BedAndBreakfast.com’s earns a 2.6-star rating from 5 reviews, showing that the majority of guests are somewhat satisfied with their stays.
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this site is nothing but scam, so not waste your money here!
I wanted to order a gift card via this website www.bedandbreakfast.com and received nothing! When I contacted customer service it seemed like I was talking to a robot or a child. I could not understand a thing they tried to say. They told that I need to give them some extra time, and that I need to be more patient. When I asked for a refund they ignored me. This site is nothing but scam, so not waste your money here!
I would hate to have actually BOOKED something through their site
I once used their site to research some local properties for visiting friends. I do not even recall signing up to receive their emails, but after receiving MANY, I have been trying for 2 months to opt of of their mailings and I continually receive them. I have written to every email address they have to no avail. Tomorrow I will be lighting up their phone lines until SOMEONE listens to me!
Such a simple task, which they can't even seem to handle. I would hate to have actually BOOKED something through their site :/
Policy of paying proceeds
BedandBreakfas.com has a policy whereby if you do not check you guest in on their site they do not send you the funds your guest paid them. That is fine if except if you don't do the checking they never notify you they just keep the money. You can request the funds once you find out you did not follow their procedure. If it happened in the past 6 months they will pay you. If it happened more than 6 months ago they WILL NOT PAY you. Our misunderstanding of their system allowed them to keep over $2, 000. Of our money.
I have quit using them for booking.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is BedAndBreakfast.com Legit?
BedAndBreakfast.com earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for BedAndBreakfast.com. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Bedandbreakfast.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up BedAndBreakfast.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- BedAndBreakfast.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to BedAndBreakfast.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Bedandbreakfast.com will not post a bad review
After staying at a B&B listed on this web site I wanted to write a bad review. This site listed great things about the B&B we stayed in but in no way could they be possible. Other revie sites had a mixed review but Bedandbreakfast.com had nothing but good things to say.So get this...
If you write a good revew on bedandbreakfast.com the review gets posted without delay. If you write a bad review the review gets held up until you scan or fax and send documentation that you really stayed somewhere. Now I understand verification. Why do you think they make it harder on some but not others? Is this fair. Maybe the answer is in who pays for advertising on B&B.com. A review is a review and should be treated as equal when good or bad.
Use fair rules for everyone. This site is a real bad example.
I have stayed at several B&B's over the years but never once wrote a review about one. I recently wrote a favorable review and one that was slightly less than satisfactory. They immediately posted my favorable review but then would not post the unsatisfactory review without me sending the receipt. They knew that I stayed there because they sent me the email to review it. I understand now why there are not many negative reviews on their site.
Scammers
Tried to post a negative review. The website required confirmation of my stay before review would be posted. This was provided, but review was never posted. No response from website. They don't seem to be interested in providing any negative press.
The complaint has been investigated and resolved to the customer’s satisfaction.
I’m sorry you are unhappy about the BedandBreakfast.com reviews program. Because you did not specify the property you reviewed, I am not able to provide specific information about your situation. However, I can explain in general how our reviews program works.
We publish both positive and negative consumer reviews on our site. Any review which meets our review guidelines is posted. Critical reviews will require proof of stay in the form of an accommodations receipt, or proof of payment with a reservation confirmation. When we receive the documentation for a critical review, the review is posted on our site. Our review guidelines are available here:
http://www.bedandbreakfast.com/ReviewGuidelines.aspx
Unfortunately, without any identifying details of your specific issue, I am not able to confirm if your review met our guidelines, or if any documentation of your stay was received by our Support department. Your complaint does not specify what documentation was sent, or how it was sent to us.
If you would like us to research your specific review, please contact the Support department at 800-GO-B-AND-B. They will be able to advise you if your review met our guidelines, and if so, they will advise how you can send the proof of your stay to us so that the review can be posted.
BedAndBreakfast.com Reviews 0
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Overview of BedAndBreakfast.com complaint handling
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BedAndBreakfast.com Contacts
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BedAndBreakfast.com phone numbers+1 (844) 271-6829+1 (844) 271-6829Click up if you have successfully reached BedAndBreakfast.com by calling +1 (844) 271-6829 phone number 0 0 users reported that they have successfully reached BedAndBreakfast.com by calling +1 (844) 271-6829 phone number Click down if you have unsuccessfully reached BedAndBreakfast.com by calling +1 (844) 271-6829 phone number 0 0 users reported that they have UNsuccessfully reached BedAndBreakfast.com by calling +1 (844) 271-6829 phone number+1 (512) 322-2710+1 (512) 322-2710Click up if you have successfully reached BedAndBreakfast.com by calling +1 (512) 322-2710 phone number 0 0 users reported that they have successfully reached BedAndBreakfast.com by calling +1 (512) 322-2710 phone number Click down if you have unsuccessfully reached BedAndBreakfast.com by calling +1 (512) 322-2710 phone number 0 0 users reported that they have UNsuccessfully reached BedAndBreakfast.com by calling +1 (512) 322-2710 phone number
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BedAndBreakfast.com emailspress@bedandbreakfast.com99%Confidence score: 99%communicationmarketingservices@bedandbreakfast.com96%Confidence score: 96%marketing
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BedAndBreakfast.com address1011 W. Fifth St. Suite 300, Austin, Texas, 78703, United States
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BedAndBreakfast.com social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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