1xBet review: Let me log in and add my email address

I use 1xbet since 2020.
I created one account by using One click registration option. I didn’t fill up my personal profile even No phone number and email was added in my account. Then I made deposit of 149000 bdt taka from our local agent. That agent was also a fraud as he notice to 1xbet security department as that transaction wasn’t made by him. For this, 1xbet company freeze my account and money. I mailed [protected]@1xbet-team.com. Security Department asked for my documents and selfie with my documents. I submitted everything they asked for.
Here is the email ticket id Re: I didn’t add my phone number or email address so that I can't use forget password option [#[protected]]

How 1xbet identify me that I am fraud, they just listened their liar agent only. I am their customer. 1xbet need to value their customers.

My account information is given below.
My account id number is [protected]
Last deposit amount was: 149000/
Last deposit time is: 03-05-2022 at 11:35 am (Bangladeshi time)
Now I can't log in by using my account id number and password.

I made that deposit at 03-05-2022 at 11:35 am local time of my region. Also I made 2000 bdt taka before that deposit. Please solve my problem and set my personal information in my account.

Claimed loss: 151000 total

Desired outcome: Unblock my account and add my email address.