C-Date’s earns a 2.6-star rating from 452 reviews, showing that the majority of users are somewhat satisfied with matchmaking experience.
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Replied
C-date Subscription
Cancel my subscription today 03/03/2023
I will be cancelling payment from my account.
Your app has been in error since I downloaded it and will not let me cancel. I have seen the reviews of a lot of people getting scammed.
[protected]@gmail.com
[protected]
I was tricked in to subscribing with an offer of £2,50 and took over £10.
Thank you
Christopher Leech
Desired outcome: Complete cancellation of my subscription
This complaint has been resolved automatically due to user's inactivity.
We always inform you about the full price of the Premium membership before you complete your purchase.
We are sorry if you had problems cancelling your subscription; please contact us at cs @ c-date . com (add 'Complaints Board' into the subject of your message and send it using your registered e-mail address with us) so that we can help you.
Thanks!
Your C-Date
Replied
Cancellation request not followed and additional charges applied
I cancelled my subscription to this on-line service on January 4, 2023 (using the company's cancellation policy - signed copy attached). However, my request for cancellation has not been actioned by the company and my Mastercard has since been charged an additional $197.70AU (on 11 February). Copy of transaction schedule attached for your records.
Desired outcome: Subscription to the service cancelled, my details removed from the web site and the additional charges re-funded to my Mastercard.
This complaint has been resolved automatically due to user's inactivity.
We're very sorry if you had problems cancelling your subscription.
Please contact us at cs @ c-date . com (add ''Complaints Board'' into the subject of your e-mail), so that we can help you.
Thanks!
C-Date
I'm in the same boat, need some advice please
I was able to get out of it, I sent proof to both the collection agency and c-date themselves of a screenshot showing me asking to cancel maybe 1 or 2 months after subscribing, I also stated I found this whole situation traumatising and that i felt trapped. I stated clearly that if they were able to show me any legal proof of termination before I make the final payment I would happily pay otherwise I'm too scared to make payment, it took 2 days for a response but they got back to me stating they weren't going to chase me for the money I owe and that they would leave me alone... hope this helps
The whole situation was longer that this but if you want me to explain step by step what I did I can do so
Hi mate im in a similar situation can you help me
Please I asked to cancel my subscription the same minute I subscribed no joke I was misled to think itd cost £2.48 but then i got charged £9.90
I emailed them about 5 times ssking to cancel my membership and my money back yet 0 response they sent me a email saying I owe them 19.90 bc i went through paypal and got £9.90 refunded i paid this off and in the email it says ‘The automatic renewal of your subscription has already been cancelled’ yet i don’t believe them and expect them to charge me 39.90 in a montjs time
First, don’t worry. If you’ve not already done so, email C-date to cancel your account. They will try to keep taking money but I ended up closing my bank account. The payment is something called a Continuous Payment Authority. Don’t pay anything. You will get letters from debt collectors who will quickly pass this to a solicitor. This is a scare tactic to get you to pay. They will not take you to court because if they do, they will have to explain how you owe money. When you get the debt collection letter, ignore it. When you get a solicitor letter you should reply. I will attach copies of letters I sent to help you just change the information to fit. You also need to file a complaint with the European consumer centre [protected]. The whole process will feel like a nightmare but don’t worry. Just remember, don’t pay because they can’t collect.
Hi Hassana,
We are sorry to hear that you have had issues cancelling your Premium subscription.
If you wish for us to look into your case, please contact us at cs @ c-date . com using your registered email address & adding 'Complaints Board' into the subject of your message.
Thank you!
Your C-Date
I have emailed you guys about 5 times and 0 response just as expected typical!
Thanks mate I will do this but will debt collectors come to my house this is what I’m scared off.
Hello, again,
Please do send us/ post the Ticket numbers of your e-mails, so that we are able to locate them (match with your review) and see what lies behind the issue with no responses.
Thank you very much,
Your C-Date Team
Hello, any follow ups? Did your account finally get cancelled? I've received letters from debt collectors and don't know what to do
Replied
Scam won't let you cancel . Overchargeing
Scam company . Stealing money . Don't let you cancel . Impossible to cancel as there is no link when the say that you cancel through link . Tried emailing with automatic reply saying your on a list we will get back to you have a nice day . Which they don't because they are a scam and just want to steal money and not let you go. No good reviews as just a complete scam.
Desired outcome: Account to be cancelled . And stop being held. Payments cancelled.
This complaint has been resolved automatically due to user's inactivity.
We are sorry to read your review.
You can find info on how to cancel your membership on our website, in our terms and conditions and the welcome email you were sent when you signed up for the service, along with cancellation deadlines and prices.
Although, if you have further questions regarding this, you are always welcome to contact us on cs @ c-date . com, but please add ''Complaints Board'' into the subject of your e-mail.
Thank you,
C-Date
Replied
C-date.com
C-date fraudulently asked to subscribe for a service which was £10 a month only to somewhere within the fine prints add that my subscription would be automatically renewed at £49. Their site is full of fake profiles which was of no use to me that I barely went on the site 2days after my subscription.
C-date fraudulently attempted to debit me of £49 which I did not have in my account and they are threatening to sue me.
I only went on their review to realise they have been taking advantage of people since 2018 and I wonder why they are still allowed considering their reputation.
The people behind this app should all be prosecuted for fraudulent activities.
Desired outcome: Legal actions should be taken against them to stop this fraud
This complaint has been resolved automatically due to user's inactivity.
We're very sorry about the issues you mention!
If you want us to look into this further please e-mail us at cs @ c-date . com (add ''Complaints Board'' into the subject of your message) and we'll check your account.
Please mention this review to help us assist you.
Thank you!
Your C-Date
Replied
Cancellation of my subscription
C-date is a loot, they dont have any cancellation link or any other such provision, I did cancelled my subsription by sending them letter as it was meant to be and yet it is not cancelled and now they are threatening to send recovery agents and take legal actions, I want my subsription cancelled asap and I dont need your fake services, its a scam, I dont mind doin it legally.
This complaint has been resolved automatically due to user's inactivity.
We're sorry to read your review.
If you contact us at cs @ c-date . com (please add ''Complaints Board'' into the subject of your e-mail), we will look into the matter for you and see what can be done. Unfortunately, adding information on public forums like this is not safe so we can't discuss this further on here.
Thanks!
C-Date
I'm sure they are also the owner of whatever pseudo agency they would be sending to people. They are crooks and should all be indicted.
Same challenge I have. Some entity have perfected a scam that has been ripping off the populace for over 5yrs now and nothing has been done about it. They should be charged for fraud.
Yea indeed….it is unbelieveable though how a country like UK is allowing such fraud.
something needsto be done against this platform and the worst part is they have the nerve to send you email saying legal actions will be taken and threaten by sending some people on your door.
Hello Zabir, I'm in the same situation, debt collectors have sent letters to my house, did you ever get out of this [censored] or are you still trapped in this? How do we get out of this?
Hello,
If you would like us to look into your case, please contact us at cs @ c-date . com from your registered email address (& add ''Complaints Board'' into the subject of your message).
Thank you!
C-Date
Replied
eCollectReference 906XQPQ3
I am being hounded for £438 for signing up to a dating site called ‘C date’ that I now realise is scam. I have since been sent legal letters asking for payment from lawyers Themys & [censored].
I attempted to cancel my subscription immediately after realising but there wasn’t an option to do this so I cancelled my card/ banking details when I realised so I wasn’t charged.
Desired outcome: At best I do not want to pay ore than £50 to end this nightmare
This complaint in my eyes still remains open.
Still waiting for satisfactory reply.
I have forwarded C-Date with a statement from my solicitors who have described them as a bunch off chancers
Hi - I am still waiting for a response.
Could you please update me as to what is actually happening.
Just received an unhelpful email from the collections agency asking for confirmation of my full name, email address and the credit card number used to make payments.
I had to explain i tried numerous times to cancel my membership in January 2022 through the help desk (where no one picked up calls) and eventually had to cancel my credit card. How many of us can remember card numbers of expired credit cards.
So far C-Date have failed to investigate this outlandish billing. Surely they can look into last login dates?
I am pretty sure i have billed for over 12 months off non usage plus the typical charges from the collection agency of £25 per communication.
Can you please investigate? As this really is beggining to affect my health and mental well being.
Hi - can we please resolve this ASAP as it beginning to stress me out.
Hi - can we please resolve this ASAP as this is beginning to stress me out.
I am being 'hounded' for £438 outstanding payments for a site i only used for a couple off months and then tried un-successfully to cancel my membership. Where payments were automatically deducted even though i never subsequently used the site.
Ultimately I had to close my credit card account details to prevent payments being extracted from ca end of February 2022. I have subsequently been charged for over 12 months with added surcharges for this scam.
I have tried emailing the company at cs@c-date but have had no response back
We can see that you have been in touch with our Customer service since 20. February - please see to their message(s) and ask any questions directly; we will close this case on Complaints Board considering that to add information on public forums like this is not safe, so we can't discuss this matter further on here.
We wish you all the best,
C-Date
Please be sure, that we are already working on your case and will get back to you as soon as possible!
Thank you for your patience and understanding,
Your C-Date
We are very sorry to hear about your negative experience.
Please note that we have not replied to you yet because you wrote to us only a day before adding this review. Please also note that we are already looking into the matter and will contact you, soon.
Thank you for your understanding,
Your C-Date
Replied
Cost
Hi just received a letter saying I own money which I found absolutely rude threatening to my home famliy I don't now how you come out with the fig I have cancelled my profile and payment as the webist was full off fake profiles or wmen selling them shelf
You have no concant details to contact you no phone which works or email to customers service with no replay I want this matter resolved immediately not dring on on fir weeks bec you can send a letter out but you can't respond to customer issues. The letter is do badly dine which lots off treats your website is joke poorly run just rips off incontinence people. Don't yiu now there's a cist off living problems plus putting in meathly health off people
Let's see your respones if any
Desired outcome: just closed my profile and no payment didn't have any cost
you given a n email back to me about my case but the from Google does not appear to be working I am staring to get upset and very angry with a site run poorly and bulling fir money which I don't have if I have to call the police I well to resolve this matter aslo I don't like getting threatened letters asking for money as I have money problems and cost off living going up how can you company or what ever is asking for money from people who don't have plus stop sending me letters
hi I sent a complaint to you yesterday but the eamil you have provided does not work as Google cannot send it so can someone from you place help me with my issues you sent me a letter that I won you money I don't know how you come to 244 which I am not paying as I have closed my profile so stop sending me threatening letters and demanding for money I habmve kids to feed bills to pay cost off li ing going up and putting meabthly health on my head stop sending letters and asking for money if you send a ther out again I well call the oice and go on live TV and talk about this issues so please close my profile and no money
This complaint has been resolved automatically due to user's inactivity.
Please note that you have to enter the email address without spaces - Complaints Board platform, unfortunately, does not allow to write a regular email address into a comment...
Thank you for your understanding and we are looking forward to your message!
Your C-Date
We are very sorry to hear about that!
If you want us to look into this further please email us at cs @ c-date . com (from your registered email address + add 'Complaints Board' into the subject of your message) and we'll check your account.
Thank you,
Your C-Date
Replied
Cancellation of c date membership
Ax with the other complaints I’ve read on here i have tried to cancel many times but you made it impossible so i too cancelled payments as i was not using the site but still being charged. And like the others you are threatening me with action. I want you to cancel my account and stop scamming me and others and then try to be bullies with threats of action.
Desired outcome: Drop your threats and cancel my account
This complaint has been resolved automatically due to user's inactivity.
We're very sorry about any issues related to the cancellation of our Premium membership.
In order for us to try to help you, please contact us at: cs @ c-date . com (without spaces ;) using your registered e-mail address with us and add ''Complaints Board'' into the subject of your message.
We're looking forward to hearing from you!
Your C-Date
Replied
C-date dating app scam
Hi, for 3 consecutive months now, I've made attempts to cancel my subscription with this app, only for it to fail everytime, the link does not work and the only option is to keep paying them money to the tune of £39.50 per month, there is no customer support or contact email to resolve any issue, I have been forced to cancel my repeat payments via PayPal in order for payments to cease being made to this blatant scam of a site, all emails(via PayPal) to them so far have not been replied to, they are now threatening legal action because payments are cancelled, i just want to cancel my membership and repeat payments for a service i no longer require or need, payments were made on 27th of November, December and now again in January, i attempted to cancel membership and payments as required before each of these dates but the link was inoperable every time, resulting in more money being paid to them for a service i no longer require, a refund would be good too but membership cancellation is an absolute requirement, i expect this to be resolved asap, regards David Bourne
Desired outcome: Membership cancellation Bare minimum, refund desired
I see C-Date have been active since my post, no surprise they have chosen wilful ignorance, just as you have with all communication so far, i will try one more time to contact you with all requested information minus the option to take my beloved money you are so desperate to get your hands on. I only wish to cancel my membership and despite your statements in the T&C's that you make it as easy as possible, I find the opposite to be true, as does everyone here at this complaints site. You purposely mislead your users and only want money with zero legitimate options to cancel. No statement about future costs are given when signing up and you jokers then request a wet signature, which is not a legitimate statement, as no wet signature was used to sign up with you, you then give a defective link to send the stated request for a paper cancellation with a wet signature, the sheer audacity of your business model is as astounding as your ignorance of communication attempts. If my membership isn't cancelled before your stated cutoff date on 2.2.23 and you use your bully boy tactics of employing debt collectors, then I very much look forward to seeing you in court.
This complaint has been resolved automatically due to user's inactivity.
We are honestly sorry for missing your review - and also for the issues you've described. Please do not hesitate to contact us ASAP at: cs @ c-date . com (using your registered email address & adding ''Complaintsboard'' into the subject of your message).
Thank you in advance!
C-Date
Replied
Dating site
I signed up to C-date and within the first two weeks I realized this site was very poor and no one replied to any messages other than fake profiles. I decided before canceling to e-mail them and got nothing back, so went to cancel and was unable to - the link they said should be there was not. This seems to be the case with other people - check out trust pilot, where this site is full of other people saying this is a scam.
I ended up getting stung for another payment of £39.90 which I used chargeback to get the money back and hoped that would be the end of it.
I am now being chased by a debt collection agency in Luxembourg for £196.32 which is now getting scary.
I am not sure where to turn and would hate to pay as they have made it very hard to cancel but I also worry about this being a scam and the money going to possible criminal activity.
Any help would be appreciated.
Desired outcome: I would like the case dropped - I accept the first £9.90 has been lost as I did use the service but I am not happy paying anything more.
I haven't e-mailed "recently" but I have e-mailed and explained my case and situation and still you can sent the Debt collectors after me. This case was clearly something which could have been resolved easily and shouldn't have needed debt collectors. The fact that there are many other people with the same problem highlights the problem is not with the individual users but the site itself.
Simple solution - make the cancelation process as easy as the sign up process and this problem would go away, however it appears this set up has been created to catch people out and that is very poor indeed.
I have tried to deal with both yourselves and the collection company and neither of you are taking any notice or looking at this objectively.
I appreciate you refuse to post anything here but it does highlight there is no interest in a mutual resolution.
If C-date don't want to resolve this then I will make my next and final post containing all the evidence I have public as there are others who might find what I have useful.
I have tried to e-mail you directly but you don't help. Please can you respond via feed so we can resolve the issue?
I have already contacted you through this address and you did nothing except get a debt collection agency on to me. I am really not in a good place having been made redundant and then hit with a £200 bill because you made it difficult to cancel. I am also dealing with a very sick family member which is really heart breaking, so you can understand this needs to be sorted.
I have been speaking with Trading standards in the UK who are happy to help me put my case together if you wish to take this to court. They have advised me that I can argue this under the Misleading and aggressive commercial practices 2014.
I have enough screenshots to confirm this as well as post from other people who have had the same problem.
I am asking this case be closed as I paid the £9.90 for the first month which was absolute rubbish and didn't use the service after this period.
If you can reply asap as if this does go to court Trading Standards have asked for time to fully prepare our case.
Many Thanks
Chris
This complaint has been resolved automatically due to user's inactivity.
please do post the number of the Ticket (email) you have sent to us in order for us to locate your message in our internal system and help you,
thank you!
Your C-Date
Unfortunately, there is no recent email received from your registered email address within our database. Please do contact us at cs @ c-date . com (without spaces) using your registered email and adding ''Complaintsboard'' into the subject of your message.
Adding information on public forums like this is not safe, so we can't discuss this further on here.
Thank you for your understanding and cooperation!
Your C-Date
we're sorry to read your review.
Please contact us at cs @ c-date . com (from your registered email address + add ''Complaintsboard.com'' into the subject header) and describe your issues, so that we can help you.
Thanks!
Your C-Date
Replied
Scam
I receive a letter from Themys & [censored] Rechtsanwälte GbR treating me if I don't pay more than 300 euro I try to log in to see if a ihave a subscription but I'm not allowed to log in I pay this and I still not allowed to log in to cancel and delete mine account please stop scanning me and stop treating me I paid already.
Desired outcome: Please tj let me log in to cancel and delete anything that supposedly I make
This complaint has been resolved automatically due to user's inactivity.
We are very sorry to read about your issues. In order for us to help you, please contact us directly at cs @ c-date . com, using your registered email address with us and adding ''Complaints Board'' into the subject field of your message.
Thank you and hope to hear from you soon.
Your C-Date
Replied
Dating web site
I am being hounded for £273.05 for signing up to a dating site called ‘C date’ that I realised was a scam as soon as I joined as the date said they were near Bristol where I live but then don’t seem to know anything about the place and its Geographical position amongst other alarm bells . I have since been sent legal letters asking for payment from lawyers Themys & [censored].
I attempted to cancel my subscription immediately after realising but there wasn’t an option to do this so I cancelled my card/ banking details when I realised Iso I wasn’t charged anymore for this corrupt service .
I have since found numerous similar accounts from others that have endured the same scenario.
This dating site is a complete con.
Desired outcome: For this company to cease with its intimidation and rising costs and basically escalating threats of further action.
This complaint has been resolved automatically due to user's inactivity.
We're sorry to read your review. If you contact us at cs @ c-date . com (please add 'Complaintsboard' into the subject of your e-mail), we will look into the matter for you and see what can be done.
Unfortunately, adding information on public forums like this is not safe so we can't discuss this further on here.
Thanks!
On behalf of the C-Date Customer service Team
Replied
Membership I didn’t want
I signed up for a one month 9.99. Nowhere did it say it was reoccurring billing and I was then changed another month at 39.99 I cancelled my PayPal as I couldn’t find anywhere to cancel on the site and I’ve now been sent a email for £49.99 for a service I have barely used and didn’t want to keep. I have tried to contact them but their website only presents with a payment required page so I can’t contact them
Desired outcome: Cancellation of membership and not paying the £49.99
This complaint has been resolved automatically due to user's inactivity.
We're sorry to read your review.
If you contact us at cs @ c-date . com (please add 'Complaintsboard' into the subject of your e-mail), we will look into the matter for you and see what can be done.
Unfortunately, adding information on public forums like this is not safe so we can't discuss this further on here.
Thanks!
Your C-Date
Replied
Termination of membership
They claimed that I would have a link to cancel my account after a couple of days after I joined posted on my page, after 2 weeks of the same message I had no option but to send a letter to cancel my membership.
6 weeks later I got an email claiming that I owed them money for a second month of membership, followed by threats of legal action.
This is obviously a scam site there were no real dates on the site, just fake profiles and bots. the only way to cancel is to send a letter or a fax.
Desired outcome: I want my account cancelled, and threats of legal action stopped,
This complaint has been resolved automatically due to user's inactivity.
We're sorry to hear about your issues!
If you want us to look into this matter, please email us directly at cs @ c-date . com from your registered email address and add ''Complaintsboard.com'' into the subject header.
Thank you in advance.
On behalf of the C-Date Customer service Team
Replied
Premium membership cancellation
I just signed up for a months trial for 9.90 and then it says it is going to automatically charge me £38 per month ongoing ..
This was not advertised during signing up..
I want to cancel my premium membership straight away.. you can have the 9.90 but there is no way i will be paying £38 per month… what worries me is that i have tried to cancel and there is nowhere to cancel on the website .. i am worried its a scam..
My email login was [protected]@gmx.co.uk..
This is my cancelled request
Desired outcome: Immediate cancellation of membership
This complaint has been resolved automatically due to user's inactivity.
We can see that your Premium membership has already been cancelled through our Customer service - please don't hesitate to let us know if we can help you any further directly at cs @ c-date . com.
Thank you and have a great day!
On behalf of the C-Date Customer service Team
Replied
Premier membership
I signed up for the premier subscription by mistake, clicking on the wrong button. Completely by accident I have emailed, sent a letter via cancel.io posted to the headquarters. My worry is the bullying used, and the reviews. I have recently lost my father, which adds to the worry about this company. Even no answer by fax.
The fee was paid on a debit card, Monday 16th January
A beaton
Desired outcome: closure of account and understanding in a possible refund/part refund
This complaint has been resolved automatically due to user's inactivity.
We are very sorry to hear about your issues.
If you want us to look into this matter, please email us directly at cs @ c-date . com from your registered email address and add ''Complaintsboard.com'' into the subject header.
Thank you in advance!
On behalf of the C-Date Customer service Team
Replied
Cancellation
I have now sent multiple emails over a few month period now about having my subscription cancelled, but I have had no reply at all.
Money is still being taken from my account which I have now contacted my bank to stop any future payments being made.
When I try to log onto the app it says my account is suspended and has been past onto a debt recovery team..
Absolute joke.
Desired outcome: I would like any moneys returned and any future payments stopped and confirmation of debt recovery company not on my account anymore
This complaint has been resolved automatically due to user's inactivity.
We're sorry about that!
If you want us to look into this further, please email us at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header; we'll check your account.
Thanks a lot!
On behalf of the C-Date Customer service Team
Replied
Premium issue value
I met the c-date yesterday and when i was trying to send mensage the app was ask me for premium so i went to see how much it was. And the price was suppost to be 149kr (15€)
And i accepted and i put my credit details and then i just went to my bank balance and noticed that cdate took from me 3576 kr (350€)
Its alot of money and that money i need to my house rent.
I sent email and nobody aswer me yet.
I need to know if there is any phone number to reach them
Desired outcome: Money back
This complaint has been resolved automatically due to user's inactivity.
We're sorry to hear about your complaint. Please contact us directly at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header.
Thank you in advance,
On behalf of the C-Date Customer service Team
Replied
They continue to chase for money after cancellation and pass made up debt to debt collector
I foolishly paid the monthly fee to try this site out.
It turned out to be just fake profiles and scammers to I deleted my account.
Then a few month later they said I owed £58 pounds as my subscription payments had failed. But I did not set up a subscription. Strange.
I replied to then saying that I had cancelled and to stop asking for money.
Then about 2 month later I get an email from a debt collection agency saying I must pay £158 or they will take proceedings further.
This is definitely a scam but I'm not sure what to do?
Desired outcome: I would like them regulated and fined for their scam / scare tactics that is immoral but probably quite profitable
This complaint has been resolved automatically due to user's inactivity.
We're sorry to hear about your issues. Please contact us directly at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header.
Thank you in advance,
On behalf of the C-Date Customer service Team
Replied
C date website
Hi,
I signed up to your premium memerbership and I want to cancel as there are clearly no real female profiles on here, all that have matched so far have been scammers.
I want to delete and cancel my membership but there is no clear way to do it. By far the worst experience I have had on any dating app.
Please delete me from your system and cancel my membership!
Desired outcome: Cancel my membership
This complaint has been resolved automatically due to user's inactivity.
We are sorry to hear about your complaint. Please contact us directly at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header.
Thank you in advance!
On behalf of the C-Date Customer service Team
C-Date Reviews 0
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with C-Date. Make it specific and clear, such as "Unauthorized Subscription Renewal on C-Date" or "Difficulty Cancelling C-Date Membership".
4. Detailing the experience: Provide a detailed account of your experience with C-Date. Mention key areas such as customer service interactions, the clarity of subscription terms, issues with account management, or any discrepancies in charges or services received. Include specific dates and descriptions of the problem. If you have had transactions with the company, describe them and include any relevant details such as amounts, dates, and the nature of the transaction. Clearly outline the steps you have taken to resolve the issue with C-Date and their responses or lack thereof. Explain how this issue has personally affected you, whether it's financial loss, stress, or time wasted.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or statements. Do not include sensitive personal information that could compromise your privacy or security.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses incurred due to the issue with C-Date. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.
7. Review before submission: Carefully review your complaint to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information provided is correct and relevant to your complaint.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a response from C-Date addressing your complaint.
Yes, C-Date is a legitimate online dating platform, primarily focusing on casual dating and short-term relationships.
C-Date uses security measures to protect user data, but it's always a good idea to read their privacy policy to understand how your information is used.
C-Date has a considerable user base, but activity levels can vary depending on your location and preferences.
The C-Date website uses encryption and secure payment processing technology to protect user data during online transactions.
C-Date offers customer support through various channels, but individual experiences may vary. Check online reviews for a better understanding of customer satisfaction.
Prices at C-Date may vary, but they generally aim to be competitive within the online dating market. It's always wise to compare prices from multiple platforms.
C-Date may have a refund policy for eligible situations. Be sure to review the terms and conditions for more information.
C-Date is a reputable online dating platform, but like any business, it may be targeted by scammers. Be vigilant and report any suspicious activity to their customer service.
C-Date was founded in 2008 and has since grown into a recognized casual dating platform.
When researching C-Date, read multiple reviews from different sources to get a well-rounded understanding of the platform.
C-Date may offer occasional promotions, discounts, or special offers. Check their website or sign up for their newsletter for the latest information.
C-Date offers privacy settings and data protection measures for users. Be sure to review their terms and conditions for more information.
The C-Date mobile app is considered safe, but always download it from official app stores and read reviews to ensure you have the genuine app.
C-Date aims to provide transparent pricing, but always review the membership fees and any additional costs before signing up.
C-Date may have measures in place to detect fake profiles, but it's important for users to be vigilant and report any suspicious activity.
To ensure your safety on C-Date, follow general online dating safety guidelines, such as not sharing personal information too soon and meeting in public places for first dates.
C-Date offers search and matchmaking features to help users find compatible matches based on their preferences and interests.
C-Date primarily focuses on casual dating and short-term relationships, but individual experiences may vary.
Overview of C-Date complaint handling
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C-Date Contacts
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C-Date emailscs@c-date.com100%Confidence score: 100%Support
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C-Date addressInterdate S.A. 13 rue du Commerce, Luxembourg, L-1351, Luxembourg
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C-Date social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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