Boombah’s earns a 4.4-star rating from 25 reviews, showing that the majority of sports gear and apparel customers are very satisfied with their products and service.
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Mixed Experiences with Boombah, Inc
As someone deeply invested in sports gear, I understand the importance of quality products and reliable service. Looking at the reviews for Boombah, Inc., it's evident that customers have had mixed experiences. While some praise the quality of the products like the softball pants and turf shoes, others have expressed disappointment in the durability and customer service. It's crucial to weigh these factors carefully before making a purchase. Remember, your sports gear should enhance your performance, not hinder it. Stay informed and choose wisely!
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Pros
- Wide product selection
- Customization options
- Competitive pricing
- Quality athletic gear
- Positive customer service
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Cons
- Limited brand recognition outside the US
- Narrow product differentiation
- Higher price points than some competitors
- Inconsistent product availability
Boombah Complaints 3
shop elsewhere
Use a more honest, useful, helpful and service-oriented website, even if it costs more. Because Boombah is the worst place for buying anything. They don't stand behind their customers and don't try their best to make them happy if something goes wrong. Saying this as a runner of a small company. Honestly, even not having big opportunities it's possible to do everything to satisfy your customers and make them want to return.
Boombah is the biggest exclusion. They don't look for compromise, don't offer alternatives and are not worried about anything but your money.
Stay away, shop elsewhere
No customer services and they have problems with the sizes
I had problems with the company www.boombah.com. I ordered two pairs sneakers and before I bought them, I have checked the sizes. I really didn’t get it, but somehow they have different sizes and my sneakers were too large for me. But it was my usual size. I tried to contact someone from the customer services, but all my efforts were useless. No one replied to my emails and messages. Be careful with this company!
Poor shipping practices and cavelier customer service attitude
Terrible customer service and major issues with shipping and deliveries. I placed an order on 2/5/12 and just found out that I will not receive it until 2/22/12! They did not even think to overnight the order when they realized they had made a huge mistake. They refunded the $7.50 shipping fees for a product which is now useless to me. I even filed a compliant with the Chicago BBB. The Boombah rep had the nerve to report to the BBB that I seemed "pleased with their offer...". Absolutely NOT true. Do yourself a favor and stay with the big boys who know how to communicate with customers (I.e., Dicks or Sports Authority).
My husband purchased cleats last spring (2013). He only wore them for part of a season last year because he tore a ligament midseason, and a few game this year. The whole bottom of the shoe is falling off and they refuse to do anything for him. Customers are paying over $100 for cleats, and they won't stand behind their product. I could understand if they were overused or a few years old, but they are practically brand new cleats. I'm sure that their products are generally good, but when there are obvious manufacturing flaws like this, they should really take responsibility and fix it.
Is Boombah Legit?
Boombah earns a trustworthiness rating of 83%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Boombah. The company provides a physical address, phone number, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Boombah's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Boombah.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Boombah.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Boombah and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Boombah.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Boombah protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Boombah. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Boombah
Here is a guide on how to file a complaint against Boombah on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Boombah in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Boombah. Include key areas of concern, any relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any additional supporting documents that can help validate your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint against Boombah on ComplaintsBoard.com.
Overview of Boombah complaint handling
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Boombah Contacts
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Boombah phone numbers+1 (815) 941-1431+1 (815) 941-1431Click up if you have successfully reached Boombah by calling +1 (815) 941-1431 phone number 0 0 users reported that they have successfully reached Boombah by calling +1 (815) 941-1431 phone number Click down if you have unsuccessfully reached Boombah by calling +1 (815) 941-1431 phone number 0 0 users reported that they have UNsuccessfully reached Boombah by calling +1 (815) 941-1431 phone number
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Boombah emailssupport@boombah.com100%Confidence score: 100%SupportSupport@boombah.com100%Confidence score: 100%julie.schlichting@boombah.com99%Confidence score: 99%facebook@boombah.com94%Confidence score: 94%webmaster@boombah.com79%Confidence score: 79%it
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Boombah address202 W Boombah Blvd, Yorkville, Illinois, 60560, United States
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Boombah social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024 - View all Boombah contacts
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