1xBet’s earns a 4.5-star rating from 1327 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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Replied
Withdrawal successful but not Received in my bank account
I applied my withdrawal 12 April morning 6am approx … In app the withdrawal get successfull but I did not Recived in my bank account.
Then I have completed in customer support
They asked for bank statement I have given the statement after that … they are not responding my mail and I got scammed for RS 1,97,500/-
My gaming is [protected]
My withdrawal no. are
1) Nº[protected]
2) Nº[protected]
3) Nº[protected]
4) Nº[protected]
5) N°[protected]
Ticket id provided by customer support when I submitted A/C statement
[protected]
[protected]
Claimed loss: 1,97,500
Desired outcome: I want my money ..
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Still I don’t get my money it’s 15th day from withdrawal
It’s already 11 days how much time your time want to solve it it’s my whole saving
I have already shared all bank statements and ticket id is [protected]
Very bad service and for that I am in depression because of my money it’s my 2 years salery
Still I did not Recived in my bank … I also shared bank statement in to your customer care
It’s showing withdrawal successfull from 12 April
Still there is no response
Please give my money still I don’t get my money
Currently our support team is reviewing your case. However due to the big amount of applications it can take far more time than usual.
We kindly ask you to give our support team a little bit more time and additionally we are asking to not duplicate your messages since it will lead to a longer response time.
We really appreciate your patience.
Best regards,
Alex, the 1xBet Team
Thank you for reaching out to us!
Currently you need to contact our support team via email info-ind@1xbet-team.com with the bank statement from the moment of the withdrawal request to the present moment
Your cooperation is highly appreciated, and we thank you for your patience.
All the best,
Alex, the 1xBet Team
Thank you for reaching out to us!
As far as we can see, your withdrawals are still pending, since that you have to wait for a message from the app (in transaction history) that your payments are approved. It can take some time, though. It your withdrawals are not credited after message from the app - please contact us one more time.
Your cooperation is highly appreciated, and we thank you for your patience.
All the best,
Alex, the 1xBet Team
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Replied
Deposit not credited
April 14 2024
Time :01:35 pm
Aed 400 deposited
Id no: [protected]
I deposited few days ago and still did not received anything this is the first time happen to me depositing money.
Claimed loss: 400aed
Desired outcome: I would like to ask why are you not responding and yet not depositing my ammount that i have been already deducted by the bank i want this to be resolve asap
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Its not creditted at all im waiting for it to be refund
Hi its been a while deposit still not creditted in my account and they said to refund the ammount
We are very sorry for the waiting time. The maximum deposit processing time is up to 7 business days (excluding weekends). The processing time may vary depending on the deposit method as well as the workload of the payment system.
I kindly request you to log your inquiry through your player account on the 1xBet platform website if you haven't already done so and the question is still relevant, but I am more than sure that the deposit has already been successfully credited.
We appreciate your patience and are ready to assist. We want you to stay with us.
Best regards,
1xBet Team
Replied
1x bet
13/04/2024, I initiated a withdrawal of 31,000 INR from my account, and although the app displayed that the transfer was successful, the amount has not been credited to my bank account.
1x bet Id :- [protected]
Given the substantial amount involved, I kindly request your immediate assistance in resolving this matter
Not at all giving response from their side.. Whenever i contact they said that they are busy..
Claimed loss: ₹ 31000
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Not resolved money not credited till now. Fraud operators.
I contact your support team and they are telling it's already credited and they give a fake utr number.
Please help
I already shared screenshot with you (see above). I will share it once again. i contact customer support and they are telling this problem and they tell it is already credited and given the utr number: FDRLM8104689290. But it was a fake one.
Please give my money it has been 1 week 🙏.
Please read my complaint first🙏
Give me a reply
1. Your gaming ID: [protected]
2. Date and time of the transaction: 18:21 withdrawn 31000 INR
3. Amount of the transaction: ₹ 31,000
4.Payment system, that was used: In your app saying that amount is credited bit not credited to my bank account. I already shared my bank statement in Pdf to your operator
5. Screenshot of the transaction:
This complaint has been resolved automatically due to user's inactivity.
I hope this message finds you well.
We wanted to inform you that the information concerning your recent deposit has been sent for verification purposes. Once our support team receive the response, they will promptly update you on the status of your query.
Your patience is greatly appreciated. Rest assured, as soon as we have the necessary details, we will inform you promptly.
If you have any further questions or concerns in the meantime, please feel free to contact us.
Thank you for your cooperation and understanding.
Best regards,
Alex, the 1xBet Team
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
We are awaiting for your screenshot of a withdrawal (amount 31000 INR, date and time 13/04/2024 18:21)so we can help you reviewing this matter.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
To assist in reviewing your transaction, we kindly request the screenshot of the transaction.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Your gaming ID:
2. Date and time of the transaction:
3. Amount of the transaction:
4.Payment system, that was used:
5. Screenshot of the transaction:
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Where is my money ?
Reply please
Replied
Withdrawal issue
I have not received my withdrawal 6 days have been passed no one is picking up the call i have also sended a mail but still no response i want you to plzz solve my problem asap.
Id-[protected]
email-mohd.[protected]@gmail.com
Ph.no-[protected]
Name-mohd nishat
Claimed loss: 4300.56
Desired outcome: I want my withdrawal fast
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
We apologize for the delay. Usually we try to credit all transfers within 24 hours, in this case also the request was processed by us quite quickly and transferred to the processing of the payment system, the speed of which also depends on their workload and can take from a couple of minutes to 7-14 working banking days. Upon completion of the final status you will always be notified in the transfer history that the transfer has been completed.
If you still have any questions please contact our support team by e-mail info-ind@1xbet-team.com.
Best regards,
The 1xBet Team
Replied
My account got securities issues without any reason. Withdrawal blocked without any reason full fraud company.
Hi Team, My name is Anindya Saha I want to withdraw some amount from 1xbet account. I have been told by worst customer service sbout some odds and I have play more so I have played sd adjusted their odds to withdraw my amount because I need some emergency funds. So I called their worst customer service where they misbehave always and told I have to send...
Read full review of 1xBet and 1 comment
Replied
Amount deposited in account not received
I’ve also deposited money Rs 500 to the 1x bet through the bank transfer but it’s not showing in the app and also the emails are not replied yet. I’ve deposited the money to their account today 13 April 2024 at 8:53 Pm. I’ve also the proof of payment
Claimed loss: 500 PKR
Desired outcome: Deposit as soon as possible
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This complaint has been resolved automatically due to user's inactivity.
Sorry for the long reply.
Standard deposit is credited within a couple of minutes to an hour, but depending on the workload of the payment system in rare cases the transfer can take up to 7-14 working banking days. Considering that at the moment of your message I am sure that your deposit has already been successfully credited, but if you still have any questions, please contact our support on the website. We will be sure to check and help you in any way we can.
Best regards,
The 1xBet Team
Replied
Deposit not credit in my account
Dear 1xbet team
Sahil Singh Dev this side yesterday I deposited 4000 rs in my 1x wallet via UPI Fast method but the money is still not credited in my 1x wallet it's been more than 12 hours. Please look into it and do the needful.
its been more than 24 hours but no response.
Payment made on 10/04/2024
my ticket number is - #[protected]
Registered mobile no - [protected]
Account Id - [protected]
Transfer details :-
UTR - [protected]
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us.
To assist in reviewing your transaction, we kindly request you to provide the screenshot of the transaction:
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Replied
No withdraw
I made deposit with Cryptocurrency and I'm trying to make withdraw all withdraw methods locked it look like they accept only deposit and when I sent mail they don't answer and when I tried to conatct with customer service via application all day they saying wait for out specialsts and none care
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Thank you for sharing your feedback. Your opinion is important to us!
We'd like to help you efficiently and address any concerns you might have. For us to identify you, please indicate your gaming id and describe in details the situation you have faced. Our team is dedicated to resolving any matters and make sure you have received only a positive experience.
We appreciate your cooperation and hope to make things right for you.
Best regards,
Alex, the 1xBet Team
Replied
Poor Customer service on Email based platform.
I am facing a problem in my deposit for last 5 days.
Still now not getting any solution even they are just ignoring my mail.
I have made deposit on 06/04/2024 of tk 5000 but they provided only tk 500 on 08/04/2024 and i have made another deposit of tk 2000 on 10/04/2024 i have not get this money too in my account. I have sent several mail to the correspondent mail address.
They didn’t give any response yet.
Please do something about it to provide me a solution.
Thanks.
Gaming ID - [protected]
Transaction ID - BDA1GYVUOV
Client Number - [protected]
BKash Agent No - [protected]
Date - 10/04/2024
Time - 4:31 AM
Amount - 2000 tk
Claimed loss: 6500 tk
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
I hope you're enjoying your experience at 1xBet! We want to thank you for choosing our platform for your bets and games.
We are pleased to inform you that both your deposits has been successfully approved with full amount. Could you please confirm?
If you have any further questions or require assistance, please feel free to reach out to us.
Thank you for your cooperation and support.
Best regards,
Alex, the 1xBet Team
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Replied
Account block without reason
Dear team My id [protected] You can check nothing has change to my account. Password is same as I used from registration. No email link there from registration time Phone number also not changed My google authinticor also added with that account from registration time. Two step verification is on with my account From registered time. Google...
Read full review of 1xBet
Replied
Please help me to solve this problem. Let them solve the problem in a short time
Hello. I am a citizen of Azerbaijan. My name is Rauf Ismayilov, son of Gudrat. I have been a member of the betting site "1Xbet" since 2015. My withdrawal is closed from March 31, 2024. They asked me to send my passport by mail. I sent my passport, correspondence and a selfie with myself. I then posted videos and pictures of my investments and withdrawals. Later, I sent them my kashelock accounts. then I sent them all the electricity and water bills of the house I registered. Then I sent them my driver's license document. They accept all the document emails I send and don't wait. I want to withdraw $720 now but I still have problem with withdrawal.
Please help me to solve this problem. Let them solve the problem in a short time
Account number id: 5709595
Withdraw funds from the usd account: [protected]
Their email: [protected]@1xbet-team.com
[protected]@1xbet-team.com
Claimed loss: 720 dollar
Desired outcome: Please help me to solve this problem. Let them solve the problem in a short time
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Please help me to solve this problem. Let them solve the problem in a short time
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Replied
Unable to withdraw the amount
Hello sir,
My 1Xbet account No is: [protected]
I want to withdraw the amount.
But repeatedly asking for send the identification documents.
First I have send the E-Aadhar.
Then send I'd proof of DL.
Then Bank Statement.
Than a mail came "Open this letter on your device and take a photo, holding your ID card in hand near your face, and in the other hand your device, where this correspondence will be visible.
This text should be clearly visible in the frame. The photo must be taken in good lighting, and your ID card details must also be clearly visible.
Also send this. Now they mail me
Dear customer, all requests are processed in turn. We apologize for any inconveniences and kindly ask you to wait for notification to your e-mail.
How many times you need to resolve the above issue?
Claimed loss: Rs 11699.50/-
Desired outcome: Please avail the withdrawal facility
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
The issue is solved. Thank you.
Now Problem is solved. Thank you.
This complaint has been resolved automatically due to user's inactivity.
We are delighted to hear that your case has been resolved. It's great to know that your experience has been positive. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!
Thank you for choosing 1xBet Bookmaker Company.
Best regards,
Alex, the 1xBet Team
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Replied
My deposits are not credited into my gaming id
Sir, maine apne 1xbet account id [protected] mein 05/04/2024 ko 02:10 pr 30000 rupees deposit kiye the, uss time transaction successful ho gya tha or mere bank account se 30000 rupees kat gye, baad mei operator dwara deposit reject kar diya gya
Sir mere 1xbet account mei 30000 rupees deposit nhi hue hain or na hi mere bank account mein wapis aaye hain,
Sir maine samay enterprise ko upi fast se upi id qr. [protected]@sib par apne phone pay se payment kiya tha
Jiska utr no. - [protected] hai or transaction id - t2404051409540309774200 hai
Payment ke screen shot attach kar diye hain
Please sir mere account mein 30000 rupees deposit karane ki kripa kare
Claimed loss: 30000
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Thank you 1xbet
Meri deposit problem solve ho gyi hai
Thank you
Sir , meri 30000 rupees deposit ki problem abhi tak solve nhi hui hain, 7 din ho gye ...bs daily yhi bola ja rha hai ki aaj deposit ho jayenge , pr kuch nhi ho rha
Thank you hasita
Meri deposit ki problem solve nahi hui hai , mai payments ke screenshot gmail bhi kar chuka hu
Par abhi tak kuch bhi solve nhi hua hai
This complaint has been resolved automatically due to user's inactivity.
We are delighted to hear that the situation has been resolved to your satisfaction. Your positive experience is of utmost importance to us. If by any chance there are further issues or anything doesn't seem right, please do not hesitate to reach out to us. We're committed to promptly addressing any concerns you might have.
Thank you for your patience and understanding.
All the best,
Alex, the 1xBet Team
I hope this message finds you well.
We wanted to inform you that the information concerning your recent deposit has been sent for verification purposes to corresponding specialists.
If you have any further questions or concerns in the meantime, please feel free to contact us.
Thank you for your cooperation and understanding.
Best regards,
Alex, the 1xBet Team
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Hi, These people are fraud they dont deposit your amount. I have made deposit of 46,000 on april 2nd and till now there is no reply and everytime I call them they ask to wait 2or3hours, or wait till morning, till end of the day. They are scamming us and stealing our money. Only one person will response saying that my name is Alex, We will look into the situation and later he will respond forwarded to the specialists. I am in the same situation
They dont reply, the scam people I am telling you nah. i have lost 46,000
Hi, I have received my money and I advise you to call them everyday and send mails and follow up here. all the best. If not file case aganist in consumer court
Replied
Deposit problem
I made a deposit of 2400 on 3rd april through upiqr method and it was successful but still my money has not been debited and 5 days been already passed. No proper response from their customer support. Have attached the screenshot of the transaction. The transaction i'd is [protected] and date of transaction 03/04/2024. Their customer support is pathetic and I need my asap.
Claimed loss: 2400
Desired outcome: Need my money back
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request your gaming ID.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Replied
Money deposit
I deposited through paytm but I still not received to my gaming id. . I contacted through chat support and also e-mail did but they still no solving this issue they saying the issue has been marked has been resolved but I didnot recieved to my gaming id.
3500rs
295621527 gaming id
6/4/2024. 3:16pm
Payment via Paytm
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
I hope this message finds you well.
We wanted to inform you that the information concerning your recent deposit has been sent for verification purposes corresponding specialists.
If you have any further questions or concerns in the meantime, please feel free to contact us.
Thank you for your cooperation and understanding.
Best regards,
Alex, the 1xBet Team
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Replied
Deposit issue and refund
So this is my worst experience with 1xbet. The issue has been started on 21 March 2024 regarding a deposit of 50000 that I have made. In order to verify a deposit a user needs to provide the UTR number of the payment. But in my case the UTR number isn't generated as the payment is done through the YONO SBI app and the payment is within SBI to SBI there i...
Replied
Diposit amount not received my gaming I'd
Sir maine aniket enterprises UPI I'd [protected]@sbi ke account mein ₹3500 date 4/4/24 time 6.28 pm utr.nom.[protected] per maine paytm ke dwara payment diposit Kiya tha lekin abi Tak amount nahi account me credit hua hai please check kare my gaming I'd [protected] please check kare sir ishe pahle maine paytm ke dwara payment Kiya aniket enterprises ko paise gaming I'd me aa gai thi please check kare
Claimed loss: ₹3500
Desired outcome: Amount refunded my gaming I'd
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
This complaint has been resolved automatically due to user's inactivity.
Currently you payment is sent to the corresponding specialists.
If you have any questions or require assistance regarding this matter please don't hesitate to reach out to us. We greatly appreciate your cooperation.
All the best,
Alex, the 1xBet Team
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
1x bet chutiya company hain , Main YouTube Facebook par in saalo appska pol khulunga..
Mother [censored]er 1xbet, The money has been deducted from my bank account, but it’s not reflecting in my 1XBET account yet?
Replied
Withdrawal not credited
My withdrawal is pending since 32+ hours I have filed a complaint but there was no response from their team that's why I'm filing a complaint there but 5hrs has passed no response no action please credit it ASAP
Claimed loss: 2500
Desired outcome: 2500
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Withdrawal not credited for every withdrawal .. I have to beg for the money that the time has passed give my withdrawal please my gaming id is [protected]
Sending complaints daily please improve your process
Time of withdrawal was 5:23pm 6 april
Query resolved thankyou
Date - 4/04/2024
Time - 12:40am
My gaming id is - [protected]
This complaint has been resolved automatically due to user's inactivity.
We have checked the status of your second deposit (made 06/04) with our Security Department.
We have received information that the refusal to process your withdrawal request is not from our side but from the bank/payment system due to technical difficulties. Specialists are currently addressing the issue with the technical malfunctions. However, as the problem originates from the payment operator, we are unable to provide an exact timeline for when the system will be fully operational again.
We sincerely apologize for the inconvenience caused, we understand how important and frustrating this is, and we ask you to wait for the issue to be resolved and the system to be restored. In the meantime, you may use other payment methods available in our list of payments if you have previously used them for deposits.
Best regards,
Alex, the 1xBet Team
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Your gaming ID:
2. Date and time of the transaction:
3. Amount of the transaction:
4.Payment system, that was used:
5. Screenshot of the transaction:
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
We are delighted to hear that your case has been resolved. It's great to know that your experience has been positive. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!
Thank you for choosing 1xBet Bookmaker Company.
Best regards,
Alex, the 1xBet Team
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Thank you for reaching out to us. Our aim priority is resolving this situation efficiently.
To assist in reviewing your transaction, we kindly request the following details:
1. Your gaming ID:
2. Date and time of the transaction:
Also, if you have already contacted our Support Team, we would like you to provide us with the screenshots of your correspondence and their final answer.
Having this information will allow us to look over the transaction efficiently. Once we receive the necessary data, we will pass them to our Security Team so they will promptly review your case.
We look forward to resolving this matter for you.
Best regards,
Alex, the 1xBet Team
Replied
Deposit service
Sir,
I have deposited 2600 rupees the money have been deducted from my bank account but not credited in my 1xbet account more than 12 hours have been passed now a deposit rejected message has arrived to me of 500 rupees but i never made any payment of 500 rupees i made payment of 2000 and 600 rupees i have attached the required screenshot with this email kindly look into it.
Username-mohd nishat
Id number-[protected]
1 Payment time-Thursday 4th April 2024 at 1:45pm.
2 Payment time-Thursday 4th April
2024 at 1:49pm.
Payment method-Upi Qr.
Thank you.
Claimed loss: 2600 rupees
Desired outcome: I want my money back plzz help me
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Thank you my issue had been resolved
Have not got my deposit till now and not getting any response from 1xbet also
I have not received any deposit yett plzz look in this matter @1xbet
Sir what is the status of my complaint i have not received payment yet
I have got this email what should i do next?
This complaint has been resolved automatically due to user's inactivity.
We are delighted to hear that the situation has been resolved to your satisfaction. Your positive experience is of utmost importance to us. If by any chance there are further issues or anything doesn't seem right, please do not hesitate to reach out to us. We're committed to promptly addressing any concerns you might have. Thank you for your patience and understanding.
Best regards,
Alex, the 1xBet Team
I hope this message finds you well.
We wanted to inform you that both of the deposits requests are at work.
Thank you for your cooperation and understanding.
Best regards,
Alex, the 1xBet Team
Currently both payments are sent to the corresponding specialists.
Moreover, the rejected message for 500 was shown as you initially made deposit request for 500.
If you have any questions or require assistance regarding this matter please don't hesitate to reach out to us. We greatly appreciate your cooperation.
All the best,
Alex, the 1xBet Team
As I said earlier, I will check your situation with our Security Team and get back to you. Please avoid providing your personal information to third-party websites or services.
We appreciate your patience.
All the best,
Alex, the 1xBet Team
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Replied
Multiple Deposit Issues
Hi Team,
My account number is [protected] and my mail ID is D.[protected]@gmail.com
I made five deposits of 1600, 1600, 1600,1600 and 1400 on 2nd and 4th April via UPI method. But none of the deposit has been credited into my game account.
Please find the screenshot of the deposits.
I already contacted your customer team multiple times and mailed you several times on this mail ID [protected]@1xbet-team.com. They have only one thing to say specialist are working on this issue.
Kindly take this on priority and try to resolve this ASAP, I still have hope in you.
Thanks
Dilwar Singh
Claimed loss: 7800
Desired outcome: 7800
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Hello Team,
I already provided you all the screenshots.
Could you please take this issue on priority?
Out of 7800, I only received 1600 amount so far.
Thanks
Dilwar Singh
Hi,
I tried to made the deposit of the 1600 via UPI fast method but still they are rejecting my deposit.
Can you please take this on priority?
Thanks
Hello Team,
I received one of the deposit of 1600 INR.
Still waiting for my other deposits.
And please find the screenshot of the payments where receipt's UPI ID is visible, I took this from my bank statement.
Thanks
Dilwar Singh
This complaint has been resolved automatically due to user's inactivity.
I hope this message finds you well.
We wanted to inform you that the information concerning your recent deposits has been sent for verification purposes to specialists.
Thank you for your cooperation and understanding.
Best regards,
Alex, the 1xBet Team
Thank you for getting in touch with us.
Regarding your payments we have the following information (the information is provided in the same order as the screenshots in the complaint):
1. amount 1600
Please create a new request within 48 hours with the correct UTR number for the amount (1600) INR using the (fast upi) method.
2. amount 1600
We kindly ask you to provide a screenshot with the recipient's visible UPI ID.
3. amount 1600
We kindly ask you to provide a screenshot with the recipient's visible UPI ID.
4. Amount 1400
Currently we are awaiting for a response from Payment System.
5. amount 1600
Currently this payment in process.
If you have any questions or require assistance regarding this matter please don't hesitate to reach out to us. We greatly appreciate your cooperation.
Best regards,
Alex, the 1xBet Team
Thank you for reaching out to us! My name is Alex, and I’m in charge of your case.
We will check the status of your situation with our Security Department and get back to you with information as soon as possible
All the best,
Alex, the 1xBet Team
Hi Team,
So far I received only two deposits 1600 and 1600 out of 7800.
Could you please let me know, when I can expect my full deposit into my game account?
Thanks
Dilwar Singh
1xBet Reviews 0
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Hello, I am sure that your money didn't credited. Because my 31000 lost. Operators are looting money. Fraud company
My names Jilacow Alasow Nuur my ID player [protected] I'm 1xbet VIP player account years later I win 1xbet casino jackpot over 100k then security team ask documents then I send my my passaport and my national iD card which profile name same. Then your respond said. There is no believe this account belongs you. Really I wonder your respond because 1xbet name and my passport is same also accounts gaming connect my phone number also my Gmail . When I try to proof never responed last three months that the resseon my complaint. See attachment proof