The Brick review: Rude staff

Hi, I just got my 55" Tv delivered and hooked up. I called A Brick salesperson to see if they can help me brightened the picture. The receptionist Lea on Douglas St Brick says turn it off and on. When I did that my TV Channels were gone but Apps were. All I wanted is my TV channels back. Lea and her team were laughing at me because I couldn't do what they were asking. She said she will get a salesperson to call me. She didn't. She said I'm not up with the new technology. She right I'm 75. I called a Neighbour, and he came over and showed me how to switch. I wasn't aware I had to use my Samsung remote. I tried to call them back to let them know I don't need help. Guess what they wouldn't answer the phone. Thats all Lea does is sit at the front desk. I have $8,000 credit with your store threw Flexit. If they think laughing at a senior is good business I will be using my credit elsewhere.
Donna Daniele