Menu
For Business Write a review File a complaint
Brooklinen Customer Service Phone, Email, Contacts

Brooklinen
Reviews and Complaints

Learn how the rating is calculated

4.5 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Brooklinen Reviews 6

ComplaintsBoard
E
12:00 am EDT

Brooklinen Mixed Experiences with Brooklinen

As someone who values quality bedding, I must share my mixed experiences with Brooklinen. While some customers have praised the comfort and quality of their sheets and bedding, others, like Mary Gropper, have faced significant challenges. Mary's unfortunate saga of failed deliveries, unresponsive customer service, and unresolved issues paints a concerning picture. On the other hand, Susan Brown's positive encounter with excellent customer service stands out as a beacon of hope. It's evident that Brooklinen's reputation is a tale of two extremes, leaving potential customers in a dilemma. As you consider investing in luxury bedding, tread cautiously and weigh the contrasting reviews to make an informed decision.

Read full review of Brooklinen
Hide full review
  1. Pros
    1. High-quality materials
    2. Ethical manufacturing
    3. 365-day return policy
    4. Wide product variety
    5. Positive customer reviews
  1. Cons
    1. Premium pricing above market average
    2. Limited international shipping options
    3. Narrow product range compared to rivals
    4. Few physical retail locations

Brooklinen Complaints 0

Looks like Brooklinen has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Brooklinen, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Brooklinen Legit?

Brooklinen earns a trustworthiness rating of 86%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard highly recommends Brooklinen for their strong reputation and reliability. However, it's still wise to weigh the pros and cons and research thoroughly, even if Brooklinen seems completely reliable.

We found clear and detailed contact information for Brooklinen. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for brooklinen.com can be seen as a positive aspect for Brooklinen as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Brooklinen's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Brooklinen.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Brooklinen as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Brooklinen and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Brooklinen.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Brooklinen

Brooklinen offers a variety of home textiles, focusing on high-quality bedding, sheets, and comforters. They also provide bathroom towels and loungewear. The brand emphasizes comfort and a straightforward online shopping experience.
How to file a complaint about Brooklinen?

**Guide on How to File a Complaint or Review about Brooklinen on ComplaintsBoard.com:**

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Brooklinen in the 'Complaint Title' section. Be concise yet descriptive.

4. Detailing the Experience:
- Provide detailed information about your experience with Brooklinen. Include key areas such as transactions, nature of the issue, steps taken to resolve it, company's response, and personal impact.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these attachments.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Brooklinen.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review about Brooklinen on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any developments regarding your issue.

Ensure you follow these steps carefully to effectively file your complaint or review about Brooklinen on ComplaintsBoard.com.

Ratings on other review websites
Trustpilot
Trustpilot
2.4
70 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Brooklinen Contacts

  2. Brooklinen phone numbers
    +1 (646) 798-7447
    +1 (646) 798-7447
    Click up if you have successfully reached Brooklinen by calling +1 (646) 798-7447 phone number 0 0 users reported that they have successfully reached Brooklinen by calling +1 (646) 798-7447 phone number Click down if you have unsuccessfully reached Brooklinen by calling +1 (646) 798-7447 phone number 0 0 users reported that they have UNsuccessfully reached Brooklinen by calling +1 (646) 798-7447 phone number
  3. Brooklinen emails
  4. Brooklinen address
    10 Jay St Suite 700, Brooklyn, New York, 11201, United States
  5. Brooklinen social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 03, 2024
Brooklinen Category
Brooklinen is ranked 605 among 759 companies in the Home Decor and Furnishing category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.