Boston Pizza International reviews and complaints 1
View all 126 complaintsBoston Pizza International - Poor service
We visited the Alliston location on 08/13/23 in the evening and were very displeased with the level of service from one server. We were sat at a booth in the dining room and had a stroller with our sleeping infant tucked to the side. There was only two occupied tables in the dining room at this time. when delivering drinks, our server slammed them to the table as if she was frustrated. When walking away, she went completely out of her way to body check our stroller, waking our baby, and continued walking without apologizing or any recognition. after this incident she sent another server to finish our table for the night. Our food took over an hour to come and all of our plates were cold. We did not get checked on after our drinks came until the second server took over.
Desired outcome: I’d appreciate a response with appropriate action being taken. This was deliberate, completely unsafe, unprofessional and has ruined our normally great experiences with Boston Pizza. This employee should be fired.
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