BuyDig.com
Reviews and Complaints

As someone deeply passionate about electronics and online shopping, I must share my thoughts on BuyDig.com. With a rating of 4 stars, this digital superstore offers a wide range of products from cameras to laptops, all at competitive prices. Reading through customer reviews, I found a mix of experiences. Some praised the quick shipping and excellent customer service, like Maria Luisa who went above and beyond to assist. Others faced challenges, such as receiving the wrong item or delays in communication. Despite these hiccups, BuyDig seems dedicated to resolving issues promptly and ensuring customer satisfaction. If you're looking for quality electronics and are willing to navigate occasional bumps, BuyDig might just be the digital haven you seek.

I ordered one set of Samsonite luggage with a super cheap price for my college bound grandson and then I thought about it and said, How about my oldest, a beautiful granddaughter, so I ordered her a set also. They are both extremely pleased with their new luggage, for my grandson may he do well in college and use it for visiting during breaks and my granddaughter can use it for vacations and for whatever the future holds for her, may it be mostly great.

This was my first time actually purchasing a laptop (LG gram 14" 2-in-1 Lightweight Touch Laptop Intel i7).

I placed my order with BuyDig.com on a Saturday and it arrived the following Friday.

While waiting on my order to arrive, I noticed their website had it on sale for less than I paid. I reached out to them and requested a price match. Yanill Tejada responded and provided me with a refund of the difference between my purchase price and the sale price.

I had never heard of BuyDig.com, so I was a little reluctant to purchase my laptop from them, but in the end it was a great experience and I would purchase from them in the future.

My first purchase from buydig was an HP laser printer in 2006. I was very concerned that the product might be a grey-market item or a factory second. After several assurances that it was brand-new, unopened, in a factory box, I purchased the printer. My questions arose from the fact the price was almost too good to be true. It was, in fact, ALL TRUE! Subsequently (based on my great experience with the printer), I have ordered several thousands of dollars of photographic equipment (lenses, camera bodies, accessories). The pricing was fantastic and I have never been disappointed. I once purchased a $325 lens that had a factory defect. Buydig, without any hassle, arranged for me to return it and immediately shipped me a replacement. Whenever I am shopping for camera or computer equipment, I always check buydig. They are a great company, supplying great products at great prices, and are in business for the long-haul.

Great customer. I accidentally purchased the wrong item and was able to return with no problems. Quick response to address my problem.

I purchased a Soundbar + Wireless subwoofer from buydig.com at a fantastic price. The product arrived within a reasonable timeframe and functions perfectly.

I ordered an OLED C1 65 and it was shipped quickly. I got an amazing deal on it. I read some negative reviews about this place but decided to try it anyway. My experience was great and I am very happy.

Great Mattress! Very comfortable. Nice so for! We bought a queen size mattress - memory foam with coils. Was apprehensive in beginning as I had never tried it before, but very nice.

The Garmin Forerunner smartwatch that I bought came fast and it was in great condition. I am very happy with my experience with BuyDig, and I definitely will come back again for future purchases.

I had some problems with my order that were not the company's fault, but the customer service team was very helpful in resolving everything. This is a fantastic company with amazing staff!

I purchased a 77-inch C1 TV from BuyDigs, and unfortunately, it arrived with a small issue. However, the customer service at BuyDigs was very helpful and offered me the option to either return the item or receive a partial refund. I decided to go with the partial refund, and I must say that they were very prompt in issuing it to me.

I purchased 2 memory foam pillows from BuyDig.com. The pillows arrived earlier than estimated and they were wrapped perfectly. Packaging was great and the product is even more enjoyable. The price was very affordable and I would definitely buy from BuyDig in the future.

I purchased a 75" Neo QLED 4K TV in July 2022. The customer service was excellent, and the communication was clear and efficient. The delivery was prompt and well-handled. Buydig provided me with the best price, including a free wall mount and warranty. I would give them a 5-star rating unless something changes in the future.

Jessi was super helpful. Things happened out of her control and she worked incredibly hard to come up with a a solution when others had dropped the ball. She stayed in contact until a resolution was achieved. Thanks Jessi if it wasnt for you I would have been very unsatisfied

I ordered a TV from an online retailer and they did a great job coordinating and delivering it to our home. The delivery team also helped schedule the drop off at a convenient time for us. I highly recommend them. Additionally, the service coordinator Jessi was excellent in providing upfront information and assisting with any questions I had.

The customer service I received after making my purchase is what distinguishes BuyDig from other retailers. The delivery took longer than anticipated, but when I reached out to BuyDig, they promptly responded and stayed in touch with me until my order arrived. The lack of communication from the shipping companies was the reason for the delay, but the BuyDig team assisted in resolving these problems. I would definitely rate them as a 5-star company!

I purchased a stunning item from this company. It was a wonderful experience. From the moment I made the payment until the day it was delivered to my living room, the communication was excellent. They arranged for it to be shipped and placed directly in my living room. Even after the purchase, Jessi made sure that I was happy with my purchase. Overall, it was a fantastic buying experience, and I feel fortunate that I came across this company. I am excited to do business with them again. Thank you!

Very helpful! I emailed them this morning inquiring about a monitor and the replied within an hour letting me know it was in stock. In the email I asked if it could ship today and they said they weren't sure because everyone was going home early for the holiday weekend. I went ahead and ordered anyway and replied to their email asking them politely if they could possibly ship today (pretty please!). Four hours later, I got a shipping notice.It's very rare a company will correspond back and forth like that within a few hours AND accommodate this way."

Shady company, beware.

I attempted a purchase of a 6000 dollar TV, from beach camera, owned by buydig. They don't attempt to charge your card until several hours after you submit, so of course I ordered in the evening, late at night and went to bed. I missed the text verification from my card company and the purchase was denied. I tried 3 times to recharge after the bank refused it but it would never go through,

I tried to re-add the item to my cart, but the extras were missing (accidental damage, gift cards), i contacted customer service via email and asked if i could get the original deal and they just said to 'call a sales person and they will give you the best price'. Fed up with this route I decided to try to order online from a different route.

Before I realized that beach camera was now owned by buydig. I went to order this model through buydig and put in a different credit card, they debited the money from my account, then after 2 days, after taking the money, buydig canceled the order. I called customer service and they said it was due to fraud alert. After they debited my account.

So long story short, buydig, debited my account 6000 dollars then decided it was fraudulent. and 1 week later I am still waiting for the money to be returned to my account.

Stay away from these guys, it's a shady operation, go to bhphoto.com or crutchfield.com or even bestbuy.com...really anyone is better than theses guys.

Ordered 75" Samsung The Frame and after the first one shipped was destroyed in transit, received the replacement. Checked it upon arrival and it turns on and looks good. Installed on the wall in our renovated house and it starts off working well but gets into a power cycling on and off making the television unusable. Call Samsung and Buydig where they both blame each other for various issues; Buydig claiming Samsung needs to repair the TV and Samsung telling be that the TV is not under warranty. This process started 11/12/2020 and is still unresolved 3/17/2021. Both companies have failed miserably in their responses and I consider this purchase a total loss at this point after spending 15 hours total time on the telephone trying to get a resolution. Buydig has promised they had contacted Samsung to make things right which was a total lie. Have plenty of emails and recorded phone calls to back up. DO NOT BUY FROM BUYDIG.

I wanted to buy a tablet from BuyDig. First of all I contacted BuyDig customer service via phone and asked was the item available and their rep assured me that it was in stock. So I made my order and was supposed to get it within two weeks and when nothing showed up I started to suspect that something wasn't right there.
I contacted them again and found out that the tablet I've ordered was no longer available. The rep I spoke to said that it was a mistake and said that they were very sorry. They promised me a refund and everything seemed fine, but days passed, weeks passed and still no money. Huge scam!

Ordered headphones from www.buydig.com in early March. After I paid I was supposed to get a tracking number but received it only two weeks later. About a month later I decided to ask them about my order but they did not reply. When I went online to track my order I found out that the tracking number they gave me was not working!
Customer service is a disaster. They had no idea where my order was and refused to provide me a valid tracking number. Recently I finally received the package and my headphones were broken, they did not work at all. Wanted to get a refund but since they decided to ignore my there was no way to get my money back.
Stay away! BuyDig is a scam!

Very bad customer service. If your order goes good your fine. If not your on your own. They sent me a package that didn't even have tape all the way across the top of the box. Somewhere along the shipment the lens we ordered was stolen from the box. Buydig said that they put in a claim to FedEx and after three weeks of calling their customer service department to figure out what was going on they sent me an email saying FedEx rejected the claim. I called FedEx and a claim was never opened for the shipment. I then opened my own and FedEx sent me a letter saying that they have a contract with Buydig so that only Buydig can submit a claim. How horrible is that, they can send all the poorly packaged shipments they want and then just refuse to submit a claim.
It just goes to show that a good deal doesn't always turn out to be the best way to go. Stay away from Buydig.

Ordered Samsung TV. Offer stated "Purchase this Samsung C-7000 Series 3D HDTV and Get a Free Blu-ray Player (BD-C6900) and 3D Starter Kit (SSG-P2100T) (a $750 value) Offer Valid 6/13/10--6/19/10

In Stock. Usually ships the dame day
Condition: Brand New, USA Warranty"

No further instructions appeared on the webpage. Received confirmation of TV purchase; nothing about Blu-ray player or starter kit. Two days later received notice of shipping info received by shipper for 1 package. Called BuyDig to inquire about player and kit. They stated that the offer required me to order the player at the same time as the TV (a flat out lie) and that it was now too late to get either the player or the kit as part of the package offer. I told them to cancel the order. They said that it was too late, it had already shipped. and that I would be charged $160 for shipping. They then offered, if I would purchase the player separately ($300 more) to include the starter kit. I then called the shipper, who stated that the package was still in New York. I also separately verified that the original package offer (buy the TV, get the player and kit free) was available from several other vendors (Amazon, notably, for a few bucks more). Called shipper to notify him not to pick up the package, called Buydig to cancel the order again, called my credit card company to notify them of disputed charge should Buydig try outright thievery.

These people are no good. Perhaps something in their culture, maybe their environment, encourages them to believe that dishonesty is an acceptable part of dealing with others. Avoid them.

Buydig.com is a scamster company. I ordered a Sony XBR 6 46". The company never shipped the product after charging my credit card. When I called to find out from them, the reasons for the delay, they said that I needed to call them to confirm the order. Confirm after charging the credit card? The fact is that they didn't have the product in stock and didn't eve bother to inform the consutemer. When I posted the same review on pricegrabber.com, the side where I accesed buydig.com, the review never made it to the posts. Be aware of buydig.com and its a scamster company.

Kiran.