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1xBet review: Withdrawal rejected due to identification documents

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2:36 am EST
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have deposited npr 880006.84 (usd 6494.76)through cryptocurrency exchange platform binance and i played online cashino called baccarat and i won certain amount while withdrawing the amount it says documents required email security team then i started mailing them i provided alll the documents about my 1x id and from where i deposited the amount that is binance account owner i submitted Everything and at last now they are asking for source of fund i submitted the business registered documents in my name and tax clearance documents I'm from nepal and i have submitted the documents but now they are not accepting it i played from my lifetime business saving now they not accepting that document. Please help me to get out of the situation

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Jan 27, 2025 2:16 am EST
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Hello! You need to be verified. Unfortunately, verification this is a mandatory requirement from regulators.
When providing our services, we strictly adhere to all the rules of the website that players agree to upon registration, as well as the rules and laws established by regulatory bodies. The verification procedure for large transfers is carried out to ensure the security of these transfers and to prevent violations of rules, such as the use of others' personal data and bank accounts. We understand that this process may not be very pleasant and may take time, but it is mandatory. We hope for your understanding and cooperation to ensure a quick completion of the process and successful withdrawal of your winnings.

Please write to tech. support and provide the necessary documents.

Have a good day!
Update by Bishna27
Jan 24, 2025 1:20 am EST

The details to contact them you provided via email . I contacted them and they asked for no gambling addiction certificate i have paid them but now I'm not getting any response from them it's been more than 24 hours . They gave me contact details of telegram and there they asked for the certificate that no gambling addiction certificate and when contacting to the number given by your team on the email i they told it would take around 130 usd to make the certificate i paid them but I'm not getting any replies

Update by Bishna27
Jan 27, 2025 2:45 am EST

They are asking for a income source and u have sent the business pan and a tax clearance of my name but they are not accepting the documents what should i send more

Feb 07, 2025 1:37 am EST
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Thank you for providing a medical document that you do not have an addiction. To unlock your account, please send it, along with your ID, to the official email or via chat on the 1xbet website or application. Thank you!
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