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CB Gambling 1xBet Without reason block my account please open my account
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1xBet review: Without reason block my account please open my account 1

J
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2:53 am EST
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Dear Team
It has been almost 2 years since you have not fixed my account, I am mailing from my register email but you are not listening to me. I am mailing from the register email where I am requesting my account access back, why are you not helping me! So what is the relationship between the register email and the account for your System ? Email is my personal thing which is associated with my 1x account, why are you turning me away when I am emailing you from my registerd email whic is linked with my account. Please open my account.
i am giving as much information i have now
My id [protected]
My sequrity question :
Father first name: Johir
Opened account :7 December 2022,
One of withdraw information i am providing to you
Date :21 December 2022
Amount :20000
Trx id:[protected]
My email: [protected]@gmail.com
I have allready forgot and lost all information of my account.its already 2 years gone. Only i have a withdrawal request screenshot of my account.i have attached the screenshot please check.
Please open my id please.this is my account please try to understand

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Update by Jobeda Khatun

They never give any response here from no support

Dec 04, 2024 6:08 am EST
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Hello! We sincerely regret for the inconvenience caused.

The most common reason for blocking is a multi-account. According to the rules: "Each registered client can have only one account. At the same time, at the time of registration on the site, the Bookmaker’s condition applies that one account (account) for: one family (for all relatives), one address, email address, credit/debit card number or IP address. It is prohibited for different clients to use the same bank card. The administration of the Bookmaker's office reserves the right at any time to additionally request from the client his clarifying data (passport details, registration, registration, etc.) and go through a video conference." We count on your understanding and compliance with the above rule. If you have any questions or need assistance, please feel free to contact our support team either online or by mail. We are always ready to help you with any question.

Sincerely, Team 1xBet.
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N. Rohan
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Verified customer This complaint was posted by a verified customer. Learn more

Contact 1XBet support once more, clearly mentioning that you are emailing from your registered email and including all the required urgent account information (ID and a security question, as well as withdrawal information). Tell them that you are asking for their help in getting back to communication with this account. Continue to follow up, stressing that two years have passed since the resolution was promised.

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