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CB Office Space and Supplies Regus 220 Brew St Suite 301, Port Moody, BC, V3H 0H6, CA
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Regus
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Regus

220 Brew St Suite 301, Port Moody, BC, V3H 0H6, CA
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1 complaint
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Website
www.regus.com
Phone number
+1 (604) 917-0400
Category
Office Space and Supplies
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h

Regus reviews and complaints 1

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6:55 pm EDT
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Regus - Discrimination / human rights complaint

I am looking to file an official complaint regarding the appalling treatment I received from your general manager, [edited], at your Port Moody location (address #301 - 220 Brew Street, Port Moody, BC V3H 0H6) on Monday April 19, 2021.

I was medically discriminated against and denied entrance and access to my medical treatment pertaining to an active legal car accident ICBC case.

I asked [edited] for the head office contact info but she refused to give it to me.

Could someone please contact me with the contact name and number of who I should directly contact to file my complaint?

Kindest regards,

Connie Andriani
1069 Dansey Ave
Coquitlam, BC V3K 3H2
[protected]

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Update by ConnieAndriani
May 11, 2021 12:19 am EDT

Hi Sandra,
I emailed you with the details of my complaint on April 29th to the email address you provided here, however, I have not received a reply back. When will I expect a reply?
Regards,
Connie

Update by ConnieAndriani
Apr 26, 2021 6:57 pm EDT

I await a prompt reply. Thank you.

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Regus representative's response
Apr 28, 2021 3:59 am EDT
Regus customer support contacts
Phone numbers

+1 (855) 400-3575

+371 67 118 333

Address

26 Boulevard Royal, L-2449, Luxembourg, 60611-1962, LU

Website

www.regus.com

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Hi Connie,
I’m sorry to hear of your dissatisfaction and sincerely apologise for any inconvenience caused.
Regus does not condone discrimination in any way. We are committed to the highest standards of integrity, openness and professionalism and take this matter very seriously.
I’m unable to locate your account. Can you please contact me directly at sandra.melody@regus.com and provide me with your company name and account reference?

Many thanks,
Sandra Melody
Head of Customer Services
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