Mr. Lube Canada reviews and complaints 1
View all 186 complaintsMr. Lube Canada - New tires
I purscashed new tires at Mr lube and have nothing but trouble since.
First of all when I had the tires placed on they took the old tires off and I sat and waited. Then I was told they didn’t have the tires on stock that I would have to come back the next day to have them. They put my tires back on and I returned the next day.
Secondly, a week after one of my tires was leaking. I could not determine which tire because when they changed my tires they did not recalibrate the tires with the sensor in my vehicle.
When I brought it in to be fixed they said they could not find anything and filled the tire with air.
I drove two blocks and the tire started to leak and still not knowing what tire because they still didn’t calibrate to the sensor.
I had to return FOUR times before someone was able to locate a mail in the tire.
Today three months later I am here getting a second tire fixed because of a nail. They now are telling me they can’t fix it because the mail is on the line of the tire they can’t guarantee or honour my warrantee if they fix it. They are telling me I need to purchase a new tire.
I realize the nail is not their fault but the lack of service is horrible.
Having to purchase a new tire just after three months is terrible.
Desired outcome: Replace tire
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