Bellaplex
Reviews and Complaints

All I want to do is cancel the order how do I do this and how much is it going to cost

I accepted a free trial offer from Bellaplex and the only cost was supposed to be postage (about $10). Samples from both Bellaplex and Luminique duly arrived. Then the bills started and although I advised I did not want anymore products the bills came each month but no products. I have changed my credit card twice but somehow the bills still occur and this has been going on since August 2015. My credit card supplier has refunded the money on 4 occasions and claims that they cannot stop the payments permanently so I guess I'll have to change my bank after the current bills are refunded.
John Morris
Avoca Beach NSW 2251

I too bought both these bloody products. They took out of my account $126.84 plus $50.61 plus a third amount of $ 76.26 all on 29/1/15 after being told they were risk free and only reason they needed card details was if wanted to order down track. I have been waiting about one month for money to get credited which hasnt happened. At first phone call to them they told me my act would be credited in 10 days well guess what no it wasnt. Then rang again and they said would pass msge on and now international no not answering

Luminique took $84.10 from my bank account without my permission. All I did was pay $1.99 for a sample and that was how they got my account number. As soon as I found out I rang my bank and cancelled my card, they are sending me out a new card, the bank is also trying to retrieve my $84.10 but of course cannot guarantee this will happen. I think Luminique is a scam company and should be put out of business and I hope someone will find a way to do it

Could you please cancel this order customer id EBBX12091114461768 as I no longer can afford this product.

Thankyou Tracey Thelander

I would like to complain money has been taken out of my credit card for something I have not ordered. Please help.

Bought a cream for £2, instead of this they wanted £25 so I refused to take delivery from postman. Next day I found that they charged my account for £44.31 and it will be one more charge for the same amount. They also don't answer on emails and calls.

I ordered Bellaplex in early July 2011...I never received the order and they have since debited my credit card. I have been trying to get hold of them but with no joy.
I want my refund.

I, like many others, have ordered Bellaplex. It was a free sample so all
I needed to pay was the post and packing - No free sample arrived !
I have now seen £44.20p on my M & S Card for goods I have not received. Can anything be done about these people !

Call your bank and explain to them your problem. They can identfy who and why they have removed money from credit card, and somtimes they could recover it. You can also have the credit financer ( bank) put a block to that somone who's removing money from your account.

I have tried to call and cancel this product but with no luck. The operator comes on and says "your call cannot be completed as dialed, check the number and try again" I have tried many times with the same result. I do not want this product !

I have only received the free sample requested but have had a payment of $75.71 direct debited from my account on the 23/08/14 and another $8.52 direct Debited from my account today 05/09/14 for items I have not ordered nor yet received. Please send me the goods this payment is for or refund my money by return. It is not a good company policy to not wait & see if the consumer indeed wants to purchase your goods. If this is how you are going to conduct business with potential customers, then I don't think I will continue to deal with your company.
Kind Regards,
Margaret Whitbread
23 Centaurus Cresent,
Regents Park Qld 4118
margaretwhitbread@gmail.com

You took my money from my account AUD $74.19. I don't want your items and please give my money back.

I do not need your any items.beacause i do not like this smile . ifelt headaceah

Hi, I have only just received the produts, nearly 3weeks later, I have already cancelled my visa debit card, last week after reading other people's complaints about the company. I now want to send the products back but have no return address on the package, just a shipment address. ( probably purposely done this.) does anyone know the address to send this package back to? I don't won't to call them as I haven't got alot of phone credit and would rather not speak to them. I'll send it back with a letter of cancellation instead.

While I can understand your emotions regarding items that were missing from your luggage, it seems that there are some facts that you are overlooking to the whole scenario.

First, luggage is not supposed to have locks unless they are universal locks to which the same key opens up every lock (this is what they use in the airports to get into locked luggage). That being said, myself personally, I would NEVER place anything valuable, whether it's monetary or emotional into checked luggage.

Secondly, although you flew a particular airline, the airline itself does not maintain sole responsibility for your luggage. The TSA (I believe that's the organization) are the wholes who monitor and xray luggage. If something, like electronics come through the xray machine, the officials have the right to go through your luggage. Usually, a card is left in your luggage to let you know that someone has inspected it or there is tape on the luggage.

If you would still like to take the complaint further, contact the BBB on the airline and contact the government regarding your luggage being rifled through as well as the airport.

My wife try and broke out with a was on her army after using it for two week? My doter try it the same thing happen to her? I want to stop the order on this?

Oh, and also, if you can not contact the company, most of the time if you try and tell your bank that you tried to contact them and couldnt, you can file a dispute(s), let that representative know you tried to contact them by phone/email etc, and usually your bank will reverse the hold and/or charges back to your account.

TIK STARTERCK COM also took money from me. 29.95 noticed it in time to hopefully get the money back. It is most def a scam. Not sure how they got my info though. But here is some numbers and websites/Info for mine atleast that I got offline and from my bank. I emailed the ones I wrote down, along with calling and leaving vmails for both, and even emailed starterck.com where on there website they have a way of contacting them. I hope this helps. I know that I will be keeping a close eye on my bank account. Might even get a new bank card like my bank said I should do to stop any further transactions from happening..
[protected]
[protected] m-sun 8am-5:30pm PST
cs@csventures.com
cs@customercarepage.com

I too have been scammed by these companies. I didnt even know it till I checked my bank statements because I was getting NSF charges. Going back the whole year of 2011, I had 25 unauthorized charges from multiple sites ranging from $28.87 to $49.95. Each one also included a srvc fee for intl trans ranging from .58 cents to $1.00. My bank was only able to reverse charges that were 60 days or less after an investigation. I dont know how these companies got my bank info but they did. I learned a valuable lesson to examine my statement every month and weekly check my account online. I emailed all the companies that commited this fraud (there were 6 different ones total) and they all said the same thing...since the account was closed they could not reimburse any funds and that I need to contact my bank...funny thing is they never denied they "STOLE" money from me.

I too am finding it difficult to contact this company any phone numbers I call I get a not available message How can I contact this company

Please be advised that the order of the enclosed (Transaction Date 05/29/2011, Amount $3.95, Reference Number 24351784MMF243HK7, Description Acm*luminique [protected] NJ) was not placed by myself or anyone else authorized to use the credit card on my behalf. Your office sent an unsolicited order of luminique, and billed my credit for 3.95. This law office receives many shipments and the order was set aside. Almost a month later our office received a bill for 140.00. This appears to be a tricky scam as your company has many complaints on the internet. Apparently, your company shipped an unsolicited order and billed my credit card for a small amount, which apparently went unnoticed. Had the card been billed for the full amount, it would have been noticed and immediately disputed. Based on these facts, this practice is deceptive and possibly criminal or fraudulent and clearly a violation of our state’s debt collection practices act as well as the Federal debt collection practices act.

Nonetheless, we will be returning our order via federal express today. Should any action be taken to affect this firms credit or the credit of any of its principals, this office will be forced to take legal action and seek all available legal remedies.

I SENT OFF FOR FREE TRIAL WAS CHARGED £2.48 FOR POSTAGE OF BELLAPLEX AND HYDROXATONE WHICH I DID NOT RECEIVE THE NEXT MONTH THEY TOOK £43.78 FROM MY BANK AND I HAVE NEVER RECEIVED ANY PRODUCTS FROM THEM I HAD TO CHANGE MY BANK ACCOUNT TO STOP THEM FROM TAKING MONEY WHEN THEY LIKE THIS IS A PURE SCAM AND NEEDS TO BE STOPPED ASAP AS THEY ARE MAKING THOUSANDS OF POUNDS FROM INNOCENT PEOPLE SOMETHING NEEDS TO BE DONE

Donnot give your credit card details to BellaPlex Company they are scammers
Mongrel scammers

Exactly the same has happenened to me. So far they have taken nearly £200 frommy account. I have tried to get in contact with company but nojoy, I have written and phoned. How can I stop this mess? The thing is that I have never received any of the goods as the post office have always tried to deviler when I have not been at home and left me cards saying that to collect package I need to pay £25.30 therefore i have never picked up the goods.

Me too absolutely gutted bought as a one off payment of £1.26 x 2 which was taken instantly on 14th aug then today 27th sept 2 payments of £46.79 came off... Contacted the company full of ### saying you have automatically signed up to a 30 day trial and another payment of £46.79 coming 0ff next month... What the hell are these companies all about totally robbing people and helping themselves to our bank accounts..
Ann-Marie Kelly Glasgow

ORDER ONE LOT OF CREAM AND NOW THEY TAKING MONEY OUT OF MY BANK ACCOUNT OVER £44.00 EVERY 2 WEEK ONE NOT GOT ANT ITEM 2 DID NOT WANT THIS NOW I OVER DRAW AT MY BANK BECAUSE OF THIS PLEASE PUT A STOP TO THIS