1xBet’s earns a 4.5-star rating from 1328 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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Replied
1xbet blocked my account of 11 thousand dollars
After waiting for exactly 11 days, they blocked my account, I had about 11 thousand dollars in the account and there is no reason for the block, just in their minds. Can't two people from the family have a 1xbet account, there are no same bets, no cross bets, no cheats, no bonuses, we didn't use any bonuses, we just took bets and won, we sent as many documents as they wanted for 11 days. I will because we didn't cheat, we just won by luck, give me my money now!
ID: [protected]
They blocked me from everywhere, it touches my blood, we did not defraud this site, [censored].. I will commit suicide if I die in your face, this site is responsible...
They blocked their whatsapp numbers and they don't respond to any emails.
no one replied to e-mails, they confiscated my 11 thousand dollars, no explanation, I got burned, you don't get burned, definitely stay away from this site...
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us!
We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
We received the information from the Security Service, that you have already withdrawn the amount of your deposits. Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
Best regards,
The 1xBet Support
Thank you for contacting us.
We've sent a corresponding request to the Security Service regarding your question. As soon as we receive new information on your situation, we'll surely get back to you with an answer
All the best,
The 1xBet Support
Replied
1xbet blocked my account
They didn't approve my account for exactly 10 days. Today morning, I received an email from the email stating that your account has been blocked. Whatsapp number is not valid, he wrote a complaint and made me wait "Trust me. Then he said that you need to send the money from your payfix (internet banking used in Turkey) account to the account I gave you. He said to confirm your game account, "As soon as you send your Whatsapp number, your account will be active". I believed and they sent me. I sent the money to the account in the photo 3 times. I promise your account will be opened. He wrote all day long so that it will be opened at exactly 20.30 and the last time I sent the money to the account they wanted, I sent a message to the whatsapp number, he blocked me. I cannot log in to the 1xbet game account and I sent the money they sent from my Payfix account to another account We didn't cheat, my mother's account is separate from my account, the same bets are definitely not there.
We sent the documents they wanted for 10 days, none of the bets are the same, so now my hand is shaking with anger, both accounts are still clean and this whatsapp number is deceiving me, using my account and blocking me, now what to write, I will report you everywhere, I will not let you go...
ID: [protected]
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us!
We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
We received the information from the Security Service, that you have already withdrawn the amount of your deposits. Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
Best regards,
The 1xBet Support
Thank you for contacting us.
We've sent a corresponding request to the Security Service regarding your question. As soon as we receive new information on your situation, we'll surely get back to you with an answer
All the best,
The 1xBet Support
Replied
1xbet blocked my account
They didn't approve my account for exactly 10 days. Today morning, I received an email from the email stating that your account has been blocked. Whatsapp number is not valid, he wrote a complaint and made me wait "Trust me. Then he said that you need to send the money from your payfix (internet banking used in Turkey) account to the account I gave you. He said to confirm your game account,"As soon as you send your Whatsapp number, your account will be active". I believed and they sent me. I sent the money to the account in the photo 3 times. I promise your account will be opened. He wrote all day long so that it will be opened at exactly 20.30 and the last time I sent the money to the account they wanted, I sent a message to the whatsapp number, he blocked me. I cannot log in to the 1xbet game account and I sent the money they sent from my Payfix account to another account We didn't cheat, my mother's account is separate from my account, the same bets are definitely not there.
We sent the documents they wanted for 10 days, none of the bets are the same, so now my hand is shaking with anger, both accounts are still clean and this whatsapp number is deceiving me, using my account and blocking me, now what to write, I will report you everywhere, I will not let you go...
ID: [protected]
Today, day 7, i sent the documents i requested and i still did not answer, i have no money, i was surprise to this site. They said 72 hours for each document, let's send the last document, it was 72 hours, it was 7 days total, the day i was a member of this site, i was bad. Give my money now nalet site! id: [protected]
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us!
We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
We received the information from the Security Service, that you have already withdrawn the amount of your deposits. Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
Best regards,
The 1xBet Support
Thank you for contacting us.
We've sent a corresponding request to the Security Service regarding your question. As soon as we receive new information on your situation, we'll surely get back to you with an answer
All the best,
The 1xBet Support
Replied
1xbet blocked my account
They didn't approve my account for exactly 10 days. Today morning, I received an e-mail from the e-mail saying that your account has been blocked. The whatsapp number is not valid, it allowed me to write a complaint and wait by saying, "Trust me. Then he said that you need to send the money from your payfix (online banking used in Turkey) account to the account I gave you to approve your game account, he said, "As soon as you send the whatsapp number, your account will be active." I believed and sent the money they sent me 3 times to the account in the photo. I promise that your account will be opened at exactly 20.30 he wrote all day long and at the last time I sent the money to the account they wanted, I sent a message to his whatsapp number and he blocked me. I can't log in to the 1xbet game account and I sent the money they sent me from my payfix account to another account. We didn't do any cheating on my game account, my mother's account is separate, my account is separate, we sent whatever document they wanted for 10 days, none of the bets are the same, so my hand is shaking with anger right now both the account is still closed and this whatsapp number is deceiving me to use my account and block me, what would it be written that now I will complain to you everywhere I will not let this thing go...
ID: [protected]
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us!
We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
We received the information from the Security Service, that you have already withdrawn the amount of your deposits. Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
Best regards,
The 1xBet Support
Thank you for contacting us.
We've sent a corresponding request to the Security Service regarding your question. As soon as we receive new information on your situation, we'll surely get back to you with an answer
All the best,
The 1xBet Support
Replied
Account confirmation
Now an e-mail came from 1xbet that the account is blocked. we didn't cheat, can't two people use 1xbet account in a house? They haven't approved my account for 10 days, we sent whatever document they wanted, now they send an e-mail that the account is blocked, so 2 people in 1 house can't use 1xbet account, is it such a ridiculous thing! we didn't cheat give me my money now!
ID: [protected]
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us!
We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
We received the information from the Security Service, that you have already withdrawn the amount of your deposits. Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
Best regards,
The 1xBet Support
Thank you for contacting us.
We've sent a corresponding request to the Security Service regarding your question. As soon as we receive new information on your situation, we'll surely get back to you with an answer
All the best,
The 1xBet Support
Replied
I won the bet in the match between sharjah d20 vs emirates blues d20 but showing loss and money deducted
13 - Over, 4 - Delivery, Total Runs Team 1 Over 0.5 - This was my bet, on this delivery the Team 1 scored 1 run, which should make me the winner.
Match Date : 25-12-2022
Bet Slip Number : [protected]
Bet Amount: Rs1100
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. If you are having any struggles with your own 1xBet account, please let us know at public.relations@1xbet-team.com so that we could assist you the best possible way
Best regards,
The 1xBet Team
Replied
Account confirmation
I've been waiting for account approval for 8 days. I sent whatever they wanted, they say 72 hours for each document, it's been 72 hours since the last document you sent and there is no response. They blocked me from their WhatsApp numbers and they don't respond to my emails. I am disgraced because of this site, damn the day I became a member, give me my money now!
ID: [protected]
Do not auto-reply here. 72 hours have passed since the last document I sent, 8 days in total 8!
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us!
We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
We received the information from the Security Service, that you have already withdrawn the amount of your deposits. Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
Best regards,
The 1xBet Support
Replied
1xbet does not confirm the account for 5 days
1xbet does not approve my account for exactly 5 days, they have finished the person psychologically, what a shame the day I became a member of the site, 5 days 5 . They asked for 10 photos, they asked for documents, I sent whatever they wanted, still no results, they don't reply to messages anymore and I can't log in to the site, damn the day I became a member, confirm the account I entered immediately and give me my money!
ID: [protected]
today is the 9th day still no answer. I'm fed up, I sent whatever they wanted. where did i mess you up! [censored]!
today is the 8th day, still no answer, they blocked it from everywhere, I had about 11 thousand dollars in my account, I'm tired of it, it's been 8 days now !
now whatsap numbers have blocked me and no one answers e-mails I've had it for 7 days, damn the day I became a member
Today, day 7, i sent the documents i requested and i still did not answer, i have no money, i was surprise to this site. They said 72 hours for each document, let's send the last document, it was 72 hours, it was 7 days total, the day i was a member of this site, i was bad. Give my money now nalet site! id: [protected]
today is day 6 and still no results, no one replied to email. damn you
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us!
We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
We received the information from the Security Service, that you have already withdrawn the amount of your deposits. Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
Best regards,
The 1xBet Support
Thank you for your patience!
We've checked all the information regarding your situation with the Security Service. At the moment, you are undergoing a verification procedure according to the T&C:
2.34 Should the bookmaker’s Security Service have any concerns about the bettor’s identity or their personal details (address, credit or debit card, other data), they are entitled to request any documents from the bettor substantiating their identity or other submitted data at the bookmaker’s absolute discretion, as well as to cancel any payments until all such details are verified
The verification procedure is standard for each betting company. In order to proceed with the verification process, you need to follow the instruction from the Security Service
All the best,
1xBet Support
Replied
1xbet
I've been using 1xbet a year now never had a problem, some days ago they blocked my account cab't access to many betting matchs and can't withdraw any money but of course for deposit wirks perfectly, i've told to contact the security team but it's like talking to a robot all files sent were rejected and if it's not rejected they keep sending the same mail that they need files and can't even specify what kind if files if those sent before aren't accepted, this is really humiliating and not acceptable for a platform like that. When things like this happen people will lose trust to 1xbet
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us.
We've sent a corresponding request to the Security Service regarding your question. As soon as we receive new information on your situation, we'll surely get back to you with an answer
All the best,
The 1xBet Support
please see my complain
Replied
1x bet rejected my 2000 tk deposit from bangladesh though i
though i tried to contact them via [protected]@1xbet-team.com but the don't reply.
I sent them all the details and proof , why they are trying to scamming , why the are not replying.
Details
[ 2000 Taka ( Nagad Free ) Deposit Request Rejected (All proof available) 11 December ]
Deposit transaction in the amount of 2000.00 BDT via e-payment (Nagad Free) rejected by operator!
I deposited 2000 TK through( free nagad/payment ), operator Rejected it. I am sending You Proofs
Player id, - [protected]
Transaction ID,-- 71L77KZ9
Client no,-- [protected] আমার নগদ নাম্বার
Agent number, -- [protected] [free Nagad]
#Payment done to: Milon Pharmacy
Date, -- 11 DECEMBER 2022
TIME 08: 53 PM
Amount -- 2000.00 (নগদ)
please add money or refund it, i have all the proofs.
Desired outcome: Amount should credit to my player id or refund it.
Busted Solve this . they are not replying.
Thank you for your feedback. To resolve your question as quickly as possible, please contact our Support Service - info-en@1xbet-team.com directly with providing your client ID and the transaction details (the exact date, time, the amount of your transaction, payment system and screenshot of your deposit). You will surely receive the help needed on this situation
All the best,
The 1xBet Support
Replied
Sold not credited 5 days ago
I have made a second fund deposit to my account, after sending via CIH bank to SRV 1xbet, the application refrehsed, so the Motif code was changed,
I still havent received any sold yet, even that I have contacted the support via email more than 6 times
I made two more deposits and receive nothing yet
is there any way to solve this problem, because this is not professional at all
Desired outcome: I want my account to be credited as soon as possible because money was debited from my bank account
This complaint has been resolved automatically due to user's inactivity.
Thank you for your review
Please note that the delay with your payment is on the side of your payment system
In order to resolve your situation, we kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1XBET-Maroc-102935695787110 and describe the situation, including providing your client ID number and the transaction details (the exact date, time, the amount of your transaction, payment system and screenshot of your payment). We'll check all the information and provide you with the answer there
Also, please be attentive when filling out the payment form to avoid such situations in the future
All the best,
The 1xBet Support
I’m having the same problem. And did use the same bank CIH. I did read other reviews on the web and found out that they did this to other clients as well. This is definitely a fraudulent company that uses people’s money for other purposes. Please let me know if you’re problem has been solved.
Replied
Complaint
I transfered money or deposit and it went through or by my wallets. Transfer was successed and i downloaded information.
The broker i trasnfered is Reyaj Alam Miya and information [protected].
It successed he received the amount. Depoait amount through IME PAY.
And the main points of this complain or report is ,i was sent a message that my
IME PAY transfer money is successed, but the deposit amount is not transfered into the points or deposits in 1xbet.
So, i would like to know that what has been to my deposit. 4 days has passed away and i didnt receive any deposit amount in my 1xbet account. Please sir/maam i would like to know as fast as my report reply.
Thank u.
This complaint has been resolved automatically due to user's inactivity.
Thank you for your feedback. Could you please specify, have you contacted our Support Service? If not, please write to this e-mail address - info-en@1xbet-team. com and describe all the situation with providing your client ID number and the transaction details (the exact date, time, the amount of your transaction, payment system and screenshot of your deposit). You will surely receive the help you needed on your question
All the best,
The 1xBet Support
Replied
Please return my balance
Please cheack every time i lose my money by u r service if i win also i didn't get back my money always i lost i send u a photo down
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. If you are having any struggles with your own 1xBet account, please let us know at public.relations@1xbet-team.com so that we could assist you the best possible way
Best regards,
The 1xBet Team
Replied
Didn't get my winnings — complaint
21 December, 2022
Time: 1:16 am
Name of the Game: The dollar game
Game provider: Inbet Games
Stake amount I was playing: 0.10$
Winning amount: 1215$
Description of the problem: I didn't get my winnings
Sir please solve my issue, this gambling Game is trying to cheat my winning, and that's not a fair, I have an evidence if it's need. 1XBET customer support told me that my bets settled correctly as a loss! Please clarify if 1XBET App is cheating and fraud app? Need a response, ASAP!
Desired outcome: Disagreed with the decision
This complaint has been resolved automatically due to user's inactivity.
Thank for your review! To understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
Replied
Deposit not credited to my account
Up On the 17th of December I made a deposit via a bank transfer and as I’m writing this I still haven’t received my money. The worst part is their customer service. After countless emails with proof of transfer and everything and live chat attempts, all you get is silence or some generic response. I did contact my bank and they confirmed that 1xBet did receive my money, also my very first deposit was credited to my account almost instantly which leads me to think that 1xBet is deliberately keeping my money. If this isn’t the behavior of a fraudulent company I don’t know what is.
Ps: I lost several betting opportunities because of this, and now all I want is to get my money back so I can delete mu account. Worst experience with a “business” ever!
Desired outcome: Getting my money back
After contacting their Facebook page just like 1xBet suggested in the comment above, this was their response (screenshot below). See? They will keep giving you these answers meanwhile your money is stolen. STAY AWAY from these thieves people.
PS: after contacting my bank for a second time, they said the money was received by 1xBet on the exact day I made the deposit and at the same moment. So there you have it, if you use their website you WILL get scammed sooner or later.
@1xBet,
That’s absolutely a despicable lie. I did contact my bank as I said, and they confirm that you had received the money instantly, so there’s definitely no problem on my end. Just a quick search of the different reviews on your website m, one would figure out that you’ve been doing this to countless other clients and getting away with it. This is criminal in my opinion!
Ps: stop asking me to contact your customer support already and give me my money back. I sent you countless emails and messages with proof and haven’t done anything!
Issue: my deposit doesn’t show on my account even though it’s been received by you (my bank confirms it).
Date of the deposit: 17/12/2022 at 11h55
Amount: 50 MAD
User ID: [protected]
Method of deposit: bank transfer (CIH) transaction ID: A4D7304
All these details are in the receipt that I sent you, and yet your customer service chooses to deliberately not solve my issue.
This is a screenshot of the deposit
Thank you for your feedback!
The delay with your payment is on the side of your payment system
Please write to our 1xBet Official page - https://www.facebook.com/1XBET-Maroc-102935695787110 and describe all the situation with providing your client ID number and the transaction details (the exact date, time, the amount of your transaction, payment system and screenshot of your payment). Your appeal will be worked through and you will be notified about the results
We kindly ask you to be attentive when filling out the payment form to avoid such situations in the future
Best regards,
The 1xBet Support
Thank you for your feedback. To understand all the situation, please describe your question in more details and provide your client ID, the exact date, time, amount of your transaction, the name of your payment system and the transaction ID. We will check all the information and get back to you with an answer
All the best,
The 1xBet Support
Salut frére, je viens de reçu mon solde sur mon compte 1xbet
Après une semaine de tentative je l’ai envoyé des emails presque 7 fois
Essaye de l’ai envoyé ces documents
Replied
Unwanted payment and your rude staff
Dear Concern,
This is to let you know that I had used my Visa card to add 200 QAR to my profile to use and now I see another transaction of 500 QAR which was added to my profile through my card. The second transaction of 500 QAR was not done by me and I have already informed my bank about the same. Due to this unwanted transaction I would like to block my card and before that I would request you to kindly allow me to withdraw the balance amount of 672 QAR to my account.
I would want the same to happen at the earliest as it would help me to go ahead and block my card before any other unwanted transactions happen through it.
And the same thing I told to your staff over the call and they were so rude as [censored] and they started telling me my responsibilities rather than helping me out and doing there own job
And I have been me mailing your guys from so long and there is no response.
I will [censored] now your CEO Evgenii over social media platform. Its enough now
Such non customer friendly staff and company this is.
Regards,
Sanchit Chopra
Desired outcome: Initiate my refund at earliest because i have to block my card to prevent it from unwanted transactions
This complaint has been resolved automatically due to user's inactivity.
Thank you for your feedback.
To resolve your question as quickly as possible, please contact our Support Service - info-en@1xbet-team.com directly with providing your client ID and the transaction details. You'll surely receive the help needed on this situation
All the best,
The 1xBet Support
Replied
"payment not received"
Payment of 350 through Paytm new vallet on 20-12-2022 @12.2am but still not recived
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. If you are having any struggles with your own 1xBet account, please let us know at public.relations@1xbet-team.com so that we could assist you the best possible way
Best regards,
The 1xBet Team
Replied
1xbet please re-active or refund my balance
Dear sir
Previously the instructions given by 1xbet I Passed successfully. I successfully passed Skype video conference too twice. After that, 1xbet asked me to upload any one of birth certificate, electricity bill and driving license. Then I uploaded my birth certificate and electricity bill & mental capacity certificate & gambling addiction certificate & license to practice medicine from the doctor who issued the certificate & apostilled document confirming my identity. All of instructions passed successfully.
But 1xbet didn’t release my fund. Why i cannot get my money. I strongly claim to release my fund.
Help me please
This complaint has been resolved automatically due to user's inactivity.
Thank for your review!
To understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
Replied
1xbet delete my deposited account
My account id number is: [protected]
I created my account from 1xbet.com using One click registration option.
I also deposit money in my account. But after made deposit I can't log in with my password.
Now security Department don’t reply me about my account.
My last deposit amount was: 149000/ bdt taka
Last deposit time was: 11:36 am (Bangladesh local time) in the date of 03-05-2022
The Agent Withdraw address is Chattagram Chattogram kumira Sitakundu pos
Please help me to get back my deposited money and account that I can log in.
Mentioned that I have my National identity card
The last deposit screenshot which I got from my EPOS agent.
Desired outcome: Want to get back my deposited money
They didn’t reply my email since this problem. Now as a client what should i do?
Thank you for your feedback. To resolve your question as quickly as possible, please contact our Support Service - info-en@1xbet-team.com directly with providing your client ID. You will surely receive the help needed on this situation
All the best,
The 1xBet Support
Replied
Deposit issue
My client ID: [protected]
My Gmail : [protected]@gmail.com
date of the transaction :14/12/2022.
I sent money from my cih bank account to 1xbet app but I didn't receive it until now, you can find below the screenshot of the transaction details
Desired outcome: I appreciate a response
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. If you are having any struggles with your own 1xBet account, please let us know at public.relations@1xbet-team.com so that we could assist you the best possible way
Best regards,
The 1xBet Team
1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
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1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
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1xBet social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 25, 2024 - View all 1xBet contacts
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