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CB Gambling 1xBet Blocked my account without any reason please open my account
1xBet

1xBet review: Blocked my account without any reason please open my account 1

J
Author of the review
4:41 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
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[protected]

I have applied from the email address attached to my gaming account. And i am conforming i am the owner i didnt mailed you to block my account check properly please
I am the owner of this account
my phone number [protected] linked with my account from the beginning.
My email [protected]@gmail.com is linked with my account,so there is no reason to think this account is not mine..

⛔⛔🔴 you cant block anyone account by got mail from unregistered email adress.you blocked my account by fake email request, i had money on my account why i will mail you to block my account? try to understand me please open my account. ⛔⛔⛔🔴

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1xBet response
Dec 04, 2024 5:48 am EST
1xBet customer support contacts
Phone numbers

+44 1273 256987

Address

CY

Website

1xbet.com

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Hello!
We sincerely regret for the inconvenience caused.
The most common reason for blocking is a multi-account.

According to the rules: "Each registered client can have only one account. At the same time, at the time of registration on the site, the Bookmaker’s condition applies that one account (account) for: one family (for all relatives), one address, email address, credit/debit card number or IP address. It is prohibited for different clients to use the same bank card. The administration of the Bookmaker's office reserves the right at any time to additionally request from the client his clarifying data (passport details, registration, registration, etc.) and go through a video conference."

We count on your understanding and compliance with the above rule. If you have any questions or need assistance, please feel free to contact our support team either online or by mail. We are always ready to help you with any question.

Sincerely,
Team 1xBet.
Resolved

This complaint has been resolved automatically due to user's inactivity.

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J
J
J. Stracke
4 comments
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Nov 27, 2024 8:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Use the registered contact numbers to contact 1XBet and request the reactivation account. Mention exactly the message that was sent in order to block it was not sent by you and gives necessary proof of ownership. If a solution is not achieved, inform the higher support or go through the relevant authorities that are in your country.

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