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1xBet review: 1xbet/account blocked with 879.42 euros 524

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Author of the review
3:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
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My account with 879.42 euros has been blocked since 04/25, I have returned an appeal form that asked me to wait 72 hours, after 72 hours, 1xbet sent me a new message asking me to wait another 72 hours.
Before that, 1xbet had already required a series of documents, all of which were delivered. (Photo of the identity card, photo of the holder holding the identity card and photo of the holder holding an ID card next to the email conversation on the computer). All this process only occurred after a withdrawal attempt. Long time. I wait for your help.

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Aug 31, 2020 6:05 am EDT
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CY

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Dear @Enner250,
Specify please did your issue resolved? Did you withdrawn your funds?

Best regards,
The 1xBet Support
Jun 12, 2023 4:21 am EDT
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Hello!

Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way

All the best,

The 1xBet Team
Nov 06, 2023 2:37 am EST
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CY

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Hello!

Thank you for reaching out to us. To assist you with this case, we would need some more information on this situation from you. Please don't send any personal data nor information regarding your transaction, as it could be used by scammers (if you can, please delete all the personal data from your review), and contact us at public.relations@1xpartner.com so that we could help you with your situation

All the best,

The 1xBet Team
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

524 comments
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Ebsa Jamal
US
Jan 16, 2023 8:20 pm EST

Id [protected]

Date 26/12/2022

Email ebsajamal24@gmail.com

Ushers name hamzajamal123

Time 20:30

Number from transform [protected]

990 deposited not received

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Sumi Ray Sumi
US
Jan 21, 2023 5:44 am EST

I have deposited 2000 rupees in my account last 11.01.2023 at 04.34 PM but till date that money has not been deposited in my account.

Game Id no: [protected]

Transaction id: AAB8IU2VAW

Client phone number: [protected]

Agent phone number: [protected]

My bkash Number: [protected]

Time: 04.34 PM

Date: 11.01.2023

Amount: 2000 taka

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Prajan Raj
US
Jan 21, 2023 6:59 am EST

My bet wasn’t settled correctly .. I placed for 3 yellow cards and 3 yellow card went .. I yellow card went in the first half nd 2nd one in the 2nd half starting and the 3rd one in the middle of 2nd half .. the one who got the 1st yellow card got the 3 one .. And he got red card ..

bet number : [protected]

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Pdrr
Tzaneen, ZA
Jan 21, 2023 7:46 pm EST

Why did my bet lose because other media platforms are saying that the referee changed the decision of his assistant after consulting with VAR? I've provided the screenshots of my dispute.

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Ben Saad
US
Jan 24, 2023 3:19 am EST

I bet on Var to be used more than 1 (over 1.5) in Barcelona vs Real Madrid Super cup final game. 2 incidents were checked by Var as long as I noticed (3rd Barcelona goal, offside check and Real madrid Goal, offside check) but It says on the bet page that the bet is lost.

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cosmas gicheha
murang'a, KE
Jan 25, 2023 5:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i made a deposit on 4thjanuary 2023 at 03:17:17pm and it has not been updated up to date even after so many reassurances from info-ke@1xbet-team.com that they are working towards solving my issue.

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Isuru Desh
US
Jan 25, 2023 4:34 pm EST

Dear sir/madam,

My 1xbet player account ID is [protected]. Now it has blocked. It says that my user name or password is incorrect. But exactly they are correct.

So, could you please help me to reopen my account? I want to continue that one.

Please inform me that what I have to do. You can contact me via this e mail address.

Thank you.

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mehhmetkaracaa
TR
Jan 26, 2023 12:40 am EST

The account with 11 thousand Turkish liras was blocked as multiple accounts, I did not use multiple accounts, I complained to the license company. id: [protected]

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Jexz Sanchez
US
Jan 29, 2023 11:02 pm EST

I deposited the money which is 200 pesos under my account through gcash so 1 xbet has the process to do it in order to deposit. So they have an account with gcash which maybe their agent so i send the money to that account stated on the inofrmation that was given by 1xbet itself whoever the money was not credited to my 1xbet account.

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Ubahnelson
Lagos, NG
Jan 30, 2023 11:16 am EST

I opened my account in Lagos Nigeria, why are you asking me to post a letter to Ukraine ? Why, you sent me an empty form and you’re asking me to download a form fill it in capital letter and send it to Ukraine ? I don’t understand

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陈明宇
US
Jan 31, 2023 3:59 am EST

I have beted on a game and won but didn’t receive any money and the system says I didn’t win . Total deposit +1800 usd this is not fair at all , i won fait and square customer service doesn’t help , I don’t like to be fooled by greedy apps , contact number whatsup number +86 [protected]

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Deepansh Dagar
US
Jan 31, 2023 4:37 am EST

I am not able to get my withdraw i call on the given number its saying u get ur money in 3 hourse it has exactly 4 hours i am not get my money yet and i am in problem i want money at the moment

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Ilove Nepal
US
Feb 04, 2023 12:31 pm EST

2022/12/22 1xbet hold my more then 130000 npr and now today 2023/01/24 company still hold my amount. I am to much tried. I give all kind of documents but company didn't solve my issue. And serenity department didn't response. Please help me.

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Al amin
US
Feb 04, 2023 8:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My account id number is [protected]

I want to withdraw, make withdraw request but its asked for my documents. I also gave everything but now till i can't log in.

Please give back my deposited money

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Fukuyama Kosuke
US
Feb 07, 2023 2:09 am EST

my deposit is rejected, Kosuke from Indonesia. Rp 650.000

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Md Shakib
US
Feb 11, 2023 6:24 am EST

Withdraw document problem sir. Help me .all time every people document problem but why? another betting company no problem document.mcw,baji,most bet no problem document.only 1x bet document problem. Account balance have problem document.

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Md Aljaj
US
Feb 11, 2023 6:07 pm EST

Hi my id document problem.help me

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SDai
HK
Feb 15, 2023 2:40 pm EST

1xBet Account: [protected] (HKD)

Name: Sean Patrick Dainer

Amount: HKD2000

Date: 26 Feb 2023

Via: FPS

FPS Ac: xxxx7019

1xbet Reference: [protected]

HKD credited to the FPS account have not been put to1xbet acct. Sent several emails. No answer. A courtesy email with ticket no. would be appreciated

This is all info I have.

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Mian khan
Pakpattan, PK
Feb 15, 2023 4:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

G sir mara deposit account may nahi Aya ji

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Ibrahim1997
US
Feb 18, 2023 2:05 pm EST

my withdrawal was not received , account number [protected] the

the amount is 7000 EGP

the transaction number is [protected]

the site says that i recieved the money but i didn't when i asked for the proof of payment to my bank account i didnt get a one

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Ganesh Gorle
US
Feb 18, 2023 2:26 pm EST

My account I'd:[protected] I added 1600 money in my account through Phone pay number on Thursday (feb9th) Money is not deposited to my account.If i am trying again it is showing that Utr is already activated and I sent the support team all my screenshots regarding the transactions but no response from the customer support team

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md othoe2598
US
Feb 19, 2023 4:05 am EST

Player id :[protected]

Transaction ID:71P682D4

Client no:[protected]

Agent number:[protected]

Time:10:41PM

date:13/02/2023

Amount : 300

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Irvin226
Ouagadougou, BF
Feb 19, 2023 1:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Bonjour celà fait maintenant plus d'un an que 1xbet a bloqué mon compte

Et depuis je ne fais que envoyé des documents faire des appels Skype et jusqu'à présent aucune solution de la part du bookmaker

Il ne fond que me faire tourné en rond

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Shatak
Mymensingh, BD
Feb 19, 2023 10:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My account number is [protected]

I created and added two fector Authenticator code. But the which i got from two fector Authenticator is continuesly incorrect.

I emailed security Department but not get any help till now.

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554554351
SI, SG
Feb 20, 2023 4:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

They blocked my account for no reason and did not pay me any of my winnings. Be very careful. They are thieves and your account is open only as long as you are a loser.

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xhabit
US
Feb 20, 2023 11:22 pm EST

acc number [protected]

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Himanshu saikia
US
Feb 22, 2023 2:17 pm EST

My diposit money was not credited to my account it's been two days now .

My gaming I'd : [protected]

Deposit money : 4200

Deposited through Phonepay number

I have already contacted through customer operator chat. I did email. They gave me the ticket number : #[protected]

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daniel canilang
US
Feb 25, 2023 9:35 am EST

I fund my account thru GCash Direct amount of PHP200 but almost 2 hours ago my wallet still zero , heres the reference number [protected] for the transaction and my 1xbet account ID , [protected]

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vipin bainsla
US
Feb 25, 2023 6:29 pm EST

Hm na payment 16/02/2023 ko apna doust sa karvi thi but ab tak nahi aya our not costume spoot plzz help me

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islimkaracaaa
US
Feb 27, 2023 6:28 pm EST

1xbet company blocked my account, which is 198 thousand Turkish liras, about 11 thousand dollars, the reasons are multiple accounts, I have never used multiple accounts, they are lying, so as not to give my money, return from this situation and give my money, or I will continue to complain about you everywhere...

ıd: [protected]

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Mehmet Karaca
US
Feb 27, 2023 8:29 pm EST

1xbet company blocked my account, which is 198 thousand Turkish liras, about 11 thousand dollars, the reasons are multiple accounts, I have never used multiple accounts, they are lying, so as not to give my money, return from this situation and give my money, or I will continue to complain about you everywhere...

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Md Arif uddin
US
Mar 01, 2023 6:06 am EST

Now 1xbet tomuch problem. Account balance have security Department issu document problem. My same problem

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Collins Kemboi 2124
US
Mar 01, 2023 7:30 am EST

I deposited usdt to my 1xbet account but till now it hasn't been credited... Its been over 48hours and still nothing. I have tried consulting online but with no help even the 1xbet support team have with no help...kindly fix it

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Md Arif uddin
US
Mar 01, 2023 8:51 pm EST

I have sent all the documents to this address. Guadalajara, Jalisco, Mexico, C.P. (zip) 44534, Apartado postal 33-01

Plesse sir my gaming account open. My account id [protected]

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Paul Mukuria
US
Mar 02, 2023 1:13 am EST

Payment made but not reflecting

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Kemdirim Daniel
US
Mar 12, 2023 1:14 am EST

I deposited 4000 naira into my bet account yesterday, I was debited but I have not received the deposit, I was directed on the steps to take via email, but I haven't gotten any response yet

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Arpan Hingrajiya
US
Mar 13, 2023 1:56 pm EDT

I transfer INR 350 from paytm upi , and request for deposit.

But Money didn't deposited.

In screenshot, i have provided UPI reference number

Time:

10:07 AM , 8 March 2023

Gaming account id : [protected]

My Upi id: [protected]@paytm

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Munish Singh
IN
Mar 14, 2023 1:46 am EDT

Hello 1xbet team .My withdrawal request is rejected 4th time after waiting more than 2-3 days . They keep rejecting my requests after 2-3 days .I m tired now and It's feeling like I had lost all my Money due to 1xbet team .

Kindly please resolve my issue it would be helpful for me

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Habiba
US
Mar 14, 2023 3:02 am EDT

User ID. [protected] TrxID. 71QOAU3H Client phone. [protected] Agent phone no. [protected] Time and date. 11:13 am. 05/03/2023 Amount. 5200.00 BDT

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Magar
US
Mar 14, 2023 5:44 am EDT

I didn't get deposited in mine 1xbet account i paid throughout the wallet

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Nabeel Hassan
US
Mar 14, 2023 3:11 pm EDT

I have with draw 5400 from 1xbet to my easy paisa account after 36 hours ago .. but still my with draw not done yet kindly resolved this issue

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