Menu
For Business Write a review File a complaint
CB Gambling 1xBet 1xbet/account blocked with 879.42 euros
1xBet

1xBet review: 1xbet/account blocked with 879.42 euros 524

E
Author of the review
3:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My account with 879.42 euros has been blocked since 04/25, I have returned an appeal form that asked me to wait 72 hours, after 72 hours, 1xbet sent me a new message asking me to wait another 72 hours.
Before that, 1xbet had already required a series of documents, all of which were delivered. (Photo of the identity card, photo of the holder holding the identity card and photo of the holder holding an ID card next to the email conversation on the computer). All this process only occurred after a withdrawal attempt. Long time. I wait for your help.

View 0 more photos
Aug 31, 2020 6:05 am EDT
1xBet customer support contacts
Phone numbers
Address

CY

Website
File a complaint Write a review
View all 1xBet contacts
Dear @Enner250,
Specify please did your issue resolved? Did you withdrawn your funds?

Best regards,
The 1xBet Support
Jun 12, 2023 4:21 am EDT
1xBet customer support contacts
Phone numbers
Address

CY

Website
File a complaint Write a review
View all 1xBet contacts
Hello!

Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way

All the best,

The 1xBet Team
Nov 06, 2023 2:37 am EST
1xBet customer support contacts
Phone numbers
Address

CY

Website
File a complaint Write a review
View all 1xBet contacts
Hello!

Thank you for reaching out to us. To assist you with this case, we would need some more information on this situation from you. Please don't send any personal data nor information regarding your transaction, as it could be used by scammers (if you can, please delete all the personal data from your review), and contact us at public.relations@1xpartner.com so that we could help you with your situation

All the best,

The 1xBet Team
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

524 comments
Add a comment
G
G
Ghost2599
Mar 15, 2023 1:06 am EDT

I won two bet coupons, and I was surprised that the two coupons were counted as a refund, even though the match was being played at the same time that I placed the bet.

View 0 more photos
D
D
Dharshana
Mahaoya, LK
Mar 18, 2023 11:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

So sad your Sri Lankan customer service very bad.my deposit not complete.im try to fix it send many msg customer service.but 3days gone it's not credited.very bad service now.

A
A
Abumaldini
Freetown, SL
Mar 19, 2023 2:33 am EDT

Problem my account deposite

View 0 more photos
B
B
Barunnn
Kathmandu, NP
Mar 21, 2023 10:09 pm EDT

I deposited 2000npr but got rejected and i want my money back

I deposit in 9am this morning but got rejected twice

Account number [protected]

Payment method esewa

Number of payment +[protected]

S
S
Sultan &&&
US
Mar 26, 2023 3:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

screenshots

View 0 more photos
S
S
Sultan &&&
US
Apr 02, 2023 4:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bet 1.5 overs in the first half of the Austria game , and second i was bet armenia 0.5 over .I won my coupon, but the site does not give my money and returns my money, thats nonsense .Here are the screenshots . this is Scam!?

№ [protected]

M
M
mostafa ahmed
US
Apr 02, 2023 2:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i deposited 1000 egp and it was not credited to my account i contact the support email and its been 11 days with no response kindly solve the issue

Acc num [protected]

my instapay user : mostafa.ahmed.110

Sent to : agam1

Payment of : 1000

Date : 07 march 2023

Time : 07 :00 pm

Payment reference : [protected]

View 0 more photos
A
A
Anup Dahal
US
Apr 02, 2023 6:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have placed a bet and won but they refunded my money instead of winnings what is this?

View 0 more photos
A
A
Anup Dahal
US
Apr 02, 2023 8:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have placed a bet in WWE match last week for intercontinental champion no 1 contender it's been 1 week and match hasn't settled and my money is stuck in it please help me

View 0 more photos
M
M
Mahmoud ElSafty (Safty)
US
Apr 02, 2023 10:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I made deposite but i didnt get the money this is the third time

And the email keeps telling me to wait for month now

ACCOUNT [protected]

R
R
Richiii
US
Apr 02, 2023 11:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My account was blocked with my balance of over $72 I wasn't allowed to withdraw my money after passing all verification with the security team this is fraud and I want my money back this is my account I'd [protected] it is my money,your company cannot close down my account without refunding me my deposit

S
S
Shuga Lee
US
Apr 03, 2023 1:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I’ve lost so many games on 1xBet cause the system is not updating the current results as it it which is leading to loose games that are been played well.

M
M
Maurice Huncho
US
Apr 03, 2023 7:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My account has been blocked with an amount of Ugx 135800, after I replied all the questions the security team requested for, am in debt right now, the person who loaned me the money needs it, I'm requesting the 1xbet team to unlock my account and cashout my money, then they can block it later

It has happened to me today, Tuesday March 28th

View 0 more photos
S
S
Sajib007
Narayanganj, BD
Apr 03, 2023 10:39 pm EDT

Vai ara totally fraud ader fade keo paa diben na, 1xbet mail chara ar onno kono madhoma akhon deposit withdraw problem solve kora na, ara batpar

C
C
Chirag Nanda
US
Apr 09, 2023 5:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi,

I have deposited AED 1900 and the amoung got debited but not showing credotwd in account

The customer service is awful and not reapomding..Is this a scam?

I donno what to do?

P
P
prakash guddeti
US
Apr 09, 2023 5:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Due. To my deposit confirmation I tryed to contact the customer support but they did not respond for my complaint form last 3hrs

H
H
Hanamanta
US
Apr 09, 2023 7:01 am EDT

Amount debited in my bank and created request to 1xbet gaming account [protected],but amount not creditid,

My bank name Hanamanta ([protected]@paytm)

Payment method , Paytm,UPI

Payment to, [protected]@ybl on phone payment(Manoranjan v)

View 0 more photos
B
B
Babatunde Otunola
US
Apr 09, 2023 7:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I made a deposit of N5,000 tonight 1st April 2023 at 7:59pm via my master card (reference number -[protected]) and it was successful but and I was debited but later got a rejection email around 10:58pm

Kindly review and revert.

Regards

Tunde

T
T
Tt tanic
US
Apr 09, 2023 2:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposit in for benefit pay but no receive in 1xbet

View 0 more photos
L
L
LImbu Bal
Jincheon, KR
Apr 09, 2023 5:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposited amount 10000won on 30/03 at19:08:04 from korea, Chungcheongbuk-do (province)Jincheon-gun(district)Deoksan-myeon,ideok-ro 755-9 (local area) but rejected by operator.The amount is deducted from my bank account(Industrial bank of korea).i want to get back my money..

P
P
Pratik Naik
US
Apr 09, 2023 5:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hey, my friend (Team 1xbet) i deposited 3000 rs. But money still not credited yet. i want my money back or deposit my money in my account.

Transaction ID :- [protected]

User Name :- naikpratik

Mobile Number:- [protected]

UPI payment

Date :- 2/4/2023

View 0 more photos
H
H
hid riz
US
Apr 09, 2023 8:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My account for almost 5 hours now it hasn’t been verified i have sent all necessary documents …..it usually take 1 hour max to verify all this… 1xbet keeps saying they have sent it to their specialist And still no response yet….It not fair

I can’t withdraw or make any deposit

R
R
Raveena Panangala
US
Apr 10, 2023 1:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It's been 3 days since I deposited. But it doesn't seem to update. I emailed and presented my problem to the counselors as well. But my problem is not solved.

I
I
islimkaracaaa
US
Apr 15, 2023 7:12 am EDT

My life has been worse for 3 months because of this site, they blocked my 199 thousand TL account of about 11 thousand dollars even though I sent every document they wanted, I didn't use multiple accounts or anything, [censored], you never give money to this site...

id: [protected]

N
N
Nyie
Doha Qatar, QA
Apr 15, 2023 4:35 pm EDT

I deposited money to my beting account but the message come back to say which says that tbe amount has rejected and yet not in My mpesa account has already deducted now My question is how to get My money back to My mpesa account?

View 0 more photos
C
C
Channi Singh
US
Apr 15, 2023 10:51 pm EDT

I made Friday bonus bet with 3 events. I won that bet. But that amount did not credit by 1zbet. Customer support team said we credit to your gaming account. But my account is 0 balance . Please resolve my issue asap. Always your customer service is very poor. I attached 3 photos .

View 0 more photos
E
E
Elbaklish
Abo el matamer, EG
Apr 16, 2023 1:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

تم ايداع مبلغ 1000 جنيه مصري ولكن كان هناك خطا في التحويل حيث تم اثبات ان الرقم المرسل

منه هو [protected] في حين ان الرقم الفعلي هو [protected] و ذلك في يوم 7/4/2023

View 0 more photos
A
A
Ansal pa
Ernakulam, IN
Apr 16, 2023 2:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Im send 10000rs not credit 1x account and not refund my cash pls resend my cash

View 0 more photos
S
S
Sk Tuhin
US
Apr 16, 2023 7:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

1. BDT Wallet No (user ID) :[protected]

2. Trans ID: 71T8SC6N

3. Client phone no:[protected]

4. NAGAD phone no:[protected]

5. NAGAD time and date: 11/04/2023, 12:54 PM

6. Amount: 1000

View 0 more photos
R
R
Ryan Gaming
US
Apr 19, 2023 12:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please update your gaming app the result is showing wrong

And settle by for win

View 0 more photos
H
H
himanshu73
IN
Apr 19, 2023 9:53 pm EDT

This is regarding bet slip [protected] and A/C No. [protected] in 1X bet. Team2 scored 3 Runs in first 3 balls of the 19th over and according to bet I won it ; So Status should be mark WON ; but your system marked me LOST...It is a big cheating! Scam!

View 0 more photos
J
J
Jeevan85
US
Apr 19, 2023 11:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have made a deposit transaction on 1x bet of 200 rs …but it’s not credited and when I am entering utr number it’s saying invalid. I have attached proof also

S
S
004sai
Nellore, IN
Apr 20, 2023 1:02 am EDT

I have deposited 30000 rupees on 10th April afternoon but amount still didnot credit to my gaming account please check and slove the problem.I have provided all proofs with screenshots…resolve my problem…

S
S
sk turjo
US
Apr 20, 2023 5:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

1. Gaming Id: [protected]

2. Batch/transaction no. :MB119640903460A82

3. Client No: [protected]

4. Our No. (where you sent): [protected]

5. Time And Date:06:34 AM Date : 10-04-23

6. Amount: 50 Dollar

View 0 more photos
H
H
Him@3216
Mathura, IN
Apr 22, 2023 5:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have deposit 350rs via mobiqwik on 15 april money is deposited in given bank detail but yet it not credited in my 1xbet account.

I have mailed them for this problem but there is no any reply got from them.

S
S
Sumaiya Monsi
US
Apr 22, 2023 2:50 pm EDT

Player id [protected]

Personal nogod number [protected]

Date15/4/2023

Time 10:05 pm

Amount 15000 taka

Request transation id [protected]

View 0 more photos
A
A
Adewale Ajisegiri
Ikeja, NG
Apr 22, 2023 7:28 pm EDT

Hello my name is Adewale I’m having withdrawing my money from my 1xBet account about 4 hours and it not showing successfull and money is been debited from my bet account while I can’t receive it in my bank account please look into it hope to hear from you soon.

A
A
Alex leek jok
US
Apr 22, 2023 7:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposited 40 le ( Egyptian pounds) into my account today around 1:14pm

Until now it’s has no appeared on my website

M
M
mostafa ahmed01010
US
Apr 22, 2023 8:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

تاريخ 5/4/2023 الساعه 12:34 رقم الطلب [protected] لم يصل المبلغ المطلوب على اتصلات كاش رقم الهاتف [protected]

View 0 more photos
M
M
Md Arif uddin
US
Apr 23, 2023 1:47 pm EDT

My gaming id [protected]

Sir, as per your word, I gave all the documents and made a video conference call. Now I passed everything. Now if you allow me to withdraw I will be eternally grateful to you.

View 0 more photos

More 1xBet reviews & complaints

1xBet - Deposit problem 61
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposit rejected 37
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposited inr 2300 not credited to 1xbet account 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Blocked my account. 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - caution! scammers from 1xbet! 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - 1xbet is fraud as they took my own deposited amount 1
Replied
The company left an official comment to this complaint.
1xBet - I made two bets I cannot view it on my history n also the payment I made it’s not in the history 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Deposit problem
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
1xBet - Rejected Deposit without any reason
Replied
The company left an official comment to this complaint.
1xBet - My Account got Restricted 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. 1xBet Contacts

  2. 1xBet phone numbers
    +44 1273 256987
    +44 1273 256987
    Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
  3. 1xBet emails
  4. 1xBet social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
  6. View all 1xBet contacts
1xBet Category
1xBet is ranked 11 among 91 companies in the Gambling category