Butch Oustalet Ford Lincoln’s earns a 3.0-star rating from 2 reviews, showing that the majority of customers are somewhat satisfied with vehicle purchases.
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Service
Made online appt to get my voice activation fixed. Arrived there and was told no one there to fux it at that time. So i did another appt for 12-1 arrived about 9am and was told to leave car and would need for 4 or 5 days. I cant go without my car for 5 days. So i called ford corporate and they opened a case on my issues. They also told me to take it to Astro ford. So i will contact monday and let a goof dealer do the work.
Bad customer service
My daughter purchased a new Ford Fusion in our hometown in LA. She was driving home to Gulfport, MS and noticed her tire kept going flat & she kept stopping to put air in it. At this point the car only had 300 miles on the odometer.
In Gulfport she took it to Butch Oustalet Ford and was told since she didn't purchase it from there they couldn't do anything for her. She was left in the parking lot with her tire by the side of her car. The service attendant did not even help her load the tire in her car. Then the manager Randy told her it would be 4 weeks before they could get a new tire for her. I made one call and found the exact tire for her car a few blocks from the dealership. I hate that for her first new car experience she had to deal with an inconsiderate dealer that has serious customer service issues.
The complaint has been investigated and resolved to the customer’s satisfaction.
Butch Oustalet Ford Lincoln Reviews 0
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Overview of Butch Oustalet Ford Lincoln complaint handling
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Butch Oustalet Ford Lincoln Contacts
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Butch Oustalet Ford Lincoln phone numbers(855) 750-1503(855) 750-1503Click up if you have successfully reached Butch Oustalet Ford Lincoln by calling (855) 750-1503 phone number 0 0 users reported that they have successfully reached Butch Oustalet Ford Lincoln by calling (855) 750-1503 phone number Click down if you have unsuccessfully reached Butch Oustalet Ford Lincoln by calling (855) 750-1503 phone number 0 0 users reported that they have UNsuccessfully reached Butch Oustalet Ford Lincoln by calling (855) 750-1503 phone number
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Butch Oustalet Ford Lincoln address9274 HIGHWAY 49 NORTH, Gulfport, Mississippi, 39503, United States
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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