BistroMD
Reviews and Complaints

Pratos lindos pra quem est? fazendo dieta e muito convidativo o site e bem simplificado qualquer um pode ter acesso

I really enjoy knowing that the meals I receive fit with my diet and that a doctor invented these meals plans and not some big company just after profits.

I like about 50% of the meals they have on their site. You do need to try a few of them out to see which ones are palatable. I do a mixture of BistroMD and some other frozen meals and then I keep them in my freezer.

I have to follow both a low sodium, low calorie ADA diet and other companies like Jenny Craig have too much sodium in their meals. Bistro MD is the only one I have found that has true low sodium meals that actually taste good.

I have tried Jenny Craig and just about every other frozen meal plan and they all work as you are forced to count calories. What happens is I get bored of the food. A doc friend of mine told me about bistromd and they do have delicious meals that help anyone lose weight :)

I had a really bad experience with BistroMD. I tried to cancel my delivery for three weeks in a row because I knew I wouldn't be home, but they only cancelled two of them. I wish I had taken a screenshot of my cancellation request, and I recommend that you do the same if you have an account with them. When I called to explain the situation, the person on the phone just kept repeating that I had only cancelled two weeks, even though I was sure I had cancelled three. It was really frustrating and I felt like they weren't listening to me.

Another problem I had with BistroMD was their delivery process. I live in a big city, and they just left my food in the lobby of my apartment building instead of bringing it up to my door. I offered to meet the delivery person at a depot or come down to the lobby to get it, but they didn't seem to care. I was really disappointed with their customer service and I feel like their website is just a fake friendly front. I wouldn't recommend this company to anyone. Be careful if you decide to order from them!

I must say, I was quite disappointed with my experience with BistroMD. My partner and I were really looking forward to trying out this service, as we were hoping it would help us eat healthier and achieve our goals. We had read online about the dietician and all the support that was supposed to be available to us, so we were excited to give it a try.

However, when we received our first dinner, we were both taken aback. After just two bites, we looked at each other and knew that we wouldn't be able to finish the meal. The side dish was supposed to be potato, but it didn't taste like potato at all. In fact, we couldn't even figure out what it was supposed to be. The food had absolutely no flavor whatsoever, and I've eaten at plenty of places that cater to special diets. This was by far the worst-tasting food I've ever had.

Needless to say, we were both extremely disappointed with our experience. We wouldn't recommend this service to anyone, not even our worst enemies. If you're looking for a healthy meal delivery service, I would suggest looking elsewhere. This one is definitely not worth your time or money.

This review is totally honest and sincere. I ain't on no diet but I do care about what I eat and since I'm always on the go, I'm always looking for healthy and convenient food options. I've tried Freshly, Home Chef, Blue Apron, Gobble, and all that jazz. Freshly is kinda like BistroMD since they both come ready to heat and eat. BistroMD ain't exactly cheap compared to frozen meals from the grocery store, but it's way cheaper than Freshly with most meals costing between $9-$12. The protein content is super high (25-35g), calories are low (usually around 250-350), and carbs are low to medium. The flavors and textures of the food are amazing and I haven't had any rubbery meat like I did with Freshly. The only meal I didn't like so far was the shrimp etouffee, but that's probably because I don't like the weird texture of okra. Overall, I would definitely recommend BistroMD to anyone who's on a diet or just needs some quick and healthy meals.

As a senior woman who lives alone, I am always on the lookout for healthy food options that I don't have to prepare myself. That's why I decided to give Bistro MD a try. I ordered five meals - breakfast and dinner - and was pleasantly surprised by the size of the portions. The turkey in my first meal was real and the slices were thick, which was a nice change from the processed meats I usually eat.

What I appreciated most about Bistro MD was how filling the meals were. I was able to go for hours without feeling hungry, which is important for someone like me who doesn't have the energy to cook multiple times a day. I also appreciated the variety of meals available - there were plenty of options to choose from, so I never got bored.

While the meals themselves were great, I did have one major issue with Bistro MD: the packaging. The heavy grade cardboard box, dry ice, and other materials were difficult to dispose of, and I worry about the environmental impact of all that waste. However, I understand that the dry ice is necessary to keep the meals frozen during shipping, so I don't know if there's a way around this issue.

Overall, I would recommend Bistro MD to anyone looking for healthy, convenient meal options. The meals are high quality and filling, and the variety of options means there's something for everyone. Just be prepared to deal with the packaging!

The food from BistroMD is decent, but it's clear that they use quality ingredients. I would continue to use their service if it weren't for the lackluster customer service.

Unfortunately, my meal deliveries have been consistently arriving later and later. BistroMD doesn't take responsibility for this issue, instead blaming it on the shipping company, FedEx. My girlfriend uses Jenny Craig and her deliveries always arrive on time, so it's frustrating that BistroMD can't seem to get it together.

To make matters worse, my last delivery had 12 items substituted out of 20. Some of the meals were even duplicated, which was a huge inconvenience. Sorting and assigning meals takes up time that the service is supposed to save. Additionally, BistroMD's website recommends eating meals in a specific order to ensure proper nutrition, but it's hard to follow a menu that's incorrect.

When I reached out to customer service about these issues, they were quick to make excuses and didn't seem to listen to my concerns. It's worth noting that any review posted on their site has to be approved and uploaded by their own employees, which makes me question the authenticity of their reviews.

Overall, I'm disappointed with BistroMD's customer service and the issues with my deliveries. While the food is decent, I'm not sure if it's worth the hassle.

I've been using BistroMD for a few months now and I have to say, I'm not too impressed. I've had a few issues with my orders, and it seems like they don't really care about their customers. For example, on two separate occasions, they sent me completely different meals than what I had ordered. The first time, I was supposed to receive five days of three meals with two snacks a day, but 16 of my 25 items were wrong. They apologized and said they would credit my account for the amount that was wrong, but they never did.

The second time I tried BistroMD, I ordered the same plan and only received one meal and three snacks correctly. Everything else was wrong, including a ton of seafood, which I don't even eat. It made me feel like they were just using me to get rid of unpopular meals that had been sitting around. When I contacted customer service to ask for a refund, they said I didn't make changes in time for the deadline, which is not true. The dates the meals were supposed to be planned for were for the week in question. But they refused to refund me, and it was very frustrating.

Despite these issues, I have to say that the plan has helped me lose weight. If it weren't for the problems with my orders, I would continue using BistroMD. But I feel like I'm throwing away $170 a week on meals I won't eat. It's clear that this company cares more about their bottom line than their customers. They sent me unpopular meals just to make a ton of money off of me. It's not worth it. I would not recommend using this company.

I decided to give BistroMD a try for a week and ordered 10 lunch and dinner meals. Unfortunately, one of the plastic trays was broken and there were black plastic shards in my food. Despite this, I found that the food actually tasted pretty good. However, I have felt sick every day after eating it. I don't want to be too graphic, but I've had some gastrointestinal issues this week, including gas, abdominal discomfort, and unpleasant changes in my bowel habits. Honestly, I feel pretty unwell after eating these meals.

Of course, I haven't controlled for all possibilities or done a randomized control trial, so there may be other explanations for my discomfort. However, I decided to cancel my subscription after just one week. I got a confirmation on the website that my last box of food would be this week, but then I got charged for the following week as well. When I emailed customer service, they said they had no record of my cancellation. So now I'm stuck with another week of food that I don't want and can't eat.

Despite my negative experience, I will say that the dry ice that comes with the meals does a good job of keeping the food cold. Additionally, the cardboard sleeves on the meals are pretty sturdy. However, those are the only two positives I can come up with. Overall, I wouldn't recommend BistroMD based on my experience.

BistroMD is a meal delivery service that offers a Heart Healthy program. This program is designed to be low in fat and sodium, with every meal containing fish, chicken, turkey, bison, or pork, except for two tofu recipes. While this may seem like a good option for those with heart issues, it is important to note that the Mediterranean diet, which is often recommended by cardiologists, only recommends fish and poultry weekly, not daily. Red meats, including pork, are only recommended monthly.

With the Heart Healthy program from BistroMD, you will have meat in every single lunch and dinner meal, except for the occasional tofu recipe. This amounts to 14 meals a week of meat, which is far more than recommended by most cardiologists. It is also worth noting that there are no vegetarian meals available.

Most of the breakfasts offered by BistroMD contain eggs, which are also only recommended weekly in the Mediterranean diet. Essentially, the BistroMD diet is a modified Keto diet, as confirmed by the company themselves.

The meals provided by BistroMD are quite large, and some customers may find themselves struggling to finish them. The company recommends splitting the meals into two and eating the rest two hours later. With three meals and two snacks, each about two hours apart, this means eating six times a day, which may be too much for some people.

BistroMD does have a Facebook support group, but it is worth noting that they will remove any posts that contain too much negative feedback. If you have an issue, they want you to contact them directly. However, in our experience, the customer service representatives we spoke to did not have a good understanding of what a heart-healthy diet should entail.

While you can tailor your program to only have lunch and dinner, with no snacks, you will still have meat in every meal. In the four weeks we tried the service, the recipe choices did not change, and there were no additional new recipes.

The meals themselves tasted pretty good, but we only gave five stars to one breakfast and one lunch/dinner. There was a lot of eggplant in the vegetables, which we suspect is because it is a cheap source of protein.

We stopped the program after not even finishing one week, and just received our second week today on a Saturday, as we had to order pretty far out. They cancelled our third week (that was already on order) and refunded it.

We did lose two pounds in the first week, which is not uncommon for us when we are eating mindfully. However, we have requested receipts and have not received any for the two shipments they sent. There is no way to access one on our online account with them.

We also had issues with customer service. They did not answer the phones on a Saturday at 2:00C/3:00ET, despite their website stating that they are available from 9:00-6:00ET on Saturdays. We left a message and did not receive a call back as of 4:00C/5:00ET. Additionally, our shipment today had a duplicate of one meal and was missing one of our other choices.

Overall, while BistroMD may be a good option for some people, it is important to be aware of the limitations of their Heart Healthy program. The meals are large, and the program is not tailored to what most people needing a heart-healthy program should have. Additionally, their customer service can be lacking, and there may be issues with shipments and receipts.

I recently tried BistroMD with three other people, but we had to quit after only six weeks due to a variety of issues. First of all, the food was not good. We had to order blindly for the first few weeks without knowing what we were getting or if we would even like it. Additionally, some of the people I joined with were offered different food choices than I was, which seemed unfair. When I asked about it, I was told that everyone is different, but that didn't really address my concerns.

To make matters worse, I found hair in my food one day. I was absolutely disgusted and immediately contacted customer service and the dietitian. The response I received was not satisfactory at all. They offered me a measly $10 refund for the cost of the meal, but I never heard from the dietitian. I saved the hair and the sleeve as evidence that it was not mine or anyone else's, but rather a bistroMD employee's. I was appalled that the company didn't seem to care about this serious breach of protocol.

When I called to express my horror at finding hair in my food, the person on the phone said that management would call me back. However, four days went by and I never heard from anyone. It was clear that bistroMD did not care about my concerns or my health. I have a freezer full of food that I don't want to eat, but I'm out a lot of money. Needless to say, I quit the program and told the guy on the phone that they shouldn't expect any referrals from me.

There were other issues as well, such as deliveries that never came and mix-ups in orders. When my husband wrote to customer service about some of the foods we liked that weren't available, he didn't receive a response until the fourth email. Even then, the response was not helpful. They simply said that popular food runs out quickly and to order right away when the menu comes out. It was frustrating to have limited menu choices and to feel deprived of the few foods we actually liked.

To top it all off, their self-help group on Facebook was not helpful either. They delete anything they don't like and don't allow for free speech. I was immediately canceled and deleted when I tried to post about my negative experience. I saw other people's posts get deleted as well. It's clear that bistroMD cares more about censoring their Facebook page than they do about their customers.

Overall, I would not recommend using this plan. The food is not good, the deliveries are unreliable, and the customer service is terrible. If you want to protect your health and your wallet, look elsewhere.

I recently tried out Bistro MD, a meal delivery service that promises healthy meals overseen by a dietician. At first, I was impressed by the beautiful photos of meals and snacks on their website and the idea of having a personalized food plan created for me each week. However, after receiving similar menus for several weeks in a row, I began to feel frustrated and disappointed.

The shipments of frozen meals I received each week were primarily egg breakfasts, chicken-based entrees for lunch and dinner, and meat jerky snacks. Some weeks even included multiples of the same meals. While most of the breakfasts were good, only 50 percent of the entrees and snacks were decent, with the other 50 percent being of poor quality or inedible. This made me lose interest in the program and the repetitive menus.

When I contacted customer service, they told me they were experiencing supply and demand issues, particularly from their Nevada-based food distribution center that delivers to California, where I live. They encouraged me to modify my weekly menu manually, which I did with their help. However, the meals and snacks I received the following week were not what I selected, and there was no explanation provided. This made me wonder if they expected me to accept whatever meals and snacks they decided to send me each week, regardless of my selections.

When I contacted them again, a supervisor informed me that other meals and snacks were sent due to low inventory, and that there was nothing they could do to resolve their supply and demand issue. They also claimed that this was a recent issue they had not experienced before. However, based on other reviews I have read, this seems to be a long-standing issue, along with misleading marketing, poor communication with subscribers, and frequent meal distribution errors.

Overall, I recommend avoiding Bistro MD and looking for other more reputable and reliable food programs. While the idea of a personalized food plan overseen by a dietician is appealing, the execution of it by Bistro MD falls short.

So, I decided to cancel my plan with BistroMD and I received an email confirming the cancellation. However, to my surprise, I received another box from them more than a week later. I was quite frustrated and decided to call their customer service to inquire about the situation. To my dismay, they blamed me for their mistake and refused to give me a refund. I even instructed them to remove my card from their records, but I am still receiving emails about my "menu."

I ended up losing $180, and there's nothing I can do about it. It's quite disappointing to have such a negative experience with a company that I had high hopes for. I feel like my trust has been betrayed, and I won't be recommending BistroMD to anyone.

Overall, I think it's important for companies to take responsibility for their mistakes and make things right for their customers. Unfortunately, BistroMD failed to do so in my case. I hope they can learn from this experience and improve their customer service in the future.

I tried Bistro MD and it helped me lose weight. The food is really good and the service is amazing. But, in the last two weeks, the company has gone missing. Nobody picks up the phone and I have to wait for a long time. They don't respond to my emails either. The website is broken and I can't cancel my account. I had to cancel my credit card payments because they are not responding. They have disappeared without any notice. I hope they come back soon. If you are thinking of signing up, wait until they come back.

The food at BistroMD is decent, but I had a bit of a problem with their billing system. I was charged $278 for two weeks of food that I didn't particularly enjoy, and I felt obligated to eat it because I had already paid for it. Unfortunately, I couldn't dispute the charge with my bank because it was all laid out in the terms and conditions that I was supposed to read before making my purchase. It turns out that when you buy food from BistroMD, you're actually signing up for a subscription, and you'll be charged unless you cancel.

As someone who builds apps for a living, I can see why companies like BistroMD might try to make the purchase decision for the customer, but I think they need to shift their attitude if they want to keep customers coming back. It's important to be transparent about what you're selling and how much it costs, and to give customers the freedom to make their own choices. That being said, if you're looking for a meal delivery service and don't mind committing to a subscription, BistroMD might be worth a try. Just be sure to read the fine print before you make your purchase!

The food at BistroMD is just okay. Sometimes the packaging is not very good and the food arrives already opened or even crushed. The customer support is not very helpful and they often mix up orders. They also charge you before they ship the food, which can be frustrating if you want to cancel. There is no option to pause your shipments if you are going on vacation, and they often delay processing cancellations so they can send you one more shipment. The food is not very flavorful, except for the salt. You can find healthier and cheaper frozen meals at the grocery store.

I recently tried out BistroMD's keto flex program and unfortunately, I was not impressed with the meals they sent me. Despite the fact that I specifically requested low-carb options, every single meal they sent had at least 40 grams of carbs! When I reached out to customer service to express my disappointment, their response was basically "too bad". I was really hoping they would be more understanding and willing to work with me to find a solution, but it seems like they just don't care about their customers.

To make matters worse, the food itself was simply inedible. The meats were tough and stringy, making it nearly impossible to actually chew and swallow. The veggies were soggy and bland, lacking any sort of flavor or texture. There was even a pizza that looked absolutely terrible and a suspiciously looking mystery meatloaf that I couldn't bring myself to try. In the end, I ended up throwing away $100 worth of food because I just couldn't stomach it.

Overall, I would not recommend BistroMD to anyone looking for high-quality, chef-made meals. If this is the future of the food industry, then we are in trouble. It's a shame that a company with such potential has let their customers down in such a big way.

The food is just not good and their shipping policy is a mess. I was so excited to try BistroMD, but my first delivery was a disaster. It didn't arrive until the following week, on Monday. And when I finally got to try the food, I was really disappointed. It just wasn't tasty at all.

So, I decided to cancel my account. I went to my on-line account and cancelled it on Monday. But then, on Tuesday, I got an email saying that my next shipment was in pre-shipment status. What? I thought I had cancelled it! I called the company and the operator told me that because I cancelled on-line, I couldn't cancel my next shipment. Apparently, I had to call in person to cancel it. How was I supposed to know that?

Now, I'm stuck with 20 meals that I can't eat. They're just sitting in my fridge, taking up space. I'm really disappointed with BistroMD. I wouldn't recommend them to anyone.

Unauthorized charged to my credit card. Did not order BistroMd products. Unable to contact them on phone stated close on December 24, 2022 (Sat). The day I received product. Charge for (2) boxes each for $207.30 in the month of December. Also, try online finally was able to do on chat. However, in order to get a explanation I was told to pay $1.00 and give all my credit card info. etc. Not sure why I had to pay when they already charged on my credit card. So to be safe I did not give out this information. Instead made this complaint. Also, contacted my credit card company let them know I will try on Monday to contact BistroMd to resolved this issue. Also, called FedEx to see I can return BistroMd product told me there might be a charge for return.

I am sorry to be a fly in the ointment, but I can't keep silence if I encounter something like this.
I decided to take small steps to a slow weight loss. I found BistroMD and have read all the reviews about it. I was surprised it had no bad reviews at all, so I thought it would be a great choice.
I ordered meals and upon its arrival, I understood it was terrible.
Yes, I am the one who's always "lucky". The food tasted like a toilet paper. Yes, I knew that food like this is specific, but not THAT much. I couldn't eat it and threw it away.
Disappointed...