BestCanvas.ca
Reviews and Complaints

I gotta tell you guys, I was really disappointed with BestCanvas.ca. I ordered a blanket for my niece as a Christmas gift, with the guarantee that it would arrive in time for the big day. But guess what? It was a no-show. I waited and waited, but the darn thing didn't arrive until over a week later. I tried calling the phone numbers listed on their website, but neither of them worked. And when I tried to track the shipment with the number they gave me, it was a dead-end. I was gettin' pretty frustrated, I gotta say.

As if that wasn't bad enough, when the blanket finally did arrive, I had to pay extra at the door 'cause of customs fees. Now, hold on a minute, I know what you're thinkin'. Didn't I read that BestCanvas.ca pays customs fees on their website? Well, you're right, I did. But they didn't do it for me, and I was pretty ticked.

So I sent some emails to complain, but nobody got back to me for over two weeks. When they finally did, they offered me a stupid voucher for my next purchase. Like, seriously? Do they think I'm that dumb? No way am I throwin' any more money their way. I told 'em I wanted a reimbursement, but they haven't said anything yet. If I don't hear back soon, I might have to take some legal action.

I hate to say it, folks, but BestCanvas.ca is a total scam. These guys are just a bunch of con artists. And the worst part is, there are plenty of other legit companies out there that offer the same product. Don't waste your time and money with these jokers.

I been using BestCanvas.ca for a good couple of of years, I got to say they do good job. So I decided to give them another shot and placed a $300 order a week before Black Friday. I wanted to get some Christmas gifts made for my kiddos and extended family members - some of whom live far away. However, when I tried to put my postal code for shipping, it just wouldn't accept it. No matter what I did, it kept telling me it was the wrong one. Then I thought I'd try paying with PayPal, but I still wasn't able to get the Black Friday discount that I wanted. I figured I'd give them a call at around 10 minutes to 4, but when the time came, I just got a recording saying that they were closed for the day. That was pretty frustrating, I tell you what.

So then I thought I'd try emailing them instead. I wrote out a lengthy message explaining my situation. But then when I went to hit "send," I realized I hadn't read their response to my first email, which was to say that my order had actually gone through and I did get the discount! I had two more $300 orders to place, and while I know it's a process, it was still pretty inconvenient that I wasn't able to get anyone on the phone to help me sort it out.

I understand that sometimes there are website glitches, but it just seems like they could've done a little more to help me. I ended up deciding to go somewhere else because I just wasn't getting anywhere with their customer service. All I kept getting were form-letter responses that didn't seem to be tailored to my specific problem.

Bestcanvas.ca is a company that I had the chance to order from, but it turned out to be a bad experience. At first, I thought they were a Canadian company, but it seems that they aren't. I placed an order for a client two weeks ago, and surprisingly, I received a tracking number just two days after that. I felt satisfied that my order was being processed quickly, and I was just waiting for the product to be delivered. However, when I checked the tracking number, I realized that nothing had been updated on the UPS website.

Feeling anxious about the order, I contacted Bestcanvas.ca to inquire about its whereabouts. I spoke to a customer service representative and was promised that the product was on its way and I would receive it soon. Unfortunately, after waiting for a week and a half, I still hadn't received my order or any update from UPS. I decided to try contacting the company again, and on two different occasions, I was promised that they would reprint and ship the product immediately.

I was even promised 2day air mail, which I thought would make up for the disappointment. However, I still received no tracking number, so I called the customer care team only to be informed that they hadn't reprinted it yet. To my dismay, I was told that the shipping time could not be faster than 6-7 days, which was not what they had promised. After all the broken promises, I felt like Bestcanvas.ca was being dishonest with me.

It's sad to say that I may have lost a client due to this experience. If Bestcanvas.ca eventually gets it right this time, and the product is delivered, it will have taken three weeks from the order date to receive it. For a company that promises quality products and services, this is a big letdown. I hope this review serves as a warning to others considering using Bestcanvas.ca.

So, I wanted to buy two items for a gallery and a gift, and I was browsing through the web like you normally would before buying stuff online. I came across BestCanvas.ca and decided to give them a go. Before I proceed further, I must mention that I am not really good with all the technicalities and all the procedures which is obviously a common trait among average joes. So, I ordered two items from them, and the shipping page read it will only take 3-5 days for the items to arrive.

However, the 3-5 day period passed, and I didn't receive any updates on my orders. That's when I realized that I had to follow up myself, like most of us typically need to do. So three weeks later, I contacted them again, and shockingly they hadn't even processed the order! The real kicker is, I had already been charged for the order. Like, whaat? And when I asked them about the order and the delay they didn't seem much concerned, and they didn't even offer any discounts or anything like that even after I complained. So, as you can understand, I was feeling very disappointed with their behaviour and felt a little hopeless.

I had paid for a spot in a gallery expecting that the items I ordered would arrive on time. But alas! Because these guys were late and didn't tell me, I didn't have anything to show in the gallery. They didn't even bother to notify me, which put me in a little bit of a tough spot. I mean, if they had only notified me, I would have made preparations to create another item, but here I was, hopeful that it would arrive in time. If I hadn't followed up, they wouldn't have sent me the order and would still have charged me! That's how bad it was!

Their customer service is undoubtedly the worst I have ever experienced! Although the product quality could still be passable, and the prices seem reasonable, the horrible customer service will make me never ever go back! In fact, I would rather pay a little bit more than to go through such an awful experience again! I'm totally done with these guys, and I'm definitely going to badmouth them to anyone who would even think about asking me.

That company BestCanvas.ca really let me down. They advertised this blanket as extra-thick premium plush for only $35. So I thought I was getting a great deal, but boy was I wrong. My disappointment knew no bounds when I got this blanket that was paper thin and definitely not plush. To add insult to injury, the total ended up being $63! What kind of shoddy business practices are those?

And when I asked for a refund, they tried to make it my problem. They said I had to cut through the blanket to get it. Which makes no sense to me. They claim it's environmentally friendly because they save on shipping, but how is that environmentally friendly? I mean, it's just going to end up in a landfill anyway because I'm not cutting through something that has a print I love on it.

If BestCanvas.ca really wanted to be environmentally friendly, they should donate to the homeless or something. Sure, it might not be as warm as a proper blanket, but at least they're doing something good for the community. But I guess that's too much to ask from a business that promotes products that don't exist.

I'm attaching pictures to show you what I received. As you can see, it's nothing like the advertised product. I'm so ashamed that I fell for their scam, and I hope nobody else makes the same mistake.

I am not pleased with my experience with bestcanvas.ca. Initially, I had high hopes for the company. I ordered a blanket for Father's Day back in May. I thought I had plenty of time to receive my product. Sadly, June has arrived and I am still waiting for my blanket. What is going on over at this company?

When I contacted them about my order, they had no idea what happened to it. According to them, my order was never received by their shipping partner UPS. That's odd because I received an email confirming that my order was on its way. Anyway, they offered to replace my order and promised that it would arrive within 10 working days.

It's been almost a week since I was told this and still, no email, no tracking information, no signs of my order being shipped. I'm starting to think that it will never happen. I'm beyond annoyed at this point. I have now requested a refund, but I have a feeling that this will be a long and tedious process.

I'm not the only person who has experienced issues with bestcanvas.ca. I've noticed that other people have left bad reviews too. That's not a good sign. I'm extremely disappointed, and I won't be ordering from this company again. They're nothing but a scam, and I wouldn't recommend them to anyone.

We purchased a printed blanket from BestCanvas.ca for our son as a Christmas gift since they promised guaranteed delivery before the holiday. However, to our dismay, Christmas has passed and we still have not received the blanket. Initially, we were informed that the shipping service did not provide tracking and were left waiting in anticipation for its arrival. It was frustrating since we had no idea when it would arrive.

We decided to reach out to the company to express our concern and aggravation about the situation. Instead of an immediate solution, they gave us a voucher for a future order and assured us that the item would arrive soon. We waited an additional week, but the blanket never came.

The situation continued even after New Year's Day. We followed up with the company again, and this time they finally provided us with a tracking number. However, the tracking information became inactive on December 29th, with no follow-up updates. We checked with UPS regarding the tracking number, and they advised us that the format was incorrect and that the shipper needed to contact them to get more information.

We sent two emails this week to BestCanvas.ca, hoping for a final solution to the ongoing situation, but have not received any response. It was devastating for our son to not receive his gift on Christmas day, and to continue this problem is exceptionally frustrating.

Although we cannot comment on the product quality, we believe that the overall experience has been disappointing. It is just unfortunate how things turned out, and we sincerely hope that BestCanvas.ca will provide solutions to its customers' problems in the future.

I recently ordered some prints from Bestcanvas.ca for my wildlife photography. I was excited to receive my 3 metal prints and 1 acrylic piece, but alas, my excitement turned to disappointment. When I opened the box, I was shocked and dismayed to find that all 3 metal prints were poorly cut. Not only were there multiple jagged pieces sticking off of them, but several of the corners were compressed and cracking. One of the pieces even had the metal showing through the photograph in one corner due to a tear caused by the poor cutting.

As if that wasn't bad enough, the acrylic piece was also showing signs of neglect. The backing was already beginning to peel off in one corner, and upon closer inspection, I saw that there were small scuffs on the acrylic surface. It's clear that this order shows a lack of quality control. How could a company allow such poor work to slip through?

It's no wonder that Bestcanvas.ca is one of the cheaper options in the market; they must be cutting corners, rushing their work, and neglecting the quality control to keep their prices low. It's such a disappointment, as I had high hopes for my order. I wouldn't recommend this company to anyone looking for high-quality prints.

So, I saw this site online and thought they were a Canadian company because of their ".CA" domain. But turns out they're in the USA (Miami) and I feel a bit mislead. Anyway, I ordered a baby blanket for my friend who lives in the same area where I'm going on vacation. The ordering process was alright, but then a few days in I saw there was no update on the shipment from UPS. When I reached out, they told me they lost it! What a huge inconvenience for me because I wanted to see the blanket and make sure it was up to my standards before giving it to my friend. They apologized, but words don't fix a problem like that.

So they sent me a second order--this time to my friend's address--but I still didn't get to check it for quality beforehand. The first order fiasco did at least result in them crediting me the shipping charge (which I'm still waiting for on my credit card). But today I called them again because I haven't seen any updates on the tracking number. I was fed up, so I decided to cancel my order, but they said they couldn't refund me until the product was delivered or if there was still no movement by tomorrow afternoon. I'm just disappointed because I wish I had checked out the Better Business Bureau reviews before deciding to do business with them. Seems like they have a lot of ongoing problems. All I want is my money back and to never deal with this company again.

I got three orders from BestCanvas.ca within a month and let me tell ya it was a journey! First of all, their printing ain't the brightest you know? I mean, I got this color-calibrated IPS-C monitor and I know how my pics should look like, but BestCanvas.ca just keeps printing them with dark shades. The peeps who are cool with this probs have low expectations, it's just not acceptable yo. My color pics lacked the oomph of contrast and saturation that they had when I sent them over and only one of the reprints they gave me had fixed the issue a bit. Like what the heck are they even doing? They sent me the wrong reprints, not once but twice! I only had one pic to be done but they sent me all three and no fixes were done. Plus my reprint orders were often crooked on the frickin' frames, ugh frustrating. I had to email their support countless times and since my orders were all done almost at the same time, they couldn't keep up and they got confused. Geez Louise! I even asked for a refund, but support hasn't replied since then.

Listen, they're not even a Canadian company, it's just a. Ca site to look Canadian cool. Their prints come from Germany and the support team sends reply messages all the way from Florida. If you're not really into quality prints or you're printing crappy pics, they're good enough and they come cheap and fast too. But if you're investing your time and money on your art, and you want quality results, just avoid BestCanvas.ca. Seriously, don't even bother.