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CB Electronics and Technology BatteriesPlus Flawed website battery selection process
BatteriesPlus

BatteriesPlus review: Flawed website battery selection process

J
Author of the review
9:56 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
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I purchased a battery for my car over 2 months ago. I used the website and my VIN. Rather than say battery not found, like other sites, the response gave me alternative batteries to select. Assuming any battery response would be a fit, I selected one. I went to the local store and brought the old one in. The rep did not notice the nodes were reversed. It was not the correct battery. So, when I touched the leads backwards, it blew out 4 fuses and had to be towed in to be repaired. It also blew out the amplifier for the radio and Bluetooth. After months of back and forth, I have gotten nowhere. Customer service puts the customer off and hopes they will eventually quit. I have no intention of quitting this fight. Talking to the store manager, he sees it as a website/corporate issue too. Reviews like this will cost the company more than the cost of repair to my vehicle.

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  1. BatteriesPlus Contacts

  2. BatteriesPlus phone numbers
    +1 (800) 677-8278
    +1 (800) 677-8278
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    Customer Service
  3. BatteriesPlus emails
  4. BatteriesPlus address
    1325 Walnut Ridge Drive, Hartland, Wisconsin, 53029, United States
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  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 12, 2025
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