BSES Rajdhani / Yamuna Power’s earns a 1.9-star rating from 9 reviews, showing that the majority of consumers are dissatisfied with service.
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Increased units when electricity is not used
My electricity units in Delhi provided by the BSES Rajdhani has been giving incorrect readings of electrical units consumed.
My electricity usage has been consistently below 150 units until 2 days before the meter reading day. With minimal usage or even no usage, the meter suddenly shows a hike of 50-60 units in a span of a few hours when no ACs or any appliances have been used. As in Delhi, electricity consumption below 200 units is supposed to be free, they always increase the units so that I have to pay a hefty bill.
This has happened consecutively for two months. When I emailed the company about this, the showed no interest and replied saying that the meter readings were accurate without any investigation.
I am very disappointed by this service as I am paying so much money when I hardly use any electricity because I am already poor and don't want to pay a high bill.
Desired outcome: Accurate meter readings with no tampering.
Excess bills
A bill of Rs.2380/- was received for CA No.[protected] for cunsumption of Electricity from 11.06.2021 to 09.07.2021 which was paid on the advise of your consumer Cell who was contacted for this High Bill. Again for the period 09.07.2021 to 07.08.2021 a bill of Rs.2380/- is received when the Flat was locked as the resident were away and the Flat was locked for over two months. Please withdraw these two bills which were wrongly generated. If necessary meter be checked. there was no consumption of electricity for the last three months. Please confirm withdrawal of these two bills.
Power Cut
Hi Team,
I am very upsetting to write this complain as we have been encountered with Power Cut last 3 consecutive night for entire night. It's was complete black out on 20th July night and 22nd July power coming like red lights, coming n going. Today 22nd July night again it's complete black out in Devoli, Sangam Vihar. We are unable to sleep last 3 nights and it's very annoying. Please understand how we are going in such unbearable weather out. Please do something.
Is BSES Rajdhani / Yamuna Power Legit?
BSES Rajdhani / Yamuna Power earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for BSES Rajdhani / Yamuna Power. The company provides a physical address, 4 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for bsesdelhi.com can be seen as a positive aspect for BSES Rajdhani / Yamuna Power as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of BSES Rajdhani / Yamuna Power's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Bsesdelhi.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bsesdelhi.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up BSES Rajdhani / Yamuna Power and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with BSES Rajdhani / Yamuna Power's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 22% of 0 complaints were resolved.
- BSES Rajdhani / Yamuna Power protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
Address change request
sir
i complaint regarding the address change. My CA no. is [protected]. i have complaint many times in bses for address change but it did not any thing. My address is E-1/7 CHOTA PUSTA SONIA VIHAR DELHI-94 instead of E-1/8 CHOTA PUSTA SONIA VIHAR DELHI-94. when i submitted all document regarding new connection my address is E-1/7 chota pusta sonia vihar delhi-94 in my all document but later address is shown to me is E-1/8. i have complaint many times but never reply. This is a typing mistake from BSES side not to mine. May i requested you to solve the problem as earlier as posssible.
i complaint regarding the address change. My CA no. is [protected]. i have complaint many times in bses for address change but it did not any thing. My address is E-1/7 CHOTA PUSTA SONIA VIHAR DELHI-94 instead of E-1/8 CHOTA PUSTA SONIA VIHAR DELHI-94. when i submitted all document regarding new connection my address is E-1/7 chota pusta sonia vihar delhi-94 in my all document but later address is shown to me is E-1/8. i have complaint many times but never reply. This is a typing mistake from BSES side not to mine. May i requested you to solve the problem as earlier as posssible.
New NON-DOMESTIC connection
Sir, CA No [protected] ARUNAGUPTA(name chang wef via application no [protected] Dated 26oct2015 at Dabri more)CRN No2660030055 were using so far our G/F as parking &storage having complete connection from our domestic meter, Now applied for NON-DOMESTIC connection on name of ARUNAGUPTA w/o SURESH CHAND GUPTA via application No 8002108765Dated26oct2015. has made RENT-AGREEMENT with BharatKumar s/oPramodKumar RZ-94/2 HNo319 GaliNo 3 indra-park NewDelhi-45( (Mbl9289316632, [protected]) for opening photostudio SHOPAT RZF-105-A G/F pole No-135-A Gali No-41 Sadhnagar Palam Colony NewDelhi-45. One licensed electrician told that by applying this way(without agent) BSES put us in penalty since than we are not feeling easy & worried too much .now what we should do? Please look into the matter&take action to make ypur old consumer tention free.
Street Light Complent
Dear sir,
I Laxmi Baitha Resident of F-54a Sanjay Colony Bhatti Mines, I Do the compliant to bses fire & Street Light help line No. [protected] for street light, maximum Street light on 11th July. My compliant no. is [protected]
But it’s not solve to till date I remained three times 1st On15th July com no. [protected] and 2nd 25th July [protected] and 3rd [protected]
Maximum Street Light is not working in Main Way So Please arranged to repair street light mechanic
Laxmi Baitha
Mob [protected], [protected]
F-54A Sanjay Colony
Bhatti Mines new Dehi- 11 0074
Electricity theft in Delhi
Vijay singh B-36/9, kishangarh, Vasant kunj, New Delhi. He used direct hooking/kundi infront of his house level of first floor, Clearly visible if you stand on his house. Timing of thefting is 04.00 PM to 09.00 AM. This activity is doing last more than 2 years, since the building is made. Please take immediate and necessary action.
I agree, this is correct not only vijay singh so many people around his family member theft electricity.
The complaint has been investigated and resolved to the customer’s satisfaction.
Electricity theft in c 202 subhash gali nanak chand basti kotla mubarakpur new delhi 110003. 6 split ac/, 5 fridges, 5 tv 5 washing machine .And still bill less than 500. Inka ac 20 ghante chalta hai . In logo ne bijli chori ki hai . Delhi mein garmi mein demand bijli ki badh jati hai in logo ki wajah se . I request you to take strict action against them.
HELLO, Sir/Madam
My name is Yogesh kumar. i am registering this complaint regarding my provident fund, i was working with this company since 15th July 2009 to 24th July 2010. They cut the PF of our salary and i went to their office around 2 or 3 times but they are not listening my talk. what can i do all staff are so careless they dont care any employees that's why please take a action on this complaints .
thanks you sir/ madam
harshment during cheking of electric meter for any theft case and taken bribe from me
Wrong Theft Case registered by BSES Rajdhani Power Limited
Hi,
I dont live in that house i have rented out that property to tanent and we are paying our bill regularly and we live in other house. On 16/08/2010, one of the electricity officer came for inspection . A theft case was registered and we were informed that we will receive a letter from Andrew Ganj office for the further investigation. Durng the same we paid our bills as and when came.
We received a letter on 18/11/2011, mentioning that we were suppose to visit the mentioned office for hearing and no one came for the same. Also, a seperate letter will reach us with the bill amount calculated based on usage.
Issues:
1. We live in other house and paying our bill regularly
2. A seperate bill is sent of appx Rs. 224699 based on the last 1 year usage as per new meter reading, irrespective of climate change(summer)
3. We visited the Andrew Ganj Office and has been asked that nothing can be done besides paying the bill and accepting that some tampering was done . they harressed us by saying " bill bharna hai bharo nahi toh jail jaana padega" they dont even listen to us
Details:
Theft Case ID: RJ140109C0079
CRN NO: [protected]
Please advice how to proceed on the same as we are innocent and didnt do any tampering.
PROVIDENT FUND
HELLO, Sir/Madam
My name is Yogesh kumar. i am registering this complaint regarding my provident fund, i was working with this company since 15th July 2009 to 24th July 2010. They cut the PF of our salary and i went to their office around 2 or 3 times but they are not listening my talk. what can i do all staff are so careless they dont care any employees that's why please take a action on this complaints .
thanks you sir/ madam
The complaint has been investigated and resolved to the customer’s satisfaction.
BSES Rajdhani / Yamuna Power Reviews 0
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Overview of BSES Rajdhani / Yamuna Power complaint handling
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BSES Rajdhani / Yamuna Power Contacts
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BSES Rajdhani / Yamuna Power phone numbers1912319123Click up if you have successfully reached BSES Rajdhani / Yamuna Power by calling 19123 phone number 1 1 users reported that they have successfully reached BSES Rajdhani / Yamuna Power by calling 19123 phone number Click down if you have unsuccessfully reached BSES Rajdhani / Yamuna Power by calling 19123 phone number 0 0 users reported that they have UNsuccessfully reached BSES Rajdhani / Yamuna Power by calling 19123 phone number100%Confidence scoreBRLP1912219122Click up if you have successfully reached BSES Rajdhani / Yamuna Power by calling 19122 phone number 1 1 users reported that they have successfully reached BSES Rajdhani / Yamuna Power by calling 19122 phone number Click down if you have unsuccessfully reached BSES Rajdhani / Yamuna Power by calling 19122 phone number 0 0 users reported that they have UNsuccessfully reached BSES Rajdhani / Yamuna Power by calling 19122 phone number100%Confidence scoreBYPL+91 113 999 9707+91 113 999 9707Click up if you have successfully reached BSES Rajdhani / Yamuna Power by calling +91 113 999 9707 phone number 1 1 users reported that they have successfully reached BSES Rajdhani / Yamuna Power by calling +91 113 999 9707 phone number Click down if you have unsuccessfully reached BSES Rajdhani / Yamuna Power by calling +91 113 999 9707 phone number 0 0 users reported that they have UNsuccessfully reached BSES Rajdhani / Yamuna Power by calling +91 113 999 9707 phone number100%Confidence scoreBRLP+91 113 999 9808+91 113 999 9808Click up if you have successfully reached BSES Rajdhani / Yamuna Power by calling +91 113 999 9808 phone number 1 1 users reported that they have successfully reached BSES Rajdhani / Yamuna Power by calling +91 113 999 9808 phone number Click down if you have unsuccessfully reached BSES Rajdhani / Yamuna Power by calling +91 113 999 9808 phone number 0 0 users reported that they have UNsuccessfully reached BSES Rajdhani / Yamuna Power by calling +91 113 999 9808 phone number100%Confidence scoreBYPL
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BSES Rajdhani / Yamuna Power emailsceo@bsesdelhi.com100%Confidence score: 100%Support
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BSES Rajdhani / Yamuna Power addressNehru Place Rd, Balaji Estate, Kalkaji, New Delhi, 110019, India
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BSES Rajdhani / Yamuna Power social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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