Home Gallery Stores reviews and complaints
Damaged product delivered
I purchased a two piece china buffet cabinet and the bottom base board part of the top cabinet is bent. The middle curves down and the sides curve up making the cabinet unstable and slides with minimal force. I tried to contact HGS and they originally said the “manufacturer” offered me $150 reimbursement for the damage which I thought was insulting...
Read full review of Home Gallery StoresSofa
"buyer beware! home gallery stores has some scam going on! i ordered online a sofa on aug 24, to assure that i would receive it after i closed on my new condo the week of 10/24. I was assured that it would. Obviously, i would understand if it went past by a few days due to unforseen circumstances. The sofa was confirmed in stock and has been in stock each...
Read full review of Home Gallery StoresHeld money refuses to deliver furniture or offer refund.
I ordered a fireplace from HomeGalleryStores.com for $2782 and they billed my credit card immediately. I didn't receive any order confirmation email but the website indicated that I should expect 6-8 weeks for delivery. I waited over 3 months and still no delivery, I called the company numerous times to get an expected delivery date, but they never return...
Read full review of Home Gallery Stores and 1 commentUNAUTHORIZED CHARGES - AND SAYING I SIGN A CONTRACT THAT I DIDNT SIGN
I purchased a bed from home gallery stores. The payment plan I worked out was a monthly payment plan. The person I talked to was on the phone with me as we picked out the best plan for me. My payment was suppose to be 121 a month for a two year contract. Home gallery stores is now going in my account taking money from me that I did not authorize. They are...
Read full review of Home Gallery StoresUnethical and Disrespectful
I have never been so disgusted by a business before. I clicked on the website after a great price came up for an item I had been looking for, the item was over $1500 so when I went to check out, I was prompted to call and get an even lower price, I should've know something was wrong then. When I called I spoke with a lady name Sheryl who emailed me a quote...
Read full review of Home Gallery Stores and 3 commentsGiving a Voice to Consumers
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