was top-notch, the delivery process was exceptionally speedy, and the icing on the cake was the affordable price we paid. The hassle-free delivery and excellent output make us feel confident that we are dealing with a reliable and professional company, which makes the experience much more meaningful.

In essence, our experience with BannerBuzz confirmed that the company has an excellent product line, a reasonably-priced selection, quick delivery, and an excellent customer service team. Therefore, we would highly recommend them to anyone looking to purchase quality and affordable banners.

I recently ordered a table cover from BannerBuzz and while I was ultimately satisfied with the finished product, the process of placing my order was quite frustrating. Initially, I attempted to contact BannerBuzz's customer service via phone and after waiting on hold for approximately 10 minutes, I was still not able to speak with a representative. I was informed that I was the first caller in line, but no one ever answered. After this initial setback, I decided to send an email instead and received a response almost immediately. Although this was a relief, the representative explained that the company was experiencing system updates which was causing issues with the ordering process.

Once I attempted to place the order through the website, I was met with yet more issues. I was unable to access the screen for my credit card information, no matter which button I clicked. All in all, the entire experience was frustrating and inconvenient. Had it not been for my need for the table cover and my previous positive experiences with BannerBuzz, I likely would have given up and gone with another vendor.

However, despite these frustrations, I was pleased with the end result of the order. The quality of the table cover was excellent and the design exceeded my expectations. I just wish the ordering process had been easier and that customer service had been more accessible. Overall, while I was happy with the final product, the ordering experience left much to be desired.

As a consumer, I had high expectations for my experience with BannerBuzz. Unfortunately, my initial impression was not positive. Despite my enthusiasm for the products available on the website, I found myself struggling to place an order for car flags I needed for a cross-country tour I was planning for a group of over 7,000 women. I made several attempts to place the order, but to no avail. The timing was crucial, and I was getting increasingly concerned and frustrated.

My efforts to resolve the issue weren't fruitful either, as I tried calling their customer support team multiple times, but without any success. The lack of resolution from the customer care team further compounded my frustration. I finally decided to bite the bullet and place a small order using someone else's card, which went through smoothly.

I was concerned about my credit card, as it had worked just fine when ordering from other websites. However, I kept receiving an error message on BannerBuzz's site. This was disappointing since a user-friendly and hassle-free checkout process is pivotal to online shopping.

Overall, my experience with BannerBuzz was mixed. While the quality of the products was satisfactory, the user experience was lacking. I do hope that they take notice of these issues and strive to improve their customer experience. As a customer, I wish to feel valued, and a swift resolution of issues would make such an impression.

As a customer of BannerBuzz, I must say that my experience could have been better. While browsing through the website, I found a promotional offer that caught my eye. However, upon selecting the product, I was surprised to find out that I needed to order a screen stand and screen separately. I feel that the website lacked clarity regarding this, which resulted in me paying more than I anticipated.

When the screen finally arrived, I was met with another obstacle. The instructions provided were not clear and made it difficult for me to attach the screen to the stand. It took me longer than expected to figure it out.

Moreover, to add to my frustration, I had trouble communicating with the representative who was there to help me. English did not seem to be their first language, and it was a struggle for me to make them understand my queries. I received an automated email after my interaction, which did not answer my questions, further adding to my disappointment.

As a paying customer, I expected a better experience from BannerBuzz. While the quality of the product was satisfactory, the lack of clarity on the website and poor customer service overshadowed it. My advice to the management would be to work on improving these areas to enhance customer experiences in the future.

but unfortunately, it arrived later than expected, which was frustrating. Although I do appreciate their customer service responding quickly to my inquiries, it would've been much more satisfactory if they could have given me a discount or refund for the shipping fee. Despite this setback, I have had positive experiences with BannerBuzz in the past and plan to continue working with them in the future. Their easy ordering process and variety of options for customizing banners make them a convenient and reliable option for my business needs.

As someone who has been a repeat customer of BannerBuzz and has ordered the same hand-flag from them on multiple occasions, I am disappointed with the quality of the product that I received on my last order. Despite my having increased the DPI of the original image used, the last version of the hand-flag that BannerBuzz sent to me was of a very poor quality and was riddled with blurring. Additionally, the material used for this latest hand-flag was so thin that it was difficult to make out the design properly.

As a business owner, I take my customers' satisfaction very seriously, and this order is an important one for both my company and our customer. If the latest version of the hand-flag that I have ordered from BannerBuzz does not meet our expectations in terms of quality, I will be hesitant to order anything else from this company. I appreciate the convenience of online ordering and the ability to have products delivered directly to my door, but the quality of the product is of paramount importance. I hope that BannerBuzz can provide a product that meets our expectations and ensures that we can continue to work together in the future.

Recently, I had an experience purchasing from BannerBuzz, and I must say, I was rather taken aback by the checkout process. While the website appeared intuitive, I stumbled upon several issues that left me feeling uncertain about the entire process.

For starters, I was hoping to have a different shipping address from the billing address. However, when I tried to input both addresses, I couldn't figure out which one should be entered first. As a result, I ended up inputting both addresses but was unable to choose from my saved addresses. This seemed like a small consideration but left me feeling unsure and hesitant about finalizing the purchase.

What further irked me was that in my cart, the shipping defaulted to priority shipping, which was a whopping $450. The price almost made me abandon the purchase but then I noticed a banner above, indicating the availability of free shipping. For a moment, I was confused but decided to carry on with the checkout process, hoping to see if the free shipping option would appear. Thankfully, it did.

Overall, the issues I encountered during the checkout process left me with mixed feelings about purchasing from BannerBuzz. While the website presentation was aesthetically pleasing and easy to use, the lack of clarity when it came to inputting different addresses and the shipping cost confusion left me feeling somewhat dissatisfied.

Recently, my experience with BannerBuzz has been less than satisfactory. While I had previously had great experiences with their services, my last couple of orders had been riddled with numerous issues.

Specifically, on an order for posters, I was disappointed to find that they were all bent up upon delivery. While I was grateful for the offer of a 20% discount on my next purchase, it was frustrating that I had to go through extra work to make them usable.

Even more concerning was my most recent order. I had uploaded two pictures to purchase two banners, but upon receipt, I discovered that the second picture had been removed and the two banners had been printed twice. Unfortunately, I had not been sent a proof to approve the order, so I was unable to catch the mistake before it was too late.

It seems that BannerBuzz has recently made changes to their proof approval process, as I noticed that there is now an option to click and opt-in for a proof. This is in contrast to before, when the proof was automatically provided to customers.

While I do appreciate the effort that was made to correct my issues and the 20% discount offer, the errors and lack of communication were disappointing. Hopefully, BannerBuzz will take measures to prevent these types of mistakes in the future and streamline their proof approval process to better serve their customers.

If you are considering using BannerBuzz for your printing and banner needs, there are a few things that you should keep in mind. While the website appears to have great deals with their 20 and 30% off coupons, it's important to note that these discounts can be misleading. Many customers have reported that they were promised a certain percentage off their quote, only to find out that the discount was actually much lower than anticipated.

To make matters worse, the terms and conditions for these coupons are hidden away in a small print section of the website, making it difficult for customers to understand exactly what they are getting into. This can be frustrating for anyone trying to figure out their printing and design budget, as it makes it hard to know how much they will actually be spending.

If you do decide to use BannerBuzz, we recommend being extra cautious when redeeming these coupons, and double-checking the fine print to ensure that you are getting the best possible deal. While the website has a decent selection of products and designs, its advertising practices can be less than transparent, and this can be a red flag for many customers.

Ultimately, the choice is up to you as the consumer, but we hope that this review has given you a better idea of what to expect when working with BannerBuzz. As always, it's important to do your own research and read reviews from others before making a final decision.

I recently had an experience with BannerBuzz and unfortunately, it wasn't the best. This was my third attempt to get a hand-flag designed and shipped to my satisfaction. I first ordered it three weeks ago and when it arrived, I was disappointed with the quality, which was not good enough to send to my customer. Despite that, I decided to increase the DPI of the original image and give it another go. The second version that was sent to me was far from satisfactory, with the design being blurry and difficult to make out. The material was also extremely thin and flimsy.

This product is an important order for us and our customer, so it's essential that we get it right. I decided to give BannerBuzz one more chance with my latest order. If this version doesn't meet my expectations, I won't be ordering anything else from them. However, I am hopeful that things will turn out differently this time around.

After placing my order, I contacted customer service to inquire about the shipping process. They promptly responded to my email and assured me that the products would arrive in seven days. I appreciated their quick response time and willingness to provide updates.

Overall, my experience with BannerBuzz has been less than ideal, but I am hopeful that my latest order will be of higher quality. While I appreciate their prompt customer service, I hope that they can improve their product options in the future.