Brada Manufacturing’s earns a 2.3-star rating from 6 reviews, showing that the majority of industrial clients are somewhat dissatisfied with custom equipment.
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Upright freezer
Just stop working.
I bought it from the brick store in brampton Canada in July 2022
Serial and model #
Ws180ffz
Za21120407
Dishwasher FP9242AWW
One major problem is that you have the wrong number on the website.
People who buy Brada products suffer a lot for their products in Canada.
Can you please guide for parts?
I need its soap dish cover as its edge is broken.
as shown in picture
Model
FP9242AWW
customer service phone calls
The Phone number and address on this site is not for BRADA Appliances.
The information listed is for a machine shop in Rhode Island that has nothing to do with appliance manufacturing.
The people there are nice and will try to point you in the right direction if they can.
If anyone knows the proper contact information for BRADA appliance customer service please post it.
Is Brada Manufacturing Legit?
Brada Manufacturing earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Brada Manufacturing. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for bradamfg.com can be seen as a positive aspect for Brada Manufacturing as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Brada Manufacturing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Bradamfg.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bradamfg.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with Brada Manufacturing's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 33% of 0 complaints were resolved.
- Bradamfg.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bradamfg.com may offer a niche product or service that is only of interest to a smaller audience.
won't start wash cycle
I can select the settings I want (time and type of wash cycle) I click start and it starts filling with water, and it won't start the wash cycle.
However it will go through the time set with nothing happening. I have tried everything.
2010, a Brada dishwasher was purchased at the Brick. My first one had a faulty pump spilling water all over the floor >> I had to get a new dishwasher. My mistake was getting another Brada. 2010 October I purchased a LG smooth top stove. A few weeks later I went to turn the oven on >>. huge sparks flew with a loud bang. Again more problems with the Brick. They sent me a new LG stove.
From now on I will purchase appliances from a reliable local dealer who I know and trust!
Never Never again will I shop at the BRICK! I cannot afford to pay for repairs when I am on a fixed income.
I went to the Brick telling them the problem with Brada dishwasher after I had a repair man here to tell me I needed a new water pump. Brick Customer Service gave me a number to call about the faulty pump, one staff member suggested I purchase a new dishwasher. I feel The Brick is totally dishonest.
This company said it would cost $300.00 and up to fix and it would take 6 to 8 weeks for delivery of the water pump. I declined this as I found this a rip-off.
I haven't heard a thing from the Complaints Board. Do not purchase anything from the Brick
garbage
We purchased the Brada washing machine from the Brick in Apr 2010. In May 2011 the pump gave out. They came and fixed it. Now in Aug 2011 the motor went. We called the Brick, they said it would be a month before someone can come look at it. We did purchase the extended warranty through the Brick as well. We ended up paying for another comany to come in and fix it and cost us $300.00. Please stay away from The Brick and Brada appliances!
The complaint has been investigated and resolved to the customer’s satisfaction.
APPLIANCE REPAIR
Summary of issues : 2 1/2 years ago bought BRADA front load washer / dryer with a 5 year extended warranty. Dryer broke in summer of this year - took 5 weeks to get fixed - nobody takes responsibility for anything. went for 5 weeks without a dryer. finally after DAILY phone calls too numerous to count, screaming at the customer service people, speaking with supervisors, managers, etc. the dryer was finally fixed. Nobody would order the part .. It's not my job, it's somebody else's job. right after dryer fixed, washer broke (for the 2nd time) -- went without washer for 2 months ... far too many phone calls, begging, pleading, screaming, emails, faxes (noneof which were ever answered), and a final threat to contact our lawyer if it wasn't fixed the next day, or at least somebody contact us, they called. It was the threat of legal action. They are a JOKE ! Rude, no customer service, don't care about the customer. They actually told me that they could not fit my time frame of a repairman coming (after 3:45 PM) into their schedule. Are you kidding me? Customers are expected to use their schedule. It takes weeks to get an answer, a repair part ordered, and for it to be finally fixed.
We cancelled our BRICK card, told them we would never buy anything from them again, and they didn't care at all.
Manager at store level couldn't care less once the sale is made, and forget the salesman.
The contempt I have for them doesn't even show in this report. NEVER deal with them - it's a gong show !
Right after the washer broke we purchased new set from SEARS ...
The complaint has been investigated and resolved to the customer’s satisfaction.
A gong show! That is the Brick from start to finish. Right after you sign on the dotted line. Well put.
Brada Manufacturing Reviews 0
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Overview of Brada Manufacturing complaint handling
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Brada Manufacturing Contacts
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Brada Manufacturing phone numbers+1 (401) 739-3774+1 (401) 739-3774Click up if you have successfully reached Brada Manufacturing by calling +1 (401) 739-3774 phone number 0 0 users reported that they have successfully reached Brada Manufacturing by calling +1 (401) 739-3774 phone number Click down if you have unsuccessfully reached Brada Manufacturing by calling +1 (401) 739-3774 phone number 0 0 users reported that they have UNsuccessfully reached Brada Manufacturing by calling +1 (401) 739-3774 phone number
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Brada Manufacturing emailsada@bradamfg.com100%Confidence score: 100%Supportmhamilton@bradamfg.com94%Confidence score: 94%info@bradamfg.com81%Confidence score: 81%support
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Brada Manufacturing address46 Warwick Industrial Drive, Warwick, Rhode Island, 02886, United States
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Brada Manufacturing social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all Brada Manufacturing contacts
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This is old post but..if it just stopped working all together I would check the overload circuit. It is attached to the side of the compressor under the plastic with the wiring. It's a little white unit. If it trips it won't allow power to the compressor. It will need to be replaced.