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1xBet review: 1xbet/account blocked with 879.42 euros 524

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Author of the review
3:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
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My account with 879.42 euros has been blocked since 04/25, I have returned an appeal form that asked me to wait 72 hours, after 72 hours, 1xbet sent me a new message asking me to wait another 72 hours.
Before that, 1xbet had already required a series of documents, all of which were delivered. (Photo of the identity card, photo of the holder holding the identity card and photo of the holder holding an ID card next to the email conversation on the computer). All this process only occurred after a withdrawal attempt. Long time. I wait for your help.

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Aug 31, 2020 6:05 am EDT
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CY

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Dear @Enner250,
Specify please did your issue resolved? Did you withdrawn your funds?

Best regards,
The 1xBet Support
Jun 12, 2023 4:21 am EDT
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CY

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Hello!

Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way

All the best,

The 1xBet Team
Nov 06, 2023 2:37 am EST
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CY

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Hello!

Thank you for reaching out to us. To assist you with this case, we would need some more information on this situation from you. Please don't send any personal data nor information regarding your transaction, as it could be used by scammers (if you can, please delete all the personal data from your review), and contact us at public.relations@1xpartner.com so that we could help you with your situation

All the best,

The 1xBet Team
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

524 comments
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Sprei Salju
US
Jul 23, 2017 7:24 pm EDT

1xbet is bandit..

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Mohamed Ali Toosane
US
Jun 13, 2021 11:48 pm EDT

Iwan may 1expet account

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Edward john
US
Jul 31, 2022 8:27 am EDT

I made a depost of 8k on June 24th still not refunded to me and they promised will be refunded to me within 14 bank days and still I haven't got sent multiple mails and bank statements still nothing happened, am really not happy the way customer care responding

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Money Care
US
Jul 31, 2022 1:21 pm EDT

I have never had such a bad accident in my life from any batting side which has given me 1xbet.

My I'd is [protected] Last time also I avoided but this time I will not I am betwon , but from there it is telling me the loss. It's absolutely lousy very very lousy

No customer care support.

They have opened the company just to fool the people in name

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Nancy Ouma
Mombasa, KE
Aug 10, 2022 11:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

On 4th August 2022 deposited 1000ksh then won sum money but now I can't withdraw the money I won, the 1xbet are telling me to wait up to 24hours Which have passed,when you're depositing it's so fast but to widhraw they delay and ending up lying

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Min Thant
US
Aug 11, 2022 3:57 am EDT

Cancel bet.

Opening bet for total matches over 3.5 for a BO3 is just a joke.

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Mubarakpasha
Chickbalaapur, IN
Aug 15, 2022 9:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

25000 Amount given withdrawal still not Credited My Bank Account I want money back now to my bank account

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the worm
US
Aug 24, 2022 7:00 pm EDT

today august 18 2022 the security team of 1xbet blocked my account with 37000 philippine peso in it. they asked me first to give them documents, after giving them all they want they just tell me i violated something which they did nit tell me. my 1xbet account number is [protected]

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Samuel Siameh
US
Aug 29, 2022 6:16 pm EDT

My deposit did not show

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TEJASlav
US
Sep 04, 2022 3:01 am EDT

I have made deposit but not yet credited to my 1xbet account

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Mirza Hamayon
US
Sep 04, 2022 8:07 pm EDT

I transfer the money 2000 rs in easi paisa so i will not recived tha So plese help me

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Aru111
Dubai, AE
Sep 15, 2022 12:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just lost 300 aed on my account without notice. i placed 100 aed on a csgo match, after some minutes, my bet was not listed anymore and the remaining 200 aed become 8.69 aed. wtf happened?

I checked my mail for deposit transaction but the 300 aed was not here

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Isagba Keno
US
Sep 25, 2022 8:15 pm EDT

I’ve never had any problem with 1xBet until today after I won a hockey game and didn’t get any of my winnings instead it shows loss. I need you to help rectify this issue because I enjoy betting with the app. I don’t know why it happened this way. I’m furious and confused at the same time

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Hemanth S Gowda
US
Oct 10, 2022 8:58 am EDT

I had made a withdrawal request of ₹35000 on 22/09 .On 23/09 they showed successful on 1x app but not credited to my account

I had even sent my account statement pdf to customer service asking for refund

The customer care not even trying to solve my withdrawal problem.

My gaming id - [protected]

My mail id - Blazzycriminal58@gmail.com

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sagar sarswat
US
Oct 10, 2022 10:14 am EDT

I have initiated withdrawal request is Rs.50000 which suppose to be credit within 5-7 working days as per their policy but now it’s more than 10 days have been passed, even after various reminders they did not satisfy me with any proper resolution. I am loosing hope

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vivek negi
Dehradun, IN
Oct 10, 2022 11:02 pm EDT

hello sir On 23 September I deposited 2000 rupees on 1xbet but till date no money came in my account Sir i messaged and called operator but no response

My game I'd. [protected]

Mail id .viveknegi70880@gmail.com

Mobile number.[protected]

1X BET OPERATOR NUMBER ..[protected]

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Bal19888
Shimoga, IN
Oct 16, 2022 7:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have added the money to 1xBet account 2 times but money not credited.

Customer is also not responding

If you guys are not credited the money within 12 hrs.

I will file the compliant against 1xBet

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Asif ali
US
Oct 16, 2022 7:06 am EDT

They receive 4000 rupess I provide all detail but he said only 1 thing we not received money.they fraud many time like this they not return money and delay daily.

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Imtiaz Xbt
US
Oct 18, 2022 3:41 pm EDT

BDT Wallet No=[protected]

Tx=71H7XT6L

Nagod Client No=[protected]

Agent No=[protected]

Time & date =12.27 pm ,09-October -2022

Amount =1500

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Soumane
US
Oct 20, 2022 12:04 am EDT

I deposited twice using my cih bank account, and i paid to the cih account ( the 2nd October) which is instant but it has been two weeks and still nothing

I contacted all email on 1xbet still no reply

What to do ?

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1x_bet_Community_Bangladesh
Dhaka, BD
Oct 22, 2022 8:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

#Donot bet at 1xbet it is scaming in bangladesh

I [censored] the company 1xbet, They are scammer, they do not pay withdrawl even they donot add money when deposit, they block the acount with higher amount, they show verious unsolveable cause for blocking like id verificaation, utility bill and then reject it

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Samala Praveenreddy
US
Oct 22, 2022 9:28 pm EDT

Taking money and not added from my bank side money was safly reached to reciver account

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Christian Ulrich Kouadio
US
Oct 22, 2022 11:14 pm EDT

Bonjour j’aimerai avoir de l’aide car j’ai fait un retrait de mon compte 1xbet via mon compte Raycash et depuis lors je n’ai rien reçu. J’aimerai bien savoir pourquoi et savoir quand j’aurai l’argent.

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Mahadi Serniabad
US
Oct 23, 2022 3:50 am EDT

Deposit problem

1 . User Id : [protected]

2 . Txn Id : 71GTLGJK

3 . Client phone number : [protected]

4 . Agent phone number : [protected]

5 . Time & Date : 09:56 pm. 01/10/2022

6 . Amount : 500 tk.

7. Screenshot

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Md Tushar
US
Oct 25, 2022 7:50 am EDT

Dear

I waw deposit 500 BDT in my 1xbet account, but i didn’t received it,kindly help to refund my money.

Player id : [protected]

Transaction id : Nagad 718M1TKR

Nagad wallet num : [protected]

Client no : [protected]

Agent num : [protected]

Time : 11.55 PM

Date : 20 MAY,2022

Amount

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Firmino
Tete, MZ
Oct 25, 2022 1:00 pm EDT

During a play of England Premier league —Bournemouth and Southampton in regular time I made a bet that team 2 win with 13 odd. And team 2 won with one goal scored. But at the end o the match it appears that I lost. So can you guys explain how is it possible ?

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Md Tushar
US
Oct 25, 2022 5:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear

I was deposit 500 BDT in my 1xbet account, bt i didn’t received it, kindly help to refund my money.

Player ID :[protected]

TRANSACTION ID: 718LRJUF

Nagad wallet num : [protected]

CLIENT NO : [protected]

AGENT NUMBER : [protected]

TIME : 8.37 PM

DATE : 19-05-2022

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Sheuly Begum
US
Oct 26, 2022 3:41 pm EDT

My player id-id-[protected] the 1xbet team rejected my withdrawal after they tell me email to the security team after I email they told me some question for verification.i send to the all information and my id verified.. but they say appeal to the website..after I appeal they can not reply me anything...this is totally haressment

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Wani Waseem
US
Oct 29, 2022 9:48 am EDT

I deposited sum of 350 through phone pe but didn't get credited to my bet account.It says it will be credited within 5 hours but still didn't get credited.Please resolve this ASAP. I have attached image of transfer also ...

Thanks

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mohamed bangura
mohamed bangura
US
Oct 29, 2022 7:00 pm EDT

[protected] This is my bet slip number . Can you pls check the last game that I put win in favour of padaborn vs werder Bremen

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Ijlal Khan
US
Oct 30, 2022 9:20 am EDT

Sir I deposited 1250Pkr to 1xbet through bank transfer but i only recived 500 please send me my remaining money to 1xbet account

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Gopal Giri
US
Nov 04, 2022 6:46 am EDT

How long u will take to solve the problem sir

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Gopal Giri
US
Nov 04, 2022 6:58 am EDT

Dear sir the match of COPPA ITALIA SERIE D of 2nd of November 2022 ,starts at 7.15p.m between LAMEZIA TERME VS CITANOVO CALCIO result is still pending in urs site ,I attached the bet slip also please look after this matter its became 2 days I m complain about this matter u urs authority but...

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Veera Vinay
US
Nov 05, 2022 8:03 am EDT

In any other app if any match draw.

then the amount ,will be refunded . But in the 1x bet app we don't received money in the pro kabaddi.

We want response from you. Or this is a fake app tell me we will stop using 1x bet app... Then we will choose another app like dafabet, sizzbet... E. T. C...

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Ijlal Khan
US
Nov 06, 2022 12:57 am EDT

Sir I deposited money in mu 1xbet account through bank transfer. But I didn’t recived my full amount that I deposited please send me my remaining deposited money to my 1xbet account.

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ajay yadav
US
Nov 06, 2022 1:36 am EDT

I deposit money 30 oct

350 inr , but while creatiyrequest i got error

No costmer care is responding

help me

My 1xbet id:[protected]

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Kaosar Hossain
US
Nov 06, 2022 9:12 pm EST

1. Player ID: [protected]

2. Transaction ID: 71IQUYNI

3. Clint Number- [protected]

4. Agent Number- Nagad - [protected]

5. Time - 07:21 PM

6. Date - 28-10-2022

7. Amount - 20,000 Taka

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Hemant Rathore
US
Nov 08, 2022 3:37 am EST

I have deposited Rs 1500 through phone pay and created the deposit request for the same as well,but till time amount is not reflecting in the account.kindly do the needful ASAP.

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DanBenDa
US
Nov 12, 2022 7:55 am EST

Apparently I found the correct channel for correspondence and received my withdrawal. Thank you.

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Gopal Giri
US
Nov 12, 2022 10:42 am EST

Why u r not solving the problem of pending match ,u r not respond me because its became 2 days I am telling urs authority to solve tha pending result of the match if the match is cancelled then cancelled the bet

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