1xBet review: Account lost

Forward this mail to sequrit Bangladeshi team Support is nonsense they never check email properly what i am writing to them.please help
I have mailed several times but they response various types of reply.they are not solving my problem.

game id [protected]
I opend one click account and didnt add any email or phone number or id card.
I deposit my account from cash agent.
I have lost the password i am unbale to recover my account.
Here my information
game id [protected]
Registration date: [protected] at night
deposit amount by cash agent :15..
bdt
Agent adress
City:No...aon
Street:R.. tore

deposit amount by cash agent
Amount :50 bdt
Date:[protected]
Agent adress
City:G...a
Street:P...ia

deposit by cash agent
Amount :50 bdt
Date:[protected]
Agent adress
City:Go...a
Street:P..ia

please
Link my email
[protected]@gmail.com to my game id to recover my password