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1xBet review: 1xbet/account blocked with 879.42 euros 524

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Author of the review
3:09 pm EDT
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Review updated:
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My account with 879.42 euros has been blocked since 04/25, I have returned an appeal form that asked me to wait 72 hours, after 72 hours, 1xbet sent me a new message asking me to wait another 72 hours.
Before that, 1xbet had already required a series of documents, all of which were delivered. (Photo of the identity card, photo of the holder holding the identity card and photo of the holder holding an ID card next to the email conversation on the computer). All this process only occurred after a withdrawal attempt. Long time. I wait for your help.

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Aug 31, 2020 6:05 am EDT
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CY

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Dear @Enner250,
Specify please did your issue resolved? Did you withdrawn your funds?

Best regards,
The 1xBet Support
Jun 12, 2023 4:21 am EDT
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CY

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Hello!

Thank you for reaching out to us. Please contact us at public.relations@1xpartner.com so that we could help you with your situation further the fastest way

All the best,

The 1xBet Team
Nov 06, 2023 2:37 am EST
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CY

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Hello!

Thank you for reaching out to us. To assist you with this case, we would need some more information on this situation from you. Please don't send any personal data nor information regarding your transaction, as it could be used by scammers (if you can, please delete all the personal data from your review), and contact us at public.relations@1xpartner.com so that we could help you with your situation

All the best,

The 1xBet Team
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

524 comments
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Md Arif uddin
US
Apr 24, 2023 2:37 am EDT

My gaming id [protected]

I spoke on skype video call today and passed. My account is still not fixed

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Sunil achar
Mysore, IN
Apr 25, 2023 10:38 am EDT

Deposit amount nahi hey

17 /4/2023 ,

3000

18/4/2023

3000

Id ,no ,[protected]

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Md Hridoy
Md Hridoy
BD
Apr 26, 2023 9:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Solved order

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Aravind2468
Pune, IN
Apr 27, 2023 4:08 am EDT

I have deposited my money but I didn't got my money in my account,

My transaction amount was 500, transaction I'd was the [protected].

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Arpon Arpon
US
Apr 30, 2023 3:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposit 400 but it was rejected but deduct on my acount.

deposit rejected

1)gaming I'd:[protected]

2)transaction I'd:71UCKEGB

3)client no:[protected]

4)agent no:IT Shop

5)Payment:Nagad fast

6)time:11:10 PM

7)Date:23/04/2023

8)Amount:400

9)screenshot

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Ariyan Ahamed
US
Apr 30, 2023 5:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Player id:[protected]

TRANSACTION ID:ADL3PUYMXJ

CLIENT NO:[protected]

AGENT NUMBER:[protected]

TIME:10:30PM

DATE:21/04/23

AMOUNT:300

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Malav Bhavsar
US
Apr 30, 2023 6:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've paid 1500rs 2 times on 21st April in evening one from Google Pay and One from Phonepe.

Only one out of them has been added to account.

Please help

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Pc Man
US
Apr 30, 2023 7:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

1x Bet ID- [protected]

Amount Credited- Rs. 30,000/- (Srilankan Rupees)

Date- 21 April 2023

Time- 20:53:23

To Account-[protected]

Transfer ID- [protected]

Platform- Sampath Bank online Banking ( Sampath Vishwa)

it has been almost 30 hrs upto now my deposit not credited to account.

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Shailendra Rajawat
US
May 01, 2023 5:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mene 19.04.2023 ko 1000 rs deposite kiye the vo I'd main abhi tk credit nhi huye Aaj 7 din ho gye wait krte or customer care wale bhi kuchh response nhi de rhe h only wait wait krne ko bol rhe my gaming account no.[protected]

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Ix scam
Colombo, LK
May 01, 2023 11:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I made a deposit on 22/4/23...got the successfully transferred cyber receipt...but it not still credited to my 1x account...the customer care and online customer service keep on asking the same question..and several email Ive sent...still no response at all...Ive attached the proof of payment and customer care reactions

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Thibault123
Nantes, FR
May 04, 2023 4:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My 1xbet gaming account is [protected].

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Thibault123
Nantes, FR
May 04, 2023 5:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ticket number [protected]

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Danoj Tirupati
US
May 06, 2023 7:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have placed withdrawal request on 27/04/2023 rupees 4000/- but these time couldn't credit into my saving account.but actual withdrawal time taken is 48 hours only but these request time is over.i can call so many time to 1x bet executives cannot respond correctly.kindly check and solve my issue.

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Hamza el jaouhari
Tangier, MA
May 06, 2023 12:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

a payment was not credited to my account, been sending emails to processing-morocco@1xbet-team.com, but nothing was done

Name : el jaouhari hamza

account number : [protected]

bank account : [protected]

sent to : 230735506541621101150088

payment date : 18/04/2023 at 13:01:38

Incidents : [#[protected]] , [#[protected]] , [#[protected]]

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Manuut@1727
Chikkamagaluru, IN
May 06, 2023 4:01 pm EDT

I jave withdrawn the amount of Rs8380/- on 06-04-2023 but still I haven't recieved. They are not even responding to my mail. I want my money back.This one of the worst gaming application.

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Cy r il
Baguio city, PH
May 08, 2023 9:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please take action.

April 30.2023. 5 03 pm.

May 1. 2023. 1 am

It got rejected but d money was send already!.

Up to until now there is no action ...

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Abanob Nazih
US
May 08, 2023 11:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

1xbet is a fraud unrespectful company

please don't put your money there they will steal it and no one will answer you again.

i cant access my account and i tried to contact them by all methods .. they ignore me including the public.relations@1xpartner.com .. they stole my money Please don't waste your money with them

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Abhinav Mishra.
US
May 09, 2023 4:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

on 29/04/23 i did 1000/- rs deposit to 1xbet app given account but it is still not showing in my 1xbet account i asked the same to customer support but they are not responding and not helping in this, i shared all necessary details of payment but still they are not doing anything.

kindly help me to recover my money.

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12739929
Dhaka, BD
May 09, 2023 6:39 pm EDT

Sir i was send money 500 hundred to 1x bet bangladesh agent.but he Don't add this money in my gaming account. I send this money on 23 april 2023 today 4 may.please sir help me

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Tat Htun
US
May 10, 2023 5:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I transfer paynow finished for deposit SGD 50$ .I forget comment code.Idon't get deposit in my 1xbet account. please that deposit in my. 1xbet accoun.

1.POSB. payroll account 449 1376...

2.SGD 50$

Paynow

3.May 04 11:41 pm

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giankyle
Urdaneta City, PH
May 10, 2023 4:33 pm EDT

too much pending time on my deposit

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fun time
US
May 10, 2023 5:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposited rs 3500 but that amount not credited in my acount, I mailed but there is no response

Gaming id [protected]

Email hi.main.ravi@gmail.com

Complaint no [protected]

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Latabai
Patur, US
May 10, 2023 8:15 pm EDT

I have not received my withdrawal amount yet but please let me know where my amount is

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Thibault123
Nantes, FR
May 11, 2023 1:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I made a deposit using my debit card last friday at 10pm of 500 euros but the money was never credited on my 1xbet account.

I tried contacting 1xbet on info-en@1xbet-team.com on saturday but never got an answer.

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Malith Fernando
US
May 13, 2023 4:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

please fix ad my account my deposit

this is my trafer account to him - HN Brabashala

account number [protected]

commercial bank

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nikko ramos
US
May 13, 2023 8:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I already submitted screenshots of my proof of payments and the message that it was rejected. until now my deposit is not yet credited. i did not have any mistake in giving the correct deposit information but still it was rejected.

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Edison Dela Cruz
US
May 13, 2023 12:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Withdrawal requested approve by operator,last April 25 2023,3:05 in the morning,payment not received

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axelm
quezon province, PH
May 13, 2023 3:07 pm EDT

nag send po ako ng 7h tapos nalagay ko lng na e didiposit ay 1h lng pano po kaya mabawe yung tinrang 6h

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Emad Lotfy
US
May 14, 2023 10:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

EMAIL: EM.M.LOTFY@GMAIL.COM

ACCOUNT: [protected]

I DID A DEPOSIT 31.5 $

BUT DIDN'T GET 200% DEPOSIT PROMOTIONS

KINDLY SUPPORT

MOB NUMBER: [protected]

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Cuevas, Arsenio G.
US
May 15, 2023 12:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I won 2 games in a 3 way bet, but LDL OMD vs SDX was postponed earlier this evening and i don't know why. Give me my money, i won 2 games. Thanks.

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meloderam
sumigait, AZ
May 15, 2023 1:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i pay 100 aud for play game in slot machine in 1xbet casino

i pay 100 aud for cannonade game in yggdraysel provider and buy future spin casino but game stopet and dont continu i send pm to 1xbet support 1x bet online chat but dont solve my problem after 48 houre please help me

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Mark Demesa
US
May 15, 2023 12:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposit 500 pesos but it was rejected and my balance is lost.

Account id: [protected]

Email Address: mark07demesa@gmail.com

GCASH

Ref No. [protected]

09 May 2023, 09:27 PM Express Send Notification You have sent PHP 500.00 to RO****O R. [protected] on [protected]:02 PM.

I deposit ₱500 but it doesn't go in my account

Please reply 🙏

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Rakeshk
US
May 16, 2023 3:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

As i earlier mentioned about my deposited money. A reply from 1xbet has come that i have not deposited any money. But i did deposited money in my account. Now what should i do.

As you can see in the enclosed image. this is reply from 1xbet

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Muiruri Karingu02
US
May 17, 2023 5:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My account has not been depositing for a month now...when i try it always says error

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Hagbe Pierre
US
May 20, 2023 7:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My account ID is [protected], I won money but when I try to withdraw, they asked me to provide some documents to their security service, I provided all those documents by since 3days they have not unlocked my account and my money.

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Ramanranjan Das
US
May 20, 2023 3:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Diposit money still not added in to my gaming I'd ... It's too late ... I used UPI fast method for diposit money but too time gone still not added ... Even 1xbet app costemer care service too bad ,still I'm not getting a single reply from them

Regards

Raman Ranjan Das

Gaming I'd - [protected]

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Mahmed Mahmed
US
May 21, 2023 3:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

انا شحنته لحد دلوقتي ما اكلش فلوس

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Crizel Daoan
US
May 21, 2023 6:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had deposited $50.00 today via paynow to your bank account I had uploaded some receipts also for further information.

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rcerv
Manila, PH
May 22, 2023 12:08 pm EDT

I deposited Php1,000 on May 16 but got a notification that my deposit was rejected.

I contacted chat, phones and email support but they are not giving me a resolution. I am still waiting for the deposit or the money to be refunded back to my account.

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Lahiru Aloka
US
May 22, 2023 12:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My deposited amount not updated to my account after 12hrs and I send the email to the info-en@1xbet-team.com but no response after 1hr.

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