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1xBet review: Deposit not received 1

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4:22 pm EST
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I deposite in my account with upi fast, but amount not credited, after 3 days I decided to deposite again that was also not received now my two deposits are stucked, then how can I trust to deposite again, I am calling support team 5 times in day, they are saying same everytime that our payment team working on your issue etc etc, I am feeling like begger who begging for own money,1xbet you listen carefully I am not asking for loan from you, I am asking for my money which I already deposited in your account, then why are you delaying this too much, this is you called support? When everyone waiting more then too long, I suggest you please shutdown your support team and payment department, save your money because issues are not going to solve, then what is benefit to give salary to support team, I am too much frustrated now, before 1xbet I was playing in stake I never face a issue like that, they solve problems in minutes or hours not in days, I am attaching all the details, if you are really want to big in india then solve peoples problems fast, make the problems first priority

My complaint ticket id is =[protected]
2nd ticket id for 2nd deposit=[protected]

My account username = rajwinder1993
My contact number attached wid id = [protected]

Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.

Update by Rajwinder1993
Feb 10, 2025 6:45 am EST

G torp thanx for you reply, I am also thinking this that how much more time 1xbet will take to solve my problem , but is it possible to complaint about these betting site in consumer court,because betting is not legall in india, but I'll wait few more days to for my money,I am afraid because I see comments on YouTube ,peoples are saying money is not credited in account from more then 1 month,let's see what will happen

Update by Rajwinder1993
Feb 10, 2025 3:31 pm EST

I suggest to all, don't deposite big amount on 1xbet, if amount stucked ,they will never give you back, they will give you many reasons ,and will tell you errors from your side.

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Feb 12, 2025 12:16 pm EST
1xBet customer support contacts
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Hello! You need to be verified to be able to withdraw money. Unfortunately, verification this is a mandatory requirement from regulators.

When providing our services, we strictly adhere to all the rules of the website that players agree to upon registration, as well as the rules and laws established by regulatory bodies. The verification procedure for large transfers is carried out to ensure the security of these transfers and to prevent violations of rules, such as the use of others' personal data and bank accounts. We understand that this process may not be very pleasant and may take time, but it is mandatory. We hope for your understanding and cooperation to ensure a quick completion of the process and successful withdrawal of your winnings.

Please write to support on chat in mobile app or web site and provide the necessary documents.
Have a good day!
Update by Rajwinder1993
Feb 12, 2025 12:20 pm EST

I am already verified player,I submitted all the details in my profile, and my issue is not about withdraw,my issue is about deposit my money is not recieved yet in my game account

Feb 12, 2025 12:28 pm EST
1xBet customer support contacts
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CY

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Hello!

Thank you for your message and we sincerely regret the delay in receiving your deposit. Typically, the average time for a deposit to be credited is no more than an hour. However, depending on the workload of the payment system or bank, the transfer may take a little longer, up to several days.

We recommend contacting support through your account on the 1xbet platform website or application, if you have not already done so. This will help us resolve your issue faster. Please provide all your payment details there to speed up the process.

We appreciate your cooperation and are here to help. Thank you for staying with us.

Sincerely,
1xbet team
Update by Rajwinder1993
Feb 12, 2025 12:49 pm EST

I already done the all calls,all chats,all emails on your support team, I have all the proofs of my deposit, but your team is doing nothing

Update by Rajwinder1993
Feb 13, 2025 3:36 am EST

Reply please are you working on my issue or not?

1 comments
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G
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G. Torp
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Feb 10, 2025 6:39 am EST
Verified customer This complaint was posted by a verified customer. Learn more

1XBet is taking forever to process your withdrawal request and is seemingly holding your money hostage. If your deposits have not been credited after several days and ineffective answers, then there is no intention of fixing it soon. They will love to trap more of your money. You should stop depositing immediately. Take your complaint to India’s Consumer Helpline (NCH), the RBI Ombudsman for digital transactions, local cybercrime authorities, and the list goes on. If possible, dispute the transaction with your payment provider or bank. Remember, these betting websites enjoy holding these payouts.

R
Author of the review
R
Rajwinder1993
US
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Feb 10, 2025 3:24 pm EST
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Replying to comment of G. Torp

Bro you were right 1xbet keep this amount forever , now they are saying your deposite is not reflecting from your this account, I submit all the necessary details and proofs , but they are saying transaction is not reflecting,support team is saying there is no another way, check your another accounts may be you deposited from your another account,but no any transaction is showing in another account also

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