1xBet’s earns a 4.5-star rating from 1323 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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Without reason block my account please open my account
Dear Team
It has been almost 2 years since you have not fixed my account, I am mailing from my register email but you are not listening to me. I am mailing from the register email where I am requesting my account access back, why are you not helping me! So what is the relationship between the register email and the account for your System ? Email is my personal thing which is associated with my 1x account, why are you turning me away when I am emailing you from my registerd email whic is linked with my account. Please open my account.
i am giving as much information i have now
My id [protected]
My sequrity question :
Father first name: Johir
Opened account :7 December 2022,
One of withdraw information i am providing to you
Date :21 December 2022
Amount :20000
Trx id:[protected]
My email: [protected]@gmail.com
I have allready forgot and lost all information of my account.its already 2 years gone. Only i have a withdrawal request screenshot of my account.i have attached the screenshot please check.
Please open my id please.this is my account please try to understand
Replied
1xBet - Money not credited
Would say 1xbet should shame of their payment system and worst customer support team. I paid rupees1000 and 501 did not credited into my bet account, it's been 8 days. I called almost 100 times to their customer care number hey say our payment department is working hardly and wait for sometime. They never say when money will be credited also, very...
Replied
Money not credited
I m from india...
It's already 3 days ... deposited money on 1xbet but amount never credited..they just fooling us via bot message..I COMPLAINT already to customer care many times via chat support via email...but nothing happened...I already loose the hope...first i send the screenshot shot with UTR number..then they ask me bank statement..I provided all proof but nothing happened...my phone number [protected]...
1xbet is totally scammer..now it's 7th day ..but money never credited ...even I complain in every way...to customer support..chat email..but nothing happened..I deposited first 1000 then it's not credited..then again deposited 500 that also not credited..what a scam...even i complaint more than 50 times ...they gave so many excuse only..they ask me proof then provide proof...but nothing happened..I m so scared with this 1xbet app...other betting platform at least responsible but 1xbet is proved they scam.people money...here my screenshot..I advice people don't bet through 1xbet ...last time here also 1xbet respond my message nothing happened my 1xbet id is [protected]..guys here the proof how they sacm my money.attacging screenshot...6days is enough time to resolved issue but nothing happened ..
1xbet is scammer..I already attach the proof..their message same like 6 days u can watch in screenshot that I upload ... deposited 1000 on 1st October..no money credited..then I deposited on 6th October no money credited..they totally scam people ..I attached the proof ...guys u can see the screenshot shot no help from them..they just keep.saying same as in my screenshot.. nothing help it's all tactics of scamming
Guys I m gonna review after every two hour...I will upload every screenshot that their customers support reply..then u will know how 1xbet scam..be ready...must watch the screenshot then u realise how 1xbet ..scam n send message like a bot in customer support..I m uploading screenshot...in every two hour I will upload screenshot how they help then people u know how 1xbet scam...I deposited two times money ..money not credited...I want people show it live every two hour..how theyscam people n how the fool people..it's live now
Soon I gonna file complaint against Indian cybercrime website about 1xbet..
They illegally in India..looting money n scamming money.. people use to deposit money to play game n bet .but they not even credit money it's one week ..I didn't got money ..even today I deposited money it also not credited
Guys .must watch then u know how 1xbet scam...u gonna laugh..I m attaching the all screenshots of their customers support... definitely it's a scam..here we go...now they saying their are not their agent...so I paid to stranger.. hahaha 🤣...
Guys I show u live..their customers support said they are not their agent..then wtahs their UPI id doing in 1xbet...now the start giving excuse ..n scamming..I m attaching the proof...if their reply n I m showing my proof..then definitely u people know how 1xbet is scamming..just look on my screenshot
Not here only..I propagate with all proof the way scam people..now eat ur word that u trying to fool me with words...1xbet is pathetic
I gonna thrash u 1xbet everywhere u scammer..1xbet is scam..it's obvious if they really try to resolve my issue..I provided all the proof but nothing happened..just they use to bot message..if any one really want to solve the issue it can easily it's 4 days no money credited only reason behind it they use to scam common people hard work money.. pathetic 1xbet
Don't worry I will review about 1xbet in every platform..I already reported the I'd I deposited money...scammer 1xbet
Hahaha 🤣🤣..omg guys never trust 1xbet..I m attaching a funny screenshot..the way here give me reply same like in my email like a bot..they just tried to best to scam customer money..read carefully their reply n see my screenshot.. exactly same message..it's look like bot .I m not hoping anymore my money 1xbet.. consider it that I gift u my money..thank God I didn't deposited bi amount...it's a lesson for me...u proved that 1xbet is scam..what kind of ur financial team..even i provided all the proof nothing happened..r u kidding 😂😂😂...many betting app is better than u at least they not scam customer money...1xbet is fraud n scam..my intention only to make aware customer d..never try to deposit big amount..they hardly credit u...guys judge on my screenshot...they all messages like bot they way here reply...same way they reply in customer support...1xbet is scam..I know they not give me my money...it's a lesson for me...
It's already three days deposited money 1k not credited..it's so frustrating...I already complain more than 50 tunes..via chat support and email...I already send them screenshot shot of my payment..then they ask me bank statement..I provided bank statement..n all proof..but they keep saying me from three days that they send the issue to payment department...they keep repeating from 3 days but nothing happened...it's look like scam...very worst experience
I loose the hope..better i forget the money..I m writing this review bcoz people must aware about 1xbet...prefer other gaming platform rather than 1xbet...my no. +[protected]
Thank you very much for bringing this situation to our attention. Our support specialists are already working on resolving your issue. We are very sorry for the long wait, and we will do everything possible to expedite the process. Since the transaction is processed on the payment system side, we need confirmation from the payment system representatives to locate the funds and resolve the issue, which may take some time. We greatly appreciate your understanding and assure you that as soon as the information is verified by the payment system and we receive a response, our support team will inform you promptly via email.
Best regards,
The 1xBet team
-
Pros
- Extensive betting options
- Competitive odds and lines
- Live streaming of events
- Multilingual platform support
- Robust mobile app experience
-
Cons
- Regulatory concerns in some regions
- Reports of delayed payouts
- Customer service inconsistencies
- Limited access in certain countries
Replied
1xbet is a scam
1xbet is one of the worst sites there is, I lost my authentication code, it's been 2 months since I managed to reset my account, they keep asking me for documents that they never take the time to check and they come back to ask for the same documents again and again and this has been going on for two months, I have all the messages saved, if you win a certain amount you will suffer martyrdom to be able to withdraw and via email they will ask you for the same documents over and over again... Scam.
Recommendation: Dont try this
The complaint has been investigated and resolved to the customer's satisfaction.
We sincerely apologize for the inconvenience caused. We strive to ensure that all processes are carried out quickly and easily, but unfortunately, security rules sometimes require more detailed checks, such as when disabling two-factor authentication. In order for us to provide this service, we need clear confirmation that you are the account owner, so we do not mistakenly grant access to third parties.
Please strictly follow all the instructions sent via email and provide all the necessary identity documents and verifications. The more accurately you’ve filled out your details earlier in account, the fewer documents will be required. However, if we have limited information, additional steps may be needed to verify the account holder’s identity. We appreciate your understanding and cooperation.
Best regards,
The 1xBet Team
1xBet sounds like it's giving you the runaround big time. Losing an authentication code shouldn't turn into a two-month ordeal of repetitive document requests. And when it comes to withdrawing your winnings, it seems like they’ve mastered the art of making things as painful as possible. Keeping all those messages saved was a smart move — it’s clear this platform is more about stalling than serving its users.
Very true...
Replied
1xBet - Scammers... I paid 50k and did not credit into my account. Poor payment management system.
I would say 1xbet should shame of their payment system and worst customer support team. I paid 50k and did not credited into my bet account, it's been 3 days. I called almost 30 times to their customer care number [protected] they say our payment department is working hardly and wait for sometime. They never say when money will be credited also, very...
Read full review of 1xBet
Replied
1xBet - 1xbet does fraudulent practices with me
I lost access my account and cannot reset the password because I didn't fill out or link anything in the form, but I did make a deposit. Here I attached detailed screenshot of the deposit and I request you to find the account and link an email address to it so that I can reset the password and log in. Here is my other information regarding the...
Read full review of 1xBet and 1 comment
Replied
1xBet - Withdrawal not credited in my bank account more than 2 months
Dear Players, Alert‼️ 1xbet is a fraud company in India, I have been told by one of the Gaming host. There are many similar cases like mine where their agent has scammed money. I am one of the victim of 1xbet fraud. It has been more than 2months they haven’t credited my withdrawal money. In between I have called so many times to their customer support and...
Replied
30days gone deposit amount still not credited on my 1xbet account.
I am extremely disappointed with 1xbet company. It has been 30 days since I made a deposit and I still have not received my money back. I have contacted customer care numerous times and all they do is give me fake promises and do not follow through with their commitments. This level of incompetence and lack of professionalism is completely unacceptable. I would strongly advise against using this company for any transactions as they cannot be trusted to fulfill their obligations.
Recommendation: Never Use 1xBet. 1xBet is the Scammer Company. You will never receive the money back if your deposit or withdrawal amount is declined for any reason.
I am writing to bring to your attention that I deposited money into 1xbet account my accounts 31 days go, but the amount has not been credited to my account yet. The transaction was processed successfully from my end, and I have checked my bank statement to confirm that the funds have been debited from my account.
For the last 31 days, customer service has been stating things like "checking the payment department." It has been more than 31 days, and you are still checking a single transaction?
During the last 31 days, I have called customer service, and all I have received is a promise that my money will be credited to my account by the evening. When I call again in the evening, your customer care tells me that my money will be credited to my account within the next 24 hours.
Please look into this issue as soon as possible and provide me with an update on the status of my deposit. I would greatly appreciate your prompt attention to this matter and thank you in advance for your assistance.
Please write to complaints@1xpartner.com with details of your situation and also include your player identification details on the platform. We will try to resolve everything as quickly as possible.
Sincerely,
1xbet team
Replied
1xBet - 22days gone withdrawal amount still not credited on my bank account
Hello 1xbet, Myself Karma, I have been scammed by 1xbet agent. I made a withdrawal amount of 1lakh rupees on 13th April 2024, as per 1xbet message withdrawal is successful completed on same day but it is still not credited in my bank account 22days gone. Looks like this is there common trick to scam people. My experience with 1xbet customer support👇 Till...
Replied
Deposit issue
Dear team day before yesterday I deposited 15000 rs from my Paytm . Money debited from my account but not showing in my gaming account , it's been 48 hours still money not credited in my gaming id .it's really disappointing that I am your regular customer still I am facing this issue. Sharing screen shot of payment as well.. please check and resolve it as soon as possible. Its been almost 42 hours no resolution is given to me. No customer support given till now
Name - Rishabh Pundhir
Gaming id -[protected]
Recommendation: This happens to me for the first time playing from last 2 years
The complaint has been investigated and resolved to the customer's satisfaction.
We deeply apologize for the inconvenience caused by the delay. Please be informed that the maximum processing time for deposits is within 7 business days, excluding weekends. The processing duration may vary based on the deposit method utilized.
Furthermore, we kindly urge you to log your request through your player account on the 1xBet platform website if you haven't already done so.
Your patience is highly appreciated, and rest assured, we are available to assist you. We value your continued patronage and hope to see you stay with us.
Best regards,
1xBet Team
Replied
Мой депозит не был возвращен в течение второго года
Hello. My verification began in April 2022, and I received all the documents:
- a photo from my ID card;
- confirmation of payments (cards and statements on them);
- selfies with documents on the background of correspondence and selfies with a code;
- utility bill.
After that, they asked me for a video conference, I turned to the CEG, they told me you would pass verification, we would refund your money. I passed the video conference! But they still don't want to return the money to me and are withholding it! They started requesting all the same documents again, which they had already checked and said that everything was fine! The case is currently being handled by the CEG. They just ignore me in the mail now and don't reply to my messages! This is the second year! How can I not get my personal money back? Return my funds! I don't need your website, I'm not going to play on it! My account [protected]@mail.ru ! I DO NOT RECOMMEND PLAYING ON THIS SITE! LIARS AND THIEVES!
Claimed loss: 6917$
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Have you even read what I have written and what do you answer? CLOWNS! You only know how to answer according to a template without understanding or understanding
We regret that you have a negative impression of our company. When providing our services, we strictly adhere to all the rules of the website that players agree to upon registration, as well as the rules and laws established by regulatory bodies. The verification procedure for large transfers is carried out to ensure the security of these transfers and to prevent violations of rules, such as the use of others' personal data and bank accounts. We understand that this process may not be very pleasant and may take time, but it is mandatory. We hope for your understanding and cooperation to ensure a quick completion of the process and successful withdrawal of your winnings.
Best regards,
1xBet Team
Replied
1xBet - There are no reason to believe account belongs you without then no respond and no ask other clarification
My names Jilacow Alasow Nuur my ID player [protected] I'm 1xbet VIP player account years later I win 1xbet casino jackpot over 100k then department security team ask documents then I send all documents required ask me my my passaport and my national iD card my mobile operator link profile. Then your respond said. There is no believe this account belongs you...
Replied
Deposit rejected by the operator
My id is [protected]
I did a payment of 1000 LKR on 20th April 2023 but after some time I got a notification saying Deposit rejected in the amount of 1000.00 LKR via epayment (Rejected )
I tried to connect customer care by using the online chat and calling facilities, but every time when I call them ended up with giving fake promises saying that the problem will resolve within one hour, but which never happens during the last three days.
I’m contacting them and this is the worst customer service I ever had.
Kindly, someone help me to solve this problem
Okey. Noted
Thank you for reaching out to us.
Currently our support team is reviewing your case. However due to the big amount of applications it can take far more time than usual.
We kindly ask you to give our support team a little bit more time and additionally we are asking to not duplicate your messages since it will lead to a longer response time.
We really appreciate your patience.
Best regards,
Alex, the 1xBet Team
Replied
1xBet - Unpaid Winnings
Hi, my name is Chibueze. Bet ID: [protected]. Normally Ixbet is reliable, but I've been pissed off over the events of the past few days. I've lost a lot of funds playing on this website especially with virtual league bets, but recently went on a winning streak. However, two winning tickets I won in a virtual game has not been paid out till date. Title of game...
Replied
Convenient betting and high-level service at 1xbet
I recently started using 1xBet for sports betting and am pleased with my experience. The platform offers a wide range of betting events, from football to tennis, and even esports matches. I am particularly pleased with the live betting options, which make the process even more exciting.
The 1xBet app is functional and easy to use. It allows you to quickly find the matches you are interested in, place bets, and track their status in real time. Additionally, 1xBet offers very competitive odds, making potential winnings even more attractive.
The customer support at 1xBet is courteous and responsive. They promptly helped me resolve an issue with withdrawing funds, which increased my trust in the platform.
I recommend 1xBet to anyone looking for a reliable and convenient service for sports betting. Here you will find good odds, a wide selection of events, and quality service.
The complaint has been investigated and resolved to the customer's satisfaction.
We truly appreciate warm words and positive feedback that you have posted about betting company! It is essential for us to receive proofs that our players are fully satisfied with their experience here.
Please do not hesitate contacting us in case of any questions or if you need further information about our processes. If there's anything we can do to enhance your experience further, please let us know. We wish you luck and successful bets!
Best regards,
1xBet Customer Support Team
Replied
There are no reason to believe account belongs you without reasons.
My names Jilacow Alasow Nuur my ID player [protected] I'm 1xbet VIP player account years later I win 1xbet casino jackpot over 100k then department security team ask documents then I send all documents required ask me my my passaport and my national iD card my mobile operator link profile. Then your respond said. There is no believe this account belongs you. Really I wonder your respond because 1xbet player name and my passport full name is same only not same D.O.B and P.O.B which mistakly eror quiqly regstred when profile fill fields but my full name and other datails is same passaport also accounts gaming connect my phone number also my Gmail . When I try to proof my account belongs me not respond and never responed 15 February untill now my complaint. See attachment proof.
My deposit and withdraw to confirm I am owner this account. See attachment proof
Dear 1xbet team, I wondered our department security team respond a player account that team is voilated player accounts even not respond 15 feb 2024 it's disgusting service. Even not tell another way to solve this problem such payment transactions or mobile operator etc that already i was provided to you with all required information. But not even send 15 feb untill now single messege this platform don't hav active employee Stop ingoring my complaint security department
The complaint has been investigated and resolved to the customer's satisfaction.
To assist in resolving this matter, we kindly request that you provide us with the necessary documents or evidence via email, supporting the validation of your account ownership. Your cooperation in this regard will greatly aid us in completing the verification process successfully.
Should you have any queries or require further clarification, please do not hesitate to contact us via email. We are committed to ensuring a smooth resolution to this issue.
Thank you for your understanding and cooperation.
Best regards,
Alex, the 1xBet Team
I hope this message finds you well.
We have conducted a thorough review of the information provided regarding the ownership of your account. Currently, we do not have sufficient reasons to ascertain you as the owner of the account.
The details provided in the form do not align with the information in the confirmation documents we've received.
We understand the importance of account security and strive to ensure the accuracy of account ownership details. If there are any issues or additional information you would like to share to verify ownership, please feel free to reach out to us.
Thank you for your understanding and cooperation in this matter.
Best regards,
Alex, the 1xBet Team
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
My email jilacownuuralasow@gmail.com
Replied
late deposit
@1xBetIndia I was using 1x since a year ago and loss around 50 k but never got any dalay or something in topup from the staff side but recently I got the nerves of odds and started earning from ix bet after withdraw such winning amount ,I made topup of RS 2900 on Monday but the amount isn't credited yet into my account I had made many attempts to approach the staff for my payment approval but all of them are saying [censored]s and don't have manners how to talk , I had already sent the screenshots and bank statement everything thing they asked about but still they are making chaos for me . Should I coll them fraud .
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Your gaming ID:
2. Date and time of the transaction:
3. Amount of the transaction:
4.Payment system, that was used:
5. Screenshot of the transaction:
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Replied
Please help me to solve this problem. Let them solve the problem in a short time
you are fairer. Please alert them to my problem. I can't get my money.
I only bet on football games
They don't give my money
My contact email: [protected]@1xbet-team.com
[protected]@1xbet-team.com
account in usd
Hello. I am a citizen of Azerbaijan. My name is Rauf Ismayilov, son of Gudrat. I have been a member of the betting site "1Xbet" since 2015. My withdrawal is closed from March 31, 2024. They asked me to send my passport by mail. I sent my passport, correspondence and a selfie with myself. I then posted videos and pictures of my investments and withdrawals. Later, I sent them my kashelock accounts. then I sent them all the electricity and water bills of the house I registered. Then I sent them my driver's license document. They accept all the document emails I send and don't wait. i want to withdraw $720 now but i still have problem with withdrawal.
Please help me to solve this problem. Let them solve the problem in a short time
Account number id: 5709595
Withdraw funds from the account: account783907503 in usd
Their email: [protected]@1xbet-team.com
[protected]@1xbet-team.com
always
Recommendation: always
The complaint has been investigated and resolved to the customer's satisfaction.
We hope this message finds you well.
We've reached out to our security team regarding your inquiry. We wanted to inform you that the information concerning your verification has been sent for verification purposes. Once our support team receive the response, they will promptly update you on the status of your query.
Our team endeavors to expedite the verification process and reach a decision as swiftly as possible. Your patience is greatly appreciated. Rest assured, as soon as we have the necessary details, we will inform you promptly.
Thank you for your understanding and adherence to our security protocols. Should you require any further assistance or have additional questions, please feel free to reach out to us.
Best regards,
Alex | The 1xBet Team
Replied
The money has been deducted from my bank account, but it’s not reflecting in my 1XBET account yet?
The money has been deducted from my bank account, but it’s not reflecting in my 1XBET account yet?
[censored]ing
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Your gaming ID:
2. Date and time of the transaction:
3. Amount of the transaction:
4.Payment system, that was used:
5. Screenshot of the transaction:
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Replied
I was scammed by 1xbet cash agent and my complaint was ignored
Withdraw
Hello, I made a withdrawal from 1xbet cash agent on 29 Jan 2024 but I still didn't recive my withdrawal amount in my wallet. I did mail to support and talked with operators but I have to face very rudely. I am attaching transaction id and cash agent id here.
It's a scam, I didn't get withdrawal amount from 1XBET cash agent. Jan 29, 2024 I was trying to deposit fund through APP but it was exceed for many times, then I went through a telegram there is a agent with whom I was doing deposit before for approx. 5/6 times before. I deposited through him and ask for withdraw then he gave me same POS id as before. I transferred and give him a code then he told me to wait for a while and escaped. After while he didn't reply and blocked me.
Then i registered my complaint through live support, emails and here too but my complaint was totally ignored. This whole company is a fraud and scam.
Recommendation: Don't use this Betting company.
The complaint has been investigated and resolved to the customer's satisfaction.
I hope this message finds you well.
We value your feedback, and we wanted to inquire whether your case has been resolved satisfactorily.
Your feedback is greatly appreciated, and we are committed to ensuring a positive experience for you.
We look forward to hearing from you.
Best regards,
Alex, the 1xBet Team
Thank you for reaching out to us. To assist you better and review your situation thoroughly, could you please provide us with your player ID, support team's email you have contacted and a screenshot of your request?
Your cooperation in providing these details would be greatly appreciated.
Looking forward to your response.
Best regards,
Alex, the 1xBet Team
Bro this all are bots. They are looting money.. Please aware. The same happened to me
1xBet Complaints 1294
Replied
Change results
Betslip: [protected]
I saw volleyball match on application and i bet on it the last score was 23- 19 for team number one and i was bet on team number one the bet was on set number 3 suddenly i found the application changed score to be 19 -23 so its mean team number 2 will win mean make me from win to lose its not my fault so i contacted with customer service and they like always speaking rude and ignore and spam like robots , the problem this thing happen before but it was live match on screen and they make refund for me and said its employer fault because i won but this time they refused to make refund or make me won so i recommend you guys dont use this application they are band of scammers with wrost customer service in our planet after bet for 2 years active everyday i decided to exit from this scammer website and searching for trusted website so i dont recommend everyone with 1xbet and if you have another application i can trust on please let me know
In accordance with fair settlement rules, in the event that there was an obvious error in our odds, such bet will be settled in accordance with the final result at the current odds corresponding to the given market (rule 2.19).
We hope for your understanding, since all settlement actions are strictly subject to the rules that players accept when registering on the site. In addition, to obtain detailed information about the status of any of the bets, you can always contact our support team. We are always ready to help you.
Sincerely,
1xBet team
Replied
The money did not arrive on the bank card
My 1 xbet account is [protected].1xbet1xbet has not paid the winnings. The amount of damage is 12105 rubles that were not credited to the bank card. On October 27, I decided to withdraw my money, and the transfer was approved at my request. But the money was not credited to the card I indicated.I have all the evidence: I have saved the bank statement and all the screenshots. The support service is not responding. My complaint has not been resolved after 2 days.
Claimed loss: 12105 rubles
Desired outcome: To get 1xbet to refund my money
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
The money was not credited to the bank card
My account is [protected]. On October 27, I withdrew money from the bookmaker's office for a total amount of 12105 rubles. The bookmaker approved the withdrawal of funds, but the money was not transferred to a bank card. I can confirm this with a bank statement, a screenshot. The support service is not responding. My money was stolen.
@Elistinec . Telegram
+[protected]. Telegram
This complaint has been resolved automatically due to user's inactivity.
We sincerely apologize for the delay in withdrawal of funds. In most cases, this process takes no more than an hour, but in rare cases, due to the high workload of the payment system or bank, it can take several days. And if there is a technical problem on the side of the payment system, then this can take much longer.
To resolve your problem faster, we recommend that you contact our support team through your personal account on the 1xBet website or through our mobile application. Please provide all necessary details about your withdrawal request so that we can resolve your issue promptly.
We appreciate your patience and are ready to provide all necessary assistance. Thank you for choosing us.
Sincerely,
1xBet Team
Replied
Withdrawal from 1xbet
My ticket ID is #[protected] and 1xbet account is [protected]
Issue happened almost a month ago. I have submitted bank statement. Called and emailed over 15 times. Still I have not received 5000rs withdrawal I made. 1xbet website shows the withdrawal as completed but I have not received this amount in my bank account.
They have not been helping me and just providing copy paste responses. I hope someone can help me with getting my 5000rs money from 1xbet scammers.
Claimed loss: 5000 INR
Desired outcome: Getting the withdrawal processed to my bank account or the withdrawal amount added back to my 1xbet account.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
I have been emailing you customer support and they are useless. I have called them and they usually disconnect the call without helping. I even emailed complaints@1xpartner.com for many many times. No one is helping me.
By the way, I have already contacted complaints@1xpartner.com and they have not helped me atall. Overall, I tried everything and everyone within 1xbet for help and even after 33 days now, no one is helping. All your team says is "we are working on it" . Extremely terrible experience. Absolutely pathetic. Scrabbling and wasting my time.
I have contacted your support through the website on live chat, email support and over the phone as well for the past 33 days for getting my withdrawal processed, however it is still not done and all I get is the response we are working on it.
I have not received the money for 27.09.2024 22:28 Request №[protected] to withdraw funds in the amount of 5000.
I have already shared my bank statement multiple times on the ticket number #[protected].
Please let me know if you want any other information from my end, I am happy to hear that you can expedite the process.
My 1xbet account number is [protected].
Not even able to get support from 1xbet. Just Terrible.
My ticket ID is #[protected] and 1xbet account is [protected]
Issue happened almost a month ago. I have submitted bank statement. Called and emailed over 15 times. Still I have not received 5000rs withdrawal I made. 1xbet website shows the withdrawal as completed but I have not received this amount in my bank account.
They have not been helping me and just providing copy paste responses. The only reply I get from 1xbet customer care is this - We have already raised your issue to our concerned team, and they are working on it.
They are basically stalling and cheating me out of RS.5000. I want the amount in my bank or amount need to be back in 1xbet account. However, no one is helping and customer care is useless. I am almost giving up hope and all I am going to create youtube video and facebook reviews about this now. 1xbet is clearly not willing to help.
We sincerely regret the delay in withdrawal of funds. Usually the process takes no more than an hour, but depending on the workload of the payment system or bank, it can take up to several days.
We recommend contacting support through your personal account on the 1xbet platform website or through the application, if you have not already done so. Please provide all details about your withdrawal request so that we can expedite the process.
We appreciate your patience and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
Is 1xBet Legit?
1xBet earns a trustworthiness rating of 47%
Double-checking is the best solution in this case.
1xBet protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
However ComplaintsBoard has detected that:
- 1xBet has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
- A long registered date for 1xbet.com can be seen as a positive aspect for 1xBet as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
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- 1xbet.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
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- Adult content may be available on 1xbet.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
Replied
Deposit amount not received my gaming I'd
Sir maine keshav madhav UPI I'd [protected]@cbin ke account account mein ₹1500 diposit Kiya date 21 sep.24 time 7.45 pm. per utr nom.[protected] maine paytm ke dwara ₹1500 diposit Kiya tha lekin amount Aaj Tak meri gaming I'd me credit nahi hua hai aur jab bi call kerta hoon castmar care toh boh bolte hai apna Bank statement pdf me send kero sir pahle toh aisa nahi hota ager apko jish din date ka amount apko diposit hua toh aap maine aadmi ka ush din ka amount check kare ki amount credit hua hai ki nhai
Claimed loss: 1500 ₹
Desired outcome: Please refund my amount my gaming I'd
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Sir maine RP traders UPI ID [protected]@cnrb time 10.41 am.date 22 sep.24 UTR nom.[protected] hai maine paytm ke dwara diposit ₹1100 diposit Kiya tha lekin amount abi Tak account mein credit nahi hua hai please check kare my refund in my gaming I'd [protected] me credit kerne ka kasht kare pleas sir Aaj kite din ho gaye hai lekin amount abi Tak meri gaming mei credit nahi hua hai please check kare
This complaint has been resolved automatically due to user's inactivity.
As we can see, you have already submitted a similar complaint, where we have just provided you with information regarding the resolution of the issue. Please follow the same steps for this complaint, and we will review both of your deposits together. Thank you very much for your understanding and cooperation.
Best regards,
The 1xBet Team
We apologize for the inconvenience you are experiencing with your deposit. Please rest assured that we take such matters seriously and are committed to resolving them promptly.
To assist you further, could you please provide us with your player ID and any additional details about the transaction? This information will help us investigate the issue and ensure that your deposit is credited to your account as soon as possible.
Please contact us at complaints@1xpartner.com with the requested information, including any screenshots that may help explain the problem. Our team will do everything possible to resolve this matter for you.
Thank you for your patience and understanding.
Best regards,
Thw 1xBet Team
Replied
Deposit not credited even after 21 days.
On 6/09/2024 i was trying to deposit 3700 Indian rupees using UPI fast method.
However i made a mistake of entering the amount as 3500 on the website form but transferred 3700 rupees. I contacted the support team and provided them the screenshot of the transaction informed them about the issue. At first they told me to wait for a couple of hours. Every time contacted they told to contact back after 6 hours for 2 days. Then on 3rd day they asked me to wait for 14 days and that the bank will refund the amount to me for a transaction which was successful on phonepe which was sent 1xbet merchant. Its been 21 days now i have not still received either the deposit on the gaming account or the refund which the customer representative told me. I have been using 1x for so many years but never expected them to deal with this like this.
My email [protected]@gmail.com
Kindly resolve this i have been a loyal customer from so long.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
If our calculations are correct, this period ends today, so we hope you have already received your funds back. If not, please wait until tomorrow for the specified period to expire and contact our support team again at info-ind@1xbet-team.com, providing your account statement from the time of the transfer until now, where it is clear that the funds have not been returned, so we can forward your request for further resolution with the payment system.
Thank you very much for your patience and cooperation.
Best regards,
The 1xBet Team
Replied
Deposit scammers
Very bad they stole my deposit and using operators (worker to steal customer) I made payment via Vodafone cash Egypt in application and after sent money the worker calle in whats app because deposit method between numbers and he told me I will not accept your payment because you don't charge from me with ID and using application deposit I reported to email...
Read full review of 1xBet and 1 comment
Replied
Agent closed
1xbet is a scam company without any reason they closed my agent.My casdesk id is-1274901.In my agent i have 13,00,000৳ bdt.They didn’t' back my fund.Really they are scam huge fund from player and agent.Please i want to solve my problem and get back my full fund.In 16/09/24 they closed my agent.I am a one kind of service provider.I sell their fund and i get some Commission. Now they scam my invested fund.Why they are closing my agent.Because of i'm a service provider,they can not closed my agent.Now i want to solve my problem and back my full fund.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
I am an agent sir why should my agent have problem? If problem is with player account. I am not at fault. Sir please give me the opportunity to withdraw the funds from my agent.
I haven't found a solution yet.
I can not get any solution from your company .Please solve my problem and back my fund
Sir, I support my players with agents from you. I was doing good business till 1 month. And I was making good prepayments to you. But suddenly without any reason my agent closed your security team. At that time my 13,00,000 Tk. It was BDT. Sir, I am investing my money in your service and supporting my players. It does not mean that my agent is closed. My agent details are given below : Chittagong - Rashel Bdt House
login: moh9madra
password:
cashdesk: 1274901
Please unblock my agency and give me chance to do business. Else give my fund back.I already mailed you
Sir, I support my players with agents from you. I was doing good business till 1 month. And I was making good prepayments to you. But suddenly without any reason my agent closed your security team. At that time my 13,00,000 Tk. It was BDT. Sir, I am investing my money in your service and supporting my players. It does not mean that my agent is closed. My agent details are given below : Chittagong - Rashel Bdt House
login: moh9madra
password:
cashdesk: 1274901
Please unblock my agency and give me chance to do business. Else give my fund back.
Unfortunately, the security service does not impose restrictions without reason, but only if the results of the security check confirm any illegal actions on the part of players, partners and agents, and unfortunately in this case we cannot influence their final decision in any way, since the safety of our entire gaming community is above all else. In this case, you can only contact the same security department contacts from which you received the last answer with the decision to block the account if you have any questions that you want to discuss with them as the persons responsible for this decision.
Best regards,
Alex, 1xBet Team
Thank you for bringing these concerns to our attention.
Please rest assured that we take your feedback seriously and strive to provide the best possible service to our customers.
If you could kindly provide us with more details about your specific situation to email: complaints@1xpartner.com, we would be more than happy to investigate and assist you further. Our goal is to ensure that you have a positive experience with us.
We appreciate your patience and understanding, and we are here to help resolve any issues you may have encountered.
Best regards,
Alex, 1xBet Team
Replied
Very bad customer support
I am writing this review as a warning to others after having a terrible experience with 1xbet. I have been a loyal customer, but their customer support team has been completely useless. I made a deposit on August 2nd, 2024 (Account: [protected], UTR: [protected]), but the money never showed up in my account. And to make matters worse, I didn't even get a...
Replied
If the company allow me to make withdrawal and unblock the account I would be happy.
First time I used 1x bet and the account ID is [protected]. When I won around $4000, it asked my verification, well it wasn't an issue. They asked my id card - I provided They asked selfie with id - I provided They asked video proof from our identity server I provided - (minimum 10 times) They said I provided fake or edited video, I can prove all the...
Read full review of 1xBet and 1 comment
Replied
Deactivated/banned account
Hello My Gaming ID: [protected] I am a regular bettor on 1xbet. Althrough I am a regular bettor but my living expense depends on from other sources. My financial support comes from my salary and I maintain a strict policy to not use excess of my fund for betting. From the date of creation of my account to till now I have maintained this. But on July 6th 2024...
Read full review of 1xBet and 1 comment
Replied
Deposit issue
Dear Team, I am writing to bring your attention to a deposit issue I encountered on August 21st at 6:30 PM Indian Standard Time. I used the PhonePe number provided by Paykassma Provider for this transaction. Unfortunately, as of today, the amount has not been credited to the recipient. Despite sending emails and making phone calls, I have received no...
Replied
Incorrect outcome
Dear sir/ Madam, My name is UMESH, My Account ID : [protected] and My 1X Betslip ID : [protected]. In the above Bet slip I has placed Bet on Top Wicket taker on Hundred men's cricket On Tymal Mills , But due to some other issue it is now Showing Chris Jordan. You can see the date of placing Bet 18/08/2024 , you can track the Odds on that day also. I place...
Replied
Diposit amount not received my gaming I'd
Sir maine fashion G UPI ID [protected]@psbpay ke account mein Paytm ke dwara ₹1700 diposit Kiya tha date 12/8/24 time 1.19 pm per lekin amount abi Tak account mein credit nahi hua hai sir mere account se paise bi kat gai aur gaming I'd me credit nahi hua amount sir baar baar yahi ho raha please check kare maine paytm ke dwara payment diposit Kiya UTR nom.[protected]
Claimed loss: ₹1700
Desired outcome: Refund amount my gaming I'd [protected]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
To assist us in addressing your concern more effectively, we kindly recommend that you contact our support team through your account on the 1xbet website or mobile app, if you have not already done so. When reaching out, please ensure you provide all relevant details pertaining to your payment. This information will significantly expedite the investigation and resolution process.
Your patience and understanding during this time are greatly appreciated. We are committed to providing you with the highest level of support and ensuring your experience with 1xbet remains seamless and enjoyable. Thank you for your continued trust and loyalty.
With warmest regards,
The 1xbet Team
Replied
Rs. 18000 deposited through imps new method successfully but amount not credited to my 1xbet account.
Rs. 18000 deposited through IMPS method on 25th July'24 and on the same day it was credited to Beneficiaries account which was provided by 1xbet India. It was an technical error where transaction was failed and that's the reason I was not having transaction successful screenshot but as I checked with my bank it was successfully credited to Beneficiarie...
Read full review of 1xBet and 2 comments
Replied
Deposit not credited to my gaming account
I have deposited 10000 Rs on 31/07/2024 and it is not still credited.
After a week they asked for my bank statement and i submitted that too and even after that it not resolved yet.
I tried calling Customer support many times and the answer is same "The payment department is working on it".
I have been using this app for more than a year and now i feel like i am scammed.
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
To assist you more effectively, we kindly recommend that you reach out to our support team through your account on the 1xbet website or via our mobile app, if you have not already done so. When contacting support, please ensure that you provide all the necessary details of your payment. This will enable us to investigate and resolve the matter with greater speed and efficiency.
Your patience and loyalty are highly valued, and we are fully committed to assisting you. We are here to ensure that your experience with 1xbet remains smooth and satisfactory. Thank you for placing your trust in us and continuing to stay with us.
With our best regards,
The 1xbet Team
You’ve certainly shown some serious patience here—could’ve been worse if you hadn’t kept all your records in order. After a year of using the app, this experience must be a real eye-opener. Hopefully, the payment department gets its act together before you need to start thinking about where that money really went.
Replied
Repeatedly deposit issue. 5500
I have deposited 5500 INR on 2 August at 11:08 PM. It's showed successful. But amount didn't credit into my wallet. Talked with customer care agent he said " aapki request corresponding ko bheji ja chuki hai" and from that day till now they are saying same " aapki request corresponding ko bheji ja chuki hai". I am so fed up. Kindly resolve my issue. And add my money into my wallet or refund. Thank you.
Claimed loss: 5500
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.
We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.
We appreciate your patience and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
Replied
Wrong bet settled
Hi Im mohit bhalothia, player id - [protected] I placed a bet on 1xbet football Nigeria community cup Diadem Stallion vs Royalty with the odds of 1.35 under 2 goals in 1st half I was also watching the match on youtube and it was clearly 1-0 after complete the 1st half and i was winning this bet but suddenly the score change to 2-0 without any goal which i...
Replied
Deposit issue
VERY URGENT:- Regarding Player I'd [protected] Since 25 July 2024, approximately 9 days have passed. I have been in contact with the 1xBet chats department and email department several times through the chat portal, but they have been saying the same thing repeatedly since 25 July, that you should wait for 2 hours. It feels like I am talking to a bot. I...
Read full review of 1xBet
Replied
1xbet Worst deposit issues
Hello people It's been 26 days my deposit didn't reflected in my account The email people just say processing after 22 email on 5 days later again 17 days We are sorry for the delay, it's been processing And I complained to the complaints team They didn't even respond till today (26 days) And these people suggest to that non sense email-who doesn't respond...
Read full review of 1xBet and 1 comment
Replied
Account verification for withdrawal
Hello Sir. Country: Bangladesh Name: Mehdi Hasan Payment system: Webmoney I have 7912 USD It was requested for verify account. .Then they start their basic verification. I trust them and I do all the things what they ask. I send asking documents to Ukraine twice. After I joined video conference. Then 1xbet ask several questions on website. I submitted...
Read full review of 1xBetAbout 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
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1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
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1xBet social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 20, 2024
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