BattDepot
Reviews and Complaints

I went to BattDepot on Victoria Park Avenue last Monday, December 7th, 2020. I needed a part for my laptop and the person who helped me was really nice. He got me the part I needed and was very polite and friendly. The service was really good and I was very happy with it. I even asked for a BattDepot business card so that I could recommend them to other people. I'm eighty-one years old and it really made my day to have such a good experience. Thank you again for your help!

BattDepot sent me a battery for my Dell Precision Laptop, but unfortunately it did not work. My laptop did not detect the battery at all. I was disappointed with this product and reached out to BattDepot for a solution. However, they asked me to return the battery at my own cost, as if it was a warranty claim for a used product. This was not acceptable to me, as the battery was dead on arrival (DOA) and should have been replaced promptly.

I am frustrated with BattDepot's lack of support for their product. They should stand behind their products and offer a hassle-free return process for faulty items. Instead, they are making it difficult for me to return the battery and get a refund. I have decided to file a claim with my credit card company to get my money back.

If BattDepot wants the battery back, they can send me a return label. Otherwise, I will dispose of it in the garbage where it belongs. I am disappointed with my experience with BattDepot and would not recommend them to others.

I gotta say, Battdepot.com ain't no good. I bought a laptop battery from them with a 2-year warranty, but it died after only 17 months. I followed their instructions for returning it, even paid for shipping through USPS like they said. But then they said they never got it, even though I had delivery confirmation. I tried emailing them multiple times, but they never answered. And their live chat on the website was always down. When I tried calling, all I got was a recording. This is a total scam, folks. Don't waste your time or money with this online store.

I recently purchased a new battery for my laptop from BattDepot. The delivery was pretty fast, but unfortunately, the battery turned out to be defective. I was quite disappointed with this, but what made matters worse was that I had to pay to return the battery. This was a bit frustrating, as I felt that it was not my fault that the battery was faulty.

To make matters worse, the communication with the customer service team was not great. It was clear that English was not their first language, as many of the replies I received did not make sense. This made it difficult to understand what was going on and to get my issue resolved.

Despite this, I persisted and eventually managed to get in touch with someone who was able to help me. However, even then, they did not acknowledge that they had received the defective battery, even though the carrier had confirmed the delivery date and time.

Overall, I was disappointed with my experience with BattDepot. While the delivery was fast, the fact that I had to pay to return a defective product and the poor communication made it a frustrating experience. I would be hesitant to order from them again in the future.

I got a laptop battery from BattDepot (battdepot.com) in February 2020. Unfortunately, it stopped working just three months later. I was really disappointed to find out that they had sent me a USED REFURBISHED battery instead of a new one. I returned the battery to them with a RMA for a new replacement, and they received it on May 12th, according to USPS tracking.

Since then, I've contacted them ten times about the return, but they haven't responded at all. I tried to get help through their CHAT service, but I was on there for three hours without any resolution. They haven't sent me a replacement, and they haven't returned any of my emails or phone messages. It's really frustrating because all I want is a new replacement, but they seem to be refusing to help me.

I think their customer service is horrible. They don't seem to care about their customers at all. They're not even responding to my requests for a replacement. It's such a simple thing to do - just replace a defective battery - but they won't even respond to me. I'm really disappointed in their service, and I wouldn't recommend them to anyone.

I've filed complaints with TrustPilot and Google, and I'm planning to file a complaint with the BBB next. I hope that they'll start to take my issue seriously and respond to me soon. It's really frustrating to be ignored like this. I don't think they care about bad reviews, and they certainly don't seem to respect their customers' issues. I would NOT support this business.

So, I ordered a battery from BattDepot a few months back. I was pretty excited to get it because my old battery was on its last legs. I put in my credit card info and waited for my battery to arrive. But, it never did. I waited and waited, but nothing came. I tried to contact BattDepot, but they never responded. I even tried to log into my account, but it was closed! Can you believe it? I was so disappointed. I don't know what happened, but I do know that I won't be ordering from BattDepot again. It's a shame, really. I was hoping to get a good deal on a new battery, but it looks like I'll have to go somewhere else.

I was so excited to get my new battery from BattDepot, but boy was I disappointed when it didn't arrive after two whole weeks! I was really hoping to get it in time for my big trip, but now I'm not so sure. I tried to contact their customer service, but they didn't seem to care at all. They just told me that it was lost and that I should wait a little longer. I don't think I'll ever get my money back, and I'm really upset about it.

I don't think I'll ever use BattDepot again. It's just not worth the hassle. I'll have to order from another company, which is really frustrating. I was really hoping to get a good deal on my battery, but now I'm not so sure. I just hope that I can find a company that cares about their customers and their products.

Overall, I would not recommend BattDepot to anyone. They are unreliable and their customer service is terrible. If you're looking for a good battery, I would suggest looking elsewhere. Don't waste your time or money on BattDepot.

So, I ordered a battery from BattDepot about 10 days ago and it still hasn't arrived. I've been trying to get in touch with them through email, but they haven't responded yet. It's really frustrating because I need this battery for my computer and I don't have time to wait around for it. I wouldn't recommend wasting your money on this website if you need something in a timely manner. It's a shame because I've heard good things about them, but my experience has been less than satisfactory. Hopefully, they'll get back to me soon and I can update this review, but for now, I'm not impressed.