Bestplay’s earns a 4.4-star rating from 93 reviews, showing that the majority of gamers are very satisfied with gaming experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Best play
Awesome fun app
Best app
100% love everything
$$
Actally getting money
-
Pros
- Diverse gaming portfolio
- User-friendly interface
- Competitive bonus schemes
- Robust security measures
- Responsive customer support
-
Cons
- Limited Product Range
- Niche Market Focus
- Potential Quality Issues
- Unclear Warranty Policies
Great app
Fun games and easy cash off
Can not play the games
Now I can not play it now at all
In love
Thanks I’m in love with making money
Keep it consist
The more you play the less the payoff
Love it
Fun way to earn spare spending money
I like it
The rules are clear and the payouts are quick.
Good app
Good app does cash out but need higher payouts
Legit and fast pay out
Thanks to the owner of this app the app was amazing.
PERFECT, FLAWLESS, LITERALLY, TRUTHFULLY, EXACTLY, 100%
PERFECT, FLAWLESS, LITERALLY, TRUTHFULLY, EXACTLY, 100%.
Real game
This is real. Play the games I want and they pay out quick
I was banned for no apparent reason
I just downloaded this app today and they banned my account
Done three withdrawals…
So far today. This app keeps my mind busy while I make money!
I LOVE THIS APP
I love this app because they are HONEST! This is FOR REAL!
Legit
Love this app, the payout is real and the games are pretty cool
Bestplay-Playvalue Connect
It’s legit. Don’t get a lot of money, it’s worth it. Need more games.
Legit
The best legit ways to get payed are BestPlay, JustPlay, and Mistplay
Awesome
You do get the money, there is no cash out limit, this app is awesome
Bestplay Complaints 10
Replied
error
I downloded it yesterday, and cashed out, all the sudden the next day I want to play again , they banned me for no reasons.
It says "error" and banned me.
I think this App have some kind of error that keep banning innocent players.
Please fix this kind of a bug this app please.
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Help I’ve been banned
I was playing a game, I went back to Bestplay to read what the coin conversion was and went to exit it and it said I was banned for suspicious activity, I didn’t do anything but go to read info on the faq page! Please help I don’t want to be banned I was having fun playing the games
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Banned Due to Fraud
I don’t know how but I just downloaded the app and said it was banned for fraud. How can I have a fraud account if I haven’t even played on the app. I don’t know but y’all systems got issues. Have no account with this app but apparently I won’t be able to. I’ll just stick with JustPlay.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Bestplay Legit?
Bestplay earns a trustworthiness rating of 97%
Highly recommended, but caution will not hurt.
Bestplay resolved 100% of 10 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Bestplay has received 71 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Playvalve.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Playvalve.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Playvalve.com you are considering visiting, which is associated with Bestplay, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Playvalve.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The playvalve.com may offer a niche product or service that is only of interest to a smaller audience.
- Bestplay protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Replied
It works but it banned me
I got banned from the app for suspicious activity but I didn't even do anything wrong this app works you can get paid to play games on it I would have given 5 stars but it randomly banned me I didn't do anything wrong what the heck this makes me so mad I just played the game and cashed out when iade money so why did I get banned?
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Banned for nothing
I opened my account just to find that I was banned. It gave several reasons why I could possibly be banned such as having a VPN, but I had personally made sure a while back that I did not have one on my account. They did not give me an opportunity to discuss issues with them before being banned. They just stopped my account. I will find a better type of app that will at least communicate better.
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Banned
I just got banned like so many others, after using the app for 3 days. I think this app is a scam. They just want you to download it so they can steal your information and then just ban you. Now after I’ve waisted my time I have to delete it.
Update. Just like everyone else I got a copy and paste response from the developer. This app is a scam for sure. Just be warned, if you get it you’ll be banned.
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Best play
This game was good until I get banned for putting my same account on my other device which I think is totally ridiculous if I am putting the same account on another device I shouldn’t be banned for doing it not right will continue using it on my other device since I got it banned on my phone and it is also ridiculous that there is no actual way of contacting you directly because you’re rating will continue to get lower being like this
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Terrible scammy app
I was playing the games and accumulating a nice balance, but when I went to actually cash out to PayPal they suddenly claimed that my account was banned due to “suspicious activity.” I don’t even know what they are referring to and no one there will answer my emails for clarification and help with having my account restored. So in other words they basically stole the money they made from my watching ads. If they are going to scam people then they should be banned from the App Store.
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Worst way to make a few bucks
Literally only do this if you fully intend to play these games for fun. I'm just testing different apps to see who's who and what's what and this is by far the worst. The amount of money that they pay for four hours is a joke. I followed their instruction and switched games every 15 minutes and it just did not add up to anything. If you're going to play these games anyways, then it's not a bad deal because you'll just make a few cents while you do it but if you're trying to make a few bucks on the side, it'll take you couple days to add up to anything!
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Banned for no reason
I have used this app for a day now and was having fun, have not tried to cash out or anything yet though. So I went to go to work and my phone changed from my WiFi to my cellular data and I am banned now for no apparent reason. I will update this review if or when customer service fixes this.
Developer reached out to me with no resolution to this at all. They basically said you could be banned for anything and left it at that. They gave no reason why and literally have no reason as to why I should have been banned because I did nothing at all to be banned.
Fraudulent company that just wants your ad clicks and then ban you.
The complaint has been investigated and resolved to the customer’s satisfaction.
About Bestplay
In addition to video game keys, Bestplay offers subscription services and gift cards. These products are designed to enhance the gaming experience by allowing users to access premium features, additional content, or to gift them to other gamers.
The website is structured to facilitate a straightforward shopping experience, with products organized into categories for ease of navigation. Customers can browse through the available game titles, select the desired platform, and make purchases directly through the website.
Bestplay aims to provide a secure transaction environment, offering various payment methods to accommodate customer preferences. After a purchase is made, the digital product is typically delivered in the form of a code, which the customer can redeem on the appropriate gaming platform to gain access to the content.
The company also provides customer support to address any issues or inquiries related to their products and services. This support is intended to assist customers with the purchasing process, product redemption, and any other questions that may arise during their interaction with Bestplay.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the required information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Bestplay. Make it specific and clear, for example, "Incorrect Billing by Bestplay" or "Faulty Product Received from Bestplay".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Bestplay. Mention key areas such as customer service interactions, product quality, delivery issues, or billing discrepancies. Include specific dates, any communication with the company, and the nature of the problem. If you attempted to resolve the issue, describe the steps you took and the company's response. Clearly articulate how this issue has personally affected you, whether it's a financial loss, inconvenience, or other impacts.
5. Attaching supporting documents: Attach any relevant documents that support your claim, such as receipts, emails, or screenshots. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any monetary losses you have incurred as a result of the issue with Bestplay. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, or other forms of compensation.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you receive a confirmation that your complaint has been successfully submitted.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any updates or responses to your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Bestplay.
Overview of Bestplay complaint handling
-
Bestplay Contacts
-
Bestplay emailscontact@playvalve.com94%Confidence score: 94%Support
-
Bestplay social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
Most discussed Bestplay complaints
error
Gameloft
172 reviews
Kinguin
12 reviews
Poptropica
5 reviews
MMOGA
31 reviews
Hothead Games
12 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!