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Better Business Bureau review: Fraud & cheating! 122

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I admit naivety here - I actually believed when I first contacted The BBB with this consumer complaint, they were going to help.

August 13th 2006: My disabled, senior citizen wife simply asked the Seaside, Oregon, Motel 6 desk clerk at check out time if we couldn't receive a discount for having been assigned a substandard room.

November, 2006: When I went to make a reservation to celebrate our 19th wedding anniversary at the coast, I was told at that time the manager, Lee Judson, had put us on his nefarious Do Not Rent list because of this innocent question asked 3 months earlier;

I've rented at that motel for over 10 years and other motels and hotels over half the planet for a half a century and never even heard of a Do Not Rent list, let alone being put on one. So I Googled it and found out it is a tool used by some hospitality managers to keep drug dealers, prostitutes and their ilk out, and rightfully so.

11/06/06 I complained to the West Coast BBB; Judson flat lied to the Washington BBB – he gave them a list of tortuous, felonious activities he said he puts guests on his list for saying we met the criterion. He later told the truth under oath to a BOLI Inspector.

So I set out on a crusade to set the record straight. For the past 12 months I complained to everyone and anyone who would listen about this egregious action without success, so as a final resort I was finally driven to try and deal with this libelous, defamation of character issue in Small Claims Court. Through his attorney, Stan Gish of Beaverton, Judson played the bully and filed a frivolous countersuit for $100,000 moving the case to Circuit Court forcing me to hire an attorney I can't afford.

What did the BBB do? They just flat lied as well and said I indicated that I considered my complaint to be resolved...! They're a joke. I complained to them and they got mad at me, told me to stop contacting them! Wow. I'd heard all the horror stories about that organization but didn't believe them - I'm a believer now, for sure!

I'll be reporting them to the Attorney Generals in Oregon & Washington when I wrap up here.

122 comments
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Kelly60
US
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Sep 03, 2022 10:53 am EDT

I made an order for $60 worth of food, and I never received it. Now I can't get a refund, and I keep getting nowhere with the help center. They said they need to investigate the issue. This is a horrible business! I made the order 8/24/2022 at 11pm. I never received a text from the doorsadher saying they couldn't find me or anything.

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TheRealBam
Shiloh, US
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Sep 03, 2022 3:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

John Hancock Financial Services

I've just submitted my third attempt to rollover my 401k into another retirement account. Each time it expires or didn't see the request. I've reached out multiple times and still can't get anything done. Just more excuses to hold the money.

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Brenda Bakari
waxhaw, US
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Sep 04, 2022 7:48 am EDT

For 15 months I have tried to have my name added to my mother's account with Wells Fargo Advisor #[protected] as her POA to avail funds for care since she is 98 & in Watercrest Senior Living facility paying $6400 per mo.

I provided POA, a letter from the neurologist, as well as all documentation Wells Fargo Advisors requested. Denied.

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Trina HH
Bothell, US
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Sep 04, 2022 8:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I hired United Builders in Renton to do a bathroom remodel. Water leaks and hole in wall and floor. They have done work for me in the past. I thought I could trust them. I gave them a deposit and they have not returned. What can I do next?

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missmcl
Hot Springs, va, US
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Sep 05, 2022 11:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

had 2 vacation days left upon giving two week notice said they wont pay or give last two vacation days gave twoo week notice august 26 last day being september 12th 2022

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Jeanne tomlinson
Virginia beach, US
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Sep 07, 2022 5:43 pm EDT

I received a dress and sandals from V-chics in May. I have made multiple attempts (25 emails) to return the items. I cannot get them to accept the return.

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John Pawlyk
US
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Sep 10, 2022 9:08 am EDT

refused personal loan without merit

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DarMacy
South Bend, US
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Sep 10, 2022 9:28 pm EDT

My Son went to Huntley Ford dealership; 13900 Auto Mall Drive in Huntley, IL 60142 on 6/12/2022. Going through the documentation I notice they charged him $5000 for SWRE fee, plus the usual: (licenses, Title & Taxes $2916.35) plus DOC Fee to DLR; $324.24.

Deal# 47060

Cust# 76382

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Stoney999
Dupo Il, US
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Sep 14, 2022 8:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Straxary co order # 2411 July 12 2022 Company that took payment is Acompanhamento ref # 74609052193000007135088

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Donald Gallaway
Southaven, US
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Sep 14, 2022 4:59 pm EDT

Regions bank allowed reorder of blank checks to be delivered to someone else and on 08/10/2022 $876.00 in 5checks were deposited in Navy Federal Credit Union in Memphis Tn. Today is 09/06 and am told maybe get money back in 30 days.They know the checks are fraudulent and who wrote them there is no reason it should take 45 days to investigate

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Majesty Stanford
US
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Sep 14, 2022 11:27 pm EDT

I have given this place multiple chances. Every time I come they don't listen and pay more attention to their phones and colleagues than they do the customers.

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Philip Patton
US
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Sep 15, 2022 2:39 am EDT

They offer a product for the cost of shipping for being a T-Mobile customer for $5.00. Days later they charge your bank account $85.45 for this item. This is a scam. I contacted my bank and they told me that they do this all the time. It's supposed to be for an apple watch.

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fraud at amazon
ny, US
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Sep 20, 2022 9:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

amazon has an inhouse hacker that is using personal data for personal gain. there is no other explanation for their conduct. my account of twenty years was closed without information, the hacker used a newly created email address that only amazon knew about. be aware

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tbrignac
Prairieville, US
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Sep 20, 2022 10:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Opened an account on 9/2. Won a few bets. Logged in the next day and account suspended with no explanation. Emailed customer support. Sent all documents they asked. They closed my claim twice and have never reimbursed me. No explanation.

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Dorothy S Johnson
Chester County, South Carolina, USA, US
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Sep 20, 2022 11:02 am EDT

on 8/16/2022 they with draw the amount of $ 1.95 then on that same day the amount were $99.95 that i did not tell them i dont know who they are

i dont know they get my information

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Robert Pennington
US
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Sep 21, 2022 1:10 am EDT

they took a double payment when we contacted them by email/live chat they said it would be returned within 2 hrs sent a conformation text and email saying it was in error and it would be returned that was on 9/13/22 today 9/14/22 they said they cant. i feel they stole from me .

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stevejax81
Powder Springs, US
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Sep 21, 2022 3:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased a pair of slippers and sneakers from Orthotic Shop. I put in for a claim. Not only did I not get my money back, I had to pay $126.45. They said they reimbursed me, but I never saw it on my credit card.

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Brian Hill
US
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Sep 21, 2022 7:24 am EDT

took my car in to the shop 3 weeks ago and now i went there today and there closed so nothing is being done on my car all this time and they keep giving me the run around with my car i need some one from your office to go down there and see if there ablie to work on car maybe have no listans

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Antonio Blount
greenbelt, US
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Sep 23, 2022 12:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Auto source in Lahnam MD is a rip off ; do not purchase a car from them ; they sell savage vehicles and fail to give out a car fax report , also all their vehicles are priced at $5000 more than the blue book value

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sterlingkelly
chapel hill n.c. 27516, US
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Sep 25, 2022 12:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my name sterling n kelly address 8706 keith ct chapel hill n.c. 27516 my complaint apply for credit card did not my credit score drop i want to get fixs put my points to credit thank you.

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HG1900
SAN BERNARDINO, US
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Sep 25, 2022 2:19 pm EDT

Is the American service pets A LEGIT agency

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rafael troncoso
jacksonville, US
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Sep 25, 2022 3:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I BUY a parts i tell it wass in stock been twomonts no part no refund call cutumer service no helph fromthem my name is ralph troncoso my order# is 18-[protected] my phone#[protected] they took my money $1200.00 not refund.no parts? this is a scam? parts geek is register company? thankyou i wait for your helph best regard

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linda santana
west boylston, US
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Sep 25, 2022 4:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been doing surveys using survey junkie, everytime i want to cash out lately it doesnt go through and they will not help me sort it out. Keep telling me it was resolved.

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Roger Wankel
Springfield, US
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Sep 26, 2022 1:37 am EDT

A.T.&T

308 S Akard Street

Suite 100

Dallas Texas 75202

I have been trying since August 23rd to reestablish my email through att.net.

I have made 8 phone calls and no one I talk to will help me. I cannot understand why my email can't be restored by the provider.

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richard agan
Carterville, mo. 64835, US
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Sep 27, 2022 10:21 am EDT

they sent a raised gas bill for $50.00 over the normal bill

I just received a letter that the gas bill should only go $10.00

I live on a little fixed income and that is a hard jump at once

this happened on my last billing cycle on 08/22/2022

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Henry Hamel
albany, US
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Sep 27, 2022 1:36 pm EDT

I have getting unwanted charges on my phone bill. I need/want to talk to an individual not listen to a computer. Computers do not understand what people try to say. Live humans is what we need to hear on the phone not a computer. These charges have been going on for quite some time and I want them to discontinued ASAP.

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Rodney C. Noel
Kathleen, US
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Sep 27, 2022 3:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Investment made to this company, on 9 September 2022, of 23k. Traded funds, was not told that I had to pay taxes on the gains to be able to withdraw funds. So I trade all profits and lost them. Now they will not return my investment. I have contacted their online services and have been refused on returning my investment.

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Bart Noe
Hebron, US
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Sep 28, 2022 5:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Deposit a small amount of money with them now they want me to deposit more money to make withdraws I want to see if the company was legit or not

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Antonio Blount
greenbelt, US
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Oct 03, 2022 2:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i purchased a car on 5/23/2022, without a car fax report given to me ; during a recent visit to a shop it was discovered that the car had prior major damanges not mentioned during the purchase.

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Randy Allen
US
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Oct 10, 2022 4:47 am EDT

I signed up for Consumer Cellular the beginning of April. I am a senior with mobility issues on a fixed income and must use a rollator. The calling and internet never worked together on the same day for more than a few minutes at the same time and I had to make mire than 10 trips by bus.I cancled the service. They won't stop billing me.

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johnm smith
fairview, US
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Oct 10, 2022 8:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

paid $2.250 to have solar panels removed and they closed up before any thing was done i called and all i got was busy time and time again ihave the work order if you need it.

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Big Italy Pizzeria
Ronkonkoma, US
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Oct 10, 2022 9:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I hired All County Sealcoating, Russ - [protected] to seal my business driveway and paid him upfront and he never finished the job...I called him several time and he said he was going to finished it.. He made appointments and never kept on. I had to hire another reliable company to finish the job.

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Michelle Muller
Littleton, US
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Oct 10, 2022 9:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gordon Collins Pool websight list his company as being in business for 45 years. He also came highly recommended. Very unprofessional.

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JAZ@4444
kingman, US
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Oct 10, 2022 11:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Went to cancel my subscription and they had charged me $24.99 for a new year and they wouldn't refund me. I'm not even using it. I sent them an e-mail and spoke to a representative on the phone.

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Lindsay Lee Smith
US
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Oct 11, 2022 2:35 am EDT

All of a sudden went out of business with out warning and I had prepaid services that I did not receive.

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Wcarden
US
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Oct 11, 2022 3:27 am EDT

This product is the worst and the company very unprofessional , you can't even leave them reviews on their site, typical California ran business. Half of the vapes are not charged, don't work and don't sell what they advertise..another rich scam as always. They cost $30 dollars and are not worth $1.

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ruru325
US
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Oct 12, 2022 2:04 am EDT

A massage gun product stopped working. Appears to be under warranty. Ive emailed since august 2022 and emailed again and tried calling the # ontheir website and phone number is out of service.

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Jason Murphy2
US
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Oct 12, 2022 9:36 pm EDT

They keep calling me telling me that I've ordered and will be sending to collections if I don't pay them. I have never ordered anything on line from them. Yet alone hair care.

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Glenn 1947
Austin, US
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Oct 14, 2022 1:27 pm EDT

Dollar General Store#10876 - Rundberg Plaza - Rundberg and I35 - Prices on many, if not all, items rung at register are significantly higher than prices listed for product on display/stock shelves - I've mentioned this several times to the staff and managers over the past several months but to no avail still ringing much higher than posted - Could this possibly be considered some sort of bait and switch scam or some other form of illegal/unethical practice? I would very much appreciate it if y'all could look into this

Thank You

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Robert Nesmith Jr
US
Send a message
Oct 15, 2022 9:35 am EDT

This is the phone call ai received about the refund

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