Menu
For Business Write a review File a complaint
CB Gambling Betway Group Payment not received
Betway Group

Betway Group review: Payment not received

L
Author of the review
5:29 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Cell phone number:[protected]

Value: R4000.00

I did a withdrawal via Nedbank send Imali on the 23rd of July 2023. I have received the token. I went to the ATM and entered the details. After entering the details there was a power failure so the ATM kept on restarting. I immediately informed Nedbank. They said that they will refund the money back to betway account as they need to return it back to the sender.

On the 24 of July 2023, I received a message from Nedbank stating that the transaction was successful, and that the money was transferred back to Betway River Trading account. Reference number: 1054009.

Since then, I have been calling non-stop and every time a different agent gives me a different update.

They will tell me that it was redeemed, then I had to wait for 30 days and I can go on and on and on...

I yet again contacted Nedbank who confirmed that the money was transferred back to you on the 24th of July 2023 already.

They even gave me a transaction number: ID [protected]

Desired outcome: Immidiate pay back of money into my betway account

0 comments
Add a comment
  1. Betway Group Contacts

  2. Betway Group phone numbers
    +356 21 490 426
    +356 21 490 426
    Click up if you have successfully reached Betway Group by calling +356 21 490 426 phone number 1 1 users reported that they have successfully reached Betway Group by calling +356 21 490 426 phone number Click down if you have unsuccessfully reached Betway Group by calling +356 21 490 426 phone number 1 1 users reported that they have UNsuccessfully reached Betway Group by calling +356 21 490 426 phone number
  3. Betway Group emails
  4. Betway Group address
    9 Empire Stadium Street, Gzira, GZR1300, Malta
  5. Betway Group social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024
Betway Group Category
Betway Group is ranked 9 among 90 companies in the Gambling category