Burromax
Reviews and Complaints

I've been a fan of Burromax for a couple years now, and I gotta say, their customer service is top notch. Last year, I had to replace the main control module on my red TT30, and the tech support team was super helpful in figuring out the issue. They walked me through some troubleshooting steps, and when we determined that the control module was the problem, they sent me a new one right away. Since then, the bike has been running like a dream.

I also recently had to get new rear tires for both my TT350 bikes. There was a bit of a delay in the supply chain, but the parts arrived in a timely manner and I was able to get the bikes back up and running without any issues.

Overall, I'm really happy with my experience with Burromax. Their products are high quality and their customer service is excellent. If you're in the market for a mini bike or electric scooter, I'd definitely recommend checking them out.

I recently had an experience with Burromax and I have to say, I am beyond grateful for the help I received from Bill, the service Tech. I had purchased a brand new TT 250, but unfortunately, the throttle came with the wires ripped out. I tried to fix it by purchasing a new throttle, but it still wasn't working. That's when I reached out to Burromax for help.

Bill was incredibly friendly and helpful, and he went above and beyond to troubleshoot the issue with me. We exchanged emails and phone calls for three days straight, and he was patient and understanding throughout the entire process. He helped me figure out why my bike wasn't working and provided me with the guidance I needed to get it up and running again.

Overall, I was extremely impressed with the level of service I received from Burromax. Bill was knowledgeable, friendly, and efficient in his work. He answered all of my questions and concerns, and I felt like he genuinely cared about helping me resolve my issue. I would highly recommend Burromax to anyone in need of quality service and support for their bikes.

In terms of the service itself, I found it to be fast and reliable. All of my questions were answered promptly, and I never felt like I was being rushed or ignored. The team at Burromax truly cares about their customers, and it shows in the level of service they provide.

In conclusion, I would highly recommend Burromax to anyone in need of quality service and support for their bikes. The team is knowledgeable, friendly, and efficient, and they truly care about helping their customers. If you're looking for a reliable and trustworthy company to work with, look no further than Burromax.

I recently got myself a TT350r from Burromax and I must say, it's been a great investment. I decided to upgrade my bike with a High Performance Controller 24v-50amp and a 500 watt Neodymium Magnet Motor, which has made a huge difference in the bike's performance. I also needed a new Headlight and Caliper, which I was able to find at Burromax.

To add a personal touch, I purchased several accessories from Burromax and added a couple of my own. The end result was a bike that looked great and performed even better. I must say, I'm quite impressed with the quality of the products and the service provided by Burromax.

However, I did run into a bit of a snag when I needed brake pads for my TT350R. Unfortunately, Burromax no longer carries them. But the salesman was extremely helpful and was able to help me find the right caliper and pads that fit my bike.

Overall, I'm very satisfied with my experience with Burromax. The products are of great quality and the customer service is top-notch. I would definitely recommend Burromax to anyone looking for high-quality bike accessories and parts.

Hey, just wanted to give a shoutout to Burromax for their speedy response and shipping. I was pleasantly surprised to receive my order so quickly!

However, I do have a small suggestion for improvement. It would be helpful to have an estimated shipping time provided at checkout or in the confirmation email. I recently had an experience where I needed a part urgently, but wasn't sure when it would arrive. It would have been nice to have that information upfront so I could make an informed decision.

That being said, I appreciate the quality of the products and the customer service provided by Burromax. Keep up the good work!

I had a great experience with Burromax! I was having trouble finding a specific part on their website, so I decided to send them an email. To my surprise, they responded within 24 hours and provided me with the exact part number that I needed to fix my bike.

When the part arrived, I ran into a bit of trouble installing it. But, I remembered that the email they sent me included a phone number to call if I needed any assistance. So, I gave them a call and was greeted by a very friendly and helpful gentleman on the other end of the line.

He walked me through the installation process step-by-step and made sure that I understood everything before we hung up. I was so grateful for his help and I'm happy to report that my bike is now running like new again!

Overall, I highly recommend Burromax to anyone who needs quality parts and excellent customer service. They truly went above and beyond to help me out and I couldn't be happier with my experience. Thank you, Burromax!

Got this thing from Burromax for my kid's Christmas present. She was super stoked about it and it was running like a champ for a while. But then, not even a year later, it started making this gnarly grinding noise coming from the chain and sprocket area. We tried to fix it by adjusting the chain, but that didn't do squat. And to top it off, the kickstand spring broke so it wouldn't stay up, so we had to take it off completely. The design is pretty sweet, but the quality and durability are straight up weak sauce.

Burromax is a great option for those who want a safer alternative to gas-powered bikes. When unloading, make sure to take the key out and keep your hand off the throttle to avoid any accidents. Other than that, we really enjoy our mini bike. We even lent it to a fellow racer and he loved it so much that he ended up buying it from us after he wrecked it.

As a normal-sized woman weighing under 135 pounds, I found it easy to ride. It's a great option for those who want to have some fun without the danger of gas-powered bikes. I'm hoping to get a replacement or an upgrade this year.

We also upgraded the seat for our child as he grew, but eventually ended up buying him a TT750. Overall, Burromax is a great option for those who want a fun and safe ride.

I gotta say, I had a pretty bad experience with Burromax. I mean, I placed an order for one of their products, and they charged my credit card right away, even though the item wasn't even in stock yet! And get this, if you try to cancel your order, they'll take almost 3% of the price as a fee, even if it hasn't shipped yet. That's just not right, you know? I mean, I thought I was gonna get a full refund, but nope, not with these guys. It's a total RIP Off! So, if you're thinking about buying something from Burromax, you better be 100% sure before you hit that "Buy" button. I learned my lesson the hard way, man. I was trying to cancel my order so I could use a coupon code, but it was too late. They already took my money and I was out $61.35 for nothing. It's just not cool, you know? I wouldn't recommend doing business with Burromax unless you wanna risk getting ripped off.

I just got my hands on the new Burromax 1600 and I gotta say, I'm pretty impressed. First off, the shipping was super fast, which is always a plus. When I opened up the box and checked out the bike, I was blown away by all the new upgrades. The size is perfect for me - I'm 6' and 200 lbs - and the addition of the rear brake is a game changer. Plus, the electronic read-out now shows speed and trip distance, which is really helpful. And let's not forget about the horn and side lights - they're super bright and make me feel safe when I'm riding at night.

But what really sets the Burromax 1600 apart is how easy it is to switch between low and high speed. It's perfect for kids and adults alike, and I've already had a ton of fun riding it around with my family and friends. In fact, my friends were so impressed that they ended up buying 8 more 1600s!

Overall, I'm really happy with my purchase and I can't wait to see what Burromax comes up with next. We've owned 8 of their motorcycles so far and they've all exceeded our expectations. If you're looking for a fun and reliable bike, I definitely recommend checking out Burromax.

I gotta say, I was pretty impressed with my experience ordering from Burromax. I was on the hunt for a Christmas gift for my son and decided to go with the Burromini bike. Of course, I wanted to make sure it would arrive in time for the big day, so I gave their customer service line a call.

At first, I got sent to voicemail, but I didn't leave a message. Instead, I hung up and called back, choosing a different option from the menu. This time, a guy answered (I can't remember his name, sorry!) and he was awesome. He gave me an estimated delivery date and was super helpful.

But here's the thing that really blew me away: about 20 minutes later, I got a call back from the same guy. He said he was returning a missed call from me (from my original call that went to voicemail). I was floored! First of all, someone called me back without even leaving a message. And second, I was talking to an actual person who worked in the store and knew the product. I'm used to calling into call centers and dealing with automated systems, so this was a really pleasant surprise.

I shop on Amazon all the time and just assumed I'd get the same level of customer service as there or at any other store I frequent, like Walmart or Target. But this was not the same at all. The guy I talked to was so personable and helpful. It made me feel great about knowing that if we ever have any issues or questions, I'll be able to call and talk to a real human being who knows what they're talking about.

All in all, I'm really happy with my experience ordering from Burromax. The bike arrived on time and my son loves it. But more than that, I feel like I can trust this company to provide great customer service if I ever need it. And that's worth a lot in my book.

I gotta say, I was pretty excited to get my hands on a Burromax bike. I mean, who wouldn't want to cruise around on one of those bad boys? But I gotta be honest, I was a little disappointed with the motor. I thought it would have more oomph, you know? Like, I tried taking it up this little hill near my house and it just shut off. Like, what the heck? I guess it just doesn't have enough power to handle even the slightest incline. Kinda bummed about that, but overall it's still a pretty cool bike.

So, I was checking out Burromax and I gotta say, I'm a bit disappointed. They don't have some of the parts I need and they don't even know when they'll have them back in stock. That's a bummer, man. And I don't know about you, but I like to pay by invoice sometimes. It would be cool if they had that option as a retailer.

The customer service was great and they were super helpful in getting me the right part. The light itself is bright and easy to install. I love using my Burromax bike and now with the new light, I can ride even at night. The website was easy to navigate and I found exactly what I needed. Overall, I'm really happy with my purchase and would definitely recommend Burromax to anyone looking for quality bike parts and accessories.

So, I was trying to buy something from Burromax, and let me tell you, it was a real pain in the butt. I tried three different credit cards, and none of them worked. Can you believe that? I mean, come on, Burromax, get your act together. I had to resort to using PayPal, which is not my favorite thing to do, especially for such a big purchase. But I really wanted this product, so I went ahead and did it.

Now, I'm just waiting for it to arrive. I'm really hoping that it's a quality product, because if it's not, I'm going to be really upset. I mean, I spent a lot of money on this thing, and I expect it to be worth it. I've heard good things about Burromax, so I'm keeping my fingers crossed.

Overall, I'm not super impressed with the buying process, but I'm willing to give Burromax the benefit of the doubt. Hopefully, the product will be worth all the trouble.

Burromax is a great website to buy from. It's super easy to use and the customer service is always top-notch. The only downside is that the shipping costs can be a bit high, especially if you're just buying something small like an inner tube. But hey, I ship a lot and I know that shipping costs can be a pain. It's not like they're trying to rip you off or anything. Overall, I'd definitely recommend Burromax to anyone looking for high-quality products and great customer service.

AND A MISS, BUT IT WASN'T A HOME RUN EITHER. OVERALL, THOUGH, I'M PRETTY SATISFIED WITH MY PURCHASE FROM BURROMAX.

I ordered a few things from Burromax and I gotta say, I'm pretty happy with everything I received. The bike itself is pretty sweet - it's got a nice, sturdy frame and it's super easy to ride. I also got a few accessories, like a helmet and some gloves, which were both really nice quality.

The only issue I had was with the replacement motor I ordered. It was supposed to be an improvement over the original motor, but it just seemed slower to me. I'm not sure if it was just my imagination or what, but it definitely wasn't the big upgrade I was hoping for. Still, for only 70 bucks, I can't really complain too much. It's still a new motor for my bike, and that's definitely worth something.

Overall, I'd say Burromax is a pretty solid company. They've got some great products and their prices are pretty reasonable. The only thing I'd suggest is maybe being a little more clear about what to expect with their replacement parts. But other than that, I'm definitely happy with my purchase and would recommend them to anyone looking for a fun, affordable bike.

I gotta say, I was pretty disappointed with my experience with Burromax. The battery on the bike I bought didn't last nearly as long as the salesman said it would, and it didn't go as far either. I'm not sure how long the bike had been on display before I bought it, but it definitely wasn't worth the money I spent on it.

To make matters worse, the replacement batteries I bought went bad after only 10 months. I was pretty frustrated by that point, and I ended up giving the bike away because I didn't want to waste any more money on it.

Overall, I wouldn't recommend Burromax to anyone looking for a reliable electric bike. The batteries just don't seem to hold up, and it's not worth the investment in the long run.

I gotta say, I was pretty impressed with Burromax. Got my tire delivered to me in no time, and it was all good, no problems at all. I had hit them up before about a bike, and they were super cool about it. They gave me all the info I needed, and they got back to me real quick. I'm definitely gonna hit them up again when my kid grows out of his bike. These guys are the real deal!

Yo, I was checking out Burromax's website and I gotta say, I'm a bit confused. Like, why don't they give an estimate on when my order is gonna arrive? It's been a week and I'm starting to think maybe I should just hit up Amazon for a similar part that'll get here faster and won't cost me extra for shipping. I even checked my email and there was no new info. Can someone please shoot me an email with an estimated shipping date and arrival? I'd appreciate it, thanks!

I gotta say, I was pretty disappointed with the shipping charges over at Burromax. I mean, come on, they're almost as much as the parts themselves! I get that they gotta make some money, but that's just ridiculous. I was really excited to order some parts from them, 'cause their prices are actually pretty reasonable. But now, I don't think I'll be ordering anything else until they bring those shipping charges down.

I mean, let me give you an example. I recently ordered four big ol' truck tires online, and I paid less for shipping than I did for a single 12 inch bike tire from Burromax. That's just not right, you know? I don't wanna be spending all my hard-earned cash on shipping charges. I wanna be able to get the parts I need without breaking the bank.

So, yeah. If you're thinking about ordering from Burromax, just be aware that the shipping charges might be a bit steep. But hey, if you're willing to pay for it, their parts are actually pretty good quality. Just make sure you factor in those shipping charges before you hit that "buy" button.