Menu
For Business Write a review File a complaint
CB Mobile Phones Buyback Boss Used device devaluation
Buyback Boss

Buyback Boss review: Used device devaluation

R
Author of the review
2:49 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This was my first time using Buyback Boss to sell my Iphone8 plus which was in pristeen condition. It had no scratches anywhere. The device I submitted was only a couple of months old as the original was damaged and replaced with a brand new one by my insurance carrier and was protected by a heavy duty case and screen protector on it from date purchased from Verizon

Bait and switch on price. NEVER took phone out of the case and yet somehow when they got it it had a bunch of scratches on the sides that now made it lower quality.

It appears that Buyback is obviously short changing seller by claiming that devices have noticeable scratches etc. "- Light Wear: This device has light but noticeable scratching on the body of the device" As such they knocked $30 off their original offer of 151. To top it off when they processed the payment I was charged $4 fee via paypal.

This company is definitely a bait and switch company that takes advantage of people by not giving them what they quoted on new phones.

Claimed loss: 30

Desired outcome: for BuybackBoss to be honest in their dealings with customers.

Confidential Information Hidden: This section contains confidential information visible to verified Buyback Boss representatives only. If you are affiliated with Buyback Boss, please claim your business to access these details.

0 comments
Add a comment
  1. Buyback Boss Contacts

  2. Buyback Boss emails
  3. Buyback Boss address
    450 N 54th St Ste 4, Chandler, Arizona, 85226-2529, United States
  4. Buyback Boss social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  6. View all Buyback Boss contacts
Buyback Boss Category
Buyback Boss is ranked 98 among 410 companies in the Mobile Phones category