Bill Me Later’s earns a 3.2-star rating from 43 reviews, showing that the majority of customers are somewhat satisfied with credit services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Stay Secure with Bill Me Later: A User-Friendly Option for Online Shopping
Bill Me Later is a great option for those who are hesitant to share their debit or credit card information online. It's super easy to use and I highly recommend giving it a try. It's much safer than risking your personal information online. You can add funds to your account by purchasing a card or by receiving payments online. It's a great way to stay secure while still being able to make purchases online. Plus, the process is very straightforward and user-friendly. Overall, I think Bill Me Later is a great choice for anyone who wants to shop online without worrying about their personal information being compromised.
Improved Bill Me Later: A Review of the Convenient Shopping Experience
When I first signed up for Bill Me Later a few years back, I wasn't too impressed. They kept running my credit decision every time I made a purchase, so I never knew if I would get approved for a certain amount of money or not. It was a bit of a gamble, and I didn't like that.
But now, things have changed for the better. Bill Me Later gives you a designated credit line, so you know exactly how much you can spend without having to worry about getting declined. And they're always adding new stores to their list of partners, which is great news for us customers.
I have to say, I'm really impressed with how Bill Me Later has taken care of their customers. They've made some great improvements over the years, and it shows. Thank you, Bill Me Later, for making shopping a little bit easier and more convenient for all of us.
Bill Me Later Closed My Account Without Explanation - Frustrating Customer Service Experience
I been using Bill Me Later for a long time now, but they just went and closed my account out of nowhere! I called them up and they said they couldn't verify that it was me. I don't owe them any money, and I've always had good credit with them and all my other accounts, so I don't know what's going on. I've tried emailing and calling them a bunch of times, but every time they just tell me they can't talk to me about it. Like, seriously? I wish they would just give me some answers, but it seems like they don't care about helping me out.
Bill Me Later Complaints 40
payments
You received 75.00 per month and when you change you kept getting my money now there account who got my payment for the last 10 years are there is no trace of my money are who getting it, I would like a copy of my pay history showing all payments the was sent to the bill me later account per my account number, how do I get my balance and refund for over payment and pay pal said the account was written of why when are getting 75..00 per month where is my money going
How do I get and pay history of payment made over the last ten year of 75.00 a month.
They wanted to get money from me as soon as possible
I have paid the company Bill Me Later and all payments were on time. However, I got the email from the staff that they wanted to get the last payment before the 1/10/15. I replied and told that I would be able to pay only on 5/10/15. But the company started to threaten me and asked for money. I don’t understand what they have changed and why they needed more money from me. Does anyone have the same problems?
BML set as default to PayPal????
I ordered a software bundle for our son on Dec. 26, 2013 via PayPal, to be charged to the PayPal associated credit path. Yesterday I received a snailmail bill from BillMeLater for $89.00. The software purchase was $25.00 and supposed to go through PayPal. When I checked the PayPal account today, I see the transaction go through PayPal and then another transaction moving it to BillMeLater. I called the BML Customer Service # and related this information and was told that BML might be set up as the default billing medium in my PayPal account. The only reason I signed up for BML years back was to get a discount on an item I was buying through PayPal. I have not used them since (knowingly). The Customer Service rep would not remove the "late fees". I will not use PayPal again until I am certain that the BML account is dead.
The complaint has been investigated and resolved to the customer’s satisfaction.
All of a sudden an inquiry from a company I do not recognize.
Is Bill Me Later Legit?
Bill Me Later earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Bill Me Later. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Bill Me Later has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Billmelater.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Billmelater.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Billmelater.com you are considering visiting, which is associated with Bill Me Later, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Bill Me Later have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Bill Me Later website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Billmelater.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Bill Me Later.
However ComplaintsBoard has detected that:
- Bill Me Later protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Horrible Customer Service
I would never use bill me later! I made a purchase with last month and when I was checking out I saw Bill Me Later & clicked on the terms. It said if I spent a certain amount that it would be 6 months no interest & no payments. So, I thought why not? Anyways this week I received my statement saying that my minimum payment was $25 & I needed to pay the entire amount by the payment date to avoid interest. So, I e-mailed them to let them know that when I ordered it said 6 months no interest & no payments & they responded & said they did not have any such deal with 1800petmeds. Well, I e-mailed them back and told them I had a picture of the 1800petmeds website with the offer on it & I could e-mail them so they could see & that I didn't feel I should have to pay since it said I wouldn't have to. Then, I got an e-mail saying We have received the promotional terms request regarding your Bill Me Later Account. Once our research is complete, you will receive an email notification. Two minutes later I got another e-mail saying The promotional terms request that was submitted has been completed. The changes, if any, to your Bill Me Later Account will be posted within 24-48 hours. So, I waited over the 48 hours & checked and there is no changes to my account.
PayPal's Bill Me Later Scam
In July of 2012, I purchased an item on ebay and paid for it using PayPal as i usually do with online purchases. Several months later I received a bill from Bill Me Later stating that I owe them for this purchase. I informed them that I did not bill the purchase to Bill Me Later, so this constituted an unauthorized re-routing of my PayPal request to Bill Me Later and requested that they reverse their error and return the charge to PayPal so I can pay for it. They stated that due to internal regulations this is impossible (even though Bill Me Later is a part of PayPal) and the only option would be for me to have the merchant refund the item and then pay for it using PayPal. Unfortunately, by this time (more than 3 months after the purchase) the merchant refused to refund the purchase or transfer the fee to another mode of payment. I have called Bill Me Later and PayPal several times to rectify the issue but they refuse to resolve this issue, even though it has resulted from their unauthorized use of my Bill Me Later account for a charge that I had directed to the PayPal account. After months of phone calls with all parties involved and not having any success in resolving the issue, I have lost all hope of PayPal resolving this issue. I took my complaint to Better Business Bureau but PayPal remained unrepentent of their intentional or mistaken unauthorized use of the Bill Me Later account. I have decided I will not yield to this man-handling of my rights and will broadcast it as much as I can.
The same thing has happened to me, but on numerous occasions! They have not responded to me when I've attempted to contact them.
Now there are constantly increasing charges for interest, added to charges to BML that I never authorized. There are a lot of sellers who require the use of PayPal, but when I use it, it always sends the charges to BML! I'm just not purchasing anything through PayPal
anymore, but I still seem to be stuck with an enormous balance through BML!
BEWARE, anyone who signs up for BML through PayPal!
PayPal bill me later has the absolute worst customer service ever. I closed my account and will NEVER re-open it! If anyone is thinking of opening an account take my advice and DONT!
I made a purchase and used Pay Pal to pay for the transaction. I started to pay on-line, backed up, reset some information, and then continued to check out using Pay Pal. A month later I received a statement from Bill Me Later saying that I owed them $40 plus a late charge. I have NEVER set up a Bill Me Later account and have never used BML. I had proof that I paid through Pay Pal with a debit card and had the bank statement to prove it. BML may have a default setting that I did not see, or hijacked my account, but I did not set up an account, though they say I have one. BML sent a $40 payment, unbeknownst to me, to the business I dealt with. The business received two $40 payments and did not tell me. My wife sent a $40 payment to BML and the business sent me $40 as a refund. BML is still sending statements now saying that we owe $64 in late charges. I have talked to both Pay Pal and BML to let them know that I have never used BML and have never set up an account.
unusable and fraudulent servije
I've been in a nightmare with BIll me later. I more or less signed up by accident when I tried to pay for an order from a vendor (I know--It sounds stupid, but I thought I was simply paying by paypal and instead I was signing up for Bill me Later). All I wanted to do was to pay the one time charge immediately. A call immediately afterward to customer service to simply cancel my Bill My later account was rejected. They wouldn't offer me any way to simply pay the bill right away. Now I've got a charge that I can't pay even though I want to, because after several days Bill Me Later won't give me my account number. and has posted no statements. I have to wait for a statement to post before I can pay. So I have this small payment of $121 hanging over my head until they decide to post a statement. They are completely obtuse and unresponsive. I am trying to pay my bill NOW and they are stalling because they probably want to play tricks with late fees etc.
The complaint has been investigated and resolved to the customer’s satisfaction.
Underhanded Presentation
In the middle of a transaction to pay for an item, PayPal suddenly ALERTS me that my I had a $1.47 balance
on my $2, 000 credit limit. NO WAY, EVER! It's like they pulled this info out of thin air. So, there I was
trying to pay for the purchase and you just can't call a halt during the middle of all this when you are FREAKING OUT
over this. It was like: " GUESS WHAT, Breaking News you will not understand. DEAL WITH IT!"
So, how do I finish paying? My bank info. is not attached. There's BILL ME LATER, I apply so I can get
out of this mess.
"OH, GEE! WE MADE A MISTAKE", PayPal rep. says when I called. The info. you saw was incorrect, SO SORRY. You can cancel
after we debit your bank account or send us a check." ATTN: Keep your wits about you and read all volumes
of fine print!
Decline despite good credit
Opened an account with these crooks and paid my bill on time. Took advantage of their 0% interest rate offers and paid balances off before the expiration date.
Bill Me Later have since then blocked my account due to reasons that they will not disclose to me. After contacting the FDIC and the BBB and speaking with numerous Bill Me Later customer representatives, I am still unable to get an answer from them. My account is just closed simply because I paid the balances off in time. I see they have a notorious history of doing this to other customers. STAY AWAY FROM BILL ME LATER unless you want to pay the outrageous interest rates that kick in if you don't pay off balances by the promotional end date.
The complaint has been investigated and resolved to the customer’s satisfaction.
I too am having trouble with the bill me later account I recently opened and my first bill has not even come due! We tried ordering items for our granddaughter's wedding from a preferred merchant. For 2 days now I get the run around from Oriental Trading and Bill Me Later. Neither one has a clue as to what is going on. I figure if they do not want my business, then I will go elsewhere. BML says it is on the merchant's side and the merchant says it is on BML. I wonder if when what I have purchased comes due will they have a problem figuring out what I owe? I am very disgusting with BML since I received an email saying that if I found this to be an error contact them and they would investigate, well it is no error, I was trying to purchase these items and emailed them back that I was trying to do so, all I got was an auto do not reply to email!
Keep calling me and send bills that I have nothing to do with it!
Few months ago, I start to receiving this phone call from Bill Me Later. Every time I pick up the phone, no one speaking. Finally, one man talks, he told me that he's calling from Bill Me Later Company, and I own them $600. What? I never use them. This man was saying that I ordered something online, so I asked him where the item shipped to? He told me that he can't tell me. Great! I call the police department, and they take a record from me. The police officer told me that because I didn't lose any money yet, there is no crime yet. Then, this Bill Me Later called me again, I told them I call the police department. The girl hang up the phone. Two days later, a man called again from this Bill Me Later, I told him that the police officer told me I don't have to do anything. He tole me that I have to give him the police report. This company keep calling me everyday now and send me paper bills which I never responded for. They are harassing me and makes me feel unsafe. I'm considering possible law suit against this company. A company like this should never be exist. They are so many victims of this Bill Me Later, and they are just like robbers and try to rob money from these innocents.
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam
Bill Me Later a so called way to pay on Ebay is a scam. It states use Bill Me Later and have 6 months to pay on purchases of $99 or more. After you open an account with them they then tell you your purchases didn't qualify because it was not $99 and they charge you late fees and interest. They didn't even send me a bill. They said they sent it by email, well I didn't get it and I always check my scam folder before I delete it and it wasn't there either. Still haven't received a bill to this day. If you contact them they use every excuse in the book including your purchase was not $99. No where in there terms and disclosures does it say that it has to be one purchase of $99. Everything I purchased was in December and had use Bill Me Later and receive 6 months to pay. Then they called me up in January and said I was late with my payment and charged me a late fee and interest. They even contradicted themselves cause they said it had to be one purchase of $99 but yet the first purchase I made was for $30.68 and it was deferred but all others were not. THIS COMPANY IS A HUGH SCAM...DO NOT USE WHATEVER YOU DO. IF THEY OFFER YOU AN ACCOUNT ...PLEASE TURN THEM DOWN.
The complaint has been investigated and resolved to the customer’s satisfaction.
recent request for a account
Received a letter stating: "this letter is in response to your request to open a Bill Me [protected]@ account on _________ in connection with a purchase at Pay Pal - App Flow Only. We regret we are unable to approve you for the service at this time for the following reason: Your information was incomplete or inaccurate or the circumstances may have suggested that the purchase was not made by you. You do not need to respond to this letter. If, however, you have any questions about this services, please contact Bill Me Later at the above letter." First of all I never submitted anything to either company WebBank c/o Bill Me Later, Inc. or PayPal - App Flow Only 2) this letter gives no ability to contact them directly 3) it has a reference line with the number [protected] - [protected] (Not sure what these numbers are) 4) I would like to know how the State of Maryland or Utah has not looked into this being I found several complaints praying on innocent people and not providing a direct contact information. I believe any letter of this nature should have the the applicable application attached. I would like a response it anything has been looked into regarding these multiple complaints and if you know what the reference numbers are for?
I have received the same letter from webbank for bill me later. It states in connection with my apple account and the purchase of $1, 300.00. I have been a victim of identity theft and this letter is not bogus. They have tried to open numerous accts. online beside this one plus numerous credit cards. So be careful . I did put a fraud alert with credit bureaus. I just received a change of address also from the post office so everyone really be careful if you Re starting to get letters about applying for things because you too can be a victim of identity theft and its a nightmare. Post office change of address was done online and anyone can go back and change it again. Post office told me there is nothing they can do and they don't investigate. They won't even put a alert on your name and address to stop the change of address from happening again. Be careful!
My 16 year old son just recieved a letter from WebBank c/o Bill Me Later! How in the heck do we get ahold of them? He is 16! Is anyone doing anything about this? Who do we report this too?
I got the same letter only mine said it was "in connection with a purchase of $544.92 at Apple." Well I never made any such purchase, do not own an Apple, am not interested in an Apple, and have no idea what this is all about of course. The stupid "reference number" is 32 characters long. This is clearly a phishing Scam hoping we will inquire and then give personal information to "clear the matter."
This is the letter that they sent me after applying for the newegg.com BML account. I just dont understand their reason for declining my application. I have a good credit score & this is what i got after trying to get a 6 mos financing. NO direct number to call to asked for the reason. Is this a legit bank?
Reference: [protected]-[protected]
Dear :___________________________
This letter is in response to your recent request to open a Newegg.com Preferred Account. We regret that we are unable to approve you for the service at this time for the following reasons:
Your information was incomplete or inaccurate or the circumstances may have suggested that the purchase was not made by you.
You do not need to respond to this letter. If, however, you have any questions about this service, please contact us at the above address.
Sincerely,
WebBank, Salt Lake City, Utah
ANNUAL CREDIT REPORT .COM the only free, legitimate, credit check site. I check equfax in Jan, TransUnion in May and Experian in Sept, so Im covered all year. I got the exact same letter. I think its from when the US Military health records were hacked, or paypal. I just checked and my data is solid. So, phew, avoided this SPEAR PHISHING scam...
Please visit http://www.AnnualCreditReport.com its the only, legit, annual credit check from the big three. Its easy. I check in January one company, May one company and July the other one, so I'm covered all year long. I got the ^^ above letter ^^ exactly like that TODAY Black Friday 2012.
Follow up to above. Later, I checked GE Capital for complaints and found this. GE Money Bank runs a usurious (26% APR) credit service linked with PayPal called "Smart Connect". In a scam apparently with PayPal's assistance, that line of credit is opened without authorization, using your PayPal info on file. When you buy something on e-Bay say with PayPal and are not careful to indicate you want the charge to go to your linked payment account EVERY time, PayPal defaults to Smart Connect. The example someone sent in said they had such a charge of $18 diverted w/o their knowledge. They received no confirmation or bill for over a month until a letter demanding payment plus an additional $32 in interest, late fees, etc. arrived. Despite paying them off, it left a late payment on the customer's credit history that GE would not remove. It's a shame since PayPal was rivaling VISA and MC as a prime source for credit. From now on I will never use it again until they abolish any link with Smart Connect, Bill Me Later, or their equivalents. If a vendor only accepts only PayPal I will try to talk them into dropping it or just not buy from them.
Later, I checked GE Capital for complaints and found this. GE Money Bank runs a usurious (26% APR) credit service linked with PayPal called "Smart Connect". In a scam apparently with PayPal's assistance, that line of credit is opened without authorization, using your PayPal info on file. When you buy something on e-Bay say with PayPal and are not careful to indicate you want the charge to go to your linked payment account EVERY time, PayPal defaults to Smart Connect. The example someone sent in said they had such a charge of $18 diverted w/o their knowledge. They received no confirmation or bill for over a month until a letter demanding payment plus an additional $32 in interest, late fees, etc. arrived. Despite paying them off, it left a late payment on the customer's credit history that GE would not remove. It's a shame since PayPal was rivaling VISA and MC as a prime source for credit. From now on I will never use it again until they abolish any link with Smart Connect, Bill Me Later, or their equivalents. If a vendor only accepts PayPal I will try to talk them into dropping it or just not buy from them.
Follow up to above. I also checked GE Capital for complaints and found this. GE Money Bank runs a usurious (26% APR) credit service linked with PayPal called "Smart Connect". In a scam apparently with PayPal's assistance, that line of credit is opened without authorization. When you buy something on e-Bay or with PayPal and are not careful to indicate you want the charge to go to your linked payment account EVERY time, PayPal defaults to Smart Connect. The example someone sent in said they had such a charge of $18 diverted w/o their knowledge. They received no confirmation for over a month until a letter demanding payment and now $32 more in interest, late fees, etc. Despite paying them off, it left a late payment on the customer's credit history that GE would not remove. Even if you don't get stung, since it is a turn down of a supposed credit application, it would seem to impact your credit rating. It's a shame since PayPal was rivaling VISA and MC as a prime source for retail credit. From now on I will never use it again until any link between them, Smart Connect, Bill Me Later, or their equivalents is severed. If a vendor only accepts only PayPal I will try to talk them into dropping it or just not buy from them.
Ditto to all that. But 10 days before, on the same day they date the BML account, some how I was enrolled in a GE Capital Pay Pal credit card I never applied for. They sent me a letter saying the account needed a confirmation from me to open it due to fraud concerns. I also received a letter thanking me for enrolling in their fraud protection plan (ironic huh?) and the account was already billed $100 to cover this. I called and told them it was a bogus application and to delete the account. They agreed. But the next week I received their credit card and cut it up. Do I need Lifelock?
Bob in Ohio
bill dispute
I bought some products for my dog. The bill was $ 111.58 on 4/20/11. Made 1 st payment on June 4th for $35 . 2nd payment on July 3rd for $35, 3rd and final payment on August 4th for $45.58. Payments were paid before due dates. Company claims that the last payment was late, they claimed they received payment on 23rd of August, however it was sent on the 3rd of August. Possibly was over looked in their own office or postman had problem and not sent out correctly. I have post man who picks up my outgoing mail.? Any way company was definately paid and in full. They in return keep sending me late payments and keep adding more ! I have sent them a drop dear letter of witch they ignore ! Hum, FTC act ! I am being Harassed now a few times a week .
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorize uses of my info
I received a letter date 10/21/2011 in connection with a purchase through paypal in which I apparently applied to open a bill Me Later account. I did not apply for any account; neither have ever used paypal services. I have taken the first step to investigate this fraudulent application and I will like your company to do the same.
The complaint has been investigated and resolved to the customer’s satisfaction.
How do I pay off my account. I only have 0519 as my account number! I need the whole account number so I can pay your company off. I explained it to the cutomer service guy said he would send me the account number. I never got it! How do I pay off my account! I don't want to have a high score on my credit account because I can't make payments to your company!
I received a letter stating that I had been denied a Bill me Later account in regards to a PayPal purchase. I have never attempted to open a Bill me Later account and have not purchased anything through PayPal in many many months. This is fraudulent and a leytter will be sent to you through snail mail. I will also be contacting the credit bureaus.
My son tried to open an account... he's been DEAD for 5 years! disturbing...
I received a letter today date 12/27/11 in connection with WebBank c/o Bill Me Later, Inc. apparently someone has try"ed to open an account in my name. I did not apply for any account; from you or Pay Pall or anyone . I have taken steps to investigate this fraudulent application and will like for your company to do the same I have notified Equifax TransUnion & Experian and Chase and the Norfolk Police Dept about this. I do have identity protection..
DOUBLE CHARGE ON MONTHLY PAYMENT
PAID MONTHLY PAYMENT ON OCT. 2ND 2011 RECEIVED EMAIL STATING QUOTE: Your recent payment to your Bill Me Later account has been returned.
You will need to make your payment again. Please visit www.billmelater.com to reinitiate your payment.
Please check that the bank account used to make the payment is valid and add a new bank account if necessary.
SO I RESENT THE PAYMENT SAME BANK ACCOUNT $106.10 WITH AN EMAIL TELLING THEM TO NOT CHARGE ME TWICE, AND 2 DAYS LATER THEY CHARGED THE SAME AMOUNT $106.10 TO MY CHECKING ACCOUNT. EMAILS ARE NEVER RETURNED CALLED THEY SAID CAN'T HELP YOU, TALKED TO MY BANK NOT MUCH HELP SAID ALL THEY CAN DO IS DISPUTE COULD TAKE 90 DAYS, IN THE MEANTIME MY CHECKING ACCOUNT BUDGET FOR PAYING BILLS IS SHORT $106.10 SO WILL BE GETTING NSF CHARGES BECAUSE THAT EXTRA $106.10 WILL NOT BE THERE TO PAY INCOMMING BILLS.
WHY CAN'T COMPANIES "USING THE WORD LOOSLY" BE STOPPED FROM DOING THINGS LIKE THIS? I SEE SO MANY COMPLAINTS ABOUT THEM AND OTHERS LIKE PAYPAL ECT... IS THE WHOLE WORLD CORRUPT GREEDY? I HAVE USED THIS BILL ME LATER FOR A FEW YEARS AND ALWAYS MADE MY PAYMENTS ON TIME, AND NOT JUST MINIMUM PAYMENTS. WHAT DOES THE BBB ACTUALLY DO? IS THIS JUST A WASTE OF TIME?
The complaint has been investigated and resolved to the customer’s satisfaction.
BILL ME NOW PAY ME LATER Now Paypal I would not give these greedy bas##rds a dime
Same thing happened to me - apparently you'll get a check mailed out in 10 business days (depending on when it clears your bank account). They can't electronically refund it. I'm ticked off, too.
exorbetant late fees/harassment
I purchased a product online from Overton Co. The product cost was $7. I noticed that I never received a bill from them but at the same time as receiving information from a "Bill me Later' nowhere on the "Bill me Later" did they indicate what they were and I assumed they were an advertising company and discarded them. After several months of getting this "Bill me Later' thing, I called to tell them I didn't know what they were and to stop sending me stuff, at that time they told me it was for Overton, I immediately sent them $21 which was far more that the actual cost owed. At that time they had tacked on $89 of late fees and then started harassing me - I received no less than 15 calls per day on my cell phone and each time I called they demanded the late fees. I told them I would only pay for the merchandise and not for the late fees for something I didn't even know what or who they were. I wrote letters stating I wasn't paying the late fees and the phone calls continued daily, noted them, but ignored them because everytime I talked to someone it was a fight. In one conversation that told me if I paid $27 they would stop calling - I said no and the phone calls continued, finally they said if I paid $13 the calls would quit, reluctantly I paid the $13 to shut them up. This company is a total scam and I think knowingly doesn't mark their bills in order to harass people. I'm so upset about how this whole thing played out - don't get involved with this so called company.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have never used Bill Me Later because the concept alone seems like it opens Pandora's box to scams. I prefer to pay for my stuff right away and have it be "over and done with."
Nefarious business practices
BEWARE! Bill Me Later manipulates your PAYMENT DUE DATE so it does NOT CORRESPOND to the date your 6 MONTHS NO PAYMENTS offer expires!
When I open my bills, I look to see when the payment is due. Right? I'll bet you do that too, because woe! to the poor schmuck these days who pays their bills late. So my final payment to SCREW ME LATER // I mean Bill me Later is due on March 8th. But wait! Elsewhere, I find the offer expires March 1st.
SO EVEN IF YOU MAKE YOUR FINAL PAYMENT ON TIME, you'll get socked with the interest payments that accrued on the entire balance! Is this a coincidence? Of course not. Bill Me Later relies on an innattentive consumer to TRICK them into paying the heinous 19+%. They want you to overlook their underhanded scheme so you're trapped.
AND THEN THEY further TRAP YOU by making it difficult to make a payment quickly to avoid paying the interest. Can you make a credit card payment? YOU CANNOT. Can you make a PayPal payment? After all, this company is owned by PayPal! YOU CANNOT. The only way you can make an emergency payment is by ACH debit to your bank account - and I'll bet they manage to delay that payment until your "no Payments" offer expires.
I always respected and trusted PayPal before this - and I've funded thousands of dollars in transactions, both buying and sell via PayPal - but they jumped the shark with this scheme. PayPal will rue the day they started this devious business.
The complaint has been investigated and resolved to the customer’s satisfaction.
Lack of Warranty Replacement/Refund
In September 2008 my husband ordered the Casio Pathfinder Black Solar Triple Sensor Watch, sku # [protected], with a Two-year Watch Platinum Protection Service Plan, sku#[protected]. The total cost was $226.93. A personal check was issued to cover this balance.
The following situation took place over several months. There were weeks of waiting between inquiries/mail correspondence/call, etc.
Earlier this year, 2010, my husband contacted Bill Me Later about the non-functioning watch since it was still under warranty. We were sent a self addressed, pre-paid return postage and asked us to send the watch back for replacement or to be fixed. We received a phone message that they received the watch and then heard nothing. Finally we contacted them to find out the status. It was explained that they had 15 days to attempt to fix it. We received a phone message near the ending of the15th day from the Warranty Department saying that they couldn't fix it and they didn't have that watch in stock anymore so they would issue us a refund. We waited several weeks and nothing showed up. Once again we had to contact them and were told that the credit was put on the account at Overstock.com to be used to purchase at Overstock. We explained to them that this wasn't acceptable because there weren't any watches on their site that would accomodate our needs. We requested a refund. We were now being told they couldn't issue a refund directly to us that it had to go back to the account it was purchased under. At the time of the phone discussion my husband couldn't remember the method of payment and assumed it was under a credit card. They said it would be issued back to the credit card or the account it was paid from. Since the invoice was not paid by a credit card there is not a credit card to issue the refund to. Since I paid this invoice with a personal check from my personal account - they should have to refund the money to me or my checking account. I have reviewed my bank account and the money has not been refunded/credited to my account. Of course they sent an email, May 9, 2010, which by the way you can't reply back to, stating: "If a credit balance is still remaining on your account in 60 days of this email, you will receive a check in the mail for the credit balance amount on your account. " So basically we have to wait 2 MORE months before they will consider sending us our refund.. not to mention the time frame it will take from the 60 days to have them issue and send it to us.
We have had nothing but inconsistent answers, a complete run around about where our refund status, and still haven't seen a check or seen a credit to my checking account for the refund. Further more, they stated they weren't refunding us the full amount of $226.93 but only $204. 99.
Interesting how they can redeem our checks in a timely fashion but are not willing to be as courteous when it them who owes us the money.
To say the least we are very unhappy with the quality of the product but more importantly the poor customer service. We do not and will not recommend BILL ME LATER to anyone.
C and L Middleton - Idaho
Letter I received
I received a letter from CIT Bank c/o Bill Me Later, Inc. The letter states that they regret that they were unable to approve me for services at this time due to being unable to verify information provided by me on my application for a Jewelry Television preferred account. And then it goes on to say that I should contact Equifax Credit Information Service...
Read full review of Bill Me Later and 38 commentsHARASSING CALLS, BILLS, REFUSAL TO WORK WITH DEBT MANAGEMENT COMPANY
I HAVE RECENTLY RECIEVED A BILL FOR $3, 032.09 FROM BILL ME LATER, BUT THE MINIMUM PAYMENT THEY WANT ME TO PAY IS $485.00 WHICH IS SUPPOSE TO BE DUE 4/28/2010. I CAN'T PAY THIS AMOUNT, BECAUSE I AM WORKING THROUGH A DEBT MANAGEMENT CONSOLIDATION COMPANY REGARDING THIS BILL.
I HAVE ALREADY TRIED TO EXPLAIN TO BILL ME LATER THAT I AM WORKING WITH AND THROUGH A DEBT CONSOLIDATION COMPANY ON THIS, BUT THEY SAID THAT THEY DON'T DEAL WITH THIRD COMPANIES. SO I TALKED TO MY DEBT MANAGEMENT COMPANY ABOUT THIS AND THEY TOLD ME THAT THEY ARE WORKING WITH BILL ME LATER. BILL ME LATER STILL INSISTS THAT I HAVE TO PAY UP FRONT.
NOW I HAVE BEEN GETTING HARASSING PHONE CALLS FROM BILL ME LATER, AS WELL AS BILLS FROM BILL ME LATER. I AM SICK OF IT. I AM TIRED OF IT. I HAVE EXPLAINED IT TO THEM MILLIONS OF TIME, BUT THEY DON'T GET IT.
WHAT AM I SUPPOSE TO DO? I NEED HELP.
THESE CALLS AND BILLS HAVE TO STOP, BILL ME LATER HAS TO WORK WITH MY DEBT MANAGEMENT COMPANY INSTEAD OF HARASSING ME.
They constantly call me at work on my cell phone. My consolidator told me to let them know that they are calling and harassing you during work hours and that it is a violation of Federal Law. Let them know that if it happens again, you will report them to the Federal Trade Commission. She told me that the FTC takes stuff like that VERY seriously and that they can incur hefty fines. You can call the FTC at [protected]. PLEASE SPREAD THE WORD TO ANYONE USING BILL ME LATER!
Sometimes with the debt management programs you will still receive calls for a couple months afterwards. Sometimes communication gets messed up while setting it up. Just give them the name and number of the contact and remind them that you have given it to them everytime they call. They will eventually get the hint.
False Late Fees and charges in order to charge the deferred interest charge
Bill Me Later is a scam. I purchased airline tickets and used Bill Me Later. I set up automatic online payments through my bank so that they would be paid off three weeks in advance. They move the payment due date each and every month. It was the 15th of the month so I set it up to pay the 15th. The next month they moved it to the 14th of the month and charged a $39.00 late fee and $2.00 finance charge on a $10.00 monthly minimum payment. I had paid $450.00 instead of $10.00 minimum and was charged $41.00 because they moved the payment due date. I paid off the airline ticketsearly - before the promotional period expired - but because of the late fees, I had a $12.00 balance. They charged the full $54.54 finance charge because my balance was $12.00. The customer service tells me they always pay off their late fee charges first, not the purchases. Then they charge me another $29.00 late fee on the $54.54 that never should have been charged. Supervisors on the customer service line were totally unhelpful. I finally cancelled my card. This is a horrible company in my opinion.
The complaint has been investigated and resolved to the customer’s satisfaction.
About Bill Me Later
The service is offered by PayPal, a well-known and trusted online payment platform. Customers can apply for Bill Me Later at checkout when making a purchase from a participating merchant. The application process is quick and easy, with a decision typically made within seconds.
Once approved, customers can use Bill Me Later to make purchases at any participating merchant. They can choose to pay in full within a set timeframe, or make payments over time with interest. The service also offers promotional financing options, such as no interest if paid in full within a certain period of time.
Bill Me Later provides a secure and convenient way to make purchases online. Customers can manage their account and payments through the Bill Me Later website or mobile app. The service also offers fraud protection and a purchase protection program for added peace of mind.
Overall, Bill Me Later is a reliable and flexible payment option for those who prefer to make purchases without having to pay upfront. With its easy application process, promotional financing options, and secure platform, it is a great choice for online shoppers.
Overview of Bill Me Later complaint handling
-
Bill Me Later Contacts
-
Bill Me Later phone numbers+1 (866) 528-3733+1 (866) 528-3733Click up if you have successfully reached Bill Me Later by calling +1 (866) 528-3733 phone number 0 0 users reported that they have successfully reached Bill Me Later by calling +1 (866) 528-3733 phone number Click down if you have unsuccessfully reached Bill Me Later by calling +1 (866) 528-3733 phone number 0 0 users reported that they have UNsuccessfully reached Bill Me Later by calling +1 (866) 528-3733 phone numberCustomer Service
-
Bill Me Later emailsbillmelater@yahoo.com100%Confidence score: 100%Support
-
Bill Me Later addressPO Box 5138, Timonium, 21094, United States
-
Bill Me Later social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
- View all Bill Me Later contacts
Recent comments about Bill Me Later company
BML set as default to PayPal????Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.