Paid full balance of £8500 back in February for our honeymoon that was booked at the end of May. This never happened due to the covid lockdown however Barrhead made no effort to update us. I tried to cancel the holiday before lockdown and they messed me about saying they had to contact the holiday provider. Barrhead finally contacted us on the 17th of June to say the holiday was cancelled and they would issue a full refund within 6 weeks. Not heard anything since then and it has now been 7 weeks.