Menu
For Business Write a review File a complaint
BraStop Customer Service Phone, Email, Contacts

BraStop
Reviews and Complaints

www.brastop.com

Learn how the rating is calculated

2.4 8 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

BraStop Reviews 8

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

BraStop Disappointing Experience with Brastop: Delayed Delivery and Unlikely to Order Again

So, I recently made my first purchase from Brastop and I have to say, I was pretty disappointed with the whole experience. It's been a whole week and I still haven't received my items! I mean, come on, that's just taking way too long. I don't think I'll be ordering from them again, that's for sure. It's definitely a stop for me when it comes to online shopping for bras.

Read full review of BraStop
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

BraStop BraStop's Poor Customer Service and False Information

So, I was trying to buy some bras online from BraStop, but things didn't go as planned. First of all, they gave me the wrong delivery date, which was a bummer. And when I tried to get in touch with them to sort things out, I found out that their phone number was fake! Can you believe it? And to make matters worse, their email service was unresponsive, so I couldn't even send them a message to ask what was going on. It was really frustrating, to be honest. I mean, I just wanted to buy some bras, and it turned into a whole ordeal. I hope they get their act together soon, because this kind of thing is just not acceptable.

Read full review of BraStop
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

BraStop Satisfied with BraStop: Great Prices and Selection, but Communication Could Improve

they are a great company to order from. The prices are reasonable and the selection is good. I have recommended them to my friends and family. The only thing I would suggest is that they improve their communication with customers. It would be nice to receive updates on the status of orders without having to contact them. Overall, I am satisfied with my experience with BraStop and will continue to order from them in the future.

Read full review of BraStop
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

BraStop Brastop Review: Great Selection, Prices, and Delivery Time!

I gotta say, I'm a big fan of Brastop. They've got a great selection of bras in all sorts of sizes, which is a big deal for me since I'm not exactly what you'd call "average." And the prices are pretty darn good too - I've definitely found some deals on here that I wouldn't have been able to find anywhere else.

But what really sets Brastop apart, in my opinion, is their delivery rates and time. I've ordered from other online stores before and sometimes it feels like I'm waiting forever for my stuff to arrive. But with Brastop, I've always gotten my orders pretty quickly and the shipping rates are reasonable too.

Of course, there are a couple of downsides to shopping online for bras. For one thing, you can't try them on before you buy them, so there's always a bit of a risk involved. And sometimes the sizing can be a bit wonky - I've definitely had to exchange a few bras because they didn't fit quite right.

But overall, I'd say that Brastop is definitely worth checking out if you're in the market for some new bras. They've got a great selection, good prices, and fast shipping - what more could you ask for?

Read full review of BraStop
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

BraStop BraStop Review: Disappointing Fit and Expensive Return Process

I recently gave BraStop a try, hoping to find a bra that would fit me just right. I wear a size 34 HH, which can be tough to find, but BraStop claimed to have options for me. I placed my order and eagerly awaited my new bras.

Unfortunately, when they arrived, they were nowhere close to fitting properly. I was disappointed, but figured I could just return or exchange them. That's when I found out that it would cost me $30 to send them back. That's a lot of money to spend on shipping, especially when I had already spent $160 on the bras themselves.

Overall, I was pretty disappointed with my experience with BraStop. While they may have options for larger cup sizes, they didn't work for me and the return process was too expensive. I'll be looking elsewhere for my next bra purchase.

Read full review of BraStop
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

BraStop Nice Bra, But Beware of Unauthorized Charges: My Experience with BraStop

I recently bought a bra from BraStop and unfortunately, the next day I noticed that there were a lot of unauthorized charges on my bank card. I was really upset because I had only used my card to make the purchase from BraStop. It was clear to me that someone in their company had used my card without my permission.

I had to go through a long and frustrating process of disputing the charges with my bank. It took several days to get everything sorted out and I was left feeling very frustrated and angry. I couldn't believe that this had happened to me and I felt like I had been taken advantage of.

Despite this negative experience, I have to say that the bra I bought from BraStop was actually really nice. It fit well and was very comfortable to wear. I just wish that I hadn't had to deal with all of the fraudulent charges on my card.

Overall, I would say that BraStop is a decent place to buy bras, but you need to be careful with your bank card information. I would recommend using a different payment method if possible, just to be safe.

Read full review of BraStop
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

BraStop BraStop Review: Affordable Bras with Top-Notch Customer Service and International Shipping

I gotta say, BraStop is a pretty sweet spot to snag some bras at a decent price. When they have a sale going on, you can really score some good deals. Plus, they ship all the way from the UK to Canada, which is pretty impressive. It usually takes about 2 weeks for my order to arrive, but hey, good things come to those who wait, right?

Now, let me tell you about their customer service. It's top-notch, my friend. The staff is super friendly and efficient. I've had a couple of issues with my orders in the past, and they were always quick to help me out and resolve the problem. It's nice to know that they've got your back.

But, there is one downside to BraStop that I've noticed. The sizing can be a bit wonky on some of their products. It's not a huge deal, but it can be a bit frustrating when you're not sure if your size will fit or not. Thankfully, they have product reviews that you can read through to get a better idea of how things fit. So, it's not a deal-breaker, but it's something to keep in mind.

Overall, I really love BraStop. It's my go-to site for bras. The prices are great, the customer service is fantastic, and the shipping is pretty speedy considering it's coming from across the pond. If you're in the market for some new bras, I highly recommend giving BraStop a try. You won't be disappointed!

Read full review of BraStop
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

BraStop Disappointing Return Process with Brastop, Impressed with Freya's Efficiency

I recently had an experience with Brastop that left me feeling quite disappointed. I sent a package back to their factory/depot six working days ago, and it still hasn't been processed as a return. I have proof that they received it, as I used a tracking service. This is definitely something to keep in mind if you're using payment methods like clearpay - you might end up making payments for items that you've already returned, without realizing it.

On the other hand, I had a much better experience with Freya. I sent a package back to them on the same day, using the same tracked service, and my refund was initiated just 48 hours later. I received the refund within 72 hours, which was a much more satisfactory experience.

Overall, I don't think I'll be ordering from Brastop again. It's frustrating to have to wait so long for a return to be processed, especially when you're making payments for items that you no longer have. I hope they can improve their processes in the future, but for now, I'll be looking elsewhere for my lingerie needs.

Read full review of BraStop
Hide full review

BraStop Complaints 0

Looks like BraStop has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent BraStop, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is BraStop Legit?

BraStop earns a trustworthiness rating of 41%

Double-checking is the best solution in this case.

Our conclusion: After detailed research, ComplaintsBoard concludes that BraStop's website isn't completely safe. So, it's better to be careful, especially when browsing their products or sharing personal information.

About BraStop

Screenshot BraStop
BraStop is a leading online retailer of lingerie and swimwear, catering to women of all shapes and sizes. The website offers an extensive range of bras, briefs, thongs, and swimwear from some of the most popular brands in the industry, including Freya, Panache, Curvy Kate, and Fantasie.

The website is designed to be user-friendly, with easy navigation and a simple checkout process. Customers can browse the extensive range of products by brand, size, style, and color, making it easy to find exactly what they are looking for. The website also offers a range of helpful tools, including a bra size calculator, fitting guide, and style guide, to help customers find the perfect fit.

BraStop is committed to providing high-quality products at affordable prices. The website regularly offers discounts and promotions, making it easy for customers to find great deals on their favorite lingerie and swimwear. The website also offers free shipping on orders over a certain amount, making it even more convenient for customers to shop online.

In addition to its extensive range of products, BraStop is also known for its excellent customer service. The website has a dedicated customer service team that is available to answer any questions or concerns that customers may have. The team is knowledgeable and friendly, and is always willing to go the extra mile to ensure that customers are satisfied with their purchases.

Overall, BraStop is a reliable and trustworthy online retailer that offers a wide range of high-quality lingerie and swimwear at affordable prices. With its user-friendly website, helpful tools, and excellent customer service, it is no wonder that BraStop has become a popular destination for women looking for stylish and comfortable lingerie and swimwear.
Ratings on other review websites
Trustpilot
Trustpilot
4.1
17649 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. BraStop Contacts

  2. BraStop phone numbers
    +1 30323436384
    +1 30323436384
    Click up if you have successfully reached BraStop by calling +1 30323436384 phone number 0 0 users reported that they have successfully reached BraStop by calling +1 30323436384 phone number Click down if you have unsuccessfully reached BraStop by calling +1 30323436384 phone number 0 0 users reported that they have UNsuccessfully reached BraStop by calling +1 30323436384 phone number
  3. BraStop emails
  4. BraStop social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
BraStop Category
BraStop is ranked 12 among 28 companies in the Undergarments category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.