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Be2 review: fraudulent activity 122

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Author of the review
10:36 am EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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They Claim you can join free but take credit card details when you cancel within free trial period they dont send proper code & Continue to steal money from card at six monthly intervals (they Stole €174 on 24th Febuary which I never missed Until I checked recently, Then they stole another €174 on 27 August

When I Complained to them they send me email

Dear be2-user,

Thank you for your message,

We are sorry to tell you again, that a refund is not possible.

Sincerely,

Peter Green
be2 customer service
_

email: [protected]@be2. ie
http://www.be2.ie

be2 - the greatest con of your life

PS: Please include the entire correspondence with our customer service whenever you reply. This enables us to understand your concern and respond to your request specifically. Usually a click on the answer-button automatically includes previous correspondence in your email.

be2 GmbH
2 Kofferschmattsgaessel
L-6755 GREVENMACHER

Registered In Luxembourg, under B 123206 European VAT ID: LU [protected]

Sent: Mon, 22. September 2008 11:25:30
To: ([protected]@be2.com)
Subject: Re: Delete my profile : Over payment - Service ID [[protected]]

> — Original Message — > From: "Customer Service - be2"
> Sent: Saturday, September 20, 2008 4:04 PM
> Subject: Re: Delete my profile : Over payment - Service ID [[protected]]
>
>
> Dear be2-user,
>
> We have received your revocation.
>
> We are sorry but we can not make a refund, because you have already been in
> touch with your partner recommendations.
>
> We regret that a refund is not possible.
>
> Sincerely,
>
> Peter Green
> be2 customer service
> _
>
> email: [protected]@be2. ie
> http://www.be2.ie
>
> be2 - Find the love of your life
>
>
> PS: Please include the entire correspondence with our customer service
> whenever you reply. This enables us to understand your concern and respond
> to your request specifically. Usually a click on the answer-button
> automatically includes previous correspondence in your email.
>
> be2 GmbH
> 2 Kofferschmattsgaessel
> L-6755 GREVENMACHER
>
> Registered In Luxembourg, under B 123206
> European VAT ID: LU [protected]
>
>
>
Sometimes it is Peter Alexander So maybe same person
Since they Can steal From A card why cant they put the money back

Is this a scam or rip off

Any way I have made a complaint to the GardáI (Irish Police)

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

122 comments
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Adele Teich Smit
US
Oct 21, 2018 7:55 pm EDT

On 7 July 2017 an amount R597 went of from my bank account. I am not subscribed to you and that amount was not payable at all. Please investigate! A M Smit ID [protected] and report back to adele.m.smit@gmail.com otherwise I will have to report this as fraud o my bank.

Thank you

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Marcela Laziciusova
US
Oct 21, 2018 8:02 pm EDT

I have been informed by my bank that amount of €99.99 has been charged and I didn't give them authorisation to do that..I'm shockt that they can do it..I want to cancel it and get my money back

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Ana Maria Potocka
US
Oct 22, 2018 1:22 am EDT

zostałam oszukana, okradziona przez portal be2, raz zajrzałam na strone jakieś 2 lata temu, 21.07 17r.zostały pobrane z mojego konta pieniądze w kwocie prawie 300zł. to złodziejstwo, i oszustwo... do kogo mogę się z tym zwrucić ?

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Connie Mangano
AU
Oct 22, 2018 2:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been charged $239.40 without my authorisation. It was supposed to be a free trial.
I would like you to credit back the money into my account my credit card.
I'm very disappointed that this company operates likes this.
Not a very professional way to do business tricking customers like that.
Thank you
Connie

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Marco Bazzani
US
Oct 22, 2018 4:21 am EDT

They first charged 5 euros for a 1 month membership
Then after 1 month they charge you 180 euro for no reason.
On the website is almost impossible to get in touch with them
Now the problem is to avoid further charges since they have my CC.
be aware.

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Be2 be2
SE
Oct 31, 2018 4:06 pm EDT

Vi drar pengar från deras konto

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Ian Palmer
US
Nov 11, 2018 8:17 pm EST

Hi money came out of my bank account without my permission your company stole $237.00 I didn't authorize it to come out my email address is ian1958@live.com.au cheers Ian

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Terje Christensen
NO
Nov 14, 2018 6:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Please end my membership. I have already cancelled it, but still I must pay. Please give my money back for the last subscription.

Terje Christensen
e-mail : terjec2@gmail.com
(Former terjec@getmail.no)

Old address:
Lussimoveien 10
N-7335 Norway

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Singles50 Customer service
US
Jan 05, 2019 4:42 pm EST

membership cancellation, Ani

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Mavilia Vaz
US
Mar 16, 2019 12:45 pm EDT

Quando me inscrevi, estava escrito que era grátis e mais nada. Agora e só agora informam que passaria a definitiva . Tentei vários sites deles e em nenhum vi forma de anular, apenas li tantas e tantas queixas de outras pessoas. O que devo fazer?

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Singles50 Customer service
US
Mar 19, 2019 12:31 pm EDT

please contact the be2 customer service team at cs @ be2.com and we will reply to you in your native language, we cannot discuss personal details on this platform, please quote complaints board

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carmen alice
US
Apr 07, 2019 6:30 pm EDT

I request to cancel my profile, I didn't got any answer...and they charge me without my permission
€49.99

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Singles50 Customer service
US
Apr 09, 2019 11:28 am EDT

If you want to cancel your subscription please email the team at cs @ be2 .com with complaints board in the subject field and they will process your request accordingly. Thanks in advance from the be2 customer service team.

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Rita1111
ZA
Jul 13, 2019 8:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They took my money no service was provided. I asked for refund cause nothing was happening. They said they didnt have any record of me still I am receiving daily emails from the service. I sent them the prove of payment still got nothing back. I just want my refund.

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Singles50 Customer service
US
Jul 17, 2019 7:40 am EDT
Replying to comment of Rita1111

Please email the team at cs@be2.com quoting "https://www.complaintsboard.com" to resolve any issues as quickly as possible. We cannot discuss individual accounts on this platform. Thanks

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Nzuswe44
US
Jul 24, 2019 9:37 am EDT

They are a scam and fraud do no go near them they owe me a refund and refuse to make contact

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Singles50 Customer service
US
Aug 07, 2019 8:41 am EDT
Replying to comment of Nzuswe44

Hi Nzuswe44, Please contact us at cs @ be2 . com and quote complaints board in a subject. The team will look into your payment log.

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Christopher Maitin
US
Aug 04, 2019 9:57 pm EDT

It appears that you have fraudulently debited my account [protected] of R1999.00. I will be reporting this to the police. I would like an immediate refund
I suggest someone gets back to me in this regard. My bank Capitec Bank in South Africa's Fraud department will also be contacting you shortly

C Maitin +27 [protected]. christopherm57@gmail.com.

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Singles50 Customer service
US
Aug 07, 2019 8:37 am EDT

Dear Christopher Maitin, Please contact us at cs @ be2 . com so that we help resolve any issues you are still having and quote complaints board so that we can act quickly. Thanks in advance.

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ELizabethCartlidge
GB
Nov 03, 2019 3:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

You have taken money from me and I have never signed up to your dating site. Please could you reimburse the money taken £131.70

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alsantana mauriri
US
Nov 12, 2019 4:14 pm EST

B2 deducted $99.00 from my bank account without me visiting there site or giving them any credit card details or permission as well. How dare they do this fraud from so many innocent people working hard to try and survive. Give my money back

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Anne Joiner
US
Dec 06, 2019 7:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Please refund my money.
Thank you.
Anne Joiner

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Guitar74
NZ
Dec 08, 2019 8:05 pm EST

I have been charged $299 for a membership that i shouldnt have been charged for.
If i am not refunded that money i will Take this further as you have mislead me.
I was only supposed to have been charged $12.
I am very unsatisfied with this service.

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Anne Joiner
US
Dec 14, 2019 2:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I had $239.76 debited from my account on 29th November 2019.
I had subscribed to the Singles 50 Dating site for 1 month.$9.99 so was quite shocked to see that a much larger sum had been debuted!
Please refund the money.
I also wish to cancel my subscription to Singkes 50.
Thanks
Anne Joiner

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Bogdan 2020
RO
May 06, 2020 2:55 pm EDT

I signed up to be2dating.they asked for 25lei but took 59lei out of my account and afterwards i could not sign up in the account. I called the bank to block the transfer but they said it is impossible.
Dont do the same mistake.
Also there is no real contact for be2dating.

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Mateo85
US
Sep 17, 2021 11:09 am EDT

be2 is scam, you can check it here https://timocitas.com/be2/timo/. Is a spansh site. but you can trajslate.

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Mateo85
US
Sep 17, 2021 11:10 am EDT
Replying to comment of Mateo85

you have here the link https://timocitas.com/be2/timo/

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LeRoy Badenoch
US
Oct 26, 2022 5:39 am EDT

Why am I getting a demand of $571.61 from a collection agency on your behalf.

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Bella Bee2
US
Oct 26, 2022 6:32 am EDT

Requested cancellation via email, then I was informed to cancel my subscription on the app which I did then deleted the app.

Now another R999 has been deducted off my account.

my account on web is blocked so I can't even get back in to check WFT is going on.

email: customerservice@single40sdating.co.za

https://www.Single40sDating.co.za

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Alex basco
US
Nov 23, 2022 9:38 pm EST

thought it was 16nz$ only but why did you deducted 345nz$ on my account I want a refund

Be2
Be2
Dec 27, 2022 7:29 am EST
Replying to comment of Alex basco

Dear Alex,

We're very sorry to hear about your issues.

Please contact us directly at cs @ be2 . com from your registered email address and add ''complaintsboard.com'' into the Subject header.

Thank you in advance!

On behalf of the be2

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SarahAmanda
NZ
Dec 14, 2022 4:01 pm EST

Tried to purchase a one month premium subscription for NZD$35 and was billed NZD$139.80. Tried to cancel account and have been unable to. Requests to cancel subscription and get refund have been submitted but I am skeptical about receiving a response given the other complaints I have seen online about this service provider.

Be2
Be2
Dec 27, 2022 7:29 am EST

Dear Sarah,

We're very sorry to hear about your issues.

Please contact us directly at cs @ be2 . com from your registered email address and add ''complaintsboard.com'' into the Subject header.

Thank you in advance!

On behalf of the be2

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Takalani Magoro
US
Jan 15, 2023 1:22 am EST

Hi,

I subscribed for a month once off, deactivated my account and deleted it because it was useless for me to be charged today a R999, you guys stole my banking details and stole money from me.

Be2
Be2
Jan 16, 2023 8:29 am EST

Hi,

We're sorry about that! If you email us at cs @ be2 . com from your registered email address and add ''complaintsboard.com'' into the Subject header, we'd be happy to answer any questions you have.

Thank you in advance.

On behalf of the be2 Customer service team

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Dragoș Apostolescu
US
Mar 04, 2023 10:02 pm EST

Hi my name is Apostolescu Dragos Ionut I have found that today You withdrew money from my Bank account (300 lei), but I have never Heard of You.

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Be2
Be2
Mar 07, 2023 5:02 am EST

Hi Dragos!

In order for us to help you - please contact us at: cs @ be2 . com (no spaces) and add ''Complaints Board'' into the subject of your message.

Thank you in advance and we're looking forward to hearing from you, soon!

On behalf of the be2 customer service team

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darrylll
mosman, AU
May 07, 2023 1:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please i want you to rectify my be2 ,i don't receive any message. My email id is: daryl8758786@gmail.com

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Alexander the great
US
May 23, 2023 1:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have paid my membership as per ur promotion and still can’t get access to premium service .

Please help

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Nicolas Melier
US
Jul 31, 2023 3:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Demande de résiliation de mon abonnement.

Site frauduleux

Faux profile aucun contact réel

Arnaque

be2 S.à.r.l.

13 rue du Commerce

L-1351 Luxembourg

Luxembourg

Fax: +[protected]

Directeur général et de la publication:

Laetitia Pateau

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Choosen Independent Studies
US
Aug 14, 2023 4:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi

I am so upset

I cancelled my contract on the 9 July per email as asked.

The money went of again this month

I am also not able to delete my profile

I AM WITHOUT MONEY AND FOOD FOR THE REST OF THE MONTH

I CAN NOT GET TO WORK

PLEASE SOLVE THIS

WILNA JULYAN

WILNA@CISTUDIES.CO.ZA

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Lisle Thatcher
US
Oct 25, 2023 1:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I signed up to single40sdating, comparing to other dating sites this one is sub standard. I have paid oaver R300 for 1 week and I want to cancel. There is an instruction on their site saying that you can fill in a cancellation form on the home page THAT DOES NOT EXIST!

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Jason Palmer
US
Nov 04, 2023 6:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just tried checking out my contacts on your platform and got this message:

Cloudflare Ray ID: 818f7dd18f5d021d

Your IP: 46.127.112.239

Performance & security by Cloudflare

I’m not happy at all! Your site is not free, so get it fixed now!

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Alex Li
US
Nov 15, 2023 1:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I already go to the police because is fraud. How can you do that? Stole money from decent people? Shame on you!

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Alex Li
US
Nov 25, 2023 9:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

You stole from me 12 eur (60 ron) and I never ever subscribed to your app or site. How is that possible? In the middle of the night at 00.44 how is that possible?

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Jannetta Botha
US
Feb 12, 2024 8:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Unauthorized debit order.

Anita.botha48@gmail.com

You will be hearing from my lawyer

Stop trying to deduct money from my bank

Jy is n poes

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