MobiKwik’s earns a 1.0-star rating from 6 reviews, showing that the majority of users are dissatisfied with financial transactions.
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zip paylater transaction issue
mobikwik account no -[protected] . mobikwik pay later transaction declind amazon pay transaction but money is debit please sir help me
Desired outcome: mobikwik account no -[protected] . mobikwik pay later transaction declind amazon pay transaction but money is debit please sir help me
transaction from my credit card no.917219..9619
Got multiple msgs of transaction rs.147771 to mobikwik from my credit card.what can i do now?incident on 16/12/19 time 4.54 pm to 5.40 pm .credit card company not providing me details of transaction from my credit card.i have an sbi credit card.i don't have more details about this fraud providing screenshots of transaction massages and link..please help me
bus booking
Hi Sir/Mam,
I booked Bus ticket through Mobikwik app on 1.6.2017 from madurai to bangalore for june4 2017. The bus ticket fare is Rs.973 i paid that amount through the HDFC DEBIT CARD, and again it was asked for amount Rs.720 that second amount also deducted from my bank account. I raised complaint through the HDFC CUSTOMER CARE.
We acknowledge your complaint Reference ID 1327869 for PURCHASE done on 01/06/2017 for Rs. 720.00, disputed amount Rs.720.00
This was the msg i got from the customer care ... So kindly do needful ... Thank you ...
Dear Customer,
As on June 06, 2017 the amount has not been claimed by the acquiring bank. In case the acquiring bank does not claim the transaction amount by the 16th day, the amount will be re-credited to your account.
In case, you do not find any credit to your account after the above-mentioned time frames (as applicable), we request you to refer to the Dispute process as follows:
Kindly fill in the Card holder Dispute form & the proof that you have attempted to resolve the dispute with the Merchant ( (i.e. Email comm.or letter) and fax it across to us on 022-[protected] to the kind attention of Charge-back Unit mentioning the reference number in the subject line of this e-mail, so that we can initiate a charge-back. Please write back to us confirming the date when you have faxed the same, to enable us to confirm its receipt.
Please visit the following link for Card holder Dispute form : http://www.hdfcbank.com/assets/pdf/Cardholder_Dispute_Form.pdf
Should you be requiring any further information / clarifications on this matter please feel free to write to us.
-Bejoy
HDFC Bank Customer Assistance
Is MobiKwik Legit?
MobiKwik earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for MobiKwik. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
MobiKwik has claimed the domain name for mobikwik.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Mobikwik.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mobikwik.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up MobiKwik and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While MobiKwik has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to MobiKwik. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
not applying promo code as given by company at the time of buying nokia lumia 535
1. I have been buy two Nokia Lumia 535 mobile on 25 & 27 Oct 15 From SHIV, g-25/26 Shriram Tower, 13 Ashok Marg Lucknow. At the time of purchase coy rep told you got 300/- on each preoduct from mobiqwik and the same month mobiqwik given . But next month his promo code not applying . I also contacted so many times from company customer care no [protected] but no satisfactory reply received . My maid id [protected]@yahoo.co.in and [protected]@hotmail.com . my mobile no [protected] and [protected]. 2. Please look inti the matter at your end and get resolved this issue at the earliest . Thanks SK Gaur ( [protected]) [protected]@yahoo.co.in
fraudulenly debited from my 2 accounts.
Respected Sir,
I wish to draw your kind attention that some member of mobikwik POS, New delhi have fraudulently debited my S/B Account on 19.05.2015 at about 5.30 P. M by hacking internet Banking. It is their Practice to deceive the common people as I have been heard from other sources soon after the incident occurred.
The incident was as such:-
On 19.05.2015 some miscreant staff member of Mobikwik, POS, New delhi named Vijay Verma, Mobile No-+[protected](as Said)called me on my cell phone asking renwal of my ATM card registration as it has got expired. Surprisingly he read out all 19 Digit of my SBI ATM card and the date of issuance of my ATM Card. While I counter acted that “how could you got my ATM Card No and the No of my cell phone?” He replied that “I am an outsourcing staff of SBI, Hydrabad engaged in this job”. He said “you are find the message in your mobile to the effect”. I denied that and said
“I have not received any such message in my message in my message inbox. He impressed me and saying “your message in box have been fully covered, please delete some message, then you will find the message”. While deleting few message I came to know that my S/B A/c have been defrauded to the tune of Rs. 35000/-(Rupees Thirty Five Thousand only)Approx, by the staff member of mobikwik POS, New Delhi. When I called him back, I found the mobile switched off of the miscreant staff member.
Sir, Mobikwik POS acknowledged the fraud and identified their staff member. They assured me to refund money vide their email dt. 01.06.201 as “refund will reflect to your account within 7/21 days, have patience” etc.
I am astonished that, how could they allow the access of an ATM card without having the Pin no, Password and without the presence of the original card holder. On the other hand the miscreant advised me not to share the password with anybody.
Sir, soaring upon god, I would like to assure you that I have never disclosed or shared with any body the details of my ATM Card or cell phone nos, nor I ever used their services. They have done all the mal Practices by Hacking Internet Banking.
Out of the defrauded amount, they have refunded only Rs. 15000/-(Rupees Fifteen Thousand only)Approx., but the rest amount of Rs. 20000/-(Rupees Twenty Thousand only)Approx have not yet received by me, which have been defrauded by the Staff member of Mobikwik, New Delhi, are still outstanding.
Sir, Considering the urge of a senior citizen, I would like to request your benign-self to be kind enough to intervene into the matter so that I can get back my defrauded money.
I like to provide the First 6& Last 4 digits no of my defrauded ATM Card:-
1) 622018******5045
2) 622018******5967
Particulars of Fraudulently Debits and refund details:
SBI A/c No Amount Dated of POS No Debited by
fraud
[protected] Rs. 4998/- 19.05.2015 746729 www. mobikwik.com
[protected] Rs. 9995/- 19.05.2015 746298 www. mobikwik.com
[protected] Rs. 4996/- 19.05.2015 749322 www. mobikwik.com
[protected] Rs. 9996/- 19.05.2015 747447 www. mobikwik.com (Refunded on 26.05.2015 vide mc RA 05601)
[protected] Rs. 4998/- 19.05.2015 747701 www. mobikwik.com (Refunded on 26.05.2015 vide mc RA 05595)
Website – WWW. MOBIKWIK.COM
Email id – fraud Alert < [protected]@mobikwik.com
Yours faithfully,
Amal Chakraborty
Panpara, Jalpaiguri
West bengal.
Mobile No: +[protected]
Enclo: As stated
Actuly my friend paid money to me i got msg of reciving money but it does not shoes in my wallet nd not in my account i had also tried custoMer care no manny times but they are not picking
24 June me paying credit card bill amount desducted but payment not success full amount not refund
I recharged my number [protected] (Reliance CDMA) with Rs.10 on 15/01/2015. Recharge failed. But till now Rs.10 not refunded by their side. I send support ticket. No reply. My account mail id m9999h86@gmail.com
I recharged my number [protected] (VODAFONE) with Rs.721 on 04/07/2015. Recharge success. But till now didn't updated nor refunded by their side.
Sir, I m Bobby Goel mera v/c no. [protected] h... hmne 24 oct 2015 ko 3120 rs ka recharge krvaya tha jisme v/c no. galt ho gya Correct v/c no.- [protected] Wrong v/c no - [protected] Amount -3120 Transaction no - DTV185113550 Name - Bobby Goel Mob - [protected] Plz help me Yeh Mobikwik app se hua h
First solve my problem, then post this kind of positive comments.
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Dear Customer,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
they didn't transfer money
People, stay away from the company www.mobikwik.com. I decided to transfer money through the website. It was waste of money and time. These jerks took my money and haven’t transferred it. I already called them and asked to return my money back, but they promised that within 2 days money would be on my account. It was lie. Stay away from them.
MobiKwik Reviews 0
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Overview of MobiKwik complaint handling
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MobiKwik Contacts
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MobiKwik phone numbers+91 946 644 6644+91 946 644 6644Click up if you have successfully reached MobiKwik by calling +91 946 644 6644 phone number 36 36 users reported that they have successfully reached MobiKwik by calling +91 946 644 6644 phone number Click down if you have unsuccessfully reached MobiKwik by calling +91 946 644 6644 phone number 21 21 users reported that they have UNsuccessfully reached MobiKwik by calling +91 946 644 6644 phone number+91 931 392 5342+91 931 392 5342Click up if you have successfully reached MobiKwik by calling +91 931 392 5342 phone number 45 45 users reported that they have successfully reached MobiKwik by calling +91 931 392 5342 phone number Click down if you have unsuccessfully reached MobiKwik by calling +91 931 392 5342 phone number 21 21 users reported that they have UNsuccessfully reached MobiKwik by calling +91 931 392 5342 phone number
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MobiKwik emailscontact@mobikwik.com100%Confidence score: 100%Support
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MobiKwik addressGood Earth Business Bay - № 601, 6th Floor, Sector 58, Gurugram,, Haryana, 122101, India
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MobiKwik social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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