Brooklinen’s earns a 4.5-star rating from 6 reviews, showing that the majority of home comfort enthusiasts are exceptionally satisfied with their bedding products.
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Mixed Experiences with Brooklinen
As someone who values quality bedding, I must share my mixed experiences with Brooklinen. While some customers have praised the comfort and quality of their sheets and bedding, others, like Mary Gropper, have faced significant challenges. Mary's unfortunate saga of failed deliveries, unresponsive customer service, and unresolved issues paints a concerning picture. On the other hand, Susan Brown's positive encounter with excellent customer service stands out as a beacon of hope. It's evident that Brooklinen's reputation is a tale of two extremes, leaving potential customers in a dilemma. As you consider investing in luxury bedding, tread cautiously and weigh the contrasting reviews to make an informed decision.
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Pros
- High-quality materials
- Ethical manufacturing
- 365-day return policy
- Wide product variety
- Positive customer reviews
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Cons
- Premium pricing above market average
- Limited international shipping options
- Narrow product range compared to rivals
- Few physical retail locations
Brooklinen Complaints 0
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Is Brooklinen Legit?
Brooklinen earns a trustworthiness rating of 86%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Brooklinen. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for brooklinen.com can be seen as a positive aspect for Brooklinen as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Brooklinen's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Brooklinen.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Brooklinen as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Brooklinen and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Brooklinen.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Brooklinen
**Guide on How to File a Complaint or Review about Brooklinen on ComplaintsBoard.com:**
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Brooklinen in the 'Complaint Title' section. Be concise yet descriptive.
4. Detailing the Experience:
- Provide detailed information about your experience with Brooklinen. Include key areas such as transactions, nature of the issue, steps taken to resolve it, company's response, and personal impact.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these attachments.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Brooklinen.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.
8. Submission Process:
- Click the 'Submit' button to submit your complaint or review about Brooklinen on ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any developments regarding your issue.
Ensure you follow these steps carefully to effectively file your complaint or review about Brooklinen on ComplaintsBoard.com.
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Brooklinen Contacts
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Brooklinen phone numbers+1 (646) 798-7447+1 (646) 798-7447Click up if you have successfully reached Brooklinen by calling +1 (646) 798-7447 phone number 0 0 users reported that they have successfully reached Brooklinen by calling +1 (646) 798-7447 phone number Click down if you have unsuccessfully reached Brooklinen by calling +1 (646) 798-7447 phone number 0 0 users reported that they have UNsuccessfully reached Brooklinen by calling +1 (646) 798-7447 phone number
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Brooklinen emailspress@brooklinen.com97%Confidence score: 97%Communicationrich@brooklinen.com97%Confidence score: 97%influencer@brooklinen.com96%Confidence score: 96%hello@brooklinen.com96%Confidence score: 96%Support
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Brooklinen address10 Jay St Suite 700, Brooklyn, New York, 11201, United States
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Brooklinen social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
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