We purchased our Frenchie back in November 2022. We were assured we would get a valid Canadian Kennel Club registration that could be used to obtain an AKC registration for him. His birthdate, we were assured, was in August 2022. We then received a vaccination certificate which showed a June 2022 birth date. Kevin at the breeder assured me that the vaccination info was incorrect and swore to me the birth date was August 2022 but said he could not get the date changed on the vaccination certificate.
There were huge problems with timing of delivery, products that were supposed to come with the puppy, and delays in finally getting a CKC registration. We finally did get the CKC registration after many months, but the AKC refused to provide an AKC registration on the ground that they already had a dog from the same mother born in June 2022 so our dog could not have been born in August 2022. Kevin from Bettys then told me that our dog was in fact born in June 2022, despite having sworn to me earlier that this was not the case. Trying to get him to get the information to the CKC to change the birth date on the certificate has been ridiculous. It has been many years and the CKC told me just today that they have unsuccessfully attempted to contact Bettys on numerous occasions to get the information they need to change the birth date so I can get a revised CKC certificate and use that to get my AKC registration. The CKC’s requests, however, have been ignored. This is infuriating. I will say that I love our Frenchie, but the customer service and fraudulent representations of Bettys are things all consumers must be aware of before attempting to purchase any dog from them.
Claimed loss: Inability to obtain valid CKC registration and AKS registration.
Desired outcome: Have the breeder to what is necessary to get the information requested by the CKC to them so I can get a valid registration certificates.
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