BlueSnap’s earns a 1.0-star rating from 8 reviews, showing that the majority of merchants are dissatisfied with payment processing solutions.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Seekhd
I did not realize i was signing up for recurring charges. And was notified by discover of a differ charge of $26.95. Please discontinue this charge and credit my account for this amount. This is very confusing for me since the charge is to someone other than the company offering service. Jim tierney
if you need further information i can be reached at [protected]
Claimed loss: $28.95
Desired outcome: STOP RECURING CHARGE AND CREDIT ACCOUNT AS STATED
Reimage subscription due 16/9/21
Hi, I'm having trouble logging in to cancel my subscription because I can't remember my user name which I thought was angiemate. My email address is (any case) [protected]@outlook.com my address is 119 Layton Road, Blackpool, Lancashire, U.K. FY3 8HH Tel: [protected] or Mob: [protected] so can you please cancel my subscription from this info or send me a text to verify my I.D. Thank you Regards I.B.
blue snap
My name is Virginia Drake - I have a charge on my credit card for Blue Snap - never have I requested this service nor would I. I have never heard of you until now. Take this charge off my account or I will take further action.
The details are as follows:
Merchant - Blue Snap
Merchant ID# 2209356
Acquiring Bank ID 012216
Phone/Mail Order
Authorization code 00854Z
Amount $205.11 Canadian
I have a charge on my credit card of $205.11 Canadian.
The merchant is Blue Snap
- Merchant ID2209356
Acquiring Bank ID 012216,
Authorization Code 00854Z,
date 3/14/18 time 15:30:28.
I have never heard of this Blue Snap and certainly did not authorize any charges. I request that these charges be removed from my account or I will take further action.
Virginia Drake
Is BlueSnap Legit?
BlueSnap earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
BlueSnap has claimed the domain name for home.bluesnap.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Home.bluesnap.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Home.bluesnap.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
BlueSnap as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
However ComplaintsBoard has detected that:
- While BlueSnap has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Home.bluesnap.com is being iframed, Iframes can be used for legitimate, For example, iframes can be used to embed third-party content such as maps, videos, or advertisements, which can enhance the user experience.
- BlueSnap protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to BlueSnap has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to BlueSnap. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
не правомерность снятия денег
23.09.17 в 15:01 с моей карты VISA3014 оплачена покупка на сумму 4408.95р . Которую я не подтверждал и знать не знаю, кроме того я не пользуюсь данным магазином. Прошу вернуть мне мои деньги. В противном случае придется обращаться к компетентным органам.
Unknown product purchase?
My accountant was doing my Taxes and came across this:
XX2752 DDA Purchase BLS*Baltsoft3706133333 Bluesnap Inc GB [protected]/03 $99.00
I have no idea what this was and embarrassed by this old 72 year old adult!
When you live on a fixed income $99.00 is a large amount to just loose!
I am not sure that this is the right place to complain but my searches lead me to it.
I have no Idea of the product that was ordered at this time
this was the charge that came to my statement. 22/12/2015 BLS*RMG18888443886 BLUESNAP INC £44.81 I have no idea how it came to be, so 1 could you please tell me what it is for 2. cancel it immediately. your hopefully H J Hudson I used a credit card ending 1516 is a vise MBNA card. I have no idea at this time what I am supposed to have bought. I do not recognise the amount on my statement, I have no idea how to upload or drag a file or what you mean by that. all that is on my statement is the second line. I really do hppe you will help with what I have made available as I don't understand how these things work
Payment that I did not want...
I have sent 2 emails regarding this amount being taken out of my account...I requested this payment to cease and it has not...I am waiting fir a reply from you...this is what I get tonight...Please note that we have closed the requested dispute concerning order # [protected] as you did not take any action in this case for more than a couple of days.
Best regards,
The BlueSnap team
so am I meant to complain every day?
July 21 was when you first contacted me to say it was coming out of my account and I replied the first day I got it...then I get a second one the next day which was a receipt, I replied to that one also and now I get the above one...You do not understand what it does to an old lady getting money taken out of my account...to bad I had other plans for that money and now YOU have messed up some plans I had already had for that money...I do hope that you do some thing to rectify this dispute, before I take this any further...thanks...Elizabeth...
False order
Dear Friends, today saturday 30/05/2015 at 4:54 pm you sent me a receipt for a payment about an order that I never set. I never asked you anything, I don't know who you are. Perhaps I'm wrong, perhaps I made a mistake, but I don't remember anything like that. I think that the message is a fake and that someone is trying to cheat me using your data. In the message there is a Reference Number: [protected], and an Account Number: [protected] at the Date 30 May 2015. The product is Reimage PC Repair - Home plan Reimage onli1 for the Price of euro 21.95. Besides, if it is a fake, someone knows via your website my credit card with its number and the receipt concerns an illegal transaction and such a sum was stolen. I beg you to search for any sort of dirty trick against me and, if it is possible, recharge my credit card and return to me my money. Thank you for attention. Best regards. Alessandro Mussini - Via Minetti 5/21 Genova.
I don't have account with you and have never purchased anything from you but you have taken $365.61 out of my account. This was taken out on the 12/07/2017 purchase Authorisation ref.# [protected] from my statement. So the refund of $363.61 back into my account asap. Have been in contact with my bank.
Leanne Gilloway
BlueSnap Reviews 0
If you represent BlueSnap, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of BlueSnap complaint handling
-
BlueSnap Contacts
-
BlueSnap phone numbers+1 (866) 312-7733+1 (866) 312-7733Click up if you have successfully reached BlueSnap by calling +1 (866) 312-7733 phone number 0 0 users reported that they have successfully reached BlueSnap by calling +1 (866) 312-7733 phone number Click down if you have unsuccessfully reached BlueSnap by calling +1 (866) 312-7733 phone number 0 0 users reported that they have UNsuccessfully reached BlueSnap by calling +1 (866) 312-7733 phone numberMerchant Support+1 (877) 717-2086+1 (877) 717-2086Click up if you have successfully reached BlueSnap by calling +1 (877) 717-2086 phone number 0 0 users reported that they have successfully reached BlueSnap by calling +1 (877) 717-2086 phone number Click down if you have unsuccessfully reached BlueSnap by calling +1 (877) 717-2086 phone number 0 0 users reported that they have UNsuccessfully reached BlueSnap by calling +1 (877) 717-2086 phone numberSales+1 (781) 790-5013+1 (781) 790-5013Click up if you have successfully reached BlueSnap by calling +1 (781) 790-5013 phone number 0 0 users reported that they have successfully reached BlueSnap by calling +1 (781) 790-5013 phone number Click down if you have unsuccessfully reached BlueSnap by calling +1 (781) 790-5013 phone number 0 0 users reported that they have UNsuccessfully reached BlueSnap by calling +1 (781) 790-5013 phone numberHead Office+972 99 527 100+972 99 527 100Click up if you have successfully reached BlueSnap by calling +972 99 527 100 phone number 0 0 users reported that they have successfully reached BlueSnap by calling +972 99 527 100 phone number Click down if you have unsuccessfully reached BlueSnap by calling +972 99 527 100 phone number 0 0 users reported that they have UNsuccessfully reached BlueSnap by calling +972 99 527 100 phone numberIsrael+972 23 721 234+972 23 721 234Click up if you have successfully reached BlueSnap by calling +972 23 721 234 phone number 0 0 users reported that they have successfully reached BlueSnap by calling +972 23 721 234 phone number Click down if you have unsuccessfully reached BlueSnap by calling +972 23 721 234 phone number 0 0 users reported that they have UNsuccessfully reached BlueSnap by calling +972 23 721 234 phone numberIsrael, Merchant Support
-
BlueSnap address800 South Street, Suite 640, Waltham, Massachusetts, 02453, United States
-
BlueSnap social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024 - View all BlueSnap contacts
Recent comments about BlueSnap company
False order
Current
2 reviews
JoolPay
1 review
PayOp
5 reviews
Easy-trade-app
1 review
SoftPayz Corporation
3 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.