1xBet’s earns a 4.5-star rating from 1327 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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Deposit not credited issue
Gaming id [protected]
Amount 300rs
Deposit not credited
I'm providing the screenshots of the payment
There is no response from your side... I have trying allday
Claimed loss: 300
Desired outcome: 300
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Sir they are saying that the transaction has been completed but didn't recieved it
I have made two deposits but I received only one I have tried every possible way no one is helping me
My gaming id is [protected]
I'm uploading both payments
Deposit got rejected but money was deducted from bank
Hello sir, Today morning I've deposited ₹2000 in my 1x bet account number [protected] today at 6:53am on your upi id: [protected]@yespay and the transaction was successfully made also money got debited from my account but it was rejected by the operator. Please help me as soon as possible
Claimed loss: ₹2000
Desired outcome: Money is still not received in my 1x bet account or my bank account
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Deposit Rejected And Amount Debited!
I have deposit 4000 and 2000 inr on 8th june 2024 , I even talked to there customer care they told I will receive the deposit after resolving and gave them necessary document and utr and in morning I am seeing my deposit rejected by operator! And most of the time no operators are available!
Attaching necessary documents below.
1xbet User Id : [protected]
Please do needful
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This complaint has been resolved automatically due to user's inactivity.
1xbet promotions
Hai
Do 1xbet genuine give the promotions?
There is section called PROMO POINTS
According to deposits & play every 24 hours or so we can request but after so many never seen any promo points are rewarded after so much deposits & betting
When I check with support team
They yelled and hung up badly
Is it fair or not to ask about promotions!
what is this atrocity?
And
DO THEY REALLY HAVE ACTIVE PROMOTIONS
All they are fake?
Jackpots, draws etc!?
Of course, I aware of the terms & conditions, I m not newbie mate...
I've been playing in 1xbet from long time
Never seen anything welcoming promotions
My I'd [protected]
And without me acknowledging, it's been showing as resolved
Seriously guys !
Deposits not received.
19/5/2024 5.30PM GMT+8
Made a deposit amounting of RM 340 but 1xbet show me fail, but money was deducted from my bank as well. Ask the live chat, they ask me to wait 6 hours, after 6 hours they ask me to wait for update again. Seems like and endless waiting. Not sure are they scamming or what but only keep on asking me to wait. Being waiting for whole day. I don't think an instant deposit take up to more than 1 day to proceed.
Desired outcome: Please proceed my deposit or refund.
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This complaint has been resolved automatically due to user's inactivity.
Withdrawal issue from 27th April
Hi Team,
My account number is [protected]. I made a withdrawal of amount 3000 on 27th April. After few mins I got the confirmation of the withdrawal but I haven't received the money into my bank account. Please find the screenshot of the withdrawal.
I already provided my bank statement over email multiple times but still I haven't received my withdrawal.
DISAPPOINTED WITH YOUR SERVICES.
Thanks
Dilwar Singh
Claimed loss: 3000
Desired outcome: 3000
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This complaint has been resolved automatically due to user's inactivity.
Deposit has not been credited for 24 and bank account has already credited the money
My name is banjop.. I have deposited ₹ 500 money on 23-april -2024 to 1xbet through qr code google pay facilities provided by the 1xbet team, my money has already been credited from bank account.. But my money has not been deposited in my 1xbet account... I am very frustrated as the 1xbet help team did not give any answer if my money will be deposited or what.. I have send more than 8 mail.. But there reply is they solve by there specialists.. But it already 3 week my issue has not been solve and my money was not credited.. I want to request to please resolve this... I have been so much frustrated since I cannot bet
Claimed loss: 3 week of no betting please resolve fast and deposit my 500 in my 1xbet account
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This complaint has been resolved automatically due to user's inactivity.
Deposit not credited since many days
My game id is [protected]
UTR reference no is - [protected]
Date 11 may time- 8:21 pm
reciever I'd-
[protected]@indianbk
my UPI I'd- [protected]@kotak
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This complaint has been resolved automatically due to user's inactivity.
Deposit not credited on 1x account
Transaction Details
Reference ID: [protected]
Bulk Payment Reference Number: 0
Transaction Type: Within PNB Payment
From Account: [protected]
Transaction Date:(dd-MM-yyyy): 09-05-2024
Time - 13:58:06
To Account: NAVJOT TRADERS
Beneficiary Account No: [protected]
Beneficiary Bank Name: PUNJAB NATIONAL BANK
Beneficiary Branch Name: PUNJAB NATIONAL BANK
IFSC Code: PUNB0015300
Transaction Amount: INR 1,00,000.00
Remark: 35a4f90*
Next Authorizer: No More Approval Required
Transaction Status: Success
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
If this transaction was made in error or without your consent, it's crucial to contact your bank immediately and report the issue. Provide them with all the transaction details and ask them to investigate. If this was a payment to 1XBet that you want to dispute or clarify, get in touch with their customer support and explain the situation, referencing the transaction details. Keep all related documentation and correspondence for your records. Taking quick action can help in resolving any misunderstandings or errors.
Deposit not credited
They are doing this again and again payment deducted but they are not credited in my game account facing it again no refund has been. Issued.. I made two payments mailed them talk to customer care nothing happen
My game id is [protected]
UTR reference no is - 1. [protected]
2. [protected]
Date 11 may time- 8:21 pm
Date of second 13 may time - 9:15pm
reciever I'd-
1. [protected]@indianbk
2. [protected]@mahb
my UPI I'd- [protected]@kotak
Claimed loss: 600
Desired outcome: 600
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Honestly, I would keep pushing customer support with all your payment details and screenshots. It might be effective to reach out to them on social media for a faster response. If you still get no help, consider contacting your bank to dispute the charges. Sharing your experience on forums or review sites can also help put pressure on them.
Payment of 50000 rs not deposited in batting account
Sir I deposit amount of 50000 rs on 21st april 2024 via bank transfer new method to mamta enterprise... Amount deducted from my bank account... But not credited in my batting account... After many emails and hotline calls... Only one reply regular.. Our specialists are working on issue.. Plz wait... Sir what I can do... Where I can report this issue... Plz solve it.. Account i'd...[protected]
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Very bad experience with 1x bet...50000 rs scammed with me
This complaint has been resolved automatically due to user's inactivity.
Immediately contact your bank to report the issue and see if they can assist with reversing the transaction or provide guidance on next steps. Continue to follow up with 1XBet customer support regularly, and document all your communications. If the issue remains unresolved, consider seeking help from a legal advisor familiar with online transactions. Additionally, sharing your experience on forums and social media might help get the company's attention and expedite a resolution.
They are not replying there as well I tried every possible way.. talked to executives
Same problem I'm facing by fast QR method
Depot rejected
Deposit has been rejected and money cut from my account and it will not credited to my account I have raised many complent but they not responded my 1xbet id [protected] on 10 may I have deposited in 1x bet it has been rejected after that iam asking call centre team to do cask back but they telling it time till now they not responded properly
Claimed loss: 4000
Desired outcome: Please refund my money
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This complaint has been resolved automatically due to user's inactivity.
Deposit problem
My game id is [protected]
UTR reference no is - [protected]
Date 11 may time- 8:21 pm
reciever I'd-
[protected]@indianbk
my UPI I'd- [protected]@kotak
I made payment through bank UPI can't take screenshot
I have trying since two days but their customer care service answer is just only .. we are processing your request I haven't received my deposit yet ... So pathetic customer service..
Claimed loss: 300
Desired outcome: 300
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Hey, since you’re facing issues with your deposit and customer service isn’t helping, you should escalate the issue within 1XBet. Try reaching out to them again, possibly through a different communication channel like their official email or social media, where they might respond more promptly to public queries. Provide all the transaction details every time you contact them to avoid any confusion. If there's still no resolution, consider contacting your bank to see if they can provide any insights or assistance with the UPI transaction. Keep all records of your communications with 1XBet and the bank for reference.
I tried every possible way to get my money back
Deposit not received
I use 1xbetb.
I deposit 300 rupee in my 1xtbit account and still my account is showing 0 balance.
I tried to contact customer support but they are not helping me.
Here's is details of the payment proof.
UPI transaction ID - [protected]
To: NESHNAL DAS [protected]@ybl
From: ISHAN SHANKAR TRIPATHI (Punjab National Bank)
My UPI I'd - [protected]@okicici
Google transaction ID - CICAgPCwusiWUg
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Hey, since you're having trouble with your deposit not showing up in your 1XBet account and customer support hasn’t been helpful, you should follow up with a more detailed inquiry. Send them an email with all the transaction details including the UPI transaction ID, Google transaction ID, and screenshots of your payment proof if possible. Clearly explain the issue and ask for a thorough review. If this doesn't resolve the issue, consider reaching out through their social media platforms to get a faster response. Keep all records of your communications with them as this can be helpful if further actions are needed.
Deposit problem again and again
I have deposited 300rs but didn't received it yet
My game id is [protected]
UTR reference no is - [protected]
Date 11 may time - 8:21 pm
reciever I'd-
[protected]@indianbk
my UPI I'd - [protected]@kotak
I made payment through bank UPI can't take screenshot
I told customer care but they want screenshot.. otherwise they will not help me.. I am providing every detail so what's the problem... If your system is at fault.. what's my mistake... I made this payment using kotak bank UPI I doesn't let me screenshot the transaction
Claimed loss: 300
Desired outcome: 300
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Time 9:26am date 11 may I made a deposit to UPI I'd reciever I'd - masecommerce295154@indianbk
But it is not credited
My gaming id is [protected]
And the UTR reference number is [protected]
No response from 1xbet team no call no message reply no email reply
My UPI was muskankhatana@kotak
This complaint has been resolved automatically due to user's inactivity.
Contact your bank and request a transaction statement that shows the transfer to 1XBet. This statement can serve as proof of payment if your UPI app doesn't allow screenshots. Once you have the statement, provide it to 1XBet customer care to help resolve the issue. If this doesn't work, escalate the matter within their customer service hierarchy to get the attention it needs.
Deposit amount not received my gaming I'd
Sir maine javed scrap matarials UPI I'd [protected]@sbi account me ₹1050 diposit Kiya date 26/4/24 time 11.23 am.lekin amount abi tak meri gaming I'd me diposit nahi hua hai maine paytm ke dwara payment diposit Kiya tha please check kare sir ab Tak amount abi Tak account mein credit nahi hai please check kare mygaming I'd [protected] please check kare
Claimed loss: ₹1050
Desired outcome: Please refund my amount to my gaming I'd
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This complaint has been resolved automatically due to user's inactivity.
Code de confirmation de numéro non reçu
depuis un moments j'essai de me connecter a mon compte via un nouvel appareil mais je rencontre des complication juste après le moment ou j'entre les chiffres manquant de mon numéro y a un code de confirmation que je suis sensée recevoir via mon numéros histoire de confirmé que je suis bien le propriétaire du compte mais ce code n'arrive pas pourtant ca spécifie que le code a été envoyé mais rien n'arrive depuis voila mon soucis svp agrée ma demandes merci
Desired outcome: trouvé moi une solution urgemment
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This complaint has been resolved automatically due to user's inactivity.
Account not credited yet
Dear sir,
I have transferred an amount of Rs 48000 to [protected]@indus (Rizwan alam) dated 02.05.2024 at 7:29 PM. The deposit request was not made to him as page got refreshed.
I have made a deposit request several times.
Its been more than 5 days, i have not received money in my 1xbet account. Instead of several mails and chats with customer executives no step has been taken till yet. I have provided all the details and screenshots.
This is really frustrating and pathetic. Kindly look into the matter and resolve the issue at earliest.
The details of the transaction are as follows
Name of beneficiary: Rizwan alam
Upi id: [protected]@indus
Date and time: 02.05.2024 at 7:29PM
Utr no. [protected]
Remitters id: [protected]@ybl
Kindly credit the amount at the earliest.
Regards
1xbet user id: [protected]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Hey, it sounds like you're dealing with a frustrating situation with 1Xbet. Since customer service hasn’t been responsive, consider escalating the issue by reaching out to a higher level of management via their contact form or email, if available. Make sure to include all transaction details, screenshots, and previous communications each time you reach out. Additionally, you could look into contacting the payment service you used (UPI in this case) to report the transaction issue and see if they can offer any assistance or reverse the transaction. Keep all records and continue following up regularly until the issue is resolved.
Deposit Amount Not Received in 1xbet Account
I deposited 20000 INR in my 1xbet account on 20th April 2024 but no amount was credited to my account. I checked with 1xbet support team by submitting all relevant documents but till today no reply from them.
Why 1xbet support takes longer time to respond and solve customer's problems?
17 days now, no reply and no solution, what are you thinking 1xbet team?
Kindly find payment with this information :
1. Reference Number (IMPS, RRN, UPI, UTR):
Transaction ID : [protected]
2. Amount: 20000
3. Account Holders Name: RC Enterprise
4. Time & Date : 07:47 PM, 20th April 2024
5. Gaming ID: [protected]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Deposit rejected by the operator
I did a payment of INR 50000 on 03.05.2024 but after some time I got a notification saying Deposit rejected in the amount of INR 50000 via epayment (Rejected)
I tried to connect customer care by using the online chat and calling facilities, but every time when I call them ended up with giving fake promises saying that the problem will resolve within one hour, but which never happens during the last three days.
I’m contacting them and this is the worst customer service I ever had.
Kindly, someone help me to solve this problem
Claimed loss: INR 50000
Desired outcome: Please Refund Or add my money to 1x Bet Account
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Not Solved my Problem
Waiting for your response sir🙏🙏🙏🙏
Please solved my problem
Thank you🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
Dear sir
Good evening
My problem Not yet solved it's more than 1 Month 3 Days
Already I have sent all proof of documents but not yet solved problem
Please do needful
Thank you
Hello sir
My problem not yet solved yet please do needful for us
Thank you🙏🙏🙏
This complaint has been resolved automatically due to user's inactivity.
1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
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1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 19, 2024
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