The Brick

I ordered a dishwasher online over the boxing week sale, was told by sales reps that there were plenty of stock in Montreal, paid my money and now after calling last night to verify if it had arrived at the store, I'm told it won't be until February sometime. Multiple times I'm told that they will get back to me by a certain time, no call. They won't answer at the store. I just want my money back. Will not be buying anything else from the brick. Customer service seriously lacking

I bought 3 appliances on august 19th 2019.. Still not delivered. The brick has been paid since august 19th (making money with my money but I have no appliances!). The delivery date was postponed 3 times and I was never advised. I have to do my own follow-ups. Next delivery date is oct 24th («maybe» they said!). At first they told me sept 11th, so I sold my 3 appliances 2 days before so I could clean up and be ready for delivery. I have no appliances ever since! This is the worst service ever! After all my complaints (many many phone calls and going to the store twice) they never tried to help in any ways. I'm the one who came up with a solution: lend me a stove & fridge. Finally they came up a solution for my dishwasher: we will split the order as it is available. Why didn't anyone think of that before? They called me on monday to advise of my dishwasher delivery the next day (oct.8th). I waited all day! No one came! Nobody cares about customer service at the brick. Today, oct. 14th, I am suppose to get my dishwasher: I have an appointment (they never showed up!). It's the 4th time I take a day off for the damn appliances. I should get (without asking for it) a reasonnable refund for all the wait, the hastle, the frustrations, the stress and those days at work I have to give back (1st day «unpaid»)! The brick = worst service ever. Can't wait to see the condition of their products. I am so worried this roller coaster ride of anger & disappointments will go on if ever I need «after sale-service». See invoice : 081993mdool