C-Date
Reviews and Complaints

C-date, customer service team [Ticket2020022010025251]

Sent from Mail for Windows 10
Dear c-date

1st request to cancel subscription made 16th Jan 2020 at 02:02am

Reply returned from privacy customer services next day 17th Jan 2020 we have no record of your subscription .

1 payment of 9.99 taken from my bank account . Please explain how c-date got money from my bank account if subscription did not exist ?
RWH
Contact id 65azih90
Mr William henry robb
Email listed as subscription email [protected]@ntlworld.com

Above is profile name, contact id 65azih90, my name, my email. All this makes it easy for you to find me on your data base, at least it should be if you had intelligence and were less intent on committing a scam.

20th Feb 2020 money taken from my bank account 119.00 fraudulently as subscription was asked to be cancelled on 16th Jan 2020 c-date failed to comply.

Numerous emails have been sent and been met with total disregard, apathy, lies, statements proclaiming no knowledge of account, complaints sent to wrong place, complaints not sent on time, complaints to be submitted in writing . Fax numbers, Telephone Numbers, in Lux and Duc. Proved to be fakes or no longer in use.

C-date have proven track record on the internet of being a scam site set up with the intent of stealing money from as many people as possible. The people behind the fraud have been proven to be Black African Muslims and Saudi Muslims .

All above proven facts.

You now have all relevant information c-date, now please return to my bank account debit card ending 311 the some taken fraudulently by c-date
Of 119.00.

This theft of funds has been reported to my banks fraud protection squad and they will be pursuing the owners of c-date for the stolen funds and the looking to prosecute those men or women responsible.

Mr W.H.Robb.

Adding to the afore mentioned fraudulent payment of 119.00 taken from my account, I am now adding another 200.00 to the money I want back.
Due to your theft of my money from my account a virgin media account was returned to me from my back for insuffient funds .

I am now charching you for the returned payment and the money you stole !

You now owe me 319.00 pounds for steeling my money. Payable immediately !
Since I now KNOW that c-date s a is a PROVEN scam site I will have no problem in obtaining this money through the courts so I suggest you pay it NOW or I will be demanding £5000.00 pounds in compensation for the theft and added on unpaid bills because of your theft .

I suggest you pay up the 319 .00 now or by the time this gets to court I will be charging you up to £1000.00

RWH.

C-Date — money taken from back account for c date I asked to be cancelled.
1
W William Robb Feb 20, 2020
Money taken from my bank account £119.00 for account I asked to be cancelled and c-date told me they could not find.

Today 20th Feb 2020 c - date takes money for profile whr which is supposed to be cancelled. I did not authorise this payment, neither have c-date supplied me a service to even charge a fee.

I email the site to object strongly and demand my money back but they refuse to answer satisfactorally and start talking tickets and queues and all sorts of garbage.

Give me my money back or I hand this to my lawyer and demand big money back, for misrepresentation, fraud, theft and ignoring emails.

I requested a refund of 9.99 when I learned c-date were fake and are known for theivery .

email [protected]@ntlworld.com screen name RWH last three digits of card 341 client number Contact id 65azih90 .

This is an outright digrace, steeling money from people and pretending to be too stupid to deal with it.
I have every email you sent me, so refund the money you stole or I can take you to court and have you cleaned out

Money back NOW !

I have been told by my bank a subscription service has been taken out with something called c-date/ interstate.sa, I did not subscribe or have do I want to. Please help me get rid of this and stop this subscription on my account. My bank said that they would constantly be taking it out every months and it needs to be stopped now. Thank you in advance

I want to cancel my membership ASAP and I don't have the possibility of sending a fax or complete that online form, I should be able to cancel my membership whenever I want.
I just lost 119.70£ from your site and I want to file a dispute to get my money back because I didn't get any notification of the activity of my account and any notification at all in the last three months when I tried to cancel my membership for the first time and I thought it was over.

I have been trying to cancel my membership but the fax number is not correct. I only used the site for a day and decided it wasnt for me but had to wait a week for the account to become active before I then found out you could only cancel via FAX ! I would like somebody to cancel my account immediatley please, Can i have a email address to contact please?

Thank you

I was under the impression that when I pressed the 3 month for £9 I would be charged £9 but I have been charged £119 at no point was I told I would be charged that amount only if I let the three months initial subscription lapse this is absolutely ridiculous how you can get away with this

My email is [protected]@gmail.com
I want a full refund and my account deleting immediately

I cancelled this app a long time ago and also didn't agree to any recurring payment but ive been charged £119. This completely took me by surprise when I had that much come out of my bank for something I don't even use. I need help to resolve this as it's not fair for that amount of money to just go for nothing.
My email is [protected]@gmail.com.

I am trying to cancel my subscription that I have had less than one week!

Under EU law, a trader must repair, replace, reduce the price or give you a refund if goods you bought turn out to be faulty or do not look or work as advertised.

If you bought a product or a service online or outside of a shop (by telephone, mail order, from a door-to-door salesperson), you also have the right to cancel and return your order within 14 days, for any reason and without a justification.

I am happy to not have the original payment back, but I would like to remove myself from this website with immediate effect, and currently I have no way of doing this.

You have purposely made it difficult for customers to cancel their subscription in order to take their money in a fraudulent manner.

Have registered with C-DATE in may and have paid the amount of 191€ for term of 6 months. After the subscription expired i didn't want to continue to use the service of this site so I unsubscribe from it. Now I got a notification letter from a company called CMS GLOBAL COLLECTION to do additional payment payment of 275€ for what? There was no any additional information about the penalties for unsubscribe. Very disappointed

I want to cancel my paid premium membership effective immediately. The site is full of fake profiles. The site told me that 3 months would cost R100.00 yet there is R1 188.00 being deducted from my account. You are committing fraud! Unfortunately I saw all the complaints to late. I sent a mail as stated but still awaiting a reply from these people.

Hi, my Kontakt-ID CO4Y6D75.

I subscribed for 3 Months only. For the last 6 months I didnt received any e-mails from you, only an invoice for 209, 70 EUR. I just checked and it tourned out, that you didnt cancelled my membership, but automatically prologed, without informing me, without sending me notifications for my profile. Please reimbursse my account with 209, 70 EUR Transaction ID 7039.8670 and terminate my account at your seit.

Thank you in advnace
D.Tsenov
dimitar.[protected]@gmail.com

I cancelled my membership a number of years ago and noticed in January this year that payments were still being taken from my Credit Card. The payments were all higher than initially agreed. I rejected the payment with my credit card company and they refunded the money.

I now have recived a letter today 23/11/2019 from a credit management company cliaming I have to pay £114.70 by 25/11/2019. This is completely unacceptable and needs to be cancelled.

Thanks

I had a profile on C date for possibly 3-4 days decided it wasn't for me trying to cancel my profile through the site it would get to to de activate account clicking on it though it was all done. Then a few weeks later an email to say did i want to delete my account dam right same process this goes on several times though id cracked it. Today i received an email demanding money about £110 in total saying if i didn't pay they'd sent a collection agency round. Iv changed my mobile number earlier this year. Iv tried to email but keeps getting returned i havd no idea what my profile name is or password. My email is [protected]@gmail.com iv contacted my bank and stopped any money leaving my account. I just want to delete this crappy app for dating.

Upon payment to your site I was hit with multiple fraudulent withdrawrals which my bank automatically blocked. In conjunction with the misleading and false service you 'provided' upon payment I must conclude that you are nothing better than a theif. Whatsmore you have generated a debt claiming I owe you for not continuing to pay for this scam. Upon my attempted cancellation your website requested I post or fax my cancellation so post it I did in early september. Therefore I demand you explain why you beleive I owe you a sum of £139.22. Should I find that you have marked my credit reference file with this riddiculous claim of a default I shall take every step to ensure that all appropriate agencies are informed of your deception. I demand you recall the debt from your debt collection agency and confirm to me in writing that this has been done and thatbthe debt is written off. You will find attached a copy of the cancellation request I posted upon which my details are clear. Should you fail to respond via email within 2 weeks I shall be contacting the Financial Ombudsman Service and investigating your regulatory agencies in order to further reveal and put a stop to your practices.

Hi I was contacted by a woman who viewed my profile and I responded.There after she said we must use whatsapp for chatting.
After exchanging of private messages she asked for money or she will send All foto's to Facebook and other social media apps.
I have deleted them all by now.
Unfortunately I have really been stressed by this.Will she know I reported her as I said I would not report it?
Any advice for new members ?
What should I do if contacted again?

I signed on to c-date under the impression of a one off week basis. After a week I needed it wasn't for me and decided to delate my account but there isn't any clear way to do this. I emailed them saying I want my account to be delayed and no more payment taken out. I was told to do this in writing an to fax it over to them.
Having wrote to them though email in regards, I felt that this covered the written part of cancellation.
I cancelled the money coming out after their fee came out of my bank for more than was stated and I don't like being mislead.
After a few weeks I got an email saying I owe a a month subscription of £120+ and that I agreed to pay it though their term and conditions. I didn't see this part and I haven't used there service and having previously tried to cancel after the first week I felt this matter was closed.
I have now got a 2nd email stating the deadline for payment has passed and I still owe money. Please pay or dept collection will come to resolve this matter.
I feel that I am being blackmailed into paying for something I didn't agree too or have fully explained to me. This has been an underhand tactic which is trying to defraud me out of money I simply would not have spent on a website such as this. I have no visible way to ever pay this. I don't understand why I am getting billed for something I didn't want nor originally sign up for.

I have been charged for something I never asked for its impossible to cancel the subscription they are trying to charge me 129 pounds I have sent many emails without response now they are threatening me with action.i can't find anyone to talk to so I can resolve this they have charged me for 3 months membership which I never asked for I haven't paid them because I know it's a fake dating site

My name is John Scarlato and you have charged me €239.40 for the next period of I guess is 6 months. I cancelled that account LONG ago and I need to have this refunded to my paypal account immediately. I have gotten no email from you and have not idea how to log in and do ANYTHING with this dating site. My email address is [protected]@yahoo.com. Please begin dialogue with me regarding this charge or reverse the charge and show me via email.

Thank you for working with me,

John M. Scarlato

WFS : CCRD2024, Pur, 24/10/19 AUTHORIZATION, Interdate*c-date Luxembou, R1, 974.00, Total Avail Bal R3, 664.00. Help 0861502005; STEENCT022
I would like this amount reversed and this subscription cancelled that I never registered for.
It's looks like I have been registered and am being charged for a service I do not want!
Pls treat as urgent!
Regards
Craig Steensma