Bestplay’s earns a 4.4-star rating from 93 reviews, showing that the majority of gamers are very satisfied with gaming experience.
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Was playing until banned (1-star update)
I have decided to update my review because i have waited to the next day of waiting to be unbanned. I did a reinstall and apparently my phone has been banned from accessing their servers. It is true that the app can only be used from the google play store and on android mobile devices. If this is the case, then WHY have the app available iOS when it wasnt allowed!? Do not download this app i planned on getting somethin but they had to ban me before i could get it and i know the reason. Reason: Installing from another source outside of Google Play Store an accessing the app on another device not operating Android OS. DO NOT DOWNLOD THIS APP! WASTE OF TIME!
Impossible to earn extra cash!
I downloaded the bestplay app plus the games so I could earn some extra cash, to help with bills and food. After a couple of days my only bestplay account was banned for some kind of suspicious activity, when all I was doing was playing a game through bestplay. Yes I played all of the games through bestplay too, on one device with only one bestplay account (my boyfriend can testify that I have only one bestplay account too). I have contacted the playvalve developers/customer support 3 times and never heard anything back from them. This makes me very unhappy and upset that I am not able to earn any extra cash through the bestplay app.
I gave this app 2 stars cuz I do enjoy playing the games through the bestplay app. But I can't do very much with my only bestplay account being banned!
$119.00 a month that’s what they said
I got banned for no reason but these people are still sending me emails. The email said regular players make $119 a month. how about you? Come play and see well I can’t come play you banned me for absolutely nothing but I doubt it show me the receipts. These people must have to stop their life sit down and play this game and let all those little pennies that you pay add up to $119, because you only pay a few pennies to do a puzzle, watch some commercials and claim stuff I never even reached a dollar and I think I got to level maybe 26 or more you didn’t even give me that little change that I did make and I played that game faithfully because I love those type of games and I even referred my niece now I have to give her the bad news that this game is not worth playing to anyone who is reading this review if you have some guaranteed games, legit games, games, people stand behind share them with the people so they know which games are the ones they should be playing I have this apps all their games are from the same maker my go to games I’ve been playing now for 2 months they are 100% legit. They have about 8 games they do pay they don’t pay the same day a few days you can cash out but if you stay in play straight through, you’ll get one whole fee but if you stop and go back and stop and go back you’re going to get change so play straight through. They have no problem cashing you out but you have to get there website that’s how you cash out you can just email them for it and they will send it to you and they do respond back to you when you have a complaint or a problem, here are some of the ones I play they have 8 games I think they might have some more to I play them all i think but this is just a few. 1. Sweet Bitcoin
2. Etherum Bitcoin that one is my favorite and 3. Bitcoin pop this one used to be my favorite too but I’m at a level they made it harder and your time runs out faster. I still play it one day I will beat them at their own game :) I still stand behind Bitcoin as being the best legit app at the App Store right now.The other ones they start off good but there’s something to them everyone I have use, but this one turned out to be no good.
@Bitcoin
Bestplay Complaints 0
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About Bestplay
In addition to video game keys, Bestplay offers subscription services and gift cards. These products are designed to enhance the gaming experience by allowing users to access premium features, additional content, or to gift them to other gamers.
The website is structured to facilitate a straightforward shopping experience, with products organized into categories for ease of navigation. Customers can browse through the available game titles, select the desired platform, and make purchases directly through the website.
Bestplay aims to provide a secure transaction environment, offering various payment methods to accommodate customer preferences. After a purchase is made, the digital product is typically delivered in the form of a code, which the customer can redeem on the appropriate gaming platform to gain access to the content.
The company also provides customer support to address any issues or inquiries related to their products and services. This support is intended to assist customers with the purchasing process, product redemption, and any other questions that may arise during their interaction with Bestplay.
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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Bestplay. Make it specific and clear, for example, "Incorrect Billing by Bestplay" or "Faulty Product Received from Bestplay".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Bestplay. Mention key areas such as customer service interactions, product quality, delivery issues, or billing discrepancies. Include specific dates, any communication with the company, and the nature of the problem. If you attempted to resolve the issue, describe the steps you took and the company's response. Clearly articulate how this issue has personally affected you, whether it's a financial loss, inconvenience, or other impacts.
5. Attaching supporting documents: Attach any relevant documents that support your claim, such as receipts, emails, or screenshots. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any monetary losses you have incurred as a result of the issue with Bestplay. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, or other forms of compensation.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you receive a confirmation that your complaint has been successfully submitted.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any updates or responses to your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Bestplay.
Overview of Bestplay complaint handling
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Bestplay Contacts
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Bestplay emailscontact@playvalve.com94%Confidence score: 94%Support
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
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