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The website informs me that I cannot change my membership (I want to cancel) as my payment hasn't been processed! Looking at my bank statement the payment has clearly been made! I don't wish to use the site, it is full of fake profiles, with scammers looking to lure people away to other sites to take advantage of them. On top of this the profiles are not of local individuals (unless you view the whole of UK as local!). I am abhorred that the website doesn't facilitate cancellation of membership, due to a scandalous and erroneous statement that you payment hasn't been processed! And it doesn't have a contact email option to write to them
The complaint has been investigated and resolved to the customer's satisfaction.
![It's Just Lunch [IJL]](/images/business/48-48/120069/its-just-lunch-international-ijl.png){kind=small}
I had £119.70 taken from my bank on 21st November 2018. This was not authorised.
Just I registered one month was £3 on the website.
I would like to cancel my membership.
Yours Sincerely
Tibor Ori
Has anything come of your complaint?
Same thing happen to me try to phone got a message in german very insulting
Dear Lance Morrison, Please contact us at cs @ c-date . com, put complaintsboard.com in the subject header. On behalf of the Interdate Customer service Team.
Tried to cancel my membership but they’ve it very hard to do so I emailed them with no reply, checked my bank statement and £119 has just gone out! Rubbish! I want a refund!
Dear Chocofun, Please contact us at cs @ c-date . com from your registered email address, put https://www.complaintsboard.com in the subject header. We will check your profile as soon as possible. On behalf of the Interdate Customer service Team.
I need need my membership cancelled please.
My profile is:
bigcoop
Contact ID: WH5AQF52
You charged me 119.70 WITHOUT my consent. Please cancel any membership you may have set up with immediate affect. I will be contacting the financial conduct authority in order to make them aware of your scam website.