Better Homes And Gardens’s earns a 1.0-star rating from 219 reviews, showing that the majority of home enthusiasts are dissatisfied with content and products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
bhg faux wood 2in blinds
I have purchased many of these blinds over the past few years. I replaced my vinyl blinds with your faux wood blinds in my whole house, 9 windows. I recently decided to purchase more of these blinds for my vacation home as was pleased with the product. I purchased blinds for all the windows in my vacation home, 9 windows. The blinds were hung and when I returned about a month later one of the blinds had warped terribly. I was very upset regarding this. This had not happened before with any of the other blinds. I have purchased both white and ebony blinds. The blind that warped was an ebony blind in a bedroom, same side of the house as another window but no damage to that blind. I would appreciate receiving a replacement blind for this window. It is a 46 x 63 in blind in ebony, 2 in faux wood. These were purchased at Walmart. The blind is currently still in my vacation home, which is in a different state from where I reside. Please ship a replacement blind to my home address. Your cooperation will be greatly appreciated.
Linda Warren
2605 N.Elizabeth Harbor Dr
Chesapeake Va 23321
[protected]
broken pump
Large two pack shampoo pump model number 03425W
One of the pumps will no longer pass the shampoo through the pump. I was wondering if there is a replacement that I could purchase or could you possibly send me one to my home address.
I have already bought three pair to use in my other bathrooms and have had so many compliments on them, as I have had my bathrooms remodeled and have had friends and family come see it. I have referred them to our Walmart store, by the way. I have searched for them several times at the Nacogdoches Walmart I shop at and have not found the silver one to replace it. However, I would much rather replace it with a silver one versus buying a different color and having one left over.
Is it possible for you to send me a silver pump to my home address: Liz Acosta, 602 Chimney Rock Street, Lufkin, Texas 75904
gray flannel blanket
I Purchased two Blankets one King on Queen at Local Wal-Mart Washed an dryed both according to label instructions an both are Color fading in spots like it has been lightly bleached have had less than 6 monrhs with maybe 3 washes total alone with no other laundry...would like a complete refund because obviously this is more than just a fluke issue because it happened with both blankets.
cotton blanket
I purchased a better home and garden cotton blanket from walmart, and better homes and gardens is refusing to honor their one year product warranty. The blanket fell apart with very minimal use, likely due to its low thread count.
Better homes and gardens referred me to walmart, but walmart says the responsibility is with the manufacturer and is refusing to take the product back.
Every year at Chrismtmas I look for the Golden Butterscoth Pear and Candied Mulberry wax melts to no avail. Why do you discontinue popular scents of wax melts. Seems like every time I get attached to a particular scent, they become no longer available. PLEASE bring them back!
4 piece patio set (chairs continue to break)
We purchased this patio set less than 2 years ago and the chairs (41LG3250-3600LR F074 have both broken twice. The craftsmenship of the seat feature is not solid enough to withstand normal sitting. We love this set and would greatly like to continue using it. Can you help? The loveseat and table/w/ glass have held up great. Please let me know if Better Homes and Garden will work with us on getting replacements. We appreciate any help you can provide.
Paige Rinker
[protected]@comcast.net
request for replacement parts (not a complaint)
Several years ago, I purchased a Better Homes and Garden Bailey Ridge 5 Piece Dining Set from Walmart (which I love!). I need a replacement section of glass for the tabletop. In calling Walmart, I was told they are not permitted to sale the glass, so I am contacting you directly requesting help. Would you be contact me to let me know if I may purchase...
Read full review of Better Homes And Gardens and 16 commentsissue with a claim submitted but never received the refund - request sent 1/18/18
Claim Team,
I mailed a Claim Form on 1/18/18 for an Item that I purchased at Walmart 12/22/17, a 3-Cube Organizer. The form states that I am entitled to 12 issues of print or digital Better Homes & Gardens magazine subscription, OR, I can mail in the form and request a refund of the $6.00 instead.
My request was sent via mail on 1/18/18 to received the $6.00 instead of the subscription, but it is now 5/4/18 and I still have not had any response to this request.
Form with a copy of my receipt from Walmart was mailed to-
BHG
PO Box 37291
Boone, IA [protected]
Please advise on the status.
Tricia Rhodes
1933 Oak Dale Rd
Toms River, NJ 08753
[protected]@comcast.net
3 piece wax warmer
Hello,
This is my third time reaching out. I originally emailed the customer service number on the package and now I am trying to use this. I am very disappointed. I would love to replace this beautiful wax warmer. My email is [protected]@hotmail.com
Kyndal Lievano
---------------------------------------------------------------
Good Morning,
This is my second time reaching out and I am very disappointed that I haven't received any messages back. I have attached photos to show you how bad the warmer now looks since the paint has completely melted off. If I don't hear a response I will have to notify the better business bureau about this awful product and customer service.
———————————————————————
I received a Better Homes and Gardens botanical garden wax warmer 3 piece starter set as a wedding gift and I have been using it for the last 3 day. Yesterday I noticed that the paint was starting to bubble up on the lid and then eventually pealed completely off. I have many wax warmers in my home and have never had anything like this happen. I am very upset with this product as now the lid is ruined. I only run it while I am at work and now have to replace it. Will not be repurchasing this brand.
18.6 cup container upc [protected]
We have purchased several of these and of the many we purchased the lids of 6 of them have come apart, please send us replacemets, as the ones that have not broken yet are working fine, the idea is good its just a bad execution of the design of the lid. We have purscahes them from walmart, but we are past the time to return them and the upc is gone from the bottom of most of them
better home & garden wax warmer
I am contacting you to complain about this product because I believe it is a danger not only to humans, but to animals as well.
Today I turned my wax warmer on when I began cleaning my home around 3:00. I took my dogs outside on a walk and came back inside. I left my dog inside our room for approx. 30 minutes while my husband and I put a table together in the living room. I come back into my room to find my dogs fur all over the floor, and wax all over her skin and fur and the wax warmer burning a brown spot onto my carpet. I immediatly panicked and unplugged it. I went to pick it up from the floor and couldnt even pick it up it was scalding hot. I imemdiatly ran my dog to the emergency vet clinic locally. They charged me over 200.00 to treat her, and within this treatment told me she had a third degree burn! This product isnt even supposed to get hot enough to burn any human, much less a dog. In my opinion this is a SERIOUS fire hazard. If it had gotten any hotter who knows what it could have done. This product needs to be removed from the shelf IMMEDIATLY. I will be contacting customer service in the morning, to follow up. I do not have 200-500 just to throw around at the vet, because I trusted a company not to burn my house down. I will no longer be using this product, and never will be repurchasing.
outdoor patio set and gas fireplace table
I bought an outside patio set and an outside fire table. They're both [censor], while putting them together a lot of the holes didn't line up so I could put a bolt through them to secure the pieces together. Also some of the bolts were cut in half at the top so I couldnt screw them in place. The plastic wicker style design also covered the holes where the screws went, so i wasnt able to get screws in those holes. Better homes and gardens is [censor], no wonder they sell their products through Walmart. Walmart is the worse store ive ever been too.
bed sheet set
I purchased a sheet set in late March from WalMart.
The fitted sheet fits rather loosely on our new queen size mattress. The flat sheet is so wide that it comes down to the point of almost covering our dust ruffle! We did not buy a pillow top mattress, however, as stated it is new. I do not recall seeing info on the package saying whether it was made for a pillow top or standard queen size mattress. I have purchased other queen size sheet sets and haven't had this issue.
I discarded the packaging when I brought the set home, placed the set in our linen closet assuming it they would fit - actually gave no thought to them not fitting.
I would like a refund and do have my Walmart receipt I think. I don't think they will return the set without the package that has the UPC code and details.
I purchased the same sheets. They fit kinda of big but thats not my problem its the fitted sheet has started to frey and turn into holes. Only washed them once.
metal and glass large lanterns
I bought 4 large lanterns and I got them home and all decorated and now they are junk because they have cracks in the glass that I did not notice when purchased and decorated so I can not take them back to the store. Very disappointed in these products at $14.99 each. What a waist of money now. The crack is in the same place on all of them. When putting candle in the lantern it expands.
patio furniture-hawthorne 4 piece conversation set-missing bolt & hardware kit.
Hello,
I bought above Patio Furniture from Walmart Store @ 3827 on 03/14/2018, Walmart upc # [protected], item# [protected], I am genuine customer of Walmart & BHG. I am not complaining but unfortunately I do not received any Hardware kits inside the boxes like bolt, washer, nuts, plastic stand or wrench, I am not a technical person but it is looks like a whole Hardware Kits for assembling Patio Furniture is missing. I am glad if BHG send me Hardware Kits on below address ASAP, as I am so excited and happy to assemble it and put on my back yard patio.
Let me appreciate BHG as it is so beautiful and strong Patio Furniture in Beige color, which I see in BHG-Walmart magazine and I bought it, I love it. I am just waiting for Hardware kit to assemble it.
Jagjitsinh Rathod
20611 Sapphire Lake Road
Richmond Texas [protected]
[protected]@yahoo.com
Please, update regarding Hardware kits on my email.
Jagjitsinh Rathod
haven't rec'd mag or free gifts
On 1.15.18 I sent payment (check #141) for subscription PLUS free subscription for my daughter PLUS free gifts, supposedly to receive them in 3-6 weeks. Nearly 2 months later, nothing has arrived.
I would like to know when I can expect mags to begin arriving and the free gifts.
Thank you.
Alison Osborne
14097 Torrey Pines Dr
Auburn, CA 95602
3.14.18
candle
This past Christmas I received a Spiced Pumpkin Pie Candle (18 oz) as a Gift from a friend.
Problem Is I only burned it for a few hours & the wick disappeared so it is still 85-90% un-used.
I scraped into the wax hoping to find the wick but to no avail so now I just leave cap open & get an occasional smell that it puts out.
It was a gift so I cannot return to the store as I have no idea where it was purchased for how much nor do I have a receipt.
Is it possible to have a replacement by your company? I am even willing to ship you the candle in question if I get appropriate box in which to sent back to you.
Thank you in advance for any consideration
Ana Tullio ... [protected]@comcast.net
137 Robert Best Road
Egg Harbor Township, NJ 08234
better homes and gardens candles
I usually buy yankee candles but decided against my better judgement to buy three candles of different scents. Two for my home and one for a friend for her birthday. Not one of these candles give off a scent. I have burned my candles twice fir more than two hours and can't smell a scent. I buy candles to scent my home, and I feel buying better homes and gardens candles was/is a waste of my money. I feel a cheap brand would have been a better buy than this brand. I will not buy or support better homes and gardens again. I would expect a better product outcome from a name brand, but I will stick with what I know. Yankee candle, you have a customer for life.
This is the second time that I've purchased Better Homes and Garden candles and both times I've noticed that when you blow them out and try to light them at another time they are wet, I turned them over and about 1 tablespoons of water came out, of it so I let it dry out a couple of days but it was still soggy and wouldn't light, I had to throw them away, only after burning them a couple of hours. Waste of money and patience.
I also purchased a Better Homes and Garden Warm Leather Amber fragrances candle and smelled NOTHING! I thought that maybe lighting it up a second go around and letting it burn longer would give a chance but still smelled nothing... I have purchased candles at Ross for a cheaper price that we're better quality than BHAG! I will also not be purchasing their candles EVER again!
I have used Better Homes and Gardens candles for years however my son gave me some as a gift in the 18 of. Jar I have been so disappointed... you can barely tell that it's lit. No nice warm Cinnamon cent present. When you open the jar a slight smell of cinnamon but it fads.
sheets
I have brought king size sheets from Walmart for 49.99 form better homes and garden. Those were the worst sheets ever. When I took them out there was all wrinkled and then I washed them as told little balls a lol over the sheets from the material. I am very disappointed with better homes and garden. Walmart would not take them back Because I washed them. I would like my money back.
At least there were little balls . Mine started to frey and now have holes. Very disappointed too
fluffy blanket twin ivory
BH47-[protected]
[protected]
68 inches wide 90 inches long
My daughter in law purchased this blanket for my husband. We had to vacuum the floor immediately after opening due to fuzz. I have washed and dried 3 times. Still fuzz. I have tried to remove fuzz balls by pulling them off and the base of the blanket comes out with the fuzz. Please send replacement
floor mirror
I purchased a BH&G floor mirror through Walmart. It has a nice frame however, the sticker on the mirror will not come off. It is truly glued to the mirror. It has been hours and I still cannot get the sticker completely off. I will be returning this mirror to Walmart and not buying this brand ever again. Worst ever! My hands are killing me from scraping the sticker with a razor. What were they thinking? Nothing has worked. Not soapy water, not glass cleaner, nothing.
Better Homes And Gardens Reviews 0
If you represent Better Homes And Gardens, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Better Homes And Gardens
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials.
- If you don't have an account, you can create one by clicking on the 'Sign Up' or 'Register' option on the website.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- In the 'Complaint Title' section, briefly summarize the main issue you have experienced with Better Homes And Gardens.
4. Detailing the experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern, any transactions you had, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these documents.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking from Better Homes And Gardens.
7. Review before submission:
- Ensure that your complaint is clear, accurate, and complete before submitting it. Review all details for accuracy.
8. Submission process:
- Click on the 'Submit' button to officially submit your complaint to ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com to stay informed about the progress.
Remember to follow these steps carefully to effectively file your complaint about Better Homes And Gardens on ComplaintsBoard.com.
Overview of Better Homes And Gardens complaint handling
-
Better Homes And Gardens Contacts
-
Better Homes And Gardens phone numbers+1 (800) 374-4244+1 (800) 374-4244Click up if you have successfully reached Better Homes And Gardens by calling +1 (800) 374-4244 phone number 0 0 users reported that they have successfully reached Better Homes And Gardens by calling +1 (800) 374-4244 phone number Click down if you have unsuccessfully reached Better Homes And Gardens by calling +1 (800) 374-4244 phone number 0 0 users reported that they have UNsuccessfully reached Better Homes And Gardens by calling +1 (800) 374-4244 phone numberCustomer Service+1 (515) 284-3000+1 (515) 284-3000Click up if you have successfully reached Better Homes And Gardens by calling +1 (515) 284-3000 phone number 0 0 users reported that they have successfully reached Better Homes And Gardens by calling +1 (515) 284-3000 phone number Click down if you have unsuccessfully reached Better Homes And Gardens by calling +1 (515) 284-3000 phone number 0 0 users reported that they have UNsuccessfully reached Better Homes And Gardens by calling +1 (515) 284-3000 phone numberMeredith Corporation86661642448666164244Click up if you have successfully reached Better Homes And Gardens by calling 8666164244 phone number 0 0 users reported that they have successfully reached Better Homes And Gardens by calling 8666164244 phone number Click down if you have unsuccessfully reached Better Homes And Gardens by calling 8666164244 phone number 0 0 users reported that they have UNsuccessfully reached Better Homes And Gardens by calling 8666164244 phone number
-
Better Homes And Gardens emailsbhgeditor@meredith.com100%Confidence score: 100%SupportMarie.Vanassendelft@bhgre.com100%Confidence score: 100%
-
Better Homes And Gardens address1716 Locust St., Des Moines, Iowa, 50309-3038, United States
-
Better Homes And Gardens social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 17, 2024
Most discussed complaints
Poor customer serviceRecent comments about Better Homes And Gardens company
Providence 4 piece conversation set outdoor furnitureOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.